Firefox 技術支援討論區

Hi. I'm experiencing issue when FF pops up new window (I need it this way), it pops up right behind taskbar, which I have on top of the screen (used to it since Amiga), so that I can't reach top of the popup to slide it or minimize etc. and have to stretch it a bit to get it bellow the taskbar. Annoying. I thought it is a Windows issue, but Chrome works well, no hiding popups, just alligning them bellow the taskbar. I don't wanna use Chrome, so please, let me know about workaround. Thanks. hippo

Dear Friends,

For almost a month now I am unable to use Firefox - on startup it crashes giving the error message "Gah. Your tab has just crashed" I have tried every method/suggestions I found on the net. As per my Norton 360 & Malwarebytes Antimalware my m/c seems to be clean. Also from Help if I try to restart Firefox in Troubleshoot mode, it closes but never start up on its own. It needs to be manually started. Also in about:support page the about:plugins link doesn't work.

Any help will be highly appreciated.

I am attaching a screenshot of the error message. I am using version 88.0.1

I'm getting a green screen when I try to play certain videos. I watched a tutorial on how to fix but the instructions don't match the options I see on my computer. If this is such a common problem I don't see why Mozilla doesn't fix it. Does anyone have a fix with menu options that are current?

I am no longer able to access my Directv login screen on Firefox. When I click on "Sign in to my account" I am directed to an error message "We want to keep your info safe We haven't noticed any activity in a while. We're redirecting you for your security." and a blue "OK, got it" button. When I click on the button, it loops back to the error message. I have cleared cache several times, used the separate Firefox window, rebooted, talked to Directv Tech support without correcting the problem. I can access the sign in on Chrome, Edge and Android phone and Directv got to the screen using my sign in. I'm stumped. If I have to use Chrome, no problem, but it will become my default browser

Since using the refresh feature for Firefox, I can no longer use the mouse to scroll through my emails when reading them. I regret refreshing Firefox to a new version. It's horrible in my opinion. I've lost all the things I used every day. It's made my screen size weird also. Does anyone have a way to correct that and the mouse scrolling?

I would like to get an actual answer to an archived question that I didn't find very useful. This is the one: https://support.mozilla.org/en-US/questions/1301997 . I have also attached an image of a reply to this question that I relate to a lot, but unfortunately it didn't get an answer. So, I would like to ask the same question as this guy asked: For privacy reasons, I would like to hide the notification bar that pops-up in front of all windows, showing the video's title and thumbnail, but not the function for Control Media Playback. Is it possible?

If you couldn't understand the question, I'll explain again. So I attached another image (the second one) for demonstration. This shows this pop-up that is hard to name, so I'll call it a pop-up;

I would like to hide the video title and thumbnail from this pop-up just for privacy reasons. I don't think this is currently possible because the only configuration I could find was "media.hardwaremediakeys.enabled", but if I disable it it would remove the function completely.

Within the last few weeks I have had some random BSOD occurrences while using Firefox. I used Nirsoft's BlueScreenView utility to inspect the minidump files. It showed the culprit was: nvlddmkm.sys - Nvidia windows kernel mode driver version 465.89.

The system is Windows 7 64-bit, graphics card is Nvidia GeForce GTX960 driver version 27.21.14.6589. I have used this system and Firefox for several years and never had a BSOD until lately. Disabling hardware acceleration seems to resolve the issue so far.

Are there any changes in Firefox 88 and 89 that could cause this? I have noticed other recent reports of the same problem.

So I mainly use firefox and it had been working perfectly for as long as Ive had my laptop. However, recently this issue has come up, that random pages often (around 70-80% of the time) do not open on the first try. Firefox tries to load it for 5-8 seconds and then gives me the server not found error. However, if I click on the refresh button a couple of times it then successfully loads the webpage. This has been happening for 2-3 days now and is really annoying and hard to work around.

It shouldn't be my wifi since my other laptop does not have this issue. I have refreshed/reset firefox to no avail. I use kaspersky security, but it has had no issues so far and I have not done any changes to settings or anything like that. I thought maybe its a firewall issue but I had not tinkered with any of those settings either. Lastly, I also play online shooters and have so far not noticed any lag during games, making me think its a browser issue.

Hey, I have a problem with weird blinking rectangle in few locations on the screen. It looks like i could write in that spot where it's blinking. I was checking settings, but nothing sounded familiar, that's why I'm writing here - how to turn that off?

No matter how I close the program, it always opens like the attached screenshot. Even more annoying, I can't click the maximize button, but I have to drag it down a bit, THEN click it.

I tried turning off FingerPrint, and it was already disabled.

Any ideas?

I use this workaround to fix tearing on my mediacenter powered by a intel baytrail hardware.

https://wiki.archlinux.org/title/Firefox/Tweaks#Enable_Legacy_OpenGL_compositor

until v88, it was working fine.

With v89, the setting layers.acceleration.force-enabled=true has no effect. The "about:support" page reports Compositing: webrender (software) whatever the value true or false.

I had to downgrade to v88.

My Firefox client will not play any embedded videos on any web sites or stream content from sites such as Twitch. Strangely, the only site that will play videos is Youtube.

I've tried disabling all extensions (I only have two - Ad Block and Better Twitch TV), disabling hardware acceleration, clearing my cache and cookies, and using troubleshooting mode. None of those solve the issue.

Why can't I install my Qualified certificate for electronic signature in security device (firefox version 89) on Mac Book Pro (Big Sur) with M1 chip. The latest version in which I can add a secure device is 82!!! When I try to load Security Device in a higher version, it doesn't work!!!??? I don't have any problems with my Qualified certificate for electronic signature on Mac Book Pro (Big Sur) with Intel chip.

Thanks.

I opened Firefox this morning, and was greeted by a new website. Very impressive! BUT I can't log in to my hotmail account!! the sign in page doesn't open at all!!! please advise!! thanks ... k

Some weeks ago I start notice, that in Mozila Firefox all videos start have noticeable horizontal line. Later I found that this line appear always on any image ( not only video) when I scroll down any page. As I understand, something wrong with Vertical Synchronization on Mozila browser ( I dont have that problems when use other browser or watch video in video players). I don't have that problem when moving all Mozila window with mouse over windows desktop. I tried do some fixes that I found in internet, but it didn't help (set vertical synchroimpuls in nvidia control panel ).

Can anyone suggest, how I can fix that problem?

v89 significantly changed the "Top Sites" default icons. Is there an about:config setting that can be changed to revert to the v88 icons? (Setting browser.proton.enabled to FALSE had no effect on the default Top Sites Icons.)

BTW, I do not find the new default Top Sites Icons to be an improvement. On the contrary, the bright colors and large letter outlines are overbearing and distracting. I would prefer no icons to the v89 icons. The v88 (and prior) icons were okay. [In general, I found the v89 interface update a step backward from v88.]

Thank you for any assistance in finding a solution.