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what is a key looking icon on toolbar at logon?

Following the update to 39.0 I am getting an icon in my notifications box that looks like a key with 2 shadow keys and an x on it. After log-on is complete this icon disa… (閱讀更多)

Following the update to 39.0 I am getting an icon in my notifications box that looks like a key with 2 shadow keys and an x on it. After log-on is complete this icon disappears but after a shot time the whole computer locks up and I have to reboot. Can anybody help or is the puter dead?

Asked by dexrek 4 年前

Last reply by dexrek 4 年前

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when going to bank website, my login is automatically put in the fields but the login button can't be picked. i have to reenter the login manually to login??

this only started happening after the last firefox upgrade and it is only a few websites, others all login fine. I tried all different settings, deleted the username/pas… (閱讀更多)

this only started happening after the last firefox upgrade and it is only a few websites, others all login fine. I tried all different settings, deleted the username/password from firefox settings but it doesn't help. i literally have the backspace one character of username or password that is saved by firefox and reenter so the login gets highlighted. this is soooo frustrating. Or I can just enter a space in either field and then backspace and login is then high lighted. I'd send screenshots but I really don't want to sent my login information. lol.. I use pnc

Asked by neato3106 2 年前

Last reply by FredMcD 2 年前

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Why won't FireFox save my log in for my home page?

Until the the most recent upgrade(s), Firefox would automatically save my log in information for my home page. It no longer does. When I start Firefox now, I have to cl… (閱讀更多)

Until the the most recent upgrade(s), Firefox would automatically save my log in information for my home page. It no longer does. When I start Firefox now, I have to click Sign In, choose my saved password (from Roboform), and I am logged in.

Sometimes I can close Firefox, reopen it and I am still logged in. Most of the time when I close Firefox and reopen it, I have to sign in again. I have the same settings in the current version as I had previously but still have issues.

I have tried all the standard 'stuff' (making sure passwords are saved, etc.) but nothing changes. I have uninstalled Firefox and started 'from scratch,' but it hasn't helped. I'm baffled.

B.T.W. if I use Internet Explorer, my Sign In settings are saved. I want to use Firefox but signing in every time is a pain.

Thanks.

Asked by dvdrttr 4 年前

Answered by FredMcD 4 年前

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Get automatic logout from pg and e website when navagating their website

When I first click on a menu in pg and e website it then took me there. If I continue to select other menu/options then it automatic log me off from pg and e website. It … (閱讀更多)

When I first click on a menu in pg and e website it then took me there. If I continue to select other menu/options then it automatic log me off from pg and e website. It worked before until it upgrade to version 39. I tried to down grade it back but it does not work.

Asked by lnguyen1587 4 年前

Last reply by lnguyen1587 4 年前

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I am repeatedly asked to log in in Facebook, Yahoo mail. I just set up FFox this morning and it has so annoyed me by asking me to log in again and again. 20-30x

Mozilla support does not receive these questions and calls for help?...this goes to community? How customer facing is this? Not very. I just set up Firefox this morning. … (閱讀更多)

Mozilla support does not receive these questions and calls for help?...this goes to community? How customer facing is this? Not very.

I just set up Firefox this morning. I used it years ago but became disenchanted with it dropping my sessions and telling me that Firefox cannot find this site.

Today, in the short time I have been using Firefox again I am repeatedly asked to log in on Facebook & Yahoo mail. Those are the only two sites I have been on today. I could not sign in fast enough on Yahoo Mail to keep up with the sign in messages so I got out of it.

I just set up Firefox this morning and Just being on Firefox such a short time it has so annoyed me by asking me to log in again, again and again. 20-30x and I have not been online much today. This is absolutely ridiculous.

Having people choose to be kept logged in and to save their passwords to try to get around this failure of Firefox is incredible. It is unsafe to their sessions on those sites and it also makes them more exposed to break ins by crooks.

I am not sure what to do to avoid this short of not using Firefox. Does anyone have a solution for this?

Thanks, jaaess

Asked by jaaess 4 年前

Last reply by user1298613 4 年前

Keep getting logged out

Firefox for Mac logs me out every time I sleep my computer. I have went to history in settings and unchecked cache and cookies but it still logs me out. It is working fin… (閱讀更多)

Firefox for Mac logs me out every time I sleep my computer. I have went to history in settings and unchecked cache and cookies but it still logs me out. It is working fine on my pc but just wont work on Mac.

