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have to clear cookies to use a website i was previously using

After updating to Firefox 70, many websites that were previously working do not work when I navigate to them. However, if I clear the cookies related to that site, then t… (閱讀更多)

After updating to Firefox 70, many websites that were previously working do not work when I navigate to them. However, if I clear the cookies related to that site, then the website works normally again. I've been having to do this for many websites and it's getting tedious. Furthermore, I've had to do this multiple times to the same sites after having cleared cookies previously. For these repeat non-functionality incidents, they come up after reopening the browser, but not every time the browser is quit.

Asked by johanan 8 個月前

Answered by FredMcD 8 個月前

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Odd graphics issue.

Today I am observing some odd behaviour with the restart and not now buttons for update. The dialog is clearly still supposed to be visible, however is is more of a grap… (閱讀更多)

Today I am observing some odd behaviour with the restart and not now buttons for update. The dialog is clearly still supposed to be visible, however is is more of a graphics artifact.

Click on the windows task bar, change pages and the buttons disappear. once they appear they appear in every tab. To make them appear, move the mouse over them. I am assuming that a Firefox restart will fix the issue and do the requested update. I am making the report because this should not happen with professionally developed software. Firefox should be past the odd graphics glitches of the past.

Asked by Matt 9 個月前

Answered by cor-el 9 個月前

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Proxy with private browsing mode

After the last browser update I can't use the private browsing mode, because the browser in the private window keeps asking me for the password continuously, thus preclud… (閱讀更多)

After the last browser update I can't use the private browsing mode, because the browser in the private window keeps asking me for the password continuously, thus precluding the possibility of browsing.

Asked by beatricespada95 1 年前

Last reply by jscher2000 10 個月前

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I get Firefox can't download automatically to the latest version and I have to install a fresh copy multiple times a day!

Hi. I'm on 68.0b12 and I keep getting a message that Firefox can't update automatically to the latest version and I have to install a fresh copy. The day I got the messag… (閱讀更多)

Hi. I'm on 68.0b12 and I keep getting a message that Firefox can't update automatically to the latest version and I have to install a fresh copy. The day I got the message first I was running 68.0.b9 and I downloaded a fresh copy via the installer 3 times and the version was still the same and I kept getting the message. Now I'm somehow on b12 and I'm still getting that massage. It keeps appearing on my menu and takes me to the Firefox download page.

Asked by Garshasb 11 個月前

Last reply by WestEnd 11 個月前

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my browser is crashing

My firefox browser is intermittently crashing. I will step away from my desk and come back to a crashed browser. MacBook Pro purchased in Dec 2018 LG monitory LG27UK8… (閱讀更多)

My firefox browser is intermittently crashing. I will step away from my desk and come back to a crashed browser.

  • MacBook Pro purchased in Dec 2018
  • LG monitory LG27UK850
  • Using duck-duck-go for search
  • firefox updated - 67.0 64 bit
  • flash updated - 32.0.0.192
  • Max OS updated - 10.14.5
  • completed Refresh Firefox
  • did memory test on macbook pro through holding down "D" key while restarting - "No Issues Found, ADP000"
  • all above checks and updates done after a prior crash, and then it crashed again
  • bp-6ec4ea83-017d-4df4-88fe-c47c50190527 is most recent crash report from today
  • I'm now testing in firefox browser safe mode, but don't have much time on this yet

Any additional clues on next steps would help. Not sure what to try next.

Thank you,

Cindy

Asked by chicks 1 年前

Last reply by cor-el 12 個月前

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you auto updated and now I have lost all bookmarks and function of foxfire

Foxfire auto updated the program and it lost all bookmarks and even login. The result is I cannot do anything with my computer that needs the internet. I have spent man… (閱讀更多)

Foxfire auto updated the program and it lost all bookmarks and even login. The result is I cannot do anything with my computer that needs the internet. I have spent many hours trying the suggested fixes and I cannot get them back and I do not have my password so that I cannot change if for fear I will loose access to the bookmarks. There seems to be no accountability from Mozilla and no way to reach any one. Is anyone else having this problem.

Asked by TerrelF 1 年前

Answered by jscher2000 1 年前

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Turn off prompt Saved password "View Saved Login" & Yellow background !!!

Did Firefox 67 create this issue. When Asked to login to a website with SAVED PASSWORD......... Now appears an item to view Saved Login.......... Which list all sites an… (閱讀更多)

Did Firefox 67 create this issue. When Asked to login to a website with SAVED PASSWORD......... Now appears an item to view Saved Login.......... Which list all sites and Usernames & Passwords............That firefox ever collected.

