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Virus alerts

I keep getting alerts that my computer is infected with viruses and to go to a site called antiplus.co.in to fix the problem... is that legitimate? McAfee does not find a… (閱讀更多)

I keep getting alerts that my computer is infected with viruses and to go to a site called antiplus.co.in to fix the problem... is that legitimate? McAfee does not find any viruses when I perform a scan....

rnewton43 於 5 個月前 詢問

Terry 最近回覆於 5 個月前

Highlighting in the native PDF viewer

I would really like a feature where I can highlight content within PDFs like in Edge. It's really helpful because I usually store PDFs temporarily, and it doesn't make en… (閱讀更多)

I would really like a feature where I can highlight content within PDFs like in Edge. It's really helpful because I usually store PDFs temporarily, and it doesn't make enough sense to download each and every PDF I have to work with. The 'draw' tool isn't particularly helpful when you're working on a Mac 24/7 with no other devices except an iPhone. I've attempted using Yawas, but it doesn't work in the native PDF viewer because it isn't a website!

Please help...

Dishi Parekh 於 3 個月前 詢問

cor-el 最近回覆於 3 個月前

  • 封存

Where are saved passwords stored in firefox 117 on Mac OS?

Recently FireFox has stopped saving changes to my saved logins/passwords. I am using a master password. When I exit FF (I have it set to resume with the same windows and … (閱讀更多)

Recently FireFox has stopped saving changes to my saved logins/passwords. I am using a master password. When I exit FF (I have it set to resume with the same windows and tabs open) and then restart, all the saved passwords have reverted to some time in the past where they remain frozen. If I try to login to a website, FF will ask for my master password, then fill in the OLD password. I can update it (replace the auto-filled string with the correct one) -- for example, login to a site using the correct (NEW) password, and then choose "UPDATE" in the pop-up -- and those will persist until I exit. But after exiting and restarting, all the passwords have reverted to the old values. This also applies to adding and removing saved passwords, or editing them manually in the "about:logins" page. For example, I keep deleting the password for a no-longer-in-use account and it disappears until I restart Firefox, then it comes back.

This makes me think that something has changed the ownership or permissions on the file where these encrypted passwords are saved locally and so Firefox silently skips the step to write them out on exit (or update them incrementally as I change them). I do not use a FF/Mozilla account to save them in the cloud, I just keep them on the local machine, which is Mac OS X Big Sur (11.6.8).

I did find somewhere online (on mozilla.org, I *think*) that the file is "logins.json" at the top level of my active profile. But that file has not been modified since 01/15/2023 (over 8 months ago), and removing it does not seem to have had an impact on the problem, so I am guessing that wherever I found that info (that logins.json is where they are stored) was probably some out-of-date post from a past version of Firefox.

I am hoping someone can tell me which file is not being updated so I can inspect its ownership/permissions and then either fix it or delete the file. I am guessing that I can export the list to a csv file, exit Firefox, delete the storage file, then restart Firefox and import the saved csv file in order to fix it -- but I need to know which file it is.

Or, can someone tell me where to look for an error log that might contain an explanation of something going wrong while trying to update my profile on exit? NOTE: the rest of the profile seems to be OK, my windows and tabs are restored correctly on restart, they are NOT frozen in time.

Thank you for any help you can offer me.

hzm780 於 6 個月前 詢問

cor-el 最近回覆於 6 個月前

translator button is not available

upgraded to the latest version today, firefox shows that translator function is now available, try now, I clicked the link to the french page and nothing, there is no tra… (閱讀更多)

upgraded to the latest version today, firefox shows that translator function is now available, try now, I clicked the link to the french page and nothing, there is no translate button in the address bar, nor in the 3 dashes menu.

igs1000 於 5 個月前 詢問

igs1000 最近回覆於 5 個月前

  • 已解決

Amazon Prime Video won't play video on Firefox

Amazon Prime Videos will not play on Fire Fox. The message says to update Firefox, but my browser is up to date as of today, 10-24-23. Their customer service can provi… (閱讀更多)