Asked by mthendersonjr 4 個月前

Last reply by McCoy 4 個月前

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I cannot sign in to Mozilla support; I have a sync account/FF yet never had old version of sync, have FF 41 so those are not reasons why (having older versions)

Cannot sign in to Mozilla Support although I could sign in to sync previously TODAY. From sync I could not sign in to any other Mozilla site, including this one. When I t… (閱讀更多)

Cannot sign in to Mozilla Support although I could sign in to sync previously TODAY. From sync I could not sign in to any other Mozilla site, including this one. When I tried to hit link " I have this problem too" page greyed out and small box in center said "you have an error" or similar wording. Somehow this site allowed me to enter by creating a new username and new Mozilla Support account. It is unknown if this context window report will survive or if anyone will be able to contact my email. Using same email account and password to sign up, yet new username. A message keeps appearing at the lower part of screen informing me that my user email or password is not correct; although when I hit on the button to enter these fields it allows me into my FF sync account. But no other accounts are accessed by my sync account contrary to info on various Mozilla pages that ( I could not send message questions on them or sign in) I landed in while searching for answers. I hope you can follow what I am saying and help me. (1) cannot sign in to any Mozilla sites except sync. Even that is only accessed by hitting a "preferences" button at the end of the reoccurring error message that pops up several times a day on bottom of page. (2) how do I stop the reoccuring error pop up at page bottom informing me that sync has encountered error in my email or password and cannot sign in (by itself) to sync when I do nothing to cause the pop up, it just keeps showing up randomly.

   please help me, these things are major bugs in FF and Mozilla sign in on all help forums. If this gets thru it will be the exception.

Asked by douglasw0ff0rd001 4 年前

Last reply by douglasw0ff0rd001 4 年前

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Why can't I "log in" on the mint.ca site?

When I go to the Canadian mint website (mint.ca), I get there and see the general information and offerings;however, when I press the "log in" button, nothing happens...t… (閱讀更多)

When I go to the Canadian mint website (mint.ca), I get there and see the general information and offerings;however, when I press the "log in" button, nothing happens...the circle keeps turning (forever). This problem started ~3-4 months ago. Previously, Firefox worked flawlessly for years. I kept my Firefox up-to-date and have minimal add-ons. As a trial, I tried using Safari and it worked.

Asked by jukioy 4 年前

Last reply by guigs 4 年前

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Disable sign-in notifications

Hi - How can I disable email notifications that alert me that I have signed in from a specific device? Email is generated from accounts@firefox.com. Thanks, Joseph … (閱讀更多)

Hi -

How can I disable email notifications that alert me that I have signed in from a specific device?

Email is generated from accounts@firefox.com.

Thanks, Joseph

Asked by abhayamuni 4 年前

Last reply by abhayamuni 4 年前

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I'm already signed in but must go through the whole process from pick a product ..... register or sign in etc to Done

It was an hour long hassle to find out how to register for this page - and even when registered and signed in I may as well not be because every question I have to go thr… (閱讀更多)

It was an hour long hassle to find out how to register for this page - and even when registered and signed in I may as well not be because every question I have to go through the same process of getting unreleated FAQs, rejecting them then signing in etc etc.

Asked by charliebooks 2 年前

Last reply by FredMcD 2 年前

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FF v60 not loading Scripts for specific sites

Hello Support Team, For a couple of days I am unable to load a couple of site. (e.g. attachment: loginscreen from binanc) To me the screenshot and the behaviour of the ot… (閱讀更多)

Hello Support Team,

For a couple of days I am unable to load a couple of site. (e.g. attachment: loginscreen from binanc) To me the screenshot and the behaviour of the other sites looks like javascript is not working properly. I can not login and nothing happens, when I click the "button". I only reach that screen, when I enter the login URL through history. When I open the main website binance.com, it links me binance.com/de and a blank white screen is shown....

As mentioned in another threat (https://support.mozilla.org/en-US/questions/1221621) I already tried a bunch of troubleshooting, but nothing helps and brings the few websites back working. I can not imagine, why only a very few sites refuse to work, while 99% load and work normally. Is there any way or troubleshooting to reset javascript or something?! And here again: in private mode all site are working normal... Another thing is that, if I

Done so far:

  • Restart Firefox
  • Restart Firefox in Safe Mode
  • ctrl + R
  • strl + shift + R
  • Clear Data: Cookies + Site Data
  • Clear Data: Cached Web Content
  • Removed all Cookies
  • Backed up Profile Folder + firefox -P - new profile - copying contents of backed up profile into new profile
  • Disabled all Add-Ons (No Script, uBlock, and Decentraleyes)
  • apt purge firefox && apt autoremove && apt install firefox

greetings

Asked by ruphus 1 年前

Answered by ruphus 1 年前