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How to remove the update on Oct 13 2026

It is really sad that there is no way to contact mozilla directly The update installed on my Windows 7 64 bit is now storing cookies for Proton Mail and that makes the s… (閱讀更多)

It is really sad that there is no way to contact mozilla directly The update installed on my Windows 7 64 bit is now storing cookies for Proton Mail and that makes the storage amt increase from 29Kb to 78Kb and I am not happy that I can not find a way to remove or revert the update so detail steps to complete that process would be nice. As for my future use of Firefox and involvement with Mozilla I am very seriously considering NO further use of both and your claims are starting to become lies you are permitting tracking in my view of this behavior Community Members should not be dealing with these concerns GET OFF your lazy back side Mozilla

Open 9 2

After an update Firefox won´t let me add extensions.

Hi! I´m using Jdownloader2. After an update of Firefox the captcha-extension of JDownloader didn´t work anymore. I reinstalled Firefox, but adding the extension is still … (閱讀更多)

Hi! I´m using Jdownloader2. After an update of Firefox the captcha-extension of JDownloader didn´t work anymore. I reinstalled Firefox, but adding the extension is still prevented. Following quote appears: "Firefox hat die Website daran gehindert, Sie zu fragen, ob Software installiert werden soll" It should be in yellow (but it isn´t), like following site describes: https://support.mozilla.org/de/kb/Add-ons-koennen-nicht-installiert-werden#w_firefox-hat-die-website-daran-gehindert-sie-zu-fragen-ob-software-installiert-werden-soll Furthermore there should be a button to authorize the installation. Instead there is only the button "OK". I followed the help-site mentioned above to the letter, to no avail. By the way, I´m using Nightly now, but JDownloader2 automatically wants access to Firefox. Would you please tell me, how to add the mentioned extension. Without it I couldn´t download most files! Please answer to following email: [redacted email from community support forum]

Best regards, Stefan P. aka perechon

Open 1

Firefox created a folder "Old Firefox data" on my desktop

Firefox created a folder "Old Firefox data" on my desktop which is impossible to delete. I am getting an error "Access denied" even when trying to delete it as administra… (閱讀更多)

Firefox created a folder "Old Firefox data" on my desktop which is impossible to delete. I am getting an error "Access denied" even when trying to delete it as administrator. How can I delete this folder?

Solved 4 1 30

clean up storage

I have many - sqlite - various addresses on my computer, can I delete these? I am being told by Microsoft that I am out of storage and I need to delete some items. … (閱讀更多)

I have many - sqlite - various addresses on my computer, can I delete these? I am being told by Microsoft that I am out of storage and I need to delete some items.

封存 1 273

Update not start

Dear Team, I was asked to start an upload in Firefox. I tried that. I get the message 'Couldn't load XPCOM' What do I have to do to restart Firefox? It's urgently needed … (閱讀更多)

Dear Team, I was asked to start an upload in Firefox. I tried that. I get the message 'Couldn't load XPCOM' What do I have to do to restart Firefox? It's urgently needed for account verification! Could this possibly be due to a lack of capacity? I currently have 371 MB of 111 KB available. I ask you to help me quickly - thank you very much.

Regards, Karin Gähler Phone +49 [phone number removed]

封存 1 90

Firefox Developer Edition on Chromebook

I am having to download Foxfire Developer Edition for a course that I am taking, but I am unable to figure out to go this. There is not enough information on the internet… (閱讀更多)

I am having to download Foxfire Developer Edition for a course that I am taking, but I am unable to figure out to go this. There is not enough information on the internet to get this done. I have watched videos on YouTube, but they are not helpful. I am new to this and would like some guidance in the matter. Video link for the referenced video: https://www.youtube.com/watch?v=n8YvpOPYmAo

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installed but haven't been able to turn on VPN on Mac Desktop (nevermind)

I have installed the VPN on Mac Desktop but haven't been able to turn on VPN. The icon is present in the top taskbar but only has options to quit or hide. Nevermind. I ca… (閱讀更多)

I have installed the VPN on Mac Desktop but haven't been able to turn on VPN. The icon is present in the top taskbar but only has options to quit or hide.

Nevermind. I cannot figure out how to delete my question so just editing it here.

封存 1 190

Portable Version

Hello. Why doesn't Fiery Fox release a portable version of the browser? What if everything was in one folder and didn’t shit throughout the entire system? We kindly ask … (閱讀更多)

Hello. Why doesn't Fiery Fox release a portable version of the browser? What if everything was in one folder and didn’t shit throughout the entire system?

We kindly ask you to start releasing a portable version.

Thanks for your understanding.

Best wishes.

封存 2 273

My copy of Firefox portable does not update to latest version

Dear Mozilla, Have a copy of Firefox portable, that I use on a USB stick. Before Firefox 140, it updated properly. Now, I find that it keeps staying on version 135, eve… (閱讀更多)

Dear Mozilla,

Have a copy of Firefox portable, that I use on a USB stick. Before Firefox 140, it updated properly. Now, I find that it keeps staying on version 135, even though it keeps telling me it has updated to the latest version. Puzzled by this. Can you please advise me on this problem?

Marek Wesolowski

封存 1 120

Firefox keeps deleting and ignoring policies.

You guys keep hijacking my browser and stopping all my work on a near weekly basis. Shutting down my ability to work on projects and stopping my browser from functioning … (閱讀更多)

You guys keep hijacking my browser and stopping all my work on a near weekly basis. Shutting down my ability to work on projects and stopping my browser from functioning in the middle of use. I can't even pay bills without you guys interrupting my browser with your bullcrap.

This is unacceptable. I've gone through great lengths trying to stop you from hijacking my browser. I installed a policy generator and followed the instructions to put a policy in. I uninstalled Firefox's background updater tool. I disabled automatic updates in the settings to the best of my ability.

I've gone through everything I can think of trying to stop your forced updates. Its unethical what Mozilla is doing to its users. I even tried to lock policies with admin only authorizations but firefox couldn't read the file anymore when I did that. I did confirm today that the policy file was still working, when Firefox ignored it and shut down my browser till I restarted it. I confirmed that Firefox is blatently ignoring policies.

I just checked and Background Maintnence was installed again when I didn't want it. You're now installing software against my will too? What the hell is going on.

封存 5 475

Stop automatic updates

Hi, can someone please to me how to turn off automatic updates on Firefox Version 140.0 (64-bit)? Firefox's own support page, "https://support.mozilla.org/en-US/kb/firefo… (閱讀更多)

Hi, can someone please to me how to turn off automatic updates on Firefox Version 140.0 (64-bit)? Firefox's own support page, "https://support.mozilla.org/en-US/kb/firefox-options-preferences-and-settings?as=u&utm_source=inproduct", is incorrect. It states that, "Firefox Updates Here you can check your update history or change update settings for Firefox.", but you can not change the update setting, (see attachment).

It is really annoying it updates while you are using it, ruining your experience as you can no longer refresh tabs or open new ones forcing you to restart it.

封存 3 170