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Browser crashing

Hi Some months ago I added a 32" samsung usb screen to my PC, my operating system is windows 7, This maybe coincidental and not at fault. Since adding the screen my Firef… (閱讀更多)

Hi

Some months ago I added a 32" samsung usb screen to my PC, my operating system is windows 7, This maybe coincidental and not at fault. Since adding the screen my Firefox browser crashes, what happens is the screen starts flashing and most of the display disapears you can click on some buttons if displayed or you know where they are but the only way to stop it is to close and reopen the browser, it seems to happen more frequently in a browsing session once its happend once, sometimes it dosn't happen. It seems to be triggered by the mouse scrolling wheel. I have removed and reloaded Firefox but still the same, when reloading it recognises the previous instalation and recalls some previous settings, I don't seem to be able to stop this happening. Lastly the fault does not occur on any other browser. Firefox is my default and prefered browser and I would like to cure this if possible, I have run virus scans etc and dont appear to have any contamination issues.

Any advise gratefully recieved

Many thanks Steve Hull

Asked by stephen.j.hull 49 分鐘前

Last reply by FredMcD 24 分鐘前

browser problem

When I signed on to my computer this a.m. and clicked on the Firefox icon from my Task Bar (on the bottom of the page) to bring up my homepage, it wouldn't go. I rec'd a… (閱讀更多)

When I signed on to my computer this a.m. and clicked on the Firefox icon from my Task Bar (on the bottom of the page) to bring up my homepage, it wouldn't go. I rec'd a msg stating it "couldn't find" a .dll file or something. When I clicked on the icon on my desktop, it started a whole new page - I lost all my "saved" pages and my "favorites" menu was gone! What happened and how can I get my "normal" Firefox page ?

Asked by lbgny58 17 小時前

Last reply by FredMcD 4 小時前

restored session is missing a lot of pages - anything i can do?

hi, Firefox 77.0.1 (32-bit) in Windows 7 crashed completely and i had to taskkill /im firefox.exe /f this has happened a few times before, and up to this point Firefox co… (閱讀更多)

hi, Firefox 77.0.1 (32-bit) in Windows 7 crashed completely and i had to taskkill /im firefox.exe /f

this has happened a few times before, and up to this point Firefox could always restore the last session when reopened (maybe minus any last minute pages or any pages causing errors)

this time, the browser restored many pages, some of them are pages/tabs that i had already closed days before the crash (that i do not need) and also it didn't restore tens of tabs that i had opened afterwards (that i need) the missing tabs are not tabs that i opened right before the crash, they were open for at least one or two days in other words, the session restored is an earlier/older version and not the session i was having during/near the crash

is there something i can try to restore the correct session fully? would there be another restore file i can use? thank you for your time

Asked by teoepi2 13 小時前

Last reply by cor-el 7 小時前

An issue with displaying images on certain sites/FF's profile folder/storage?

Hey all - been trying to troubleshoot an issue with Firefox (multiple of the latest versions, but 77 currently) on Mac OSX Catalina, appreciate any help! Issue: Certain … (閱讀更多)

Hey all - been trying to troubleshoot an issue with Firefox (multiple of the latest versions, but 77 currently) on Mac OSX Catalina, appreciate any help!

Issue: Certain websites intermittently display strange behavior, such as not loading interactive content (videos/gifs on reddit, for example, displaying as static images) and some sites not loading images at all (Twitter shows empty boxes where images would be) and a few other similar issues.

Steps I've tried: - Using a private window solves almost all the issues. But disabling all extensions and plugins in a normal window doesn't solve it. (I believe I understand private windows to use the RAM for caching but use the HDD under normal circumstances?) - Enabling/disabling VPN makes no difference, nor does what network I'm on, and other devices on this network have no similar issues - Other browsers on the same computer have no issues - Malware, anti-virus, etc all are active and scan has been run a few times. - Apple's hardware diagnostic turns up no issues, and this has happened now in FF over multiple of the latest versions (not sure when exactly it started) on two different Macbooks, though the new one is from an image of the old one (maybe that's something?) - Uninstalling/reinstalling FF does not make a difference

Where I'm at: The only thing that sort of worked (But it's now stopped working on certain sites, but continues to work for others) is moving FF's profile folder, uninstalling, and reinstalling. I was lead to believe FF would then create a new folder when this happened, but it just kicked up an error for me and wouldn't start. When I moved the old profile folder back and started up the freshly installed version with the old profile folder, the problems were all solved. Though as mentioned, they are starting to happen again on some of the sites. No errors or changes have been made that I can identify, plenty of space available on the HDD, etc.