Amazon Prime Videos will not play on Fire Fox. The message says to update Firefox, but my browser is up to date as of today, 10-24-23. Their customer service can provide no answer. This has been an ongoing problem for several months. I have tried their trouble shooting steps of restarting my system, signing out and re-signing in on Amazon and closing and re-opening Firefox. Allow DRM content is checked on my settings. Thanks.

marketlink4u 於 5 個月前 詢問

marketlink4u 於 5 個月前 解答

  • 已解決

unable to get amazon.com option for search bar

I recently lost my firefox configuration and now see the Amazon.DE search engine rather than Amazon.com. I have no idea why... I followed assorted support guides but ha… (閱讀更多)

I recently lost my firefox configuration and now see the Amazon.DE search engine rather than Amazon.com. I have no idea why...

I followed assorted support guides but haven't been able to add the Amazon.com search engine: https://support.mozilla.org/en-US/kb/add-or-remove-search-engine-firefox#w_add-search-engines

1) I clicked the link "find more search engines": https://addons.mozilla.org/en-US/firefox/search-engines/. This took me to a generic list of extensions and didn't find an official amazon search option for the search bar. Those suggested had few downloads and weren't vetted by mozilla

2) I visited Amazon.com and then clicked the magnifying glass with the green plus sign in the search bar. Then tried to add amazon.com as a search engine but got this error:

Firefox could not download the search plugin from: https://d2lo25i6d3q8zm.cloudfront.net/browser-plugins/AmazonSearchSuggestionsOSD.Firefox.xml

Can someone explain how to get this working again; I just want the normal amazon.com search in the search bar

BJ78 於 1 個月前 詢問

cor-el 於 1 個月前 解答

Wrong Time in Firefox

My Firefox used incorrect time to communicate with websites. My System Time is 19:00, Firefox said 18:00, so i have problems at websites, that use the time for booking or… (閱讀更多)

My Firefox used incorrect time to communicate with websites. My System Time is 19:00, Firefox said 18:00, so i have problems at websites, that use the time for booking or planning.

fkuchenb 於 4 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 4 週前

  • 已解決

Request for font "xxx" blocked at visibility level 2 (requires 3) in nightly

My browser could only display the standard system fonts (such as Microsoft YaHei and Consolas), but not the fonts I installed. I was getting 'Request for font "xxx" block… (閱讀更多)

My browser could only display the standard system fonts (such as Microsoft YaHei and Consolas), but not the fonts I installed. I was getting 'Request for font "xxx" blocked at visibility level 2 (requires 3)' from the console on every website that tried to use my local fonts.

The problem appeared in obstacle removal mode, but didn't appear in the latest stable Firefox release.

Version: nightly 120.0a1(20231006152733) System: Windows 11 22H2 22621.2134

English is not my first language, so please forgive me if it doesn't make sense.

Tibrella 於 5 個月前 詢問

zeroknight 於 5 個月前 解答

Downloads

The download icon is not on my toolbar since the last upgrade. Instead, there is an icon for pocket. I want my downloaded files to go to the downloads folder, not pocke… (閱讀更多)

The download icon is not on my toolbar since the last upgrade. Instead, there is an icon for pocket. I want my downloaded files to go to the downloads folder, not pocket. How can I get the download icon back?

batey.ian.l 於 5 個月前 詢問

zeroknight 最近回覆於 5 個月前

  • 已解決

Windows 11 taskbar behavior not what it used to be for Firefox, Please help?

On Windows 11 I used to be able to click on the Firefox icon on the taskbar to open Firefox which still works however when bringing Firefox back to the foreground after b… (閱讀更多)

On Windows 11 I used to be able to click on the Firefox icon on the taskbar to open Firefox which still works however when bringing Firefox back to the foreground after being minimized or in the background of another app it will only give me the option to select one of the tabs that I have open instead of just opening it back up to the previous tab I was on... Is there a way to fix this? This doesn't happen with Edge or Chrome...

