Crashes!! Endless crashes!!

Endless crashes, going on for months (4-5) and no sign of any fixes. As far as I'm concerned, Firefox is totally broken and I'll have to switch away. It's unusable. A cra… (閱讀更多)

Endless crashes, going on for months (4-5) and no sign of any fixes. As far as I'm concerned, Firefox is totally broken and I'll have to switch away. It's unusable. A crash every ten minutes.

Peter Croft 於 3 個月前 詢問

Wayne Mery 最近回覆於 12 分鐘前

Youtube ads blocked

Good morning, Youtube has blocked my access because Firefox blocks the ads. This happens only on Firefox not on other browsers. I have the ads blocker disabled in the se… (閱讀更多)

Good morning,

Youtube has blocked my access because Firefox blocks the ads. This happens only on Firefox not on other browsers. I have the ads blocker disabled in the settings (see picture attached). Could you please tell me how to get this resolved. Regards.

etex.ramanaidou 於 11 小時前 詢問

markwarner22 最近回覆於 49 分鐘前

Keep getting " Network Protocol Error Firefox has experienced a network protocol violation that cannot be repaired" on multiple sites

Attempted resolution of problem as directed with AVG Internet Security App to no avail. Firefox is up to date; DuckDuckGo browser using Firefox core has no problems … (閱讀更多)

Attempted resolution of problem as directed with AVG Internet Security App to no avail. Firefox is up to date; DuckDuckGo browser using Firefox core has no problems

doug.crate 於 10 小時前 詢問

markwarner22 最近回覆於 51 分鐘前

Incomplete downloads with WeTransfer

Beforehand, I must say that I am a big fan of Firefox, I've been an user since the beginning. However, sadly I am switching to Safari due to the fact that I work with fi… (閱讀更多)

Beforehand, I must say that I am a big fan of Firefox, I've been an user since the beginning. However, sadly I am switching to Safari due to the fact that I work with file transfers through Wetransfer platform and fro some unknown reason I get incomplete downloads from Firefox. I tried all the steps and procedures to refresh, uninstall, reinstall, troubleshoot mode and even switching accounts. Furthermore, nothing worked. I hope you guys can fix this issue and have me back. I'll be delighted. Thank you and until next time!

Cristian

nuestratele2412 於 4 小時前 詢問

markwarner22 最近回覆於 1 小時前

Website doesn’t load in Firefox but works in Chrome and Edge

Hello, I’m experiencing an issue where my website https://smartstartkids.com.ua doesn’t load at all in Firefox. When I try to open it, nothing happens or I get a message … (閱讀更多)

Hello, I’m experiencing an issue where my website https://smartstartkids.com.ua doesn’t load at all in Firefox. When I try to open it, nothing happens or I get a message like “The connection was reset” or “Network error”.

The strange thing is that it works perfectly in Chrome and Microsoft Edge on the same devices and network.

Here’s what I’ve already tried: • Cleared Firefox cache and cookies • Created a new Firefox profile using firefox.exe -P • Disabled and fully uninstalled ESET antivirus • Turned off Windows Firewall • Reset DNS and Winsock via Command Prompt (ipconfig /flushdns, netsh winsock reset) • Checked proxy settings (set to “No proxy”) • Tried with HTTP3 disabled (network.http.http3.enabled = false) • Tried from two different PCs and networks — same result • The certificate shown is from “Sectigo”, not ESET, so it seems to be correct now

Still, Firefox is the only browser where this specific site doesn’t load. I’d appreciate any ideas or help!

Thank you!

Bohdan Savka 於 3 小時前 詢問

markwarner22 最近回覆於 1 小時前

Windw 11 Desk Top crash

1. i believe ur updating crashes my window 11 desk top 2. While i'm watching youtube, doing word processing (.txt) or when i set the PC to 'Sleep' mode, my scree… (閱讀更多)

1. i believe ur updating crashes my window 11 desk top

 2. While i'm watching youtube, doing word processing (.txt) or when i set the PC to 'Sleep' mode,
     my screen either freezes w the display or turns black.  In both cases, my mouse and keyboard
     won't work.  Thus, i have to re-boot to fix.  Even Control-Alternate-Delete won't work to get out
 3.  Request not to keep on showing your pop-up window at top RH corner saying:
      Update Available
      Download the latest ...
     <Download> <Dismiss>
    Hey, either one of those two buttons won't stop blocking my top RH corner of the screen.  It's rediculous.
    Even after i hit <Download>, the same pop-up shows up again n again.  Same w <Dismiss>.
    Just remind me once per week.  And don't crash my PC!!!