I've become a big fan of FF over the years (over Chrome), and want to stay in a privacy-focused browser, but I haven't been able to find much that seems to help this specific situation online. Any help is appreciated!

Asked by alex144 1 天前

Last reply by Shashank Shekhar 21 小時前

Can't install FIREFOX application

Firefox stopped working on MacBook pro running OS 10.13.6. I deleted the app and tried to download a new one, the icon is crossed out and a prompt saying the app may be d… (閱讀更多)

Firefox stopped working on MacBook pro running OS 10.13.6. I deleted the app and tried to download a new one, the icon is crossed out and a prompt saying the app may be damaged or incomplete. Nothing had been changed on my system when this happened.

Asked by rick914 1 天前

Last reply by ARMAN KHAN 1 天前

Fonts, Resources and Scrolling

Hi everyone. I've got a couple of (not so) small pet peeves. I'm somewhat used to Chromium based browsers - in particular, I've been quite close with the Brave for a bit … (閱讀更多)

Hi everyone.

I've got a couple of (not so) small pet peeves.

I'm somewhat used to Chromium based browsers - in particular, I've been quite close with the Brave for a bit now. It's beginning to crumble in my eyes, ever since the somewhat unpleasant incident happened, with people discovering that the Brave team has been injecting their own affiliate links into the sites of different cryptocurrency exchanges, without any prior notice. Anyhow, I digress.

I like Firefox. I like the fact that I can keep all of my passwords safe behind one master password. I like the customization features that Firefox can showcase. I'm not particularly thrilled with 10 different versions of what's supposed to be, as it seems, just one product - from Firefox to Firefox Developer Edition, to Firefox Nightly, Firefox Focus, Firefox Entreprise, but I can understand why they seem to coexist together as one whole. I like the mission that the team of Firefox aligns itself with and I'd love to be able to contribute to it. And for me, contribution to anything starts with becoming a fan myself.

Unfortunately, I've got a couple of things that keep tripping me up. I'm using Windows 10. I've got Firefox installed. I've configured it to my liking. And yet I keep going back to Brave, after every single attempt to remain on Firefox only.

There are 3 reasons why.

1) WTF is wrong with the fonts?

I've configured Brave and Firefox to have the exact same font preferences.

Same fonts. Same size. Same settings.

Same website, for the sake of an example:

https://www.zipcon.net/~swhite/docs/computers/browsers/fonttest.html

Brave paints fonts normally. I don't know why, but it does.

https://i.imgur.com/RSJuzcU.png

Firefox displays the exact same text. But bolder. Jaggier. And uglier.

https://i.imgur.com/xRIr1n1.png

Showing them separetely won't help much, so here's a side-by-side comparison.

https://i.imgur.com/zxQjWE1.png

If it looks the same to you, try to open the images in a new tab and looking at them at full, 100% resolution.

What is true for this site is true for any other application. What looks quite pretty and smooth in Brave looks bolder, heavier, "in your face", rugged, ugly, jaggy in Firefox - and I have no clue what to do about it. I've tried playing with about:config for days and days - nothing changes, no matter which font_rendering mode I pick. I've tried to play with extensions - they have no effect. I've tried to disable hardware acceleration. It does nothing. Fonts in Firefox keep looking like something, made for displays of 2000. Not 2020. If there's anything you can recommend me here - I'd be very grateful.

P.S. Tried and tested on both Firefox and Firefox Developer Edition. Nothing changes.

2) WTH is wrong with RAM consumption?

