Firefox 技術支援討論區

Firefox v90 on a Mac. Continual nag screen popping up telling of an update. None of the solutions presented by top contributors or moderators work. Nothing obvious or suggested in about:config. Nothing about putting policies in .json files in the correct directory.

It is as if Mozilla refuses to let you turn off that nag screen.

I am in the process of moving all of our passwords into 1Password. However, I discovered that my wife has her Firefox set to auto login, but can't remember her user name and password. So, although she can use it, she can't change update the password. The fact that on setup, auto login is the default makes this doubly frustrating. So, is there any way to get to the password?

Hello,

I just upgraded to Firefox 98.0.1. And there doesn't seem to be an option to add Pocket suggestions to the homepage, as there used to be.

You can add Pocket articles that you've saved, but not suggestions from Pocket.

It used to be under settings - home - recommended by Pocket.

Has this been removed from the options?

Thanks, Taylor

For the past two weeks, I've noticed that embedded maps make my browser immediately crash. I initially thought it was a Firefox problem, but I have been having a similar issue with Safari. This does NOT happen on my iPhone using the same two browsers. This also does not seem to effect Google Maps or embedded Google Maps, but embedded maps from other services. Anyway, I'm posting here because Firefox conveniently provides crash data, I'm not sure what else the cause could be and I'm hoping someone can help.

Two websites this has been consistently happening with are The Empire State Trail bike path (https://empiretrail.ny.gov/) and a NYC vaccine finder website (https://vaccinefinder.nyc.gov/). Firefox immediately crashes, though with the EST website it seems to be tied to the pathway of the trail being drawn (crashing after I've zoomed in a few times and the path has to regenerate). Safari doesn't totally crash, but forces a site reload and after it fails a second time says it can't display the site.

Any ideas what the issue could be? I'm on the latest version of Catalina (10.15.7), Firefox and Safari and seem to have all security updates for all.

Here's a link to the latest crash data: https://crash-stats.mozilla.org/report/index/1389c870-51cf-4790-b0a0-fd01f0211202

I have always had my browser set to ask me where to save anything I'm downloading, as you can see by the attached screenshot. However, every single file I have downloaded for the past 2-3 days has first gone into my Downloads folder instead, forcing me to re-download the file in order to get it into the correct folder. If this was for personal usage, I wouldn't care, but having to continually download business files is getting old very very quickly. Firefox has been my default browser for the better part of two decades. I really don't want to switch to Chrome or Safari just because Firefox won't let a power user customize their usage experience.

Since January 14 2022, my Firefox (and other browsers like Safari & Chrome) can't load certain websites, notably meetup.com and guardian.co.uk.

I've checked with both ISP and Apple support (Macbook Air M1 2020 on Mac OS 12.1). After running tests, both maintain there are no issues with internet connectivity.

I'm aware that Mozilla (as far as Firefox goes) is working on a solution and has offered a workaround. I have tried it and it doesn't work.

Does anyone have any suggestions?

Obviously people have asked this before, but those threads all seem to be closed now. The idea that a browser would not want to have a consistent UI with every other part of the operating system is absolutely nuts, so why is it not easier (or even automatic?!) to place the 'close tab' button on the left when running on a Mac operating system?

I have tried the solutions recommended here – https://support.mozilla.org/en-US/questions/1253751 – but without any success. Maybe someone could help me understand what I am doing wrong? Better yet, maybe Mozilla could remove the need for such workarounds and implement what ought to be a standard feature?

Previously to a mac OS upgrade to 11.6.1, the browser worked fine. Now, nothing loads even though all the other browsers work fine. Pages just display "Secure Connection Failed." I have gone through and executed the adjustments on the "Websites don't load - troubleshoot and fix error messages" page but it still does not work.

Hope someone can help.

When I use full screen for some websites, it darkens after about 2 - 5 seconds and my cursor also becomes harder to move. This only started to happen recently.

It is not my computer settings, I've tested this in Safari and it works normally. This makes videos unwatchable. It is like a dark screen suddenly appears over the video and only comes off if i move the cursor. It happens with netflix and prime but not youtube, udemy.

When I go to https://squareup.com/login the entry fields do not appear in Firefox. It's impossible for me to access my Square account through Firefox currently, which I use for client invoicing. I have no trouble logging in through Chrome. Screenshot attached.

I have Privacy Badger and AdBlock installed for both browsers. I tried disabling them for Firefox just to see if that was the issue, but it made no difference. I am using an iMac running macOS Catalina version 10.15.7. My Firefox Browser is version 97.0.1, and currently shows that it's up to date. My Chrome browser is version 98.0.4758.109, also up to date.

macOS 11.6.1 Firefox 95.0

I had the same problem early this year - when I quit Firefox, it takes maybe 15 seconds or more to actually quit or it doesn't quit at all. So, I have to keep doing a force quit.

There was no solution earlier this year except, I discovered, to completely uninstall Firefox and reinstall - which cleared the problem completely.

Except, over the last 6 weeks or so, the problem has returned.

Before I completely unistall and reinstalll, are there any suggestions to fix the problem, preferably permanently?

Thanks,

How can I get a list of all the sites that are set to "always open" in a specific container? For example, I want to see a list of all the sites set to always open in the Work container. I would also like to edit the list without needing to manually visit each site.

Bing somehow auto default set as my search engine and i need google as my default. when i drop down menu to change it gives no options, it only says "a browser" with Firefox logo next to it. i need help to fix this issue please! tyia:)

Hi, for the past week whenever I open Firefox (FF) it works normally for about two minutes, then slows, then causes my entire mac to slow and freeze. If I don't force quit FF quickly, my mac crashes. Once I force quit FF everything is fine. I've been using Chrome for the past week or so hoping FF would fix itself with an update but no go.

Anyone else having this issues?

I have two PDFs that I designed and uploaded to our website, but the headline in both displays with clipped characters in Firefox. Different fonts were used in both and the issue is the same. I even tried adding more tracking then re-uploading, the issue persists.

I checked in other browsers and the text displays as intended. The attached screenshots show the issue in Firefox, compared to how it should look (viewed in Chrome).

It's only this one line of text that is affected and I don't know why.

Hi there,

I cleared my cache after it told me it had stored a gazillion GB in data - but the big number was still there after clearing the cache. Needless to say my harddrive isn't even as big as the GB number shown, so there must be a gremlin in there somewhere? Thought you'd want to know. I'm using the latest Firefox on Mac OS 10.15.7

Hi,

I cannot find a way to turn off/disable the "AutoFill" setting... it keeps on revealing my email addresses before I've typed them out.

I'm not a fan of these security breeches. Firefox is giving the wrong info online about disabling this feature because each time I try to disable in preferences/privacy... there is no "dropdown menu" whatsoever.

Any help on this matter will be most appreciated.

This is what I’ve already reported (via Twitter to @FirefoxSupport, see https://twitter.com/quiet_listening/status/1481598382942703616). Read several support threads, tried the http3 fix (as indicated via e.g. https://support.mozilla.org/en-US/questions/1364124), but without any success.

On Startup: - "Open previous windows and tabs." Yes, I have this checked, but it ain't actually doing it. What's the solution?

True or False? If this box is checked I can quit Firefox altogether which tabs still open, and those same tabs will automatically load again upon reopening Firefox.

(Upon writing back, please refrain from thanking me for anything.)