顯示問題標籤 顯示所有問題
  • 封存

Refresh FireFox deleted everything.

Firefox refresh deleted everything, I don't have my browser history nor bookmarks and saved passwords, why did guys lie and vague recommend something that would delete ev… (閱讀更多)

Firefox refresh deleted everything, I don't have my browser history nor bookmarks and saved passwords, why did guys lie and vague recommend something that would delete everything just cause internet was slow without warning? It even said it would keep the history and bookmarks so that's another lie. And I can't get my old data back in my profile, so I want to know the phone number for firefox customer service or tell me in clear layman terms how to get my browser history back in firefox.

jonathancrichlow9 於 12 個月前 詢問

cor-el 最近回覆 於 12 個月前

  • 已解決
  • 封存

Can't save video

I get an error when I try to download a video by right clicking and selecting "save video as". The error reads "the download cannot be saved because an unknown error oc… (閱讀更多)

I get an error when I try to download a video by right clicking and selecting "save video as". The error reads "the download cannot be saved because an unknown error occurred please try again"

This has started after the firefox 81 update and it effects both a personal and work computer. I have already tried disabling add-ons and extensions as well as resetting the download folder settings via about:config page.

bheberling001 於 11 個月前 詢問

bheberling001 於 11 個月前 解答

  • 已解決
  • 封存

Firefox logs me out of YouTube and gets an error when loggin in.

I recently have a new laptop (Dell Inspiron 15 3593) & installed Firefox. Every time I watch a video on Youtube and click on the logo to return home, I get logged out… (閱讀更多)

I recently have a new laptop (Dell Inspiron 15 3593) & installed Firefox. Every time I watch a video on Youtube and click on the logo to return home, I get logged out and when i try to login I get this “'405. That’s an error.” message. I tried doing the same thing with the other browsers (Google Chrome & Microsoft Edge) & they work perfectly. I also tried reinstalling Firefox but still the issue is the same & Firefox on my old laptop doesn’t have this issue. Can anyone help me with this one?

j.bi2k01 於 11 個月前 詢問

j.bi2k01 於 11 個月前 解答

  • 封存

Pop up Window

I'm not sure if this is a Firefox issue. Could be Microsoft (Windows 10). When I right click on a page (not a link), a window appears with the left and right arrows on … (閱讀更多)

I'm not sure if this is a Firefox issue. Could be Microsoft (Windows 10).

When I right click on a page (not a link), a window appears with the left and right arrows on top, the refresh 3/4 arrow and a star. And underneath is "save page as," "save to pocket," "send page to device," etc.

But many times it pops up on it's own, without a right click or any click. How do I get it to stop?

Steve09 於 11 個月前 詢問

Steve09 最近回覆 於 11 個月前

  • 已解決
  • 封存

Facebook

Starting 24 hours ago, Firefox loads a blank Facebook page. Whether using my homepage bookmark or simply entering http://www.facebook.com, all I get is a blank page. I'v… (閱讀更多)

Starting 24 hours ago, Firefox loads a blank Facebook page. Whether using my homepage bookmark or simply entering http://www.facebook.com, all I get is a blank page.

I've tried: Starting Firefox in safe mode, Clearing cache and cookies, Deleting/reinstalling Firefox, Restarting my router.

Firefox opens all other websites without issue. Chrome opens Facebook as expected. I'm using Firefox 81.0.2 (64-bit) Windows 10 Home 64-bit Version: 18363.1139

I've tried reading through the over 2,000 "suggested" help topics related to Facebook loading a blank page, but none of the ones I read address this issue. What am I missing?

Thank you in advance, Don

donmn763 於 11 個月前 詢問

Jim Muir Firefox 於 10 個月前 解答

  • 已解決
  • 封存

Turn off the control media playback via harware media keys

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10) … (閱讀更多)

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10)

Hey Google 於 1 年前 詢問

TyDraniu 於 1 年前 解答

  • 已解決
  • 封存

Change pdf viewer background color (both sides of the pdf) to dark

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`)… (閱讀更多)

Hey there, awesomes! I'd like to change my Firefox pdf viewer's background color (both sides of the pdf) to dark, currently it shows light gray (see `background_bg.png`). And here is effect I want it to look like (see screenshot from Chrome `wished_bg.png`). Thanks in advance (:

PS: I don't want to change my theme to dark. It seems I have to change my css, but I dunno which & how.

