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Troubleshoot why I can't play certain games on pogo.com

I can't play certain games on pogo.com. I had a version of just Firefox I used before & it worked great. If anyone could please help, i would appreciate it, thanks! … (閱讀更多)

I can't play certain games on pogo.com. I had a version of just Firefox I used before & it worked great. If anyone could please help, i would appreciate it, thanks!

Kay Martin 於 3 個月前 詢問

cor-el 最近回覆於 3 個月前

update Firefox

Dear Firefox Officer, I have been requested by e-mail to update my Firefox 78.15.Oesr (64 bits) before the end of March. Is this update compatible with my MacBookPro5,4 … (閱讀更多)

Dear Firefox Officer,

I have been requested by e-mail to update my Firefox 78.15.Oesr (64 bits) before the end of March. Is this update compatible with my MacBookPro5,4 with IOS El Capitan 10.11.6? Please note that I cannot install a more recent IOS. Without updating my present Firefox, would I still have access to all my favorite folders and applications? Thanks for your help. Best regards, Marcel Arnould

marcel.arnould 於 3 週前 詢問

James 最近回覆於 3 週前

Duplicate tab closer closed all tabs that weren't loaded into memory, so how may I restore tabs across all tab groups that were closed as now showing 0 ZERO tabs open in most tab groups!?

Duplicate tab closer closed all tabs that weren't loaded into memory, so how may I restore tabs across all tab groups that were closed as now showing 0 ZERO tabs open in … (閱讀更多)

Duplicate tab closer closed all tabs that weren't loaded into memory, so how may I restore tabs across all tab groups that were closed as now showing 0 ZERO tabs open in most tab groups!?

Shahrooz Bhopti 於 1 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 1 週前

How to sync a new firefox profile in receive-only mode?

I use a public computer that resets itself every night. I want to login to my firefox account so I can receive all my settings, extensions, etc., when I login to sync. H… (閱讀更多)

I use a public computer that resets itself every night. I want to login to my firefox account so I can receive all my settings, extensions, etc., when I login to sync.

However, when I login to sync, my default search provider remains as Google (the computer's default) and does not change to DuckDuckGo (the settings I previously had synced).

How do I set up sync so that when I login, it pulls all settings, etc., from the cloud, instead of keeping some that were configured locally?

firefox.pager865 於 4 個月前 詢問

cor-el 最近回覆於 4 個月前

restore mozzilla after operating system change

Hi I had to change my operating system. before doing that I made sure I have sync my browser. Now after installation browser and login to my account the sync is not doin… (閱讀更多)

Hi

I had to change my operating system. before doing that I made sure I have sync my browser. Now after installation browser and login to my account the sync is not doing what I was hoping for. The sync is just uploading the new configuration to the cloud but it is not downloading all the history and add-ons from a version before OS change. I see it is stored but I don't see any option to load those to the current browser. Please, advise what can I do?

amachu00’s Firefox on GWHXTECHA32612S 於 3 個月前 詢問

cor-el 最近回覆於 3 個月前

Cannot sync after deleting Firefox

My Firefox does not restore data automatically. I will recount everything as follows. Initially, my Firefox showed signs of lagging, so I deleted Firefox and reinstalled … (閱讀更多)

My Firefox does not restore data automatically. I will recount everything as follows. Initially, my Firefox showed signs of lagging, so I deleted Firefox and reinstalled it (at this time my account was still logged in and syncing normally). After I successfully reinstalled Firefox, I forgot the password because I hadn’t logged into Firefox for a long time. After I reset the password and logged into Firefox to sync, and I clicked Sync now many times, it still did not sync and retrieve all the data I had earlier. Can someone help me! Many of my important documents have been lost!

tnhuuphuoc2006 於 2 個月前 詢問

cor-el 最近回覆於 2 個月前

i have lost my all saved password

Hello firefox team, recently my firefox account was disconnected then i have refresh firefox and re-signin to my account i saved many password in my firefox password mana… (閱讀更多)

Hello firefox team, recently my firefox account was disconnected then i have refresh firefox and re-signin to my account i saved many password in my firefox password manager after sign in my all password was removed. sync system in not restoring my password please help.

