Firefox 技術支援討論區

On certain websites I am getting scrambled text, mostly in headings and titles, not so much in body text. I have followed several tips from other posts like mine, i.e., installed Open Sans font, but that did not do it. I turned off hardware acceleration, and cleared the cache. The only thing that did work was to start Firefox in troubleshooting mode. I only have two add-ons running, Short URL and Dashlane, I doubt they're responsible for this. Any other ideas?

For some reason text on some websites such as wikipedia and timeanddate is completely messed up, it looks like gibberish but is actually just displayed wrong. When you copy the text and paste it into something like Word it shows the text correctly, I've noticed that the text is shifted by one letter forward (e is f, f is g, etc.). I've tried the main, beta and nightly releases as well as reinstalling Firefox. Images attached.

As of this morning, for some reason, certain websites present, random garbled text where normal text should be. This occurs on some sites and not on others. My second computer, running an earlier Mac OS, is working just fine, and other browsers don't have this problem.

Hoping someone can help. A screenshot from Wikipedia is attached.

Hi. I have experienced some font encoding problem occurring in the latest version of Firefox, not in previous versions. My system is Mac OS Monterey 12.3.1 and Firefox version 107.0

On some sites the fonts looks totally garbled (see provided screenshots). Disabling "Allow pages to choose their own fonts, instead of my selections above" in Firefox settings fixes the problem, but then all websites I visit displays with default fonts and not as intended. Moreover, I'm a web designer working with the built in web developer tools, and I need to see the correct fonts when developing.

Hoping to get some help with this issue.

Br, Magnus

I have started in troubleshoot safe mode.. and disabled all extensions.. yet the problem persists the garbled text doesn't go away and today elementor also began crashing.. Hundreds of complaints like this, yet no one has found a solution.. except start in trouble shoot mode.. but then what?? continue working in trouble shoot mode? cannot add any extensions.. If firefox doesn't solve this problem.. I am moving to safari.

I've attached an image. Installed Mac OS 13.0.01 Ventura on my iMac and now Yahoo Mail displays as shown in the attachment. All symbols, no readable text. I've been using Firefox for many years but I'm so frustrated I launched Safari this PM and Yahoo Mail opened fine. Hate to make the switch, but...

Any thoughts?

Thanks, [removed email from public]

I'm using 107.0.1 vers. At this link it states: https://support.mozilla.org/en-US/kb/view-pdf-files-firefox-or-choose-another-viewer#w_use-a-different-pdf-viewer-for-downloaded-pdf-files

Disable the built-in PDF viewer and use another viewer

You can also set a different third-party PDF viewer to handle PDF files, instead of Firefox’s built-in PDF viewer. To switch from using the built-in PDF viewer to another viewer: 1. Click the menu button and select . 2. In the panel, go down to the Applications section. (SO WHERE IN THE HELL IS THIS SECTION???) YOU CAN'T DO I never selected Mozilla to open any pdf and there's no where to opt out or change based on what all the troubleshooting tips say... All these tips must be located on a much older version of Firefox cause they ain't in my version OR they are hid under some dubious section... Pretty frustrating....when you want to use Adobe and can't cause I'm locked in under Firefox....don't know how that has happened unless it was done automatically under one of the many current upgrades that have been coming down over the last month.

Hi, I've had Firefox 64 bit running on Windows for a while and recently was given a newer machine where I installed a newer version of the OS. I put the old HDD's as slaves in this new machine. So the old FF is in the slave machine.

I have also installed new Firefox on this new Win10 LTSC, but when I go looking in my now slave HDD I can see FF, but cannot see any bookmarks. Additionally, when I run the FF executable in the old HDD it still runs the new FF, without the old bookmarks.

So how can I extract the old bookmarks on the older FF? Without withdrawing the now slave HDD and making it a master again? As it's now missing most of the OS files too.

Thank you!

After updating to firefox 107.0.1 the bookmarks in the bookmark folders are separated too far . How do I decrease the distance? It now looks like they are in double space mode. Windows 10 is my operating system.

Hello,

In my newsletter subscription options, I did NOT checked the "Firefox Account Tips" option but I keep receiving mail saying this : "You're receiving this email because [edited] @gmail.com has a Firefox account and is subscribed to Firefox Account Tips."

Could you please fix this issue so that I don't receive these mails anymore ?

Thank you in advance,

Mikael

First, this post is basically Congratulations for Firefox upon working almost flowlessly under this extreme heavy load without crashing. Saving/loading sessions works well. (which is unexpected but makes me _very_ happy :-)) Firefox exits properly without any exceptions, no matter how long it runs, or how many times the PC is sent to STR mode meanwhile.

Second, everything is fine, except RAM usage. No matter how many RAM is installed, Firefox takes up all of it after a few days of normal operation. I have recently upgraded my PC from 16 to 24 GB of RAM only for this sole reason to see if anything changes, but it did not produce any noticable change, except that it takes 5-7 days for Firefox to fill up all the RAM instead of the 3-4 days before. Disk space on C: drive was nullified by Firefox as the paging file went up to 50 GB.

