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VPN working, quits, sign in screen, <sign in as subscriber>, error, VPN doesn't work, Mozilla says I signed in

VPN working properly, then quits for no apparent reason, gives me a sign up / sign in screen [Screenshot 2026-07-01 111229], I sign in <sign in as subscriber>, erro… (閱讀更多)

VPN working properly, then quits for no apparent reason, gives me a sign up / sign in screen [Screenshot 2026-07-01 111229], I sign in <sign in as subscriber>, error [Screenshot 2026-07-01 111537], VPN doesn't work (checked with check my IP), but Mozilla says I signed in! [Screenshot 2026-07-01 111649] What gives? [Tried rebooting already]

Solved 2 69

VPN funktioniert nicht mehr in der Version 151.04 (64bit)

Das VPN lässt sich in der neusten Version optisch zwar aktivieren, scheint aber nicht zu funktionieren. Die 50GB bleiben ständig erhalten und reduzieren sich nicht , trot… (閱讀更多)

Das VPN lässt sich in der neusten Version optisch zwar aktivieren, scheint aber nicht zu funktionieren. Die 50GB bleiben ständig erhalten und reduzieren sich nicht , trotz durch Test´s mit erhöhtem Datenvolumen. Auch erreichen mich bei aktivierten VPN wieder vermehrt SPAM und Ähnliches.

Viele Grüße

Ulrich Meinecke

Solved 1 50

VPN is turned off by default how can I change this

I have installed Firefox VPN, but it is disabled by default so I have to enable it whenever I use it . How can I change the default setting to make it on by default … (閱讀更多)

I have installed Firefox VPN, but it is disabled by default so I have to enable it whenever I use it . How can I change the default setting to make it on by default

Locked 1

Firefox VPN

Hi I'm running Firefox 152.0.1, 64 bit, english version from Italy. From last updates I learned that a built-in VPN is available for users. I looked for it everywhere in … (閱讀更多)

Hi I'm running Firefox 152.0.1, 64 bit, english version from Italy. From last updates I learned that a built-in VPN is available for users. I looked for it everywhere in Firefox toolbars and menus, but I cannot find it. Am I stupid or VPN can be unavailable in my local version of Firefox? Thanks!

Solved 5 30

how can i check how much vpn is left on my firefox browser

Pressing the VPN button on my browser allows me to star or stop vpn o,k. but I would like to know how much I have used in the current month so I can be sure of saving som… (閱讀更多)

Pressing the VPN button on my browser allows me to star or stop vpn o,k. but I would like to know how much I have used in the current month so I can be sure of saving some vpn for special sites e.g banking. I would appreciate tour guidance please

Solved 1 148

Built-in VPN feature suddenly missing in Czechia after being active on June 15, 2026.

I am reporting a technical issue regarding the built-in Firefox VPN feature. It was fully functional in my location (Czechia) until June 15, 2026, but it suddenly disappe… (閱讀更多)

I am reporting a technical issue regarding the built-in Firefox VPN feature. It was fully functional in my location (Czechia) until June 15, 2026, but it suddenly disappeared from my toolbar and customization menu on June 16, 2026.

Despite following the troubleshooting steps provided in the official help article "Unable to find the built-in VPN in Firefox," the feature remains unavailable.

Here is a summary of the diagnostic steps I have already performed:

- Data Collection settings: Confirmed that "Allow Firefox to improve features, performance, and stability between updates" is enabled.

- About:studies: I have checked my active studies as shown in image_464983.png. There is no "VPN - MVP Beta Holdback" study listed that would explain the removal of the feature.

- About:policies: The Enterprise policy service is inactive, and there are no restrictions blocking IPProtectionAvailable.

- Account management: I have signed out of my Mozilla account and signed back in, but the VPN icon did not reappear.

- Installation: I have performed a clean reinstallation of Firefox, which did not resolve the issue.

I have also checked the toolbar customization menu and the overflow menu, but the VPN icon is not available.

Since this feature was working perfectly until yesterday, could you please investigate if my account profile has been excluded from the current rollout or if there is a regional issue affecting users in the Czech Republic?