MD Minhajul Islam 於 2 個月前 詢問

cor-el 最近回覆於 2 個月前

Passwords won't sync across devices, import from csv fails

As the subject indicates, I'm unable to get passwords to sync and can't import from csv. Password file was generated by desktop Firefox on a Windows PC, trying to load to… (閱讀更多)

As the subject indicates, I'm unable to get passwords to sync and can't import from csv. Password file was generated by desktop Firefox on a Windows PC, trying to load to Firefox on Mac. I've manually entered usernames/passwords in the login fields for a few sites and selected the Save Password option when prompted, but about:logins# still says 0 logins and nothing populates when I return to the login page for those sites or pops up if I click or start typing in the username/password fields. Also attempted to sync using same Mozilla account logged in on iOS device and Mac, and that fails on the Mac, too (all passwords are still in iOS version and sync on the device is up-to-date). Error log from attempted sync includes, "Skipping check of passwords - disabled via preferences" and repeats 'Skipping check of... disabled...' for tabs, bookmarks, addons, etc., despite all of the options being selected under about:preferences#sync. Tried unchecking all, disconnecting, reconnecting, and making sure all were checked again. Tried to connect using QR code, but keep getting the message, "Pairing unsuccessful. Try again." as soon as I click on "Connect another device" - a QR code is never actually generated/displayed (see image), and clicking on it to 'try again' does not refresh/generate a QR code. A Primary Password (Master Password) has never been set for this account/on any associated devices. If I try to enter a web address, username, and password manually in about:logins#, it throws an error message and says it couldn't save, and asks me to enter a primary password which, again, I've never created/had. All versions of Firefox are up-to-date.

Please help.

As suggested in the post quoted below from [archived thread], I shared the error log from about:sync-log through the linked site.


'the-edmeister

   Moderator

6/13/18, 1:36 PM

If the Master Password is enabled on one device, it needs to be enabled on all devices connected to a Sync account.

Type about:sync-log in the URL bar and hit Enter. Do you have any error reports on the devices where Logins sync isn't working?

The text of the log can be posted here: https://pastebin.mozilla.org/ Make sure you select "a month" for data retention; "a day" is the default.

Then provide the resultant URL (after posting) here so a Sync support person can review those logs - latest per device. Might take a few days to get a knowledgeable response here. '

Anneka 於 4 個月前 詢問

cor-el 最近回覆於 4 個月前

Changing my email address from an email account with no access

I originally setup my account under a business email address that I do not operate or have access to that email. When I log in it wants to send a code to the registered e… (閱讀更多)

I originally setup my account under a business email address that I do not operate or have access to that email. When I log in it wants to send a code to the registered email but I don’t have anyway to get that code. How do I bypass this? I’m trying to sync everything to my iPad from my desktop.

justin80 於 5 個月前 詢問

cor-el 最近回覆於 5 個月前

Sync Data not showing up

So i was using firefox in Linux recently and now because of linux issues, i switch back to windows. I logged in with same id but sync is not working. I had a long history… (閱讀更多)

So i was using firefox in Linux recently and now because of linux issues, i switch back to windows. I logged in with same id but sync is not working. I had a long history of passwords, extensions and bookmarks. Also opened tabs and all but the account sync is not working. I even verified if this is the same account i logged in with in linux as i have 2FA and in the app it says this is the email i used for it. Please help me ASAP

Asim 於 5 個月前 詢問

cor-el 最近回覆於 5 個月前

device label

Hello. I'm using Firefox 119 for MAC OS. However my device is labeled as Windows 10 Firefox. I don't have any Windows software labeled anywhere. I have signed out, resta… (閱讀更多)

Hello. I'm using Firefox 119 for MAC OS. However my device is labeled as Windows 10 Firefox. I don't have any Windows software labeled anywhere. I have signed out, restarted device and still no change. When I log into a website from Firefox, my "authorized device" is recognized as Windows Firefox.

Please advise, Thank you

EA 於 4 個月前 詢問

cor-el 最近回覆於 4 個月前

Need help getting all my data back!

