Firefox 技術支援討論區

Since receiving an upgrade I didn't ask for, I have "Pocket" which I have no use for, and my bookmark bar is blank, and my history is empty. I can't bookmark anything anymore, and no matter how many sites I visit, my history is blank. Please Help. Pillpacker in PA

When I type an address into the main bar at the top of the screen and press Enter, nothing happens (exception: sometimes the initial website entered for a "new tab" may be an exception to the rule). I have to click on the arrow pointing right. Furthermore, the usual "awesome bar" behavior of either showing previous websites, or giving suggestions as I type, has become absent. This occurred ever since upgrading to version 55 on August the 9th. Tried both uninstalling/reinstalling and using the "Refresh" option, neither of them worked. What should be done?

Possibly related, at the same time, the Bookmarks toolbar has become completely blank.

I don't have AVG installed (as when searching for this online, most people with issues had them due to AVG being installed)

Over time during the course of the day, the bookmark folders on the bookmark bar fail to open, the open menu button fails to respond, till I kill Firefox in Task Manager and re-launch browser.

I upgraded Fire Fox on 8-17-2017 @ 11:00pm on my HP laptop Product Number: 1TJ82UA#ABA Installed: Windows 10 Home 64Bit I received an error message, it came on for a half a second then went out. I started to use my laptop, looking at my E-mails Upgrade is causing my HP to run very slow I am using my Grandson's Compaq to turn in this report This Compaq laptop has not been upgrade with the new upgrade version of Fire Fox It is running A-OK.............

Please send me an E-mail fix, Thanks.

Right clicking on a page and hitting the star does nothing. The bookmark window does not pop up nor does it save. I have tried starting in safe mode, disabling extentions and replace the places.sqlite file. I have even reinstalled mozilla as well as reinstalled the whole OS and the problem still persists. I also noticed a small and odd thing. When my mouse hovers over the options in the bookmark drop down menu, there is a small tiny white square which appears in the top right hand corner of what is being high lighted. This never happened before. In addition to all of this, mozilla has slowed down significantly. All these problems started at the same time which was after an update. I am completely at a loss.

The browser window opens my usual home page. When I click on the box to type in a new address, the window image shifts up about 1/8th inch almost cutting off the red yellow and green dots on the upper left. I can't click them. I can't click and get the cursor to work. I had 4 add ons, but I removed them, which took about 30 seconds each - but they are gone. I restarted twice and the the browser window is still unusable. Nothing changed. Half the time when I click in the box to go to a site it loads youTube, which works fine, but I can't leave youTube. Very strange.

I am using an early 2009 Mac Pro with 2 x 2.26GHz Quad Core Intel Xeon processor OS 10.11.6 I never had any problem before until the 55.0.2 upgrade. Can I get the earlier version to find out if that is the problem? I am writing this using Safari which is having no problems.

Charles Gulyash

My computer updated to V55 this morning. Since doing so I have lost all cookies, all bookmarks and all saved usernames/passwords.

Not Impressed as this was an auto update!

How do i recover this data as it is effecting my work! spent over two and ahalf hours trying to restore and nothing is working!

After the latest windows update, Firefox has been running unbelievably slow. I've tried refreshing, reinstalling, updating java, turning off windows defender, and just about everything else that's been mentioned on this site. Chrome/edge work perfectly, and the only suspicious performance issues involve my hard drive usage spiking to the 70% range whenever firefox is loading a page (albeit painfully slowly). Memory and CPU usage is similar across web browsers, but chrome/edge don't cause a spike in disk usage.

In addition to the slowdown, my bookmarks have all but vanished. Attempts to back them up result in a "unable to process this file" error message. I've tried uninstalling and deleting as many mozilla files as possible; program files, old data, etc.. prior to reinstalling, and still the same problem exists. Firefox still works wonderfully on my laptop, which hasn't been updated, but is seemingly permanently laggy on my desktop.

I have sync account in order to save an important bookmark. I haven' t used sync for more than six months. yesterday I signed in my account and I tried to find my bookmark without any success. i used my husband' s computer and he has his own bookmark also. when i signed in i have still watched my husband' s bookmark and not mine. I searched a lot and i tried to find help from guieds but i couldn t make it.\

can you help me please?