I have attached my about:studies screenshot (Screenshot_about_studies.png) for your reference.

Solved 2 70

New built-in VPN not redirecting to chosen country

The new Firefox built-in VPN, rolled out to Australia this week, is not redirecting to the chosen country location. Despite selecting either US or UK in the country lis… (閱讀更多)

The new Firefox built-in VPN, rolled out to Australia this week, is not redirecting to the chosen country location.

Despite selecting either US or UK in the country list, websites are still identifying me as located in Australia.

For example, despite VPN being on and US selected, cunard.com still redirects me to my home location of Australia (see https://www.cunard.com/en-au in address bar). Screenshot attached. Other websites similar.

Solved 5 158

The built-in VPN in the browser disappeared.

Hello, I am experiencing an issue where the built-in Firefox VPN feature has completely disappeared from my browser interface. I cannot see the icon on the toolbar, and t… (閱讀更多)

Hello, I am experiencing an issue where the built-in Firefox VPN feature has completely disappeared from my browser interface. I cannot see the icon on the toolbar, and the feature is not active. Could you please clarify if this feature has been geo-restricted or temporarily disabled for certain regions, or if there is another hidden preference I need to modify to restore it? Thank you for your assistance.

Solved 1 60

Built-in VPN button disappears

The Firefox built-in VPN button disappears from my toolbar as well as from my customized toolbar options. I wonder what is happening and I would like to recover it. Locat… (閱讀更多)

The Firefox built-in VPN button disappears from my toolbar as well as from my customized toolbar options.

I wonder what is happening and I would like to recover it.

Location: France

Solved 2 138

my firefox month data is not being used when VPN is active

ive been testing out the VPN to see what all it can do but the data never seems to go down, which....im not complaining about xD but i also dont wanna get stuck with a bi… (閱讀更多)

ive been testing out the VPN to see what all it can do but the data never seems to go down, which....im not complaining about xD but i also dont wanna get stuck with a big bill. has anyone else experienced this?

Solved 4 40

No VPN setup prompt or icon in toolbar.

I was not given a VPN setup on restarting Firefox, and have no VPN icon in my toolbar. I have tried using customise toolbar, but there is no VPN icon to add back. Version… (閱讀更多)

I was not given a VPN setup on restarting Firefox, and have no VPN icon in my toolbar. I have tried using customise toolbar, but there is no VPN icon to add back. Version 150.0, automatically opened to "What's New in Firefox 150" on starting Firefox, just without a new VPN icon. Thanks

Solved 5 1 219

How to add the VPN icon to the toolbar.

Hello, I'm using version 151.0.1 (64-bit) in France. I don't see the VPN configuration prompt in the top-right corner of my Firefox toolbar, nor do I see the VPN icon in … (閱讀更多)

Hello,

I'm using version 151.0.1 (64-bit) in France. I don't see the VPN configuration prompt in the top-right corner of my Firefox toolbar, nor do I see the VPN icon in the toolbar… What should I do, please?

Thank you in advance for your help

Solved 2 90

Customize toolbar does not contain a symbol of VPN to reactivate it

I wanted to reactivate the integrated vpn. The help side says to do it from the Customize Toolbar side. But there is no symbol of the integrated vpn in the list there. (i… (閱讀更多)

I wanted to reactivate the integrated vpn. The help side says to do it from the Customize Toolbar side. But there is no symbol of the integrated vpn in the list there. (integrated vpn is available here, I got it on my other computer).

How can I reactivate it otherwise?

Solved 2 10

VPN Data Contradiction- How do I get more data?

Due to unclear wording in the guide to your VPN, I'm a little at a loss for how it works. So there's a 50 GB cap a month, but we can.... subscribe to get more? But I alre… (閱讀更多)

Due to unclear wording in the guide to your VPN, I'm a little at a loss for how it works.

So there's a 50 GB cap a month, but we can.... subscribe to get more? But I already had to subscribe to access the feature- I was literally given no other means of activation.

Do I have unlimited data now? Do I only have 50 GB? Do I need to pay for more data should I choose to opt for more?

Clarification for both myself and the guide would be greatly appreciated. Thanks!

Solved 4 60