顯示下列標籤的問題:

Double clicking on a tab closes it. Is it a bug?

Is it a bug? Is there a way to turn it off? It's too easy for me to accidentally close a tab this way. I cannot reproduce in Troubleshoot Mode but I can't find any settin… (閱讀更多)

Is it a bug? Is there a way to turn it off? It's too easy for me to accidentally close a tab this way. I cannot reproduce in Troubleshoot Mode but I can't find any setting or installed extension that seems to control it.

(Here's an mp4 in addition to attached gif (extract code: bujo))

Solved 1

What to do when no intigrated VPN with Ver. 152.0.5 Win11 Pro on a private computer is available?

German: Kein intergiertes VPN bei ver. 152.0.5 Win 11 Pro privater Rechner und angemeldetem Konto verfügbar. Wie bekomme ich diese Funktion? English: There is no integrat… (閱讀更多)

German: Kein intergiertes VPN bei ver. 152.0.5 Win 11 Pro privater Rechner und angemeldetem Konto verfügbar. Wie bekomme ich diese Funktion? English: There is no integrated VPN with Ver. 152.0.5 Win11 Pro, private computer and signin mozilla account available. What to do to get the function?

Solved 1

Unable to Have Firefox Permanently Allow the Google Voice browser Use of my Mic + Send Notifications, and "REMEMBER THIS DECISION"

Hi, I've been trying to permanently allow (instead of the default Temporarily Allow) the Google Voice desktop browser permission to use my microphone and send notificatio… (閱讀更多)

Hi, I've been trying to permanently allow (instead of the default Temporarily Allow) the Google Voice desktop browser permission to use my microphone and send notifications.

Whenever I open the Google Voice browser in the address bar, there is no option to have Firefox PERMANENTLY allow mic and notifications and REMEMBER THIS DECISION. When I go to into the Firefox settings under Privacy & Security -> Microphone, there are no websites listed in the box in order to allow access.

Is there a way to Permanently Allow the Google Voice website to use my microphone and send notifications and REMEMBER this decision?

Thank you for your advice! Lisa

Solved 3 168

Windows 11 taskbar not disappearing in fullscreen when there's PIP window.

When I have video playing in Firefox's PIP window (ex: YT) and when I enter full-screen mode in browser, the windows 11 taskbar does not disappear. It works normally when… (閱讀更多)

When I have video playing in Firefox's PIP window (ex: YT) and when I enter full-screen mode in browser, the windows 11 taskbar does not disappear.

It works normally when there is no PIP window.

I have uploaded pictures of: - Not full-screen and with PIP window - Full-screen and with PIP window - Full-screen and without PIP window

OS: Windows 11 23H2 Firefox: Version 152.0.4 (64-bit)

Solved 10 2 67

Hi. Just signed up for Mozilla VPN, but used a different email address than my account email. How do I change the VPN email without a password?

Hi. Just signed up for Mozilla VPN, but used a different email address than my account email. How do I change the VPN email without a password? Thank you for your time an… (閱讀更多)

Hi. Just signed up for Mozilla VPN, but used a different email address than my account email. How do I change the VPN email without a password?

Thank you for your time and very kind attention.

Solved 4 20

No option to view stored credit cards under auto-fill

Hi there! My payment methods are stored on Firefox and do come up once a box for credit card number appears on any site. However, I have only the option to add a new card… (閱讀更多)

Hi there! My payment methods are stored on Firefox and do come up once a box for credit card number appears on any site. However, I have only the option to add a new card but not to view or edit? Why? Please see attached screenshots. Please help - thank you.

Solved 2

When importing bookmarks they end up in Bookmarks Menu, cannot move to Other Bookmarks

I am trying to migrate from a windows 10 computer to a Windows 11 computer. I have installed Firefox on the new computer. I exported my bookmarks from the windows 10 co… (閱讀更多)

I am trying to migrate from a windows 10 computer to a Windows 11 computer. I have installed Firefox on the new computer. I exported my bookmarks from the windows 10 computer to a HTML file. I then imported them to the Windows 11 computer. I thought the import hadn't worked but finally found them Bookmarks Menu folder under Other Bookmarks. When I tried to move them to the Other Bookmarks folder Firefox wouldn't allow it. I finally went to the Other Bookmarks folder in Bookmarks Menu and selected all the files there, and copied them to the clipboard. Since the Other Bookmarks folder was no longer available in the left column, I closed Library and opened a new Library. I then pasted the files I had stored into Other Bookmarks. That seemed to work. However, when I click Other Bookmarks in the upper right hand corner of Firefox all the files there have the wire frame globe for icons and don't work. If I go to the Other Bookmarks folder in Bookmarks, those bookmarks still work. The bookmarks aren't of much use if I can't access them from Firefox. I am writing this on my Windows 10 computer but both computers have the same version of Firefox.

