Firefox 技術支援討論區

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU and Prime Video. All other streaming platforms work great. I am using Windows 7 64 bit

Any help would be appreciated

Thanks,

Bill

Screen goes black when some videos play - audio continues, but screen is black. I am sire this is a Firefox problem - I have successfully watched videos using BING browser - same videos go black on Firefox. I have refreshed Firefox, cleared cache, restarted Firefox - cleaned cookies. Turned accelerator off then back on - because nothing changed. Does not do this with all videos, just some - some You Tube videos play, others do not. I have Windows 10 and McAfee Live Safe - all programs are current and up to dated.

Norton sign in screen loops with Firefox, works fine with Chrome and Edge. Norton support level 2 has tried for may hours to fix but they have suggested contacting Firefox support as it is a cookie and site certificate issue with Firefox.

After the recent update, the display of my gmail is now so wide in the display window, I have to scroll to the side & back & forth etc. to view the contents of the email on that page. It is too wide to display properly. This is an issue I had with Google, which was why I was using Firefox. Now you are as annoying as they are. I can't just make the whole thing smaller & hope it fits, as I have vision problems & cannot read smaller print if I do that. Can't I just go back to the previous version? I don't know how to do a screen shot of my email inbox page to show you.

New version produces "Access Denied" when logging into Chewy.com Please fix this. I tried to add an image, but, like last time, doing so froze the page and I couldn't get back here. Had to start over. Can I revert to the earlier version of Firefox that worked? If so, how?

I have firefox version 113.0.1 on two computers both running windows 10 Pro. the last update failed on both computers and firefox would not run so I reinstalled version 113.0.1 Any suggestions?

Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz 2.40 GHz 8.00 GB RAM

Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz 3.30 GHz 16.0 GB RAM

Last week, mid-day one day, videos on YouTube suddenly all had a warm cast --yellowish for color, cream/beige for B&W. I have researched the issue as I can. It is not my Windows night light; my drivers and PC are apparently all updated; everything is working fine. I checked to see if the same happened with Vimeo videos and it did. I'm running W10.

   Interestingly, the pop-up thumbnails one gets when hovering over the timeline as not affected; they look fine.
   One post by someone else was answered that it was a GPU driver issue; another said it's only with HD videos.
   I'm a B&W photographer and would really like to get back to normal again. 
   Any ideas?

I just updated to the latest version of FIREFOX 114.0 on Ubuntu 22.04. However, whenever a website looks for the version it is reported as 86. I am not using the SNAP version and it does not show up in SNAP LIST. Several websites have rejected access because of an outdated browser. Is this a bug or a setting that needs fixing? Thanks in advance.

I have a 2020 Mac Mini with Ventura 13.2.1 on it. I have four virtual desktops which are part of the OS. I place various apps on the others like stocks and weather etc. to diminish clutter on screen. Firefox shows up on all 4 of them. I want it on only one desktop. Safari works on only one and doesn't show in the other 3 desktops. I have searched the net but haven't found anything that speaks to this in particular. Thanks for any help with this and I hope it's just a simple setting. Regards, Jim Stephens

I had 20 tabs open on one screen. I moved one tab off the the 2nd screen so I could see info between two pages at the same time. When I was done, I closed the browser with the 19 tabs so I was left with one tab browser on the 2nd screen. Unfortunately now I lost all 19 tabs because when I click restore Recently Closed Windows (tabs) the only thing that listed is the tab I already have open.

This has been an issue for a LONG time. I have to remember to close the temporary browser tab 1st then close the main browser with all the other tabs open LAST. I HATE that I lose everything if I don't close the split browser in that order.

I have been using gmail through firefox for years without problems. I have not recently changed in settings in firefox or gmail. Starting about two weeks ago, when I try to access gmail through firefox I only get a blank, white screen. No error messages. The only help articles I find are 8 years old and their trouble-shooting suggestions are not working. How can I regain access to gmail through firefox?

I am trying ti make an account for chat GPT and get this response;

This challenge page was accidentally cached by an intermediary and is no longer available.

Please help!

I just got an add-on called LMMS Music Studio. But every time I click on their icon I am taken to something else called "https://www.offidocs.com/edit-lmms.php?username=810908&fileurl=newfileoriginal" Any ideas?

Although I have used Firefox for many years, recently I have been getting messages encouraging me to sign in to Mcafee virus protection although I have a perfectly adequate virus protection installed and this is recognised by Firefox. How do I stop these small messages that appear at the bottom right of the screen?

I currently have two (2) issues:

1) When I go to settings it says “Your browser is being managed by your organisation”. Except this isn’t my work PC, so I should be seeing this type of prompt. When I’ve googled this, it appears to be AVAST anti-virus, and people suggest deleting the policy register. I’ve checked my registry and can’t find such a policy.

2) I’m getting issues logging into iCloud saying that Firefox doesn’t support physical security keys?

Thanks

system was working yesterday,..i can pull up my e-mail on yahoo...can read it but now won't let me delete it..went and used microsoft edge per yahoo staff signed into my yahoo account and mail worked fine...it's something on firefox browser...anyone else having problems ???