顯示問題標籤 顯示所有問題

Everything is gone

Hello, I had to reset my OS on the work laptop, and after finishing, I tried to login but I coulnd't get the right password on Firefox. I selected the "reset password" op… (閱讀更多)

Hello,

I had to reset my OS on the work laptop, and after finishing, I tried to login but I coulnd't get the right password on Firefox. I selected the "reset password" option, and I saw the pop-up noticing me that I might lose some bookmarks. No worries, I said, because I did this before and it was all good. Upon logging in with my new password... I was terrified to find everything missing: my passwords, my bookmarks, my history.. everything. It's all I had ever since I work here (almost 6 years). Is there any way that I could recover my missing data?

Thank you, Leonard

leonard.neamtu 於 11 小時前 詢問

Active device "Last seen 2 months ago"

Hi, I regularly Sync between three devices. The devices are - PC - Phone - Microsoft Surface PC and Phone are working fine. I can send Tabs between those devices with no… (閱讀更多)

Hi, I regularly Sync between three devices. The devices are

- PC

- Phone

- Microsoft Surface

PC and Phone are working fine. I can send Tabs between those devices with no problems(my main use of Sync). Unfortunately the Surface doesn't show up as an active device. Sync shows it as "Last seen 2 months ago" so I am unable to send Tabs to that device.

I can Sync the Surface just fine. When I click "Sync Now" it successfully Syncs with no error but the device still shows as "Last seen 2 months ago". Firefox is fully updated on all devices.

Any help would be appreciated. Thanks!

Baelorn 於 7 小時前 詢問

Firefox deleted my account

Left to go to work, laptop died, turned it on and my profile isn't showing up in profile manager when you first start Firefox, but my folder is there. How can I get my in… (閱讀更多)

Left to go to work, laptop died, turned it on and my profile isn't showing up in profile manager when you first start Firefox, but my folder is there.

How can I get my information back? Because I don't recall using an account for Firefox, this email was for my phone

nerdswaggirl 於 6 小時前 詢問