顯示問題標籤 顯示所有問題
  • 已解決
  • 封存

Firefox crashes

had a repeating crash this morning, and have tried starting in safe mode, uninstalling and reinstalling, without success. Firefox simply will not open :-( Scanned with Ma… (閱讀更多)

had a repeating crash this morning, and have tried starting in safe mode, uninstalling and reinstalling, without success. Firefox simply will not open :-( Scanned with Malwarebytes Premium; computer is clean Currently researching and submitting using Opera Crash ID: bp-ac942df4-f38b-4175-a4c4-4acd81170618 clicking automatically add button takes me away from this page (I am in Opera, not firefox), so I get to https://addons.mozilla.org/firefox/downloads/latest/troubleshooter/addon-426841-latest.xpi

Asked by gnube 2 年前

Answered by philipp 2 年前

  • 已解決
  • 封存

Firefox crashes

i unable to open my firefox whenever i click firefox icon to open it, i got a crash massage to restart filefox, i try several time but before starting of mozilla, crash r… (閱讀更多)

i unable to open my firefox

whenever i click firefox icon to open it, i got a crash massage to restart filefox, i try several time but before starting of mozilla, crash report appear, below is some crash report details

Crash ID: bp-d6922d9d-328f-4aab-9c45-eea482160707 date 07-07-2016 Crash ID: bp-1a000b65-d1d1-4241-baaf-651d42160706 date 06-07-2016

Asked by seo.animesh07 3 年前

Answered by philipp 3 年前

  • 已解決
  • 封存

Firefox crashes

My Firefox has been crashing and not starting for several weeks. I've gone through several steps of the troubleshooting, including starting in safe mode (where it crashe… (閱讀更多)

My Firefox has been crashing and not starting for several weeks. I've gone through several steps of the troubleshooting, including starting in safe mode (where it crashes & won't start), updating Firefox and several clean reinstalls, My laptop is about 8 years old, but has been running Firefox up until about a month ago. I have included the crash report here: Crash ID: bp-76cb1646-b595-4b51-a5ca-d72a92150506

Asked by frease730 4 年前

Answered by philipp 4 年前

  • 已解決
  • 封存

Firefox crashes

I can't even open firefox in safe mode or normal. It crashes right away. I've done about 10 fresh installs. Nothing is working. Please help! Crash ID: bp-deda6d3c-23b0-4c… (閱讀更多)

I can't even open firefox in safe mode or normal. It crashes right away. I've done about 10 fresh installs. Nothing is working. Please help! Crash ID: bp-deda6d3c-23b0-4caf-b174-da6f42160513

Asked by mmusc2 4 年前

Answered by philipp 4 年前

  • 已解決
  • 封存

Firefox continually crashes after installing Kaspersky Internet Security 2016.

Hi There, I run Windows 7 64xbit. I've used Kaspersky Internet Security for 10 years now with Firefox with no real serious problems till now. About 6 months ago I did a… (閱讀更多)

Hi There,

I run Windows 7 64xbit. I've used Kaspersky Internet Security for 10 years now with Firefox with no real serious problems till now. About 6 months ago I did a reinstall of Kaspersky Internet Security 2015. When offered a newer version of the product I downloaded it. Firefox then would not open and there was just a continual message from the Mozilla Crash Reporter. I then uninstalled that version and reinstalled the old version of the disc and everything worked again.

A few days ago I installed Kaspersky Internet 2016. I installed the newer version of the software when offered it via the Internet and I was back to the same problem, Firefox would not open once again. Just a continual message from the Mozilla Crash Reporter. I then uninstalled that version and installed the older version of the disc but that made no difference. Keep getting a continual message from the Mozilla Crash Reporter and Firefox will not open.

I've contacted Kaspersky Technical Support but have not heard back yet? I also report the crashed to Mozilla but to no avail. No answer back? I'll add a few screen shots thanks to Internet Explorer! I've just uploaded the first image but it keeps continually saying uploading images without actually finishing the task so I can't add more images and will now move on. If I lose now what I have already written I will just paste this message back in a new question so that will be what you will see with no images.

Now you are giving me instruction about trouble shooting for use with a Firefox browser. Well if I did not have Internet Explorer I would not be writing this so that is useless.

Thank you

Asked by Alptraum 4 年前

Answered by the-edmeister 4 年前

  • 已解決
  • 封存

Firefox crashes

Hi all, Firefox crashes immediately upon start up. The Mozilla Crash Reporter appears. I have tried the staring in safe mode and a clean install without success. Here … (閱讀更多)

Hi all,

Firefox crashes immediately upon start up. The Mozilla Crash Reporter appears. I have tried the staring in safe mode and a clean install without success. Here are the details from the Crash Reporter:

AvailablePageFile: 5455765504 AvailablePhysicalMemory: 2104635392 AvailableVirtualMemory: 2012921856 BlockedDllList: BlocklistInitFailed: 1 BreakpadReserveAddress: 336920576 BreakpadReserveSize: 67108864 BuildID: 20160407164938 CrashTime: 1461271065 InstallTime: 1461269154 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 617 StartupTime: 1461271065 SystemMemoryUsePercentage: 42 Throttleable: 1 TotalPageFile: 7326543872 TotalPhysicalMemory: 3664150528 TotalVirtualMemory: 2147352576 URL: Vendor: Mozilla Version: 45.0.2

This report also contains technical information about the state of the application when it crashed.

