Firefox 技術支援討論區

Many pages in firefox become unresponsive for me while loading and then appear to never finish loading. The address bar remains mostly functional, but:

• the page itself responds to no clicks or scrolls
• the favicon in the tabs above the address bar is replaced with an animated loading icon and stays that way
• the refresh button to the left of the address bar becomes an X and stays that way
• the cursor icon becomes stuck (e.g. if it was a pointer, it remains a pointer no matter where on the page I move it.)

One example page where this happens is the firefox 'Get community support' forums page itself which loads when I click 'ask now': https://support.mozilla.org/en-US/kb/get-community-support?exit_aaq=1

What's particular about my setup?

I have produced this behaviour when having no browser extensions at all, not even my password manager. I'm using firefox on Linux (Ubuntu 22.04 LTS). I found that on Ubuntu 22.04 LTS, it comes installed as a snap even if I install it with `apt install firefox`, and I really needed a non-snap implementation so that I could integrate my password manager. (I'm using 1Password. To integrate the 1Password browser extension with the 1Password desktop application, I can't have firefox sandboxed by snap.) Therefore, I installed firefox as a deb package using the instructions given on https://www.omgubuntu.co.uk/2022/04/how-to-install-firefox-deb-apt-ubuntu-22-04:

```

1. remove the Firefox Snap:

sudo snap remove firefox

1. add the Mozilla Team PPA to your list of software sources:

sudo add-apt-repository ppa:mozillateam/ppa

1. tell apt to prefer the PPA/deb/apt version of Firefox:

echo ' Package: * Pin: release o=LP-PPA-mozillateam Pin-Priority: 1001 ' | sudo tee /etc/apt/preferences.d/mozilla-firefox

1. tell apt to install future upgrades automatically

echo 'Unattended-Upgrade::Allowed-Origins:: "LP-PPA-mozillateam:${distro_codename}";' | sudo tee /etc/apt/apt.conf.d/51unattended-upgrades-firefox

1. install the Firefox deb using apt:

sudo apt install firefox ```

Is there a better course of action? Having this password-manager integration is essential to me.

On my Personal GMAIL Account…

Why can’t I locate my emails when I deselect the folder they are in? I use to be able to deselect a folder and the email would automatically go back into my inbox.

There use to be the availability to restore from my Personal GMAIL account a 30 day previous history… I would have to wait for the restoration, and every email I had in my Personal GMAIL account could be found in my INBOX. Has FIREFOX UPDATES REMOVED THESE TWO OPTIONS FROM MY PERSONAL GMAIL ACCOUNT?

I did a 'refresh' of my browser, thinking that basic user information would be saved. But I lost all my tabs in OneTab (extension). Is it possible to recover them?

I have had many recent issues accessing things with Firefox. A couple examples are Slack and NEUP.gov. If I try to go to NEUP.gov it never loads. If i try to log into the University of Michigan enterprise Slack, via SSO, it says 400 Bad Request.

Both of these work fine if I do them on Chrome. I also talked to Slack, and they suggested it is not on their end. I don't want to switch to Chrome, but if I can't access the sites I need to on Firefox what else can I do? Any ideas on why this is happening would be appreciated.

I can not enter information into the required fields for my online banking billpay service with Firefox but works fine with Google Chrome.

I can not log on to my email with Firefox but works fine with Google Chrome.

I spent a lot of time with the online banking tech reviewing the Firefox settings but we could not find what was causing the problem.

mike

So it looks like notifications stopped working with the lastest Firefox version 120.0.1. Specifically notifications functionality has stopped working for ForexFactory.com. The site says browser disallows notifications though the settings in the address bar indicate that they are allowed. This is also the case for other sites like MarketWatch. Wondering if there is a bug or my install is corrupted. Let me know if anyone else is experiencing this or knows anything about this. Thanks.

Hello!

I have once again returned to get some help with a problem I've been encountering for a while now.

I've been using Firefox browser for years now with no problems. When I bought a new top end PC about a year ago I've started noticing that I have problems with browsing the internet. At first I ignored it, but the problem persisted to this day and now it started driving me nuts.

When I open a random new website, or a website I haven't visited in a while I get the error message "Hmm. We’re having trouble finding that site."

Then I have to refresh the page up to 10+ times, which is incredibly annoying, before it loads properly.

- my internet connection is stable, as I don't have this problem on my old PC (Windows 7, PC connected to internet with cable directly to modem) - I do not seem to have this issue with the Edge browser on new PC that came with Windows 10. I have not tried using Chrome or any other browsers - I use a Asus RT-AX55 Router, the connection to new PC is with cable. - I do not use any VPN

Some people have suggested that this could be an issue with the router's settings, but then why is the issue not present when using Edge?

Please help and advise what could I possibly do, because I have zero clue whatsoever...

Thank you kindly!

With respect,

-Jerry S.

I am no longer able to log into my Capital One Venture account using Firefox. It is not a Capital One problem because I can log in using Microsoft Edge. Do I need to reconfigure something in Firefox?

Windows 11 23H2 fresh installation. Firefox fresh installation. Multiple Addons result in Download error. Multiple common popular websites downloads result in download error. No networking issues, internet very fast, consistant, no VPN. All Windows optional and required updates. 3 AV scan no viruses.

I am seeing a very odd behavior. Sometimes, not always, it takes two or sometimes even three clicks to go to a link, especially bookmarks for some reason. That and at times I have to click on the address bar and hit enter even if I clicked a link to go to a new site. Mostly this happens with bookmarks and history items, but not always. I have disabled hardware acceleration and my few add-ons, I even put Firefox into safe mode to try to diagnose the issue further. Unfortunately I'm still lost and the issue presists. Any thoughts?

I'm using macOS Sonoma 14.1.2 and Firefox was just installed yesterday 120.0.1. The only extensions I have are AdGuard and 1Password.

I have noticed that when it occurs, I see the reload button cycle between the X and the Reload icon for like half a second and then does nothing else until I click on it. I have checked my Internet connection and it has been stable.

Good morning I would like to ask how to configure (set) the Firefox browser on a computer with Windows 10 so that when clearing cookies and history, cookies and login data that have been added to exceptions are not cleared (deleted) when closing the browser: How this setting should be done (what options are selected) Privacy and security - clearing history when closing the browser Privacy and security - deletion of cookies and site data on closing (exceptions - allow) Please reply Regards Zbigniew M zbigniew14@gmail.com

I have been using Simple Tab Groups (STG) for a long time now. I am curious if putting tabs into groups saves any resources, i.e. is only the open group using resources (CUP/RAM), or is STG purely organizational in that all the tabs still use the same amount of resources as if they weren't grouped? If it is the latter, do you know of an add-on that would save resources? Thanks

I cannot get full print from my E-mail on the major details only get a blank page. Wile on Chrome I'm able to get every bit of details...So I have to switch back and forth....frustrating... example, I get the invoice from PayPal, but I cannot get to print the payment summary...blank page...but on Chrome I do get the whole shebang... You know what i mean?! How can I fix this....

I have Firefox open. When I click on a link in Thunderbird instead of opening the page in the open Firefox window, it opens a second Firefox window? This just started happening and I don't know what I might have done to cause it. Using Windows 8.1.

And, apparently not even on this site (see "feilds" above)!

I have tried troubleshooting mode and a clean profile with no addons.

At least on YouTube, I've noticed this issue for several months.