4. There is no 'Community' info on this annoying update pop-up problem. Just stop it!

Pls investiate n reply via my email.

Thx

sunnysideq9 於 2 小時前 詢問

markwarner22 最近回覆於 1 小時前

Viruses Detected!

I am receiving pop-ups from what appears to be Mozilla Firefox saying: System is infected! Viruses detected, Turn on protection and delete viruses. The virus identified … (閱讀更多)

I am receiving pop-ups from what appears to be Mozilla Firefox saying: System is infected! Viruses detected, Turn on protection and delete viruses. The virus identified is ZEUS.2020 Trojan. Click here to scan and clean via: d3av3500fes73a78mk0.mosgdefender.com This link doesn't work. So, how can I get this issue resolved? Any help would be appreciated. These pop up happen frequently one after the other. I appreciate any help solving this issue. Thank you, Tricia Hawkins

Tricia Hawkins 於 4 小時前 詢問

TyDraniu 最近回覆於 4 小時前

BOOKMARKS - Why are they bad now?

(on a mac book pro 2021-Ventura 13.7.2) 1 - first time sending FireFox bug issue. I took 1/2hr to type out my book mark issues, as specific detail as possible so it w… (閱讀更多)

(on a mac book pro 2021-Ventura 13.7.2)

  1. 1 - first time sending FireFox bug issue. I took 1/2hr to type out my book mark issues, as specific detail as possible so it would be clear why your NEW Update messed up your BOOKMARK function - a first time and was DONE. went to bottom to click Submit. Saw the ask for Images, made the screenshots, uploaded screen shots here, saw your Button for "Data share"- not sure what this is but wanted to help you/help me, so I clicked it, said something next suggesting I Data share manually - link for HOW to Data share manual, decided was too much for my time right now - clicked the top window Arrow "Back" to THIS page AND 40MIN OF INFO WAS GONE!!!!

Don't put a button and ask for info suggesting I click or I move away from a page to HELP YOU !!! then lose all the work I just did. DON'T WASTE MY TIME!!! OMG - WTF!!! this is not a "fun thing" to spend time on during a busy day or ever. now don't care to re-type it and am leaving with bad experience. well done!

"Volunteers" - why are volunteers doing Firefox support work for free?

See attached screen shots. Bottom line-GO BACK TO THE OLD BOOKMARK FUNCTION where I can add a new bookmark AND put it in folder where I want it in 1 step.

sunnykcarey 於 6 小時前 詢問

jscher2000 - Support Volunteer 最近回覆於 4 小時前

We Transfer issue on Firefox..

Hello, I have all of a sudden having issues using We Transfer to download files in Firefox. It stops short of the full file, but says it is downloaded. I contacted We Tra… (閱讀更多)

Hello, I have all of a sudden having issues using We Transfer to download files in Firefox. It stops short of the full file, but says it is downloaded. I contacted We Transfer and they asked me to use the private window option. I did that and it worked. I told We Transfer and this was there response.

Incognito mode works without extensions, so if it worked in Incognito and not in the regular mode, please try to disable all extensions/firewall/ad-blockers to see if it helps with the normal mode.

I don't know how to find these in Firefox to do this.

Please help me.

Thank You,

John Davidson

John Davidson 於 5 小時前 詢問

jscher2000 - Support Volunteer 最近回覆於 4 小時前

Create GPO to Force Enable Automatic Updates

I am an enterprise professional looking for a way to manage updates to Firefox. The automatic update feature works wonders, but I need a way to manage this from a GPO sta… (閱讀更多)

I am an enterprise professional looking for a way to manage updates to Firefox. The automatic update feature works wonders, but I need a way to manage this from a GPO standpoint so users cannot switch it off. Is this something you would be able help with?

drewmurph15 於 5 小時前 詢問

jscher2000 - Support Volunteer 最近回覆於 4 小時前