Firefox 技術支援討論區

Dear,

I need to recover my Mozilla (Firefox) account on my computer after this latter crashed. Unfortunately, apparently I don't have the good password. Probably I used an automatically generated password which I don't remember.

I still have my account connected on my Android smartphone, but I can't access the account details (no way to recover my password or change through this device?!), and I can't export my bookmarks. Also, apparently all my identifiers and passwords were not synced on my smartphone :-( Hence somewhere all my precious information are available, but stupidly enough I can't access it anymore and resetting the password warns me that I might (is it even a certainty or a possibility?) lose everything. It seems that I cannot even produce a revovery key (to reset pwd without losing data as mentioned in the Help pages) as I can't connect on a desktop browser anymore (but well on my Android version). I am lost and just stupidly blocked - this is SO frustrating, I initially thought it would be a good idea to put everything in Mozilla - well...

Is there ANY way to actually recover my account without losing data on my desktop Firefox, given I still have access to the email account associated to the Mozilla account (and to the original emails from the creation of my accounts) and I still have access to my Firefox account on the Android app but this one doesn't seem to allow to do anything interesting in my case??

Thanks a lot!

Hi, I create an account to sync Bookmarks, Passwords, Add-ons, History etc from one computer to an other. I successfully created the account, verify mails, checkbox all features to sync in settings, and click on "sync' multiple times. But nothing is synced on my new computer. On the log I saw (about:sync-log):ab

1. 1. On new computer side

1674839909897 FirefoxAccounts ERROR FxA rejecting with error UNVERIFIED_ACCOUNT, details: undefined 1674839909897 FirefoxAccounts ERROR Background refresh of initial profile failed: Error: UNVERIFIED_ACCOUNT(resource://gre/modules/FxAccounts.jsm:1561:18) JS Stack trace: _error@FxAccounts.jsm:1561:18

1675070999227 FirefoxAccounts ERROR Background refresh of profile failed: {"name":"FxAccountsProfileClientError","code":null,"errno":998,"error":"NETWORK_ERROR","message":"[Exception... \"NS_ERROR_ABORT\" nsresult: \"0x80004004 (NS_ERROR_ABORT)\" location: \"JS frame :: resource://services-common/rest.js :: onStopRequest :: line 491\" data: no]"}

1. 1. On previous computer side

Sync.ErrorHandler ERROR Sync encountered a login error Sync.Service DEBUG Not syncing:login returned false

Can you help me please ? Mrs RICHTER

I am trying to put a shortcut to a web site on the Desktop. Using the the padlock on Firefox 109.0(64 bit) puts it in a sticky note on Desktop instead of a shortcut on the Desktop.

I am running running on Fedora 37 KDE where this does not work.

Using Fedora 37 Workstation (GNOME), the shortcut is created and works.

How do I get the shortcut to work on Fedora 37 KDE?

When clicking on a link to an .mp4 file, Firefox navigates to a builtin video player, streaming the remote video file. When Firefox is unable to stream or display a file (as is the case with .mkv or .txt for example), it is downloaded instead.

I simply want .mp4 files to be downloaded when I navigate to them. I tried setting `media.mp4.enabled` to `false`, and that worked, but it also disabled most embedded media players.

I recently updated my system (OpenSuse15.4) which included a Firefox update to version 109.0.

I regularly use my mic for google voice, however even though I can select my microphone in Google voice, It never shows any input.

I tested my mic in other apps and it works fine. When I pull up my systems pulse audio volume control (pavucontrol), it does not show firefox in the recording tab like it used to when using Google Voice.

To test to see if it was a Google Voice error, I also tried testing my mic at https://mictests.com/, and zoom.com, but after selecting my desired input device, mictests.com was also unable to record anything, and again, pavucontrol did not show anything being recorded.

I have attached an image of pavucontrol that shows audacity recording audio. Normally, I would also see Firefox in this window when using the mic.

On my computer, I run Mageia Cauldron with a GNOME environment. After a recent update of my system, both Firefox and Thunderbird have stopped working. They crash constantly when I try to launch either of them. In both cases, when I try to launch them from the command line, I get the following message: ATTENTION: default value of option mesa_glthread overridden by environment. ATTENTION: default value of option mesa_glthread overridden by environment. Segmentation fault (core dumped)

For basic info, my system is: OS: Linux Mageia Cauldron Environment: GNOME Shell 43.1 Display server: X11 Kernel: 6.1.8-desktop-1.mga9 x86_64 Firefox: 102.7.0esr Thunderbird: 102.6.1

Looking around, it seems to be a bug with Firefox and Thunderbird, but besides waiting for a new update that might fix itself, I wonder if there is something I can do to make them work now.

Thank you.

The latest Firefox update appears to break video playback on Linux. I am having issues playing video on Twitter, Facebook, and Locals. YouTube video still plays. I have not enabled any new ad blocking and have also not changed any settings. Looking at the Troubleshooting Information in Firefox reveals nothing that is suspect.