I remember reading somewhere a whole lot of articles, claiming that Chrome (and Chromium based browsers, therefore?) loves to keep as much RAM to itself as possible. While Firefox, on the other hand, is much lighter on resources. As much as I'd like to believe it to be true, my observations tell me the exact opposite.

Here's a screenshot from the Task Manager of Brave and Firefox with the same tabs and websites opened.

https://i.imgur.com/omhswRZ.png

Compared to Brave, Firefox consistently holds 2 to 5 times as much RAM. Furthermore, it's much more active in terms of CPU load as well, making the task manager claim that the electricity consumption is much higher for Firefox than it is for Brave.

I'd love to know why.

But I'd love even more for Firefox to simply be (a lot) less greedy when it comes to resources.

The fact that the extension library for Firefox is already much more reduced, compared to what's available for Chromium based platforms, I see very little sense in using Firefox if, in addition to making the websites I've gotten used to - uglier, it requires more RAM and CPU power in order to do so. There's just no point.

3) What's the deal with the freezing every X scrolls?

I don't like making these comparisons. I don't want to make these comparisons. I'd love to be able to say with confidence "Firefox rules! Everything else can be dumped."

Instead, however, I'm typing this text, to say that every 5 or 10 "smooth" scrolls on Firefox inevitably produce a not-so-critical, but oh-so-much-annoying lag, where the page that's supposed to scroll smoothly momentarily freezes and then jumps in one go to the next place, totally ruining what's supposed to be a completely "smooth" scrolling "experience".

I've tried disabling hardware acceleration here as well. Does nothing. Tried to play with setting. Doesn't help.

I tried to disable the smooth scrolling feature altogether. In addition to make the browsing experience more unpleasant, it becomes even more painful, as the scrolls that are supposed to be regular and continuous, moving the page up or down in regular intervals of time, happen to suddenly freeze once again and they try to "recover" the lost ground by "pushing" the page forcefully in the direction of the scroll. This is just painful. Brave doesn't have these issues. Chrome doesn't have these issues. Vivaldi is perfectly smooth. What's the deal with scrolling on Firefox?

-

If anyone can guide me here to solve all of the issues I've just described - once and for all, I'll be genuinely grateful. I've tried to find solutions to these problems over and over. And either I didn't find any answer that could help solve these problems even slightly, or I found somewhat amusing, to me, answers directly in the Firefox's wiki - asking, for instance, to simply "Restart Firefox" when it becomes too much of a hog for RAM: https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-or-cpu-resources?redirectlocale=en-US&redirectslug=firefox-uses-too-much-memory-ram

--- QUOTE ---

Firefox may use more system resources if it's left open for long periods of time. A workaround for this is to periodically restart Firefox. You can configure Firefox to save your tabs and windows so that when you start it again, you can start where you left off. See Restore previous session - Configure when Firefox shows your most recent tabs and windows for details.

--- END ---

I am sorry, but what kind of BS is that? It "may use more system resources"? And it may not? Who's in the charge of this? What makes it impossible to look further into this, and make sure there's no need for any "workaround"s? Is it impossible to program it once and for all to avoid using more resources, especially when it remains perfectly still? Because I've seen it myself going from 1'200 MB in RAM to 2'400 MB in RAM - WITHOUT ME DOING ANYTHING. AT ALL. Is it impossible to fix? With all the manpower that Mozilla possesses? Is it such a low priority? Or is it just my PC having fun at making Firefox resource greediness go out of hand?

...

Pardon me, I had to let this out. I genuinely want to use Firefox. I feel much more emotionally connected to your browser than to any other, guys.

But I don't want to experience pain each and every time I use it.

The ugly fonts are not pleasant to look at. And they distract me from my work.

The RAM consumption makes the whole experience heavier. And it bothers the heck out of me. I don't want to restart Firefox just for "workarounds". If I have to restart it, I want it to be for a valid reason. Not because it "just so happens" that the browser "may use more system resources" (with a dropped "than necessary" at the end) - and no one even bothers to fix it.

