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Firefox crashes when quitting or restarting

I posted previously about this and mistakenly believed the issue had been resolved. I was mistaken also about the exact nature of the problem. This was the previous que… (閱讀更多)

I posted previously about this and mistakenly believed the issue had been resolved. I was mistaken also about the exact nature of the problem. This was the previous question: https://support.mozilla.org/en-US/questions/1348162

The browser crashes whenever I quit or attempt to restart. By restarting I mean selecting Troubleshoot Mode from the menu or pressing the button to delete the start-up cache and restart. These are the 10 latest crash reports: bp-f3da7332-06f0-4c79-8b14-e70740210902 2/9/21, 21:03 bp-53f2ba80-1f54-447a-85af-723450210902 2/9/21, 21:01 bp-afd9c845-e03a-4f9e-972e-68da60210901 1/9/21, 20:42 bp-916bcb43-2680-465a-8b8b-fddac0210901 1/9/21, 20:40 bp-479ccc87-0e54-4ff5-8c03-ef76b0210831 31/8/21, 20:51 bp-994d7424-def0-475b-8a0c-beba90210831 31/8/21, 20:46 bp-0ace2282-d5e9-4ed1-aeda-e08070210831 31/8/21, 20:40 bp-de957d75-4798-472e-8029-cd6200210830 31/8/21, 09:18 bp-36bece94-9415-45e5-8658-ae2290210830 31/8/21, 09:14 bp-0cd40c3a-787c-48ed-92a6-8a8830210830 31/8/21, 09:12 I have opened the latest.

I have reduced modifications in about:config as much as I can stomach and also tried disabling all addons.

Terry 於 8 個月前 詢問

James 最近回覆 於 8 個月前

The background colour for some parts of the webpages has changed making it hard to read.

I know and admit I stuffed up. One day a long time ago I was prompted for my master password. When I clicked in that area/field a requester popped up asking me to pick a … (閱讀更多)

I know and admit I stuffed up.

One day a long time ago I was prompted for my master password.

When I clicked in that area/field a requester popped up asking me to pick a colour. Confused I picked one - and a bad one I now see.

So now when certain parts of a web page are opened the background colour is this horrible colour and I can't really read what is there.

I don't understand what I did or HOW I did it.

This is a cropped example of the bad contrast I am seeing.

file:///home/me/Pictures/Screenshot%20from%202022-01-22%2010-09-48.png

As I said, I admit I stuffed up. But this seems to all have happened since that one time with the main password requester.

teeny_weeny 於 4 個月前 詢問

Cyclone Boom 最近回覆 於 3 個月前

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Firefox Problems with using NVIDIA Webseite

Hi, i found a Problem with the Nvidia Website https://www.nvidia.de/Download/index.aspx?lang=de When i Search for Driver Download, i choose "Producttype" and then when ch… (閱讀更多)

Hi, i found a Problem with the Nvidia Website https://www.nvidia.de/Download/index.aspx?lang=de

When i Search for Driver Download, i choose "Producttype" and then when choosing "Product Series" the Website allways Resets to Start.

I also Informed Nvidia about the Problem, but it is only on Firefox. Im on Linux (Ubuntu 18.04) and use Firefox in Latest Version 83.0 no addons.

I also Try Chromium and other Browsers but this Problem only happens on Firefox.

Greetz. Vinz

cvinz 於 1 年前 詢問

brandyball200 最近回覆 於 1 年前

Crash on start, just after saved tabs are restored, presumably before or when the tab contents start loading

Crash also happens when passed the argument `-safe-mode`. Does not happen in new profile. Crash happens both in v96.0.1 and after downgrading to v95.0.1. Console output m… (閱讀更多)

Crash also happens when passed the argument `-safe-mode`. Does not happen in new profile. Crash happens both in v96.0.1 and after downgrading to v95.0.1. Console output mentions "Exiting due to channel error." I have not been able to find a way of increasing output verbosity.


$ ls -1 ~/.mozilla/firefox/Crash\ Reports/submitted bp-ae94ba15-6c3a-4479-bb81-ac4850220121.txt bp-be228ec2-dda3-4ec0-83b0-aa25a0220121.txt bp-f652f9d5-7e2b-45af-9804-1b43c0220121.txt bp-f83fe60a-7439-4ed5-ae61-4e44b0220121.txt


$ firefox

      1. !!! [Child][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

ExceptionHandler::GenerateDump cloned child 20567 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error.

Oddstr13 於 4 個月前 詢問

FredMcD 最近回覆 於 4 個月前

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Firefox 77.0.1 address bar seem broken. Won't show common sites without deleting anything in the URL bar, no down arrow

I had set the about:config settings after 75 came out to fix the address bar. Today I got 77.0.1 and now the address bar seems broken again. When I mouse over it, there… (閱讀更多)

I had set the about:config settings after 75 came out to fix the address bar. Today I got 77.0.1 and now the address bar seems broken again. When I mouse over it, there is no longer a down arrow to click and show my common sites. If I click in the bar and then delete everything, the list of common sites appears. If I click away and click back into the blank address bar, now I have to hit the down arrow to get the list to appear. I need a way to get the down arrow back so the address bar works as expected.