RepoDraghon 於 5 個月前 詢問

zeroknight 於 5 個月前 解答

Access Denied messages

In Firefox, I get multiple messages that say: Access Denied You don't have permission to access "http://www.######.com/" on this server. Reference #18.9daf0660.1698269628… (閱讀更多)

In Firefox, I get multiple messages that say: Access Denied You don't have permission to access "http://www.######.com/" on this server. Reference #18.9daf0660.1698269628.1b88b68b

I have tried many suggestions from web searches but still have the problem. I have: cleared history, cookies and cache reset firefox turned off firewall (microsoft) then turned it back on turned off proxy I do not have a VPN changed the DNS reset my modem reset my router run internet troubleshooter run in private mode run in safe mode turned off extensions restarted computer reset network settings

I added a VPN and it will work with that running but I prefer not to use it.

this also happens in Opera, Bing and Chrome. I am on Wifi and my son is on ethernet connection and we both have the issue.

Very frustrating. Any other suggestions? Could it be Windows Defender?

johndhogan 於 5 個月前 詢問

johndhogan 最近回覆於 5 個月前

No sound ONLY in Firefox

Hello, I'm seeking help because sound is not working on Firefox. All other software are able to produce sound on every speaker and headphones I have. The speaker logo do… (閱讀更多)

Hello,

I'm seeking help because sound is not working on Firefox. All other software are able to produce sound on every speaker and headphones I have. The speaker logo does not appear in tabs were videos or music is playing and firefox doesn't show up in EarTrumpet. It does show in the volume mixer but no bar appears to show it is displaying sound while media is playing.

I'm running : Firefox version 119.0 64 bits Windows 10 64 bits version 22h2, OS build 19045.3570

I've tried :

  1. Restarting Firefox
  2. Muting/Unmuting Firefox in the volume mixer, in firefox tabs too
  3. Downgrading to version 118.02 32 bits
  4. Uninstalling all my audio drivers followed by a restart (they got re installed but no change for Firefox)
  5. Restarting Firefox with all addons disabled

I'm running out of solutions.

Kind regards

Admax 於 5 個月前 詢問

Marty McFly 最近回覆於 4 個月前

  • 已解決

Chatgpt issue on Firefox browser, comparing Edge

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface… (閱讀更多)

I am experiencing issues with my ChatGPT subscription while using it on the Firefox browser. Despite having an active subscription with access to ChatGPT-4, the interface only shows an 'Upgrade' option instead of the 'Refer a Friend' feature, which suggests that my subscription isn't being recognized properly. Additionally, whenever I try to send a message in the chat, I receive an error stating, 'Our systems have detected unusual activity from your system. Please try again later.' I haven't encountered these issues on other browsers. Could you please provide assistance or guidance on how to resolve these problems with Firefox?"

I have tried to clear the cache, and relogin, does not work...

I am wondering if this is an issue of Firefox or ChatGPT, any resolution on this?

Zhenggli 於 4 個月前 詢問

Zhenggli 於 4 個月前 解答

Microsoft points not adding while using firefox 120.0

while I using bing I will receive a Microsoft Points. But after updating Firefox to 120.0, I didn't get any. Somebody know how? I'm sharing you all of my extensions, and … (閱讀更多)

while I using bing I will receive a Microsoft Points. But after updating Firefox to 120.0, I didn't get any. Somebody know how? I'm sharing you all of my extensions, and others. If someone know how I can again get points please help me.

DeanDark 於 4 個月前 詢問

DeanDark 最近回覆於 4 個月前

  • 已解決

Is there a way to zoom in and out Just the elements of a page?

I am trying to zoom in and out on a webpage JUST the elements. I DO NOT want the text to zoom in or out when I do this. I was able to do this within the last couple of … (閱讀更多)

I am trying to zoom in and out on a webpage JUST the elements. I DO NOT want the text to zoom in or out when I do this. I was able to do this within the last couple of days here, but cannot remember How I did so..

Katerpie 於 3 個月前 詢問

Katerpie 於 1 個月前 解答