Finally, I don't want to get distracted by lagged scrolling. If I'm browsing the page, I want to be focused on the content. Not on what my browser is doing. And as of now, every time I use Firefox, I'm forced to think of why is the screen not moving up or down the way I expect it to, instead of thinking about what is on this screen.

If there's anything you can advise me, please do.

If you feel the need to troubleshoot this further, I'm willing to provide as much data as I can.

If these issues pertain only to my system, then the bug is on my machine - and I'd be happy to fix as soon as possible before switching full-time to Firefox once and for all.

Going through the support tickets though, it appears I might not be the only one. And if this is the case, perhaps a more deep investigation into the current Firefox experience, at least pertaining to modern machines, running Windows - might be necessary.

Asked by Bruce William Collins 2 週前

Last reply by jscher2000 1 天前

Firefox 78.0.01 Drag and Drop is Broken

Hi, as of today July 2, 2020, I can no longer drag and drop tabs in Firefox to reposition them. Earlier today I had restarted firefox and an update had been pushed throug… (閱讀更多)

Hi, as of today July 2, 2020, I can no longer drag and drop tabs in Firefox to reposition them. Earlier today I had restarted firefox and an update had been pushed through.

I have tried to restart Firefox in safe mode without any extensions, but the problem persists. I don't want to "refresh" firefox and start from scratch. I've opened Chrome and can still drag and drop tabs there just fine.

Please fix this ASAP!

Asked by ag_rast 1 天前

Last reply by cor-el 1 天前

HTML5 Games freezes on Firefox 79.0b1 Dev.Edition

Hello, i've just updated my firefox developer edition from 78.0b9 to 79.0b1 (64-Bit) Now a HTML5 Game in the first tab freezes when i'm opening a website (google or mozil… (閱讀更多)

Hello, i've just updated my firefox developer edition from 78.0b9 to 79.0b1 (64-Bit) Now a HTML5 Game in the first tab freezes when i'm opening a website (google or mozilla or any other) in a second tab. Occures with the HTML5 Versions of Shakes&Fidget and Forge of Empires, which i play. No problem with latest version of the normal Firefox (77.0.1 64-Bit) and the previous dev edition 78.0b9 64-Bit. My OS is Windows 10 Pro Version 2004 Build 19041.329

Thanks in advance, Nicole

Asked by n_sander 3 天前

Last reply by cor-el 1 天前

Lockup followed by Refresh prompt

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. … (閱讀更多)

This has happened several times over the last few weeks. I'll be using Firefox with 8-12 tabs open, or even far less, and then suddenly I cannot select any of the tabs. I click on them, and nothing happens. Video and audio will keep playing, but I cannot select anything.

So at this point I quit it, it closes fine, and when I launch it again it prompts me to either start in safe mode or to refresh. I have to restart the PC to get it to launch Firefox normally again.

The only extension I use is uBlock origin.

Asked by zen 3 天前

Last reply by Roland Tanglao 2 天前

Multi-Account Containers pegging CPU

I noticed that recently, several of my machines (all logged into the same FF account) are experiencing pretty extreme performance penalties, and when on battery, the batt… (閱讀更多)

I noticed that recently, several of my machines (all logged into the same FF account) are experiencing pretty extreme performance penalties, and when on battery, the battery drains very quickly. Within the Windows Task Manager, I see that FF is often taking up 50%+ CPU even though I'm using fewer tabs than usual. Within `about:performance`, I see that Multi-Account Containers is the resource hog.

On another machine where I am not logged in, FF performance is pretty good. On the affected machines, Edge runs very fast with low CPU/memory use, so there's definitely an issue with FF on these machines.

About:config shows that extensions.experiments.enabled=false, and the Containers plugin hasn't been updated in 2.5 months.

I would prefer to not uninstall containers since they're so useful. I could clobber and reinstall them for testing, but is there a known issue or a quick fix for this?