I have also attached the latest Crash Report.

Thanks for your help.

Allen

Asked by afuller5 4 年前

Answered by philipp 4 年前

  • 已解決
  • 封存

Firefox crashes

Since I've updated, Firefox crashes on startup. I've followed all the different scenarios like re-installing, deleting certain files etc. but still end up with Firefox cr… (閱讀更多)

Since I've updated, Firefox crashes on startup. I've followed all the different scenarios like re-installing, deleting certain files etc. but still end up with Firefox crashing. It does in fact run in Safe Mode and I took that opportunity to turn off all my add-ons. Didn't help. My guess is that Firefox is allergic to something on my laptop.

Asked by Chicagoguy 4 年前

Answered by FredMcD 4 年前

  • 已解決
  • 封存

Firefox crashes on start - even after reinstallation

On March 23 my copy of Firefox crashed. Since then it crashes every time it opens. I have read many suggestions for uninstalling, reinstalling, safe-mode, scanning for… (閱讀更多)

On March 23 my copy of Firefox crashed. Since then it crashes every time it opens. I have read many suggestions for uninstalling, reinstalling, safe-mode, scanning for malware and other methods. None have changed the behavior. Even after multiple restarts, uninstalls, etc, every start goes immediately to the crash reporter. No pause or delay. I can start in safe mode (shift key), which does show in the crash report - but the crash reporter pops up just as fast.

All other browsers work properly - only Firefox fails to start.


bp-665543b4-ba2e-4460-ae7e-f8d122160408.txt

Asked by mniessen 4 年前

Answered by philipp 4 年前

  • 已解決
  • 封存

Can't open Firefox even in Safe mode

I have not been able to open firefox this morning, I get an immediate Crash Report. bp-08201ff3-44be-48d4-a9a2-561db2160322 bp-f0ac349d-8ff8-4bab-b4ae-df05b2160322 bp-568… (閱讀更多)

I have not been able to open firefox this morning, I get an immediate Crash Report.

bp-08201ff3-44be-48d4-a9a2-561db2160322 bp-f0ac349d-8ff8-4bab-b4ae-df05b2160322 bp-568aac41-ea0b-4eee-89dd-c22b92160322 bp-07248d3d-5bbe-4bef-a99f-99ad42160322 bp-d52a0aac-b0d1-4d8c-96ec-eeb952160322

Something changed overnight. Worked great until this morning. Firefox is working on my wife's computer this morning.

Have Norton installed.

Have not been able to even open Firefox this morning. In the crash report window, I hit "Restart Firefox" and I get another crash report.

I have re-started the computer 5 times, uninstalled and re-installed once, AND I have disabled freecorder 5, removed the tool bar, and none of it works! Won't even open in Safe Mode!

THANK YOU FOR BEING A MOZILLA VOLUNTEER! The is at least 1 person in the world who appreciates the time you are putting in!

~Caleb

Asked by calebwilliams 4 年前

Answered by philipp 4 年前

  • 已解決
  • 封存

Firefox crashes

Every time I try to load Firefox it crashes. I have uninstalled and re-installed Firefox but I still get the same problem. I am running Windows 7 on a Desktop computer. F… (閱讀更多)

Every time I try to load Firefox it crashes. I have uninstalled and re-installed Firefox but I still get the same problem. I am running Windows 7 on a Desktop computer. Firefox has been working fine on this system until today. Suddenly it won't load - it crashes when I try to start it. I try to start it in safe mode and it still crashes. I have been trying to find some sort of crash id, but I cannot find one.

Asked by awilson62 4 年前

Answered by awilson62 4 年前

  • 已解決
  • 封存

Firefox crashes

The problem appears every time I try to start Firefox. i get a crash report before any windows open, and after trying to restart firefox, the problem persists and i get a… (閱讀更多)

The problem appears every time I try to start Firefox. i get a crash report before any windows open, and after trying to restart firefox, the problem persists and i get another crash report. i have tried installing it again, restarting the computer and nothing changes. I've submited a couple of reports, and the crash reports have been different every time. Crash ID: bp-dec93c5e-48fc-4501-985e-415df2160301 Crash ID: bp-9c4a1724-f459-4cdb-ae59-63ee82160301 Crash ID: bp-bc822c26-00d5-4cfa-984e-d9cb02160301 Crash ID: bp-90a494b4-cb67-4957-8146-6f74a2160301 Crash ID: bp-8b97b236-cf20-4b18-bc32-7276b2160301 Please help! :)

Asked by Shamag 4 年前

Answered by philipp 4 年前

  • 已解決
  • 封存

Firefox crashes

Firefox won't open at all, only in safe mode. This is the latest crash report: AvailablePageFile: 2608656384 AvailablePhysicalMemory: 714035200 AvailableVirtualMemory: 20… (閱讀更多)

