Firefox 技術支援討論區

Using Firefox, my page will involuntarily changes size or will highlight text not requested.

If I need to change a setting...please send instructions to: [email-removed]

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

I recently removed Firefox from my PC with the intention to reinstall it right away via the windows store, for the purpose of getting Firefox updates automatically.

However, I have been trying in the past few days to install the app and am running into the same error as the installation begins.

I deleted any reminiscence of Mozilla folders from my C drive and ran deep cleaning of cache files on my PC and nothing helps. Please help me resolve this issue, I would like to keep using Firefox...

Thanks:)

I used to have Firefox update itself using automatic updates, and occasionally I would manually trigger an update by checking the HELP>ABOUT menu. For some time now, I am getting an error message inside the ABOUT pop-up window. The current message is "Unable to check for updates due to internal error".

I've un-installed and re-installed several times. It doesn't happen on other computers I own where updates work just fine.

I tried searching, but couldn't find anything relevant

Any ideas how to fix this?

Thanks !

Since the update a few days ago, Firefox is crashing and some sites such as Trust Pilot, do not work at all on Firefox. I know it is Firefox because it works fine with Chrome. Even Google Search does not work right.

What is the problem?

I am trying to block out the new little "stick marks" that post while I try to log on to a site that that I need to "google" and log on to. I tried to sign out of all the "outside sites" that want to log on, but there are sites that I need to log on to and have done this in the past. I usually go to these sites because they are important to my transacting business, accessing my bank, places I pay my bills, etc. If I want to get to these and order or pay a bill, I have to unblock each one of them??? How do I do that? If a credit company wants to contact me, they cannot do this even if we have contacted each other previously? Really?

How do I undo this already-marked system and get out of it? As you can guess, I am old and not up with the times. Please simplify your answers so a not-technical person can understand it.

I'm stetting up a testing environment. It's a closed environment with no access to the Internet when it's in use.

The environment is launched from AWS and consists of an Ubuntu 18 desktop and a Ubuntu Server running Apache. The desktop is able to successfully load the website, but with a cert error that the certificate isn't trusted.

When the Ubuntu Desktop launches, it has a fresh install of Firefox, and therefore all the directories in the users home folder are not yet setup for Firefox, including the database where the root CAs are stored.

I'm am able to add the Root CA certificate into the Firefox cert database AFTER the machine fully boots and I run Firefox for the first time. I'm using the 'certutil' package to do this. After I load Firefox, then add the root CA certificate using certutil, I'm able to load the website without error.

I need to add this certificate to the database with the startup shell script for the machine.

Any help is greatly appreciated. Here's the commands I'm using:

1. copy the CA cert into firefox

export ffcerts=`ls /home/testuser/.mozilla/firefox/ | grep default-release` sudo certutil -A -n "testcert" -t "TC,," -i /home/testuser/certificates/testcertCA.pem -d sql:/home/testuser/.mozilla/firefox/$ffcerts

These commands work perfectly after Firefox is run for the first time. I've even tried adding 'Firefox' (with several different switches) into my startup script without success.

There exists a problem, or at least I think it is, that I have with the New Tab page. If I have a website I visit on a daily basis like Discord and Twitch, and want to get rid of it from my New Tab page by clicking on the "Delete from History" button, I expect it to disappear within a single click although it doesn't happen in that way. Instead, I need to repeat the process by many tens of times just for it to be gone, and it frustrates me. Looking for alternatives that I don't fundamentally understand, mainly found in the settings, also don't do any good.

So what's the issue? My best solution is just to keep on what I was doing until it's gone.

Hello, I've noticed a change since the last update and don't understand why?

When opening the bookmarks tab I would get the drop down of a long list of links I have saved. I sometimes bunch them into groups so when looking down the long list, I can see the link I want better when more than one are from the same website.

But my issue is that when I went through the list and found that group of links, I could click onto one to open the page. In the past before the update I could click on the bookmarks drop down again, and still see the same area of links I had just clicked on.

Now when the bookmarks drop down closes it defaults to the top of the list and I need to scan down to find the links I was looking at again. Why? Yes when I closed the browser off and reopened it the bookmarks list would start at the top again. But if left opened I could click on the bookmarks tab and it would open to the same link area I clicked onto last.

Is there a way in settings I can reverse this annoying, unnecessary change.

A word to the Firefox workers that like changing things for no reason. I use Firefox because I like the things your browser has that the others don't. Keep taking the little things away that people like, which you seem to keep doing, then my favourite browser will just become "The same old s#*@" like all the others.

All of a sudden, Firefox v. 110.0.1 won't open on my MacBook Air running OS 10.15.7. When I open it, it immediately closes with the message "Firefox quit unexpectedly." In the report to Apple, I get the "problem details" info below. I would like to fix this, since all of my bookmarks and saved passwords are in that version of Firefox. Thank you.

Process: firefox [636] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version:  ??? Code Type: X86-64 (Native) Parent Process:  ??? [1] Responsible: firefox [636] User ID: 501

Date/Time: 2023-03-16 20:51:19.974 -0400 OS Version: Mac OS X 10.15.7 (19H2) Report Version: 12 Anonymous UUID: 3D6962AD-7997-7997-0927-776A3FDF70B4

Time Awake Since Boot: 510 seconds

System Integrity Protection: enabled

Crashed Thread: 0

Exception Type: EXC_CRASH (Code Signature Invalid) Exception Codes: 0x0000000000000000, 0x0000000000000000 Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace CODESIGNING, Code 0x1

This has happened to me several times and I've uninstalled and reinstalled Firefox, but then it happens again weeks, months later. It says to contact Mozilla for a correct certificate but how do I do that. There's no instructions on how to do this. Any help you can provide will be greatly appreciated. Thanks so much.

CajunGrl

Hello, how can I rearrange the icons in the overhang menu to the left? Since yesterday the icons are centered in the middle of the overhang menu. If you make the Firefox window smaller now, the icons on the right are no longer displayed. I am using version 110 on a Windows 7 system. Thanks a lot for the help.

Almost daily I get an intrusive update notice which is invasive and unacceptable.

If your browser is so flawed that updates are done daily (during most weeks) then you should just plain GIVE UP!

At least have the courtesy and brains to schedule this ever 2 to 4 weeks at most. Stop invading my privacy and get your act together!!!!

I have been running firefox on my macbook air for years. I just recently upgraded my O.S. to Catalina. I did this primarily because my old firefox would no longer update. I did the upgrade to Catalina then downloaded "new" firefox. I have both "versions" of firefox available. the old one with all my bookmarks etc. and the new one with nothing. I hit move bookmarks on the new version but the only options were from chrome or safari. How can I move over the bookmarks to the new one. Thanks