Hello,

I have more than 30 extensions, but I cannot add an extension shortcut into my toolbar and no extension appears in the “Customize Firefox” view. I tried “Restore defaults” without any effects...

There is a way to fix this issue or run Firefox in verbose mode to more information why my extensions don't appear here? (Other than restart from a new fresh profile if it's possible…). I confirm that all the extensions are functional and activated. Thanks,

Emeric

Whenever I use Firefox 109.0 (on Ubuntu 22.04) to transfer money between savings and checking in my online banking account, I get a window pop-up that says "No Apps Available". This is something going on my bank's servers and shouldn't require Firefox or any local helper apps on my end to do anything. I will post the window that pops up. Has anyone else encountered this? And is there a way to disable these pop-up?

I am trying to have Firefox show an "X" on every tab as soon as I hover above it. I followed a certain article and implemented this code:

/* Show Tab Close buttons only when hovered */

1. tabbrowser-tabs > .tabbrowser-tab:not([pinned="true"]) > .tab-stack > .tab-content > .tab-close-button {

 visibility: collapse !important;
 opacity: 0 !important;
 transition: all 250ms ease-in-out !important;

}

1. tabbrowser-tabs > .tabbrowser-tab:not([pinned="true"]):hover > .tab-stack > .tab-content > .tab-close-button {

 visibility: visible !important;
 opacity: 1 !important;
 transition: all 250ms ease-in-out !important;;

}

1. tabbrowser-tabs > .tabbrowser-tab:not([pinned="true"]) > .tab-stack > .tab-content > .tab-close-button {

 display: -moz-box !important;

}

This code is however not being implemented no matter how many times I restart Firefox. 'toolkit.legacyUserProfileCustomizations.stylesheets' is set to True The location is userChrome.css is '/home/user1/.mozilla/firefox/yqomjsh9.default-release-1672744596809/chrome/userChrome.css'

What could be the issue? I tried adding executable permissions using "chmod" but that did not change anything.

i cannot print any web page from Firefox. The print option only offers me the option to save as PDF. Firefox is not detecting either my Brother laser printer or my Epson inkjet printer. if i use the print using system dialogue option fire fox shows a printer screen which has a simple entry of line prntr. If that is selected nothing at all happens. Clearly Firefox cannot detect my printers. If I save the web pages to a PDF file then open that file I can then get the normal system printing options and print the page. But all that does is clutter up my file system with files I will only ever use once. This proves the problem is clearly in Firefox and in its inability to detect system printers. I have tried all the suggestions from the help screens to no avail. Is there any other means of sorting this print problem.

Good morning, Recently I discovered there are two maps called "Andere bladwijzers" in my Firefox browser. I deleted a submap in the second map and noticed this submap had also disappeared in the first map. Is there something I must do or can I leave these two large maps as it is? Thanking you in advance for your reply. With kind regards, Ed Schijf, the Netherlands

Title. Whenever I open Firefox, the window will appear shortly after, but it will take around a minute for websites to load. This applies to both tabs from older sessions and opening new tabs. It doesn't matter whether I've just booted up, or if I've been running for half an hour. I've tried disabling all extensions, but that hasn't fixed anything. I am running Linux Mint 21.1 Cinnamon on my Gaming Laptop. Specs shouldn't be an issue. ANY HELP WOULD BE MUCH APPRECIATED!

I upgraded Firefox to 109.0 on OpenSUSE Linux today as an update. Firefox no longer plays videos. Chrome is still playing the videos, so the codecs are on my machine. Is there anything I can do to fix this?

Noticed yesterday but not as prominent, firefox suddenly steals all window focus, trying to do anything in any other window is pushed into firefox no matter if it is minimised or in another workspace. I have tested this in a clean install along with a clean profile. Bitwarden and other windows seem to act weird when they are interacted with.

This all works well and good on b8 and stable. I am using wayland (Ubuntu 22.* default), but xwayland is available.

Submitted a report after all these crashes, and I'm at a loss for how to troubleshoot this. If music isn't playing the browser seems fine, and I haven't changed any extensions between now and the last time I played music successfully without crashes. Guessing maybe a recent Firefox update happened?

Currently running Firefox 108.0 on PopOS 22.04 LTS with GNOME version 42.5 and using Wayland.

Submitted Report ID: bp-109245aa-a75f-4c81-8f9d-fec490230115

Looks like the crash is caused by a SIGSEGV / SEGV_MAPERR according to the report, but I don't know where to even begin looking into a cause of that.

Any help would be greatly appreciated.

In YouTube have some videos, which name seems not correct.

In Firefox settings -> allow sites use their own fonts = enabled uBlock Origin -> no-remote-fonts = disabled gfx.down -> gfx.downloadable_fonts.enabled = true/false (doesn't matter, nothing changes) Stylus -> enabled/disabled (doesn't matter, nothing changes) To Google Translate -> enabled/disabled (doesn't matter, nothing changes)

With Alt -> Page Style -> Without style hieroglyphs still don't show correct

OS: arch Firefox: 108.0.2 64