Solved 1

help me

there was an update of firefox and I thought I had to create another profile but no. I now have lost some very important bookmarks

Locked 1

Firefox VPN not connecting to Canada

I'm using Windows 11 152.0.4 Firefox version I'm in Australia I am using Firefox’s new built‑in VPN (not the standalone Mozilla VPN app). When I switch between USA, UK, … (閱讀更多)

I'm using Windows 11 152.0.4 Firefox version I'm in Australia


I am using Firefox’s new built‑in VPN (not the standalone Mozilla VPN app). When I switch between USA, UK, or Germany, the browser successfully routes traffic through those regions even though the VPN icon remains grey. However, when I select Canada, Firefox appears to accept the region change but no websites load at all. The browser becomes effectively offline.

The following error appears in the console:

Code SearchSuggestionController found an unexpected string value: HTTP error 2

  1. dedupeAndReturnResults moz-src:///toolkit/components/search/SearchSuggestionController.sys.mjs:639

fetch moz-src:///toolkit/components/search/SearchSuggestionController.sys.mjs:36 Troubleshooting already attempted:

Disabled DNS-over-HTTPS

Cleared DNS and HTTP caches

Tested in Private Window

Tested in Troubleshoot Mode (Safe Mode)

Restarted Firefox

Switched between multiple regions

Confirmed that USA, UK, and Germany work normally

Only Canada fails consistently

None of these steps resolved the issue.

Expected behaviour: Canada region should function like the other regions and allow normal browsing.

Actual behaviour: Selecting Canada results in:

Blank pages

No network activity

SearchSuggestionController errors

Browser appears offline

Other regions continue to work normally

Conclusion: This appears to be a server-side failure or misconfiguration in the Canada proxy endpoint used by Firefox’s built‑in VPN. The issue is reproducible and persists across troubleshooting modes.

Please investigate the Canada endpoint for the built‑in VPN.

Solved 2 10

Show a widget in navigation bar.

In navigation bar near the top of my home page, the Home Page widget is missing after a hack was corrected by a technician. i want to restore that Home Page widget to its… (閱讀更多)

In navigation bar near the top of my home page, the Home Page widget is missing after a hack was corrected by a technician. i want to restore that Home Page widget to its original place in the left-hand section of the bar. So that even if I am in a different program or app--such as my email Inbox--I can toggle to my Home Page by clicking on the Home Page widget. How can i do that? i'm running Windows 11 and a Firefox browser.

Solved 4

Stuck on "Is verifying your browser" when trying to log into Firefox on new computer

So I got a new PC, and installed Firefox on it. When I try to log into my account on there it goes to the loading page that shows the Mozilla logo and below it says "is v… (閱讀更多)

So I got a new PC, and installed Firefox on it. When I try to log into my account on there it goes to the loading page that shows the Mozilla logo and below it says "is verifying your browser..." with a spinning loading ring. The problem is that it won't do anything else but this. I have tried Refreshing Firefox, going into Troubleshooting mode, and just waiting. But after all of that, it is still stuck on the loading page described above. Nothing is happening but the loading ring forever spinning. I can not sign into my account at all because I can't even get to the page to do so.

How do I fix this?? I really need all of my stuff on this new computer. (I'm writing this question from my old computer since I can't even log into the Support because of the same issue)

Solved 1

I downloaded Firefox today and saw there was a VPN option but it is not working

I downloaded Firefox today and saw there was a VPN option but it is not working. It asks me to sign in and per the instructions the clickable icon at the top should now h… (閱讀更多)

I downloaded Firefox today and saw there was a VPN option but it is not working. It asks me to sign in and per the instructions the clickable icon at the top should now have an option to enable but it just asks me to sign in again. I am from Canada and it says my region is available for this program.

Solved 11 1 135

Localization error in settings

Hello. After another update, there was a problem with the translation of the settings window. After opening the window, despite the specified browser language (Ukrainian)… (閱讀更多)

Hello. After another update, there was a problem with the translation of the settings window. After opening the window, despite the specified browser language (Ukrainian), most of the items are still displayed in English. Attempts to manually edit the settings, reinstalling the browser from a fresh installer on a new system did not help. How to fix it? Windows 11, Firefox 152.0.4

Solved 1

How do I receive my 30 day refund?

Hello I hope you can help me. I signed up for the Mozilla VPN yesterday but have decided to end it. It is within the 30 day refund window. How do I receive my refund plea… (閱讀更多)

Hello I hope you can help me. I signed up for the Mozilla VPN yesterday but have decided to end it. It is within the 30 day refund window. How do I receive my refund please? I did cancel it under the cancellation button but it did not offer my refund. It said I had the service for the remainder of the year but will not renew at the next renewal date.

The reason I am cancelling is because when trying to access youtube, google says I have to sign into a google account where before I did not have to do that. I canceled my google account years ago and am a avid firefox user. thank you for your time.

I also downloaded the app to my phone and may have signed in that way as well. Thanks.

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