I recently suffered a bug in my PC that led to me having to reinstall the OS. I am now trying to reclaim my session/bookmarks etc from Firefox but I'm not able to sign in… (閱讀更多)

I recently suffered a bug in my PC that led to me having to reinstall the OS. I am now trying to reclaim my session/bookmarks etc from Firefox but I'm not able to sign in on the browser. I'm able to sign in on a web page with my email, but no luck with the actual browser menu. The only option I'm seeing otherwise will be to reset my password, but that will seemingly delete years of important data that I only have on Firefox because I trust it!

Please help! Desperately trying to come up with a solution!

Cam 於 2 個月前 詢問

khan jani 最近回覆於 2 個月前

All older passwords are gone

I used the password manager feature years and go to it probably 5+ times a week. I went to look for a password today and there are only 5 accounts in there. Trying not to… (閱讀更多)

I used the password manager feature years and go to it probably 5+ times a week. I went to look for a password today and there are only 5 accounts in there. Trying not to panic I went to my computer to see if it was just my iOS device that wasn't showing them all for some reason, but only the same five accounts are in there too. When I first setup my ipad, all the accounts in the password vault sync'd but they all showed empty so I never bothered looking them up on there. I'm wondering if somehow the ipad's failed sync caused all the other passwords to be corrupted and removed from my account somehow. The 5 accounts I do have are all new accounts I've made over the past month, and I've used it a ton since the old ones. Any ideas for how I could get them back?

Jeremy 於 2 個月前 詢問

Paul 最近回覆於 2 個月前

blocked email account

I have an email account blocked (jgcaller129@gmail.com) and have tried the sync tab at the top corner of my computer. It sends a message with a number to this blocked em… (閱讀更多)

I have an email account blocked (jgcaller129@gmail.com) and have tried the sync tab at the top corner of my computer. It sends a message with a number to this blocked email to unblock it- how am I supposed to get an email from you on a blocked account. How do I unblock this account. I have tried several times with the same result now the icon to sync isn't there anymore. PLEASE HELP This email is very important to me. You can send a reply to an alternate email account (also linked to Firefox -jgcaller15@gmail.com).

jgcaller15 於 5 個月前 詢問

Dropa 最近回覆於 5 個月前

everything i synced is gone

i have lost everything from my sync after reinstalling windows and reconnecting to my firefox account, i keep pressing sync now and nothing happens, firefox is the only t… (閱讀更多)

i have lost everything from my sync after reinstalling windows and reconnecting to my firefox account, i keep pressing sync now and nothing happens, firefox is the only thing i used for saving my passwords and everything, this is a desperate cry for help

fernbachersorin21 於 2 個月前 詢問

jonzn4SUSE 最近回覆於 2 個月前

Sync Now missing

Hello, I just got a new Macbook Air and I am trying to sync my bookmarks and preference etc., from my current Macbook Pro. I read the help articles and one thing I cann… (閱讀更多)

Hello,

I just got a new Macbook Air and I am trying to sync my bookmarks and preference etc., from my current Macbook Pro. I read the help articles and one thing I cannot find is a "Sync Now" option on the Air. It is not under the menu icon list. I signed out of the Pro and back in. The user and PW are the same on both laptops. Hoping you can help.

Julie

jmmoeykens 於 3 個月前 詢問

cor-el 最近回覆於 3 個月前

Opened Firefox and only have 10 passwords saved out of hundreds, how do I fix this and what happened?

I recently opened Firefox on my laptop and found only 10 of my saved passwords remained. I had a lot saved that I had been using the night prior to this on a different co… (閱讀更多)

I recently opened Firefox on my laptop and found only 10 of my saved passwords remained. I had a lot saved that I had been using the night prior to this on a different computer. I still have all of my bookmarks and addons saved, I’m just missing 95% of my saved logins? I have Firefox on 3 devices and it’s the same for all of them. What happened here and how can I restore them? I only have 2 profiles, mine and the default and I know there’s probably a backup of this saved in the profiles but I’m not sure how to restore it.

jeny.chavez.66 於 3 個月前 詢問

Paul 最近回覆於 2 個月前