Firefox 技術支援討論區

Yesterday I started to get this error message when trying to access my banking website. I reported the problem to the help desk/administrator of the website. They suggested I try a different browser, so I tried MS Edge. I did not have the problem, so the issue points to a browser issue. I've copied a screenshot of the error page when I use Firefox.

Hi all, first time poster,

Very frequent firefox crashes has rendered the program almost useless, seems to continue to get worse as well. Minimal plugins enabled. Crashes still occur in Troubleshoot mode. No third party modules. Have also played around with performance mode. All continues to happen, in fact happened on this tab as I was typing this. Below are my recent crash reports. Any assistance - or if I need to post additional info - is appreciated. Thanks!

bp-a52d10a0-33fe-4022-87f0-307a00220110 1/10/2022, 11:07 AM View bp-ea991101-6f2e-44df-b51a-0fab20220110 1/10/2022, 11:07 AM View bp-7bc4f06d-7cc5-4427-b3eb-526ca0220110 1/10/2022, 10:59 AM View bp-760aab6b-de0d-4a64-bd45-f60bb0220110 1/10/2022, 10:59 AM View bp-5bea206e-317c-4e53-ab9a-803370220110 1/10/2022, 10:59 AM View bp-77c85e8e-5706-425a-8682-bd4b60220110 1/10/2022, 10:59 AM View

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following a facebook hack i changed my browser and deleted everythign .now i cant recieve meials. its saying my browser is blocking google how can i enable cookies so that i can receive and send my messages

Sir

Could open the website of https://www.bir.gov.ph but could not proceed error occur. Thank you for your help

I clicked on "more" in an e-mail and a Firefox page opened.(At least I assumed that it was a Firefox page). There's no apparent way to print the page and there is not even a URL visible. Nothing whatsoever to click on!

I can login to my online banking with Bank of America when using Google Chrome just fine. However, when I try to login using Firefox, the password field will not let me type into it; when clicking on the field, no cursor appears and I cannot type/enter anything into the field in order to login. The username field works as expected. I am hoping to find a solution to this so I can eventually ditch Chrome and become a full time Firefox user.

I am using Windows 11 Home.

When I use firefox, it gets slower and slower over time to the point where it's a chore just to type. And this is on a recent MacBook pro. Everything else is fast. But Firefox gets unusable. The UI should not be a bottleneck like this.

Retarting speeds it up for a while, but then it gets slow again in a few hours.

Is there some kind of profiling I can run that I can use for filing a bug report?

hi, somehow in the last week, i accidentally shifted something, while using firefox as my default browser. at first i only noticed it in my email service, protonmail: i stopped being able to attach files to messages; when i click the Attachment button which usually opens a box to select where to find a file, nothing happens. then today i had to complete another webpage's form, not from my email, that included using the form's button to attach and upload a file; also no response. then i went to firefox's help page, and apart from dealing with 'attachments', couldn't open a dropdown popup of multiple topic headers to choose from. i've tried and successfully had button functionality on another browser, but i don't want to continue using that, i love firefox! help?

I had to reset my password after reinstalling windows on my computer and lost all my bookmarks. I dont care about the passwords, I have those but not my bookmarks. I would like them restored please. Thank you

I recently updated my Mac OS to Monterey. I'm trying to allow all subdomains of google.com to save cookies, but so far I'm having to add each subdomain. According to other articles, I should not need to, nor can I, add wild cards to google.com .

My browser keeps defaulting to "https://24infonews.live/trk/tlp.php?channel=1400&q=" and showing an expired certificate, regardless of the search I enter. If I go to Google 1st I can successfully search. I have already refreshed Firefox and uninstalled and re-installed Firefox, cleared browser history and cookies.

When editing online Word docs (saved on OneDrive), the cursor is not displayed. I don't have this issue with Chrome when accessing the same files. Is there a workaround or fix?

Before I reached out to you I contacted https://MyCobra.tpa.com administrators and tech support, to describe the problem. My login credential, my account, etc. are all in order. When attempting to submit the login credential to access my account I get over the submit button a red circle with a red diagonal line across the circle that inhibits pressing the submit button. The first time I attempted this on a different laptop I was asked by their tech support to not attempt to press the button but instead to hit the enter key on my keyboard. It worked! I got in! However, when I tried it again at a later time I could not get in. So, I decided to try a different browser; Edge repeatedly worked by hitting the enter keyboard key. This clearly suggests an issue with Firefox an this web portal.

I am running security add on features on Firefox. I turned them all off and run the browser in troubleshooting mode. No Joy! The problem persists. That's where you come in. I would rather not migrate to Edge, I do not like living on the edge so to speak. I am attaching a screenshot of the problem. I hope that you can help me find a solution. I look forward to your reply. Thank you.

Good day! Things were fine for years till the problem with my FF (95.0.2 (64-bit), Windows 7 64 bit) started ~two days ago. As it started it persists every time I try to us the FF. Because of this new non-disappearing problem I had to move to Chrome instead.

As soon as my FF is opened and even when it has only one tab with no activity inside, its memory usage starts to grow rapidly and in a matter of minutes comes from ~900MB to ~6GB+ with the CPU usage "balancing" between ~25-45%. If I browse the used memory value grows a bit faster.

Along with that: - When the FF memory usage comes to ~85% of my memory, the FF browsing fails showing symptoms similar to a network issue (the network at the time is fine). - When the FF is closed, its processes are left along with their memory utilization keeping the same high rate till the FF processes are killed manually. - No add-ons / extensions or anything else were installed for months.

Please, assist in solving this sudden problem.

For some reason, randomly, and now this is occurring more and more frequently, Firefox will just hang and say that "Firefox is not responding," and I have to wait ~30 seconds for it to unfreeze and continue using Firefox. I have tried every potential solution that I could find on the Internet, such as disabling hardware acceleration, creating a new places database, etc., and I still keep getting these 30 second freezes on a pretty frequent basis. Do you guys know what might be going on?

Since the 95th version, the spellchecker instantly stops working after the first page load, and it never starts again. I have to restart Firefox.

Details:

I have a div element with multiple paragraphs inside. The div has the following attributes: spellcheck="true" lang="hu" contenteditable="true" (I have the same results with lang="en")

After the page load, spelling errors are visible (red wavy underline), but if I edit one of the paragraphs with an error, the underlines are disappear in that paragraph. If I reload the page, the spelling errors are now completely missing. Only browser restart helps, but it only shows the errors again once.

This worked before nicely.

Is there any log I could check?

Versions:

Firefox: 95.0.2 (64-bit) I have reinstalled language packs and dictionaries with the newest versions.

Firefox is practically unusable currently with online Excel documents. The documents load very quickly to view them but it takes minutes (up to 3 minutes) to be able to edit them. When loading the same items in Chrome on the same computer, the editing is available immediately. What's holding things up in Firefox? I'm running version 95.02.