These config options are all set to false:

   browser.urlbar.openViewOnFocus
   browser.urlbar.update1
   browser.urlbar.update1.interventions
   browser.urlbar.update1.searchTips
   browser.urlbar.update1.view.stripHttps

jake-firefox 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前

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Copy/Paste

Why can a stupid failing script on a web-page, or even intentionally so programmed script disable the copy (and sometimes paste) functionality? How can this be disabled/f… (閱讀更多)

Why can a stupid failing script on a web-page, or even intentionally so programmed script disable the copy (and sometimes paste) functionality?

How can this be disabled/fixed?

One highlights a text (any text) on some web sites, Edit menu allows Copy, context menu allows Copy, one hits Copy, nothing happens. It's not even a page where someone wanted to "copy protect" some information.

Copy and Paste should work just as advertised since those were invented, how hard can it be to get that right? Even stupid Notepad never fails at it. And no, I don't care what the idiot who programmed a page though would be/should be best for me, I want Copy to be copy, Paste to be paste. This used to work in "original" Firefoxes even when page developers wanted to make it not work.

And yes, while on a given page Copy fails miserably, at the same time in other pages it works.

Pók 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前

trunk/nightly crashing tabs on Linux if page contains video

Firefox nightly (trunk) 100.0a1 (2022-03-10) (64-bit) (but previous version too) is crashing the tab if the page contains video content. It happens also in "Troubleshoot … (閱讀更多)

Firefox nightly (trunk) 100.0a1 (2022-03-10) (64-bit) (but previous version too) is crashing the tab if the page contains video content. It happens also in "Troubleshoot Mode". It doesn't happen in 98.0 (64-bit)

System is Kubuntu 21.10 with wayland and PipeWire

randomizer 於 2 個月前 詢問

Seburo 最近回覆 於 2 個月前

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Credit card saving does not work

When entering credit card info in a web form, Firefox will pop up a dialog asking if I'd like to save the card info. If I click yes, the dialog closes but the info is not… (閱讀更多)

When entering credit card info in a web form, Firefox will pop up a dialog asking if I'd like to save the card info. If I click yes, the dialog closes but the info is not saved. If I go into settings where one can view the saved cards and enter the info to save a new one, I can enter one but again it does not actually save. There is no error, it just doesn't save. Tailing journalctl shows no errors, and launching Firefox from a console and watching the output doesn't show any error either.

It's been this way over several updates over the course of a few months (as long as I've been using Firefox on this computer).

Eric S 於 6 個月前 詢問

jonzn4SUSE 最近回覆 於 5 個月前

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FF is leaking my User Agent with privacy.resistFingerprinting=true

I have privacy.resistFingerprinting set to true, and the HTTP_USERAGENT field comes out as fingerprint resistant, but the javascript object "window.navigator" still leaks… (閱讀更多)

I have privacy.resistFingerprinting set to true, and the HTTP_USERAGENT field comes out as fingerprint resistant, but the javascript object "window.navigator" still leaks the non-resistant UA. Simple demo code is listed below.

<!DOCTYPE html>
<html>
<head>
<meta charset="utf-8">
<title>Leaked User Agent</title>
<script>
alert(window.navigator && window.navigator.userAgent ? window.navigator.userAgent : "");
</script>
</head>
<body>
</body>
</html>

p54484c2qh 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前

Firefox 97 os/system print dialog

Hi, how do we set Firefox 97 to use the os/system print dialog? Before Firefox 97 we could change these settings in about:config: print.tab_modal.enabled = false widget.u… (閱讀更多)

Hi, how do we set Firefox 97 to use the os/system print dialog?

Before Firefox 97 we could change these settings in about:config:

print.tab_modal.enabled = false widget.use-xdg-desktop-portal = true

But they are both gone now.

There is now widget.use-xdg-desktop-portal.print, which is an integer (2 by default).

But no matter what integer it is set to, we still don't get the os/system print dialog.

We are using Arch Linux, but we don't expect that to be of any importance -- after all, it worked before Firefox 97.

Thanks for your time :o)

johnny1000 於 3 個月前 詢問

paul921 最近回覆 於 2 個月前

FF Window extends past monitor edge

When downloading files, FF opens a window to file manager. The window enables user to choose the download directory. But the window extends past the right side of the m… (閱讀更多)

When downloading files, FF opens a window to file manager. The window enables user to choose the download directory. But the window extends past the right side of the monitor, thus the "save" button is not displayed. Thus, files cannot be saved.

robgrune 於 4 週前 詢問

jonzn4SUSE 最近回覆 於 3 週前

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Google services not working sometimes

Hi! Some days ago I started experiencing problems to load Google service webpages. For example sometimes youtube tells that there is a connection problem, when loading gm… (閱讀更多)

