Firefox 社群討論區

Hello, I am unable to use henry.boerger@icloud.com to sign in to or create a Mozilla account.

When I try to sign in with this address, I receive the error: “Primary account email required for sign-in.”

The Mozilla account that may previously have been associated with this address currently uses henry.boerger.hh@gmail.com as its primary email address. In the account settings, no secondary email address is listed.

Nevertheless, henry.boerger@icloud.com still appears to be associated with a Mozilla account internally.

Could you please check the account association and remove/release henry.boerger@icloud.com so that it can be used as the primary email address for a Mozilla account?

Thank you.

I attempted to update Firefox 9/29/26. I was notified that version not compatible w my computed. I uninstalled program (only option) and reinstalled successfully. However I am having great difficulty setting up profile and adding Norton password manager. I am in an endless loop of singing in over and over again. Which creates a new profile. I have had 30 windows open at a time attempting to do this. When I get to a point to manage Norton password manager to control passwords, I can not set this option. I am about at wits end with Firefox. Although I have used it for decades, I am ready to throw it out for google. Can you help RESOLVE this. Or do I move on?