Mark Taylor 於 12 個月前 詢問

jscher2000 於 12 個月前 解答

  • 已解決
  • 封存

Updated to Firefox 81.0 but credit card autofill is still missing from Options/Preferences menu

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu. I followed the instructi… (閱讀更多)

I just updated Firefox to version 81.0 in Linux, Windows and Mac, but the credit card autofill option is still missing from the Preferences menu.

I followed the instructions from here:

https://support.mozilla.org/en-US/kb/credit-card-autofill

Yes, I am located in the US.

Mr.K 於 12 個月前 詢問

Mr.K 於 12 個月前 解答

  • 封存

Radar data is not displaying on weather sites

Radar data has stopped displaying on the WeatherUnderground and Accuweather websites (it displays fine on Chrome). When I start the browser in safe mode, the data displa… (閱讀更多)

Radar data has stopped displaying on the WeatherUnderground and Accuweather websites (it displays fine on Chrome). When I start the browser in safe mode, the data displays, but that's the only way I can get it to display--disabling all plug-ins, extensions and themes doesn't work. I've tried everything--I've reinstalled Firefox, I've created another profile (with no extensions or themes), refreshed the new profile, and still it won't display. However, when I start the new, bare profile in safe mode, the data displays! Any ideas?

stevenungar 於 11 個月前 詢問

cor-el 最近回覆 於 11 個月前

  • 封存

Firefox crash

Firefox keeps on crashing and closing on random occasions. Tab crashes are also there. Crash report : https://crash-stats.mozilla.org/report/index/206b7c5f-87f9-4878-a18b… (閱讀更多)

Firefox keeps on crashing and closing on random occasions. Tab crashes are also there. Crash report : https://crash-stats.mozilla.org/report/index/206b7c5f-87f9-4878-a18b-3698f0201003

amirrouatbi 於 11 個月前 詢問

cor-el 最近回覆 於 11 個月前

  • 已解決
  • 封存

Firefox crashes with low virtual memory condition

I use two bridge websites which have sound effects when playing - e.g. when a card is played or a message is displayed. Each sound instance consumes 20MB of memory for a… (閱讀更多)

I use two bridge websites which have sound effects when playing - e.g. when a card is played or a message is displayed. Each sound instance consumes 20MB of memory for audiodg.exe, so that after a couple of hours or so it runs out of memory and Firefox crashes. If I use Chrome instead then this problem does not occur.

pjb3pen 於 11 個月前 詢問

cor-el 於 11 個月前 解答

  • 封存

Firefox upgraded, now cannot access credit union account. "Secure connection Failed."

SECURE CONNECTION FAILED. Two days ago Firefox upgraded, now I cannot access my credit union online account. Oh, I can if I use Chrome. But I do not want to use Chrome! I… (閱讀更多)

SECURE CONNECTION FAILED. Two days ago Firefox upgraded, now I cannot access my credit union online account. Oh, I can if I use Chrome. But I do not want to use Chrome! I called the credit union. The problem is not on their end. I cleared the cache and history on my computer. I rebooted my router. Nada. I need a human being who can explain to me in plain English how to fix this problem. I am computer literate, but I don't have a degree in cyberspeak. I hope the only answer is not that I abandon Firefox and be forced into Google-world. Please Help!

kkwilliams2nd 於 11 個月前 詢問

kkwilliams2nd 最近回覆 於 11 個月前

  • 已解決
  • 封存

Facebook White Screen (only with Firefox)

Today I got what I've seen described as the "Facebook White Screen of Death". I've tried: Reload Clear Facebook cookies (which implies logging back in) Clear site data Re… (閱讀更多)

Today I got what I've seen described as the "Facebook White Screen of Death". I've tried: Reload Clear Facebook cookies (which implies logging back in) Clear site data Restart in Safe Mode None of these things make any difference. Still get only a white screen. Facebook works fine in the Chrome browser and in the Android app, so it must be a Firefox-specific issue, in my case. This