Hi! Some days ago I started experiencing problems to load Google service webpages. For example sometimes youtube tells that there is a connection problem, when loading gmail I get " has experienced a network protocol violation that cannot be repaired". When I use other browser I can access to that services with no problem. I am in linux, and I have tried disabling all the add-ons, starting in "safe-mode" and rebooting my computer. At the beginning everything works fine, but after some time starts failing. I have tried with different Firefox versions, and the problems persists.

inaki6martinez 於 10 個月前 詢問

jonzn4SUSE 最近回覆 於 10 個月前

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Can't reach website in firefox while connected to VPN, chrome works

I use a VPN at work for accessing some internal domains. Until last week I was able to reach them fine in Firefox, then it wasn't work when I logged in on Tuesday. What h… (閱讀更多)

I use a VPN at work for accessing some internal domains. Until last week I was able to reach them fine in Firefox, then it wasn't work when I logged in on Tuesday. What happens now is the tab seems to wait for a bit, then it times out with an error that it wasn't able to connect. Is there someway to fix this?

I'm able to reach these domains through other means like chrome browser (which I'm using as a workaround) or git.

eric.evans1 於 1 年前 詢問

jonzn4SUSE 最近回覆 於 1 年前

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Not able to share voice or video on dscord

When I go to discord, I am not able to join in an audio call. When I go to un-mute my profile, I get an error that say >You want to be able to talk to your friends, r… (閱讀更多)

When I go to discord, I am not able to join in an audio call. When I go to un-mute my profile, I get an error that say >You want to be able to talk to your friends, right? switch to the latest Chrome, Opera, Firefox, Edge or download the latest discord app to start talking right now!


I am using firefox 78.6.1esr (64-bit) on Debian 10.7

I have had a back and forth with Discord and they informed me that its a Firefox only issue and to ask here instead.

jmanshad 於 1 年前 詢問

jonzn4SUSE 最近回覆 於 1 年前

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Cannot save or move around bookmarks by drag&drop anymore

I use the bookmark bar very heavily and my workflow was to just "drag" the tab with the mouse to folder in the bookmark bar, which would unfold and I drop the tab/bookmar… (閱讀更多)

I use the bookmark bar very heavily and my workflow was to just "drag" the tab with the mouse to folder in the bookmark bar, which would unfold and I drop the tab/bookmark in the desired sub-folder.

This worked really well for me, and was fast.

Recently, this stopped working. I can still drop a bookmark in one of the main folders in the bookmark bar. But not in any sub-folder, since the main folder closes as soon as I move the mouse inside it. It is also not possible anymore to move the already-saved bookmarks around via drag&drop.

System: Linux (Manjaro Gnome 41.1) Firefox for Arch Linux 94.0.2 (64bit)

jochenstehle 於 6 個月前 詢問

jonzn4SUSE 最近回覆 於 3 個月前

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"set as desktop background" doesn't work on Linux Mint 20

I've always used Firefox's "set as desktop background" to change my desktop picture on Linux Mint. Recently (after update to Mint 20?), it hasn't been working. I'm not … (閱讀更多)

I've always used Firefox's "set as desktop background" to change my desktop picture on Linux Mint. Recently (after update to Mint 20?), it hasn't been working. I'm not sure it was when I updated to Mint 20, it may also have quit working after I used Pix to set the desktop background?

When I select "set as desktop background" in Firefox, nothing happens. There is no error message. I can still change the background using Pix, but that requires saving the picture from Firefox, opening it in Pix, and then setting it to the desktop. It would be nice if I could do it directly from FF again.

Firefox 84.0.1 Linux Mint 20, Cinnamon 4.6.7, kernel 5.4.0-58-generic

kcaldwel55 於 1 年前 詢問

jonzn4SUSE 最近回覆 於 1 年前

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"Security Error: Your session has been invalidated" https website doesn't load

Following website "https://www.hellobank.fr" is unreachable either in normal or private windows. There is another report but it is pretty old for now. https://support.mo… (閱讀更多)

Following website "https://www.hellobank.fr" is unreachable either in normal or private windows.

There is another report but it is pretty old for now. https://support.mozilla.org/en-US/questions/1025002

So I just want to understand is there is anything new since this post or do I have to apply a more efficient solution that removing user.js I don't want to take the risk of spoiling up my setup.

Clément 於 1 年前 詢問

jscher2000 - Support Volunteer 最近回覆 於 1 年前

I marked "Ask always" for Microsoft excel files, but Firefox always download them

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. I… (閱讀更多)

HI! I'm using Firefox 98 on Linux Ubuntu 20.04. after the last update I found several settings changed and I had to reset them, but there is one setting I can't manage. In the download preferences I set all the Microsoft Excel entries to "Always ask", but every time that I try to see an Excel file (no download, just open with ...), this is automatically downloaded. I definitively don't want to download it. How can I change this behavior? P.S.: I realized right now that there is the same problem with .docx files and I don't know how many others file types.

luca.dgh 於 1 個月前 詢問

jonzn4SUSE 最近回覆 於 1 週前