Firefox won't open at all, only in safe mode. This is the latest crash report:

AvailablePageFile: 2608656384 AvailablePhysicalMemory: 714035200 AvailableVirtualMemory: 2037317632 BlockedDllList: BreakpadReserveAddress: 268828672 BreakpadReserveSize: 67108864 BuildID: 20151029151421 CrashTime: 1449168318 InstallTime: 1449168317 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 4149120 StartupTime: 1449168317 SystemMemoryUsePercentage: 66 Throttleable: 1 TotalPageFile: 4121473024 TotalPhysicalMemory: 2136514560 TotalVirtualMemory: 2147352576 URL: User32BeforeBlocklist: 1 Vendor: Mozilla Version: 42.0

This report also contains technical information about the state of the application when it crashed.

Asked by kaggsy 4 年前

Answered by philipp 4 年前

  • 已解決
  • 封存

Firefox crashes

Will not Start. Crashes. Crash Reporter appears immediately Crash ID: bp-a9874b44-d1a3-4204-ac89-337a62151024 Already uninstalled, Removed C drive folders and Reinstal… (閱讀更多)

Will not Start. Crashes. Crash Reporter appears immediately


Crash ID: bp-a9874b44-d1a3-4204-ac89-337a62151024

Already uninstalled, Removed C drive folders and Reinstalled. Crashed again during install

Asked by misterccb 4 年前

Answered by FredMcD 4 年前

  • 已解決
  • 封存

Firefox 40.0.3 repeated crashing

During the last 24 hours I have been unable to run, troubleshoot, or fix this repeated crashing issue with my Firefox browser following extended use of it for several hou… (閱讀更多)

During the last 24 hours I have been unable to run, troubleshoot, or fix this repeated crashing issue with my Firefox browser following extended use of it for several hours uninterrupted -- despite several shut downs and restarts of my Acer Aspire laptop. Every time I try to open Firefox I immediately get the crash report dialogue box and have been unable to open the browser in safe mode or resolve the issue by uninstalling/reinstalling the program. I have taken the precaution of saving the entire Firefox folder containing both the Crash Reports folder, profiles configuration settings, and Profiles (x81friy0.default) folder itself in hopes of eventually restoring as much of the profile to its previous state as possible. Thank you for your assistance.

Crash Report ID: ed8a084b-de91-4960-9858-baf442150916

Asked by iyurnman 4 年前

Answered by jscher2000 4 年前

  • 已解決
  • 封存

Firefox crashes

Firefox crashes on startup. Crash still occurs when starting in Safe Mode. Here is latest crash ID. Crash ID: bp-0546947a-9ec1-4619-b0e8-43a952151016 I can not add the … (閱讀更多)

Firefox crashes on startup. Crash still occurs when starting in Safe Mode.

Here is latest crash ID. Crash ID: bp-0546947a-9ec1-4619-b0e8-43a952151016

I can not add the info requested in the "Automatically Add" step since this is a firefox add-on and firefox won't open!

Asked by ervroot 4 年前

Answered by philipp 4 年前

  • 已解決
  • 封存

Firefox was working in Win7 now it crashes on startup even after clean install; is there a problem with Symantec?

Firefox was working on my Windows 7 desktop. One day it gave me a crash report on startup, I went through the troubleshooting procedures suggested. Tried restarting, u… (閱讀更多)

Firefox was working on my Windows 7 desktop. One day it gave me a crash report on startup, I went through the troubleshooting procedures suggested. Tried restarting, upgraded, uninstalled and reinstalled, Uninstalled and cleaned files and registry and removed add-on files then reinstalled but nothing works. It keeps giving a crash report on startup. I recall that my Symantec software gave a message that FireFox was stopped due to an attack on my system. Ever since then it will not work and I can't seem to get FireFox past the crash screen on startup.

Asked by paulsh1957 4 年前

Answered by jscher2000 4 年前

  • 已解決
  • 封存

Firefox crashes immediately.

I open Firefox and immediately get the Mozilla crash reporter: "We're Sorry. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restart… (閱讀更多)

I open Firefox and immediately get the Mozilla crash reporter: "We're Sorry. Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts." I click on the Restart Firefox button and the crash reported window reappears. This happens consistently. I have done a clean reinstall as in http://kb.mozillazine.org/Uninstalling_firefox, but reinstalling produces the same result. Last 5 crash reports are: Crash ID: bp-93beaa4d-660e-481c-82e8-5b6022151015 Crash ID: bp-728d538e-164d-48c1-bf8a-cc0222151015 Crash ID: bp-3b8b84c6-1004-4c38-ba1d-c302f2151015 Crash ID: bp-3a9798ea-af67-426f-bea5-32c952151015 Crash ID: bp-162232b6-3090-4855-9f0e-aa30e2151015

It's a clean install, most recent version.

I'm running Windows7. There was a Windows Update yesterday -- might have had something to do with it.

Please don't ask me do do anything inside Firefox. I can't open it.

Asked by noelroy 4 年前

Answered by philipp 4 年前