Firefox 技術支援討論區

The Silverlight plugin crashes every time i try to watch a video at the Universal Sports website. I have uninstalled this plugin and re-enstalled it many times with no success

Every time I use the Flash plug-in (for videos on YouTube or PutLocker or whatever), FireFox just slows down a lot and even freezes. It happens very often now and it's really annoying.

By the way, I am using a gaming laptop so I am not sure why I am having these problems. My Flash plug-in and firefox are updated to the latest versions, too.

My specs: Windows 7 Home Premium Intel i7-2670QM CPU @ 2.20GHZ (8 CPUs) nVidia GTX 560m 3GB vRAM dedicated 16GB RAM

So about a week ago my Adobe Flash plugin started crashing (on Firefox 15.0.1) frequently when I was watching YouTube. I obviously reported it, but nothing happened. Then today I updated the plugin, hoping this would solve the problem, but it didn't. What should I do about this?

I have tried reinstalling the Java Plugin for Firefox over and over and over again, but it says that I still need to install it when I go to a website that requires it. I made sure that the plugins page for Firefox says that it is enabled (which it is). Java works fine in IE for me, and Chrome. Firefox is the only browser where Java is not working.

Please help me, or I will be switching to a different browser. Thank you.

I've got the most current version of Adobe Flash installed but still can't play videos that play fine with Safari. Don't know if it an extension, plug-in, or ? problem.

When I click on a video, I don't get a message such as missing plug-in or anything. I just get a page with a blank space where the video should be.

when i use torbutton in firefox for anonymity, i can not play flash player based videos like youtube and it prompts to install flash player plug-in. i checked add-on in tool menu and found out this plug-in is not installed. i tried to D/L and install it but it doesn't allow me to do it and gives D/L error. whats the problem? it should be noted that i configured "security setting" tab in torbutton prefrences to accept plug -ins rences by unckecking "disable plug-ins during tor using".

I desperately want to get rid of the Speed Dial feature which I find extremely irritating.

Nowhere in Firefox's drop-down menus is there an uninstall facility

Can anyone help me? If Firefox can't help. I'll simply change to another internet service.

Des Evans

The Yahoo toolbar simply appeared at start up the other day. I don't want it, won't use it, and want to get rid of it. The two suggestions on your Help didn't relate: Click on the "Pencil Menu"--what and where is that? Can't find anything that remotely appears to be a Pencil Menu. 2nd: Go to Tools, click on Extension--no such thing on my Tools menu anywhere.

Real help, please!

I have tried this in IE8, Newest firefox, Chrome and all get the same issue. I have looked at so many articals and done all of the suggested things but still no luck. I am also getting this on my laptop as well. Others are not getting this issue. Any help appreciated. These are pictures I am trying to view. I know we used to be able to view them. the site is something I have to log into. www.hceusa.com is the site but I would not be able to provide any other info to log in.

A couple of days ago, my computer (mac OS X 10.4.11 PPC) suddenly seemed to stop recognizing that I had flash installed and wouldn't play anything requiring flash - instead a message came telling me to install it.

I uninstalled flash and the installed the latest version for my computer from the adobe website (which is 10.1.102.64).

Computer still thinks flash isn't installed and when I checked plugins I discovered firefox has blocked it telling me the version of flash I want to use is too old (even though the version I've downloaded is the latest I can use with my computer).

How can I enable the plugin on firefox so I can use flash? The 'enable' button on the plugin has been greyed out so I can't press it.

Please help - I'm rubbish with computers so please give any advice in very simple language! ( i have firefox 3.0.4)

I have not admin authorization. And adobe flash player cant install. I can work with chrome and IE with adobe flash player but firefox cant. How can i solve this problem. thanks a lot

the adobe flash player 11 is not getting installed on Firefox...as soon as the download starts...it halts at 7%...then after about 30 seconds or so it timeouts and the installation bar suddenly shoots up to but stops at 47%....i have tried using the steps mentioned in other posts...also tried contacting adobe...but their people cant figure out anything wrong... Please kindly help in resolving this matter!!

Trying to install Silverlight 5.0 on Firefox 11.0 (Mac OSX Lion). No matter how many times I try to install it (having uninstalled using MacKeeper), I still get the same message telling me I need to install it.

Has anyone else had this issue and knows how to solve it please?

thanks

GLC

Running Firefox 3.6.13 on MS XP, Home Edition, version 2002, Service Pack 3. Somehow, I started getting Yahoo Search screen on opening a new tab, I don't know how this happened - maybe I was not as diligent as I should have been on installing something and Yahoo 'sneaked in'. So, looking on Firefox support I followed the following tip: (1) Select Firefox Tools; (2) Select Add-ons; (3) Uninstall Yahoo Toolbar; (4) Disabled Freeze.com NetAssistant. However, I'd now like to remove Freeze.com NetAssistant from my add-ons list but cannot as the Uninstall button is 'greyed-out'.

I swear I've installed Silverlight at least 10 times on my Mac. I've got firefox 15 installed . I can use silverlight on my other browsers but not firefox. I called Netflix and they say they have no idea. This also happens on other sites besides netflix.

Every time I visit a site that uses Silverlight, I am prompted to download and install it again.

Any workarounds or solutions appreciated.

Problem: Java plugin works in IE 9 (32 bit), does not work in firefox. Does not show up in list of plugins when entering about:plugins in address bar. It was working until an automatic Java update. What I have tried: - Uninstalled all java programs in windows control panel and then installed java version 6 update 31 (32 bit). - have reinstalled firefox (twice now). - Selected Mozilla family in java browser options in windows control panel. still no java plugin shows up in firefox plugin manager. - Clicking on the "check to see if your plugins are up to date" link takes me to page that says java is missing and following "upgrade to latest version" link goes to a java update page, however the update fails to install (EULA page doesn't even load). - Downloaded offline install file (jre-6u31-windows-i586-s) and tried that, but still nothing. - Checked programs in windows control panel and only the current 32 bit version of java shows up there. No Mozilla based browser works (firefox, opera etc). Now what? I really kind of need this working but I don't know where to go from here? Thanks

Since updating to Adobe Reader 10.1.3, I noticed Firefox 11 does not display PDF files. It just shows a blank screen.

The only workaround I found is disabling the Adobe Acrobat NPAPI Plug-in (ver. 10.1.3) the update installs. Firefox will prompt which application to use.Choosing Preview allows the PDFs to display correctly.

Neither Chrome or Safari exhibit this behavior, nor does Firefox 11 (Windows) with the update installed.

Has anyone else experienced this?