Asked by Adam S 2 天前

Last reply by Pallavi kumari 2 天前

firefox-bin process using very high cpu even after closing window

Hello. From time to time, when using firefox I find that firefox-bin process uses very high cpu process (on top command output it shows even more that 100% (i don't under… (閱讀更多)

Hello. From time to time, when using firefox I find that firefox-bin process uses very high cpu process (on top command output it shows even more that 100% (i don't understand those specs)) It doesen't seem related to any specific website. I close tabs one by one and it remains the same. Even when closing firefox window, firefox-bin remains using 100% cpu for about 1 minute or so. Then a crash message appears, and I click send report.

Any suggestions accepted. cheers. Firefox 77.0.1 MX Linux 18.3

Asked by laureano 2 天前

Last reply by ARMAN KHAN 2 天前

scroll in firefox is very slow or choppy .

change firefox settings to Try setting these prefs in about:config general.smoothScroll.currentVelocityWeighting: 0 general.smoothScroll.stopDecelerationWeighting; 0.82 m… (閱讀更多)

change firefox settings to Try setting these prefs in about:config

general.smoothScroll.currentVelocityWeighting: 0

general.smoothScroll.stopDecelerationWeighting; 0.82

mousewheel.min_line_scroll_amount: 60


general.smoothScroll.mouseWheel.durationMaxMS = 100 general.smoothScroll.mouseWheel.durationMinMS = 100 general.smoothScroll.pages.durationMaxMS = 100 general.smoothScroll.pages.durationMinMS = 100 general.smoothScroll.pixels.durationMaxMS = 100 general.smoothScroll.pixels.durationMinMS = 100 general.smoothScroll.scrollbars.durationMaxMS = 100 general.smoothScroll.scrollbars.durationMinMS = 100 general.smoothScroll.stopDecelerationWeighting = 1

Asked by adhmomran 2 天前

Last reply by ARMAN KHAN 2 天前

http requests garbled, SSL_ERROR_RX_RECORD_TOO_LONG

I have a website on my server that responds to port 8585. When I visit http://myfakeurl.com:8585 in chrome the website loads fine. When I visit the url in firefox on my … (閱讀更多)

I have a website on my server that responds to port 8585. When I visit http://myfakeurl.com:8585 in chrome the website loads fine.

When I visit the url in firefox on my phone the website loads fine.

when I visit the url from firefox in windows I get the error below

    Secure Connection Failed
    An error occurred during a connection to myfakeurl.com:8585. SSL received a record that                                 exceeded the maximum permissible length.
     Error code: SSL_ERROR_RX_RECORD_TOO_LONG

Looking at the incoming request on the server you can see that they filled with special character aand they are indeed very long.....


192.168.1.2 - - [01/Jul/2020 23:47:40] "ÈÄ��ÛçTFÐAdyÔ�"y�E|iò2EWvÔú߶ÆËÀ+À/̨̩À,À0À" HTTPStatus.BAD_REQUEST - 192.168.1.2 - - [01/Jul/2020 23:47:40] code 400, message Bad request version ('À+À/̨̩À,À0À') 192.168.1.2 - - [01/Jul/2020 23:47:40] "ÈÄR�kó}<ÂÀî"vAE:-�óF·ù� ��#¥¥­�þ�À+À/̨̩À,À0À" HTTPStatus.BAD_REQUEST -

Before i confirmed that the requests were in fact too long I had tried downgrading to tls 1.2 in about:config

Asked by matthew.simmons 2 天前

Last reply by cor-el 2 天前

Search results aren't shown

Whenever I search for a new subject(not pre-searched) no results are shown and I get the message "Hmm. We’re having trouble finding that site". This happens only when I u… (閱讀更多)

Whenever I search for a new subject(not pre-searched) no results are shown and I get the message "Hmm. We’re having trouble finding that site". This happens only when I use Duckduckgo to search. I have updated firefox to the latest version, used safe mode, and cleared all my browsing history but none of them have seemed to work. I have been facing this problem since 2 days now and initially I used to get the error message "PR_END_OF_FILE_ERROR". Thank you.

Asked by ayushsaiyan20 2 天前

Last reply by FredMcD 2 天前