Also when dis the yellow background for the Login Field get initiated............

HOW TO REMOVE THIS SO CALLED FEATURE .............. NOT REALLY WANTED ............ The FIREFOX OPTION in see SAVED Passord information was good enough!!!

Asked by VICLOEWEN 1 年前

Answered by philipp 1 年前

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bookmarks, settings, cookies, and passwords gone

opened firefox this morning on my pc to watch youtube while getting ready. It was 5:30 am so Iwasn't quite awake and I don't really remember what happened. I think I open… (閱讀更多)

opened firefox this morning on my pc to watch youtube while getting ready. It was 5:30 am so Iwasn't quite awake and I don't really remember what happened. I think I opened firefox and went to youtube, I was asked to sign in to see my subscriptions on youtube. I singed in. I keep my zoom at 160% big monitor, it was back at normal 100%. My bookmarks, cookies, addons and passwords are gone. I tried to restore to a previous version, but there isn't one. The newest save in my old firefox folder is from 2017. What happened?

Asked by coramonster12 1 年前

Answered by jscher2000 1 年前

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Gmail has slowed to a crawl and won't load and won't allow me to type a reply

In the last couple days Gmail has slowed to a crawl. It won't load, and barely does, and once it does I try to click on an email loads super slow and trying to type in a … (閱讀更多)

In the last couple days Gmail has slowed to a crawl. It won't load, and barely does, and once it does I try to click on an email loads super slow and trying to type in a reply in one existent, had to switch over to google chrome to do my emails. What is going on? I have a new modem from ATT also. I cleared cache and cookies, restarted computer and still slow to a crawl

Asked by debbiejambor 1 年前

Last reply by FredMcD 1 年前

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Firefox update to 67.0 has removed all my bookmarks and passwords

Since this update all my bookmarks and passwords have been removed. How can i go back to previous version or recover my profile. All posted solutions have been tried . … (閱讀更多)

Since this update all my bookmarks and passwords have been removed. How can i go back to previous version or recover my profile.

All posted solutions have been tried .

Asked by Antzz 1 年前

Last reply by cor-el 1 年前

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Some add-on information was lost after a crash

So a while ago I accidentally put my PC into hibernate mode, after waking it back up the PC proceeded to crash. (This has been a problem with my PC since I got it. Still … (閱讀更多)

So a while ago I accidentally put my PC into hibernate mode, after waking it back up the PC proceeded to crash. (This has been a problem with my PC since I got it. Still don't know why it can't go into hibernate mode without it crashing but this is not the issue right now.)

Anyway after the crash, I log back in and everything for the most part is fine, except Firefox. I had firefox open when it crashed, so I expected it to be effected, but for some reason a lot of my add-on data just disappeared. For instance, a lot of tabs opened up as if I got the add-on for the first time, which can't be right. Stylish lost its webpage edits, Reddit Enhancement Suite's setting information got reset, the theme I was using wasn't active and I had to turn it back on, and the toolbar(not sure what you call it) had reset back to the default appearance with the flexible space and what not. I want to get back the firefox information before the crash. I would think firefox sync would fix this but it didn't. I'm very confused on why this happened.

Asked by ZXNova 1 年前

Last reply by FredMcD 1 年前

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Firefox crashes

Hello community! Over the last few months, I haven't been able to use firefox at all. Fresh build, stable, dev edition, deleting preferences, safe mode, clean install. I … (閱讀更多)

Hello community!

Over the last few months, I haven't been able to use firefox at all. Fresh build, stable, dev edition, deleting preferences, safe mode, clean install.

I always get a crash few seconds after startup, I have done several crash reports. One of them.

ID: a4b6aa53-b206-45c5-ab56-238070190417 Signature: _platform_bzero$VARIANT$Ivybridge

Anything else I can do?

Asked by jflaflamme 1 年前

Last reply by jflaflamme 1 年前

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No streaming on arte.tv since last update

Hello, since the update to 67.0b10 (maybe a bit before) I can't watch streamed videos via arte.tv. I downloaded and tried v60.6.1esr, but also here it is not possible. Th… (閱讀更多)

Hello,

since the update to 67.0b10 (maybe a bit before) I can't watch streamed videos via arte.tv. I downloaded and tried v60.6.1esr, but also here it is not possible. The video page is shown, also the start button, but I can't start it. It's possible on MS edge, but I try to avoid using it What's the trick to watch again?

Thanks, Harald

Asked by Harrie 1 年前

Last reply by cor-el 1 年前

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Firefox always closes soon after launching in a computer lab.

Firefox keeps quitting after launching in a computer lab. It's very strange. Is there a log? about:crashes gives nothing. This is windows 10 1709. It doesn't matter … (閱讀更多)

Firefox keeps quitting after launching in a computer lab. It's very strange. Is there a log? about:crashes gives nothing. This is windows 10 1709. It doesn't matter what Firefox version, 32 or 64 bit. I can't find anything in process monitor.

Asked by jszabo3 1 年前

Answered by jszabo3 1 年前

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Cerficicate selection popup does not allow to select a cert

When I access a web site that requires client certificate - and I have several different ones, including those on hardware tokens - the prompt/popup is malformed. All the… (閱讀更多)

When I access a web site that requires client certificate - and I have several different ones, including those on hardware tokens - the prompt/popup is malformed. All the certificates are listed HORIZONTALLY, making it impossible to scroll through them and select the correct one. I can walk through the available ones, highlighting them via Up- and Down-arrows, but that does not change the real selection, and the displayed certificate remains to be the first one.

Automatic certificate selection does not work for me, because the site in question requires Email certificate instead of Authentication certificate.

Asked by Mouse008 1 年前

Last reply by cor-el 1 年前

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Since the latested update from Firefox I am unable to use SafeMoney

I have Kaspersky Total Security which is great for on line banking because it uses Safe Money, but since the latest updates from Firefox I am unable to use it. I keep g… (閱讀更多)

I have Kaspersky Total Security which is great for on line banking because it uses Safe Money, but since the latest updates from Firefox I am unable to use it. I keep getting an error message in some sites and others won't even open at all it goes straight to the normal window without protection. As kaspersky is a add on, do I have to grant permission in private browsing to allow this site to be accessed. kaspersky do not know what is causing the problem and believe it is Firefox that is causing the issue. To be honest Kaspersky has talked me through several procedures and still it will not work.

So, do I need to grant permission in private browsing and if so how do I do this please as I have looked at several forums and I would be grateful for some clarification?

Many thanks

Julie

Asked by Thunderbird01886 1 年前

Last reply by Thunderbird01886 1 年前

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Lost settings for most addons after system crash

I had a system crash, probably with Firefox opened. After restarting PC and starting Firefox, most of the addons I have had lost all of their settings and were reset to d… (閱讀更多)

I had a system crash, probably with Firefox opened.

After restarting PC and starting Firefox, most of the addons I have had lost all of their settings and were reset to default - Tampermonkey lost all the scripts I had installed, uBlock lost all settings and rules, etc. Weirdly some extensions kept portions of their settings, like TreeTabs saved tree structure despite also getting reset to default.

Additionally Firefox also got its own settings reset to default, while the tabs from my session and bookmarks were saved.

Is there any way to recover addon and Firefox settings, is there any backup of them?

Asked by Shajirr 1 年前

Answered by Shajirr 1 年前

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I cannot use safe money in firefox

I am using Windows 10 and I have recently had two Firefox updates. Following these I am unable to use safe money and therefore on line banking. I have had Kaspersky ins… (閱讀更多)

I am using Windows 10 and I have recently had two Firefox updates. Following these I am unable to use safe money and therefore on line banking. I have had Kaspersky instructing me to do all sorts of things to no avail, and all I keep getting is safe money is already running.......god only knows where, or error, cannot open in protected window. I have logged out and back in . I have looked at my plugins and all sorts, and followed loads of instructions sending screen shots and doing reports. and still the blooming thing won't work. I have wasted about six hours going round and round in circles and it is causing me a lot of inconvenience, and when you are at work all day using a computer the last thing you want is to come home and have to spend hours trying to rectify something that was working on Saturday. Kaspersky don't seem to know what the problem is, but I am tearing my hair out, and I will now have to go to the bank and sort out what should have taken me about five minutes several days ago. Any help would be so appreciated because I am not the best when it comes to computers but I do try and have a go, but this is driving me up the wall, and because I am at work I only pick up my emails at night, and so the last two nights have been dedicated in trying to resolve this annoying problem that no one seems to be able to rectify. I would be eternally grateful if someone can help me before I have a nervous breakdown. Thank you.

Asked by Thunderbird01886 1 年前

Last reply by FredMcD 1 年前