Firefox 技術支援討論區

When trying to login to Netflix I keep getting it can't load the page because "Something Went Wrong. Sorry We having trouble with your request. You'll find lots to explore on Home page. |NSEZ-403 " It's only when I try and sign in. I've cleared the cache & cookies, and restarted Firefox multiple times, but still get this message. I also tried Chrome and had same problem, but don't get it with Safari.

I get the message "Widevine Content Decryption Module provided by Google Inc. will be installed shortly."

I do not have a custom hosts file or any Antivirus enabled

I just get this "an error has occurred" popup, which is confusing cause this all worked fine yesterday. My roommate says her video is working fine so it cant be the internet. I just want to watch youtube.

I'm on Arch Linux and recently updated Firefox to version 73.0 through pacman. I got no errors and Firefox works fine. Except that Widevine crashes whenever I visit Netflix or Amazon. I tried removing the plugin and reinstalling it, reinstalling Firefox and starting Firefox in safe mode. If anyone knows a solution to my problem your help would be much appreciated!

I've tried most of the Netflix (website's) suggestions to troubleshoot why videos won't play with Firefox; none could fixed the issue. The only suggestion I did not try is to disable Private browsing mode simply because I don't know how to do it and Firefox Support does not specifically address this task. I've also tried the suggestions provided by various forum responders to this issue ... again, no fix! Can someone please provide specific instructions on how to disable Private browsing?

I'm tired of switching from FF to IE every time I want to watch a movie.

I use an online litho and digital printer here in the UK and in My Account I have a list of past jobs and the ability to download VAT invoices. In Safari the download invoice link works but in FF it doesn't. The only Add ons I have switched on are AdBlock Plus and 1Password. In the attached screenshot you can see the blue icons on the right. URL is https://www.route1print.co.uk/ [EDIT] : FF is version 67.0 by the way.

Can't play videos on Netflix. Keep getting the same error. Playback error Code: F7701-1003.

Firefox 67 32 bits linux OS. Widevine 4.10.1196.0 OpenH264 video codec 1.7.1

I haven't changed anything in Firefox as I'm not too computer savvy but now Netflix no longer works nor does yahoo. For yahoo it says something about a date in the future. No idea what has happened. Have a Mac and haven't made any software updates, my computer is 5-6 years old and isn't even capable of being updated, or so it tells me every time I try and do updates.

I had no problem playing Netflix videos before FF 66. I'm now on FF 66.0.1. I disabled all add-ons, restarted FF to no avail. This issue MIGHT be DRM related since preview vids play correctly in Netflix. They aren't DRM controlled. The full videos, which are DRM controlled, do not play. 'Play DRM-Controlled Content' is checked in my FF settings. I can play full videos as expected in Chrome. I prefer not to for obvious reasons. The NF error code is F7701-1003. The msg is 'There appears to be a problem with Firefox which is preventing Netflix from starting playback'. I've gone through the steps that NF suggest for this issue. Doing that doesn't resolve the issue.

So thanks to your update today I can no longer watch videos via prime or netflix due to a Widevine.Cdm error.

That's fantastic, especially as Microsoft are moving to Chromium, you're really selling your service.

See I'm being totally nice. And not calling you names.

So, I have a problem with Netflix. When I'm working on my laptop, Firefox keeps opening Netflix in a new Window. It then also automatically directs me to that window, which is very inconvenient when you're in the middle of work. Sometimes it opens up to 6 netflix tabs...

In the add-ons I don't see any "unwanted" of "unknown" ones and I've also done a ADWCleaner scan + clean-up... It doesn't seem to help..

Does anybody else have this problem, or knows how to fix it? I really want it to stop..

Kr, Jody

Firefox issued another update today, to 62.0, but this additional new update still did not fix Netflix bug: Error Code: F7121-1331-P7 Is anyone in this forum able to escalate the bug report to address this problem with Netflix?

attached screenshot, below is the url that sends me to google...

https://accounts.google.com/signin/oauth/identifier?hd=*&client_id=733586745572-han3us7ubu091en0tj95c7ra5msihbap.apps.googleusercontent.com&as=Iq1EEr1cV4MLzaFTxr1_Ig&destination=https%3A%2F%2Fmeechum.netflix.com&approval_state=!ChQ1OGh2ZDZuYklVRS1zdnNZbXhHQRIfbzloOF9ObThtWGtRa013TWpqbVNUV1VpWVN1SmV4WQ%E2%88%99APNbktkAAAAAXBf-ObZsxhAhBor0w98LjHMOlkJHjrdb&oauthgdpr=1&xsrfsig=AHgIfE9bWNFf-oYuiUSs1lzvPDWv_W2FQA&flowName=GeneralOAuthFlow

The issue seems to be with DRM. Although DRM videos play on other sites like on Amazon Prime Video. I've done everything I could find on the internet as to fix this issue like I've checked and unchcecked play DRM content in the settings and cleared cookies and cache and everything but nothing seems to be fixing the issue. Also, everytime I load Netflix I get a little yellow dialogue box saying installing components please try again. This happens everytime I load Netflix. Now when I click on any video it asks me to install SilverLight, I've installed it already but still it asks me to install it to play the video.

Using Ubuntu 16.04 AMD64 bit with MATE 1.12.1 desktop Firefox Quantum 61.0.1 (64 bit) Google Widevine is installed and set to 'Always Activate' OpenH.264 is installed and set to 'Always Activate'

When I log into Netflix, I am presented with the standard interface with all the movie options, include a large background of the current movie they are promoting. If I wait a few seconds, the trailer begins playback and plays with audio until it's over, but, if I click the play button, the screen clears and I get a message that says "Whoops, something went wrong... Playback Error, there appears to be a problem with Firefox that is preventing Netflix from starting playback. Please be sure you are using the most recent version of Firefox.