I want to hunt down this thing. I have approx. 300 tabs, 2 addons, and Hardware Acceleration is disabled since otherwise Fox hangs several times a day (have to be killed from outside). Pics are attached. https://addons.mozilla.org/hu/firefox/addon/tree-tabs/ https://gitlab.com/kroppy/TreeTabs

I'd like to get suggestions where to start.

1. Disabling or replacing the adblocker ?
2. Inspecting memory usage on Process Manager (about:processes) and Task Manager (about:performance) pages ?
3. Installing some external tools like Firemin ?

Please don't suggest neither safe mode nor disabling all addons, since that makes it impossible to reproduce this amount of load, which is the primary reason behind the symptom.

I PrtScr'ed Process Manager and Task Manager, see that RAM sizes per page are normal in Task Manager, but not in Process Manager (10 times more).

CPU usage is totally normal for this load, even when memory is in the heaven. See the TaskMan pic. (I suppose that's because of ad blocking)

Thanks for any ideas,

Peter B. (I'm PC enthusiast)

-- Windows 7 Ultimate SP1 64 bit Firefox 106.0.5 (latest autoupdated) no firewall nor any antivirus - since 20 years with no infection ... AMD FX-6350 Six-core ASUS M5A99FX PRO R2.0 24 GB DDR3 1600 MHz Sapphire Radeon HD 5750 1GB (AMD Catalyst 15.11.1, Nov 18, 2015)

Hi, this site when trying to login keeps looping, it has only happened recently and I've cleared cookies and disabled all the addons for it, the site works, but when trying to login it loops https://www.nexusmods.com and says in the loop-

users.nexusmods.com

Checking if the site connection is secure users.nexusmods.com needs to review the security of your connection before proceeding.

even tried in private browsing, cannot use any other web browser. Please help thanks.

Greetings everyone,

Firefox is my preferred browser and I really prefer the Firefox Engine over Chromium that most other browsers use.

I want to install a backup browser that runs the Firefox Engine in case my Firefox browser has a problem.

I searched a lot and I thought installing this would be the best option: https://www.mozilla.org/en-US/firefox/developer/

However, I’m worried that installing the Firefox developer edition will change my Firefox installation…

( :( :(

SUMMARY : I would like to disable all animations/twinkles/flickers/waves that indicate some elements inside a Web page are missing and are being loaded. I think all these "animations" make my computer lag.

Hello,

I would say that since Firefox 89, my browser has begun lagging like hell when it loaded some rich Web pages. And I have the impression it is worse with Firefox 107. When I'm saying Firefox lags, I mean it uses heavily my CPU (over 50%), and Firefox is almost unresponsive (for complex Web pages. For Wikipedia or Amazon, I don't have any trouble for example). I have to wait for Firefox to finish to load the full Web page and to display all elements before the usage of my CPU gets back to 1%. And it can take several minutes for some sites/pages.

The problem doesn't come from my connection. And the trouble doesn't come from sites I'm visiting because once all elements are loaded Firefox is responsive.

More precisely, for some sites, when I start loading the page, Firefox replaces missing (i.e not yet displayed/loaded) elements of the page with a rectangle of the same size of the element and each one of these rectangles are slightly flickering to inform me that AT THIS PLACE there is an element of the same size that is going to be displayed. When I'm saying "flickering" I could say it looks like a rectangle with a gradient of gray that is "waving" slowly. Sometimes it's a very light gray, sometimes a dark gray. It depends of the sites.

And all these kind of "animations" are killing my computer. And I would like to totally disable these animations/twinkles/flickers/waves. For example, would it be possible to replace the color gradient animation with a static pink color ?

I have a 10 years old laptop with iGPU (an Intel i5-2410M exactly) without discrete GPU. That doesn't help. I know. For me the trouble comes from there. But currently I can't afford buying a new laptop. I think all my drivers are up to date as my Ubuntu 20.04 is up to date.

WHAT I'VE TRIED WITHOUT SUCCESS 1. I removed ‘.mozilla’ folder in my profile (i.e the folder that contains all addons and customizations) 2. Firefox in Safe Mode 3. I disabled hardware acceleration 4. I've tried Firefox uses too much memory or CPU resources

I really would appreciate your help because now, surfing on some sites becomes a big pain and I'm becoming mad (LOL).

Thank you in advance :)

When I print a McDonald's coupon, the date and coupon number does not come out. These are the most important components of the coupon. I can easily print in other browsers. Your security default is a trifle too high.

It's so maddening trying to do something as simple as accessing all my bookmarks! Why?! It's an integral feature of browsing that pinheads around the globe, like me, use on a regular basis? Why does it have to be a mystery easter egg hunt just to find them?! Why does it have to be one of the major topics on your Support page instead of simple, and user friendly, so it's not one of the likely topics people need help with? When I click on the bookmarks symbol, I can access the most recent bookmarks but not the rest. I searched online and the help said to access them in the Library. Where the fuck is the library? It's not visible. Not in Settings. Is this browser made for masochists that love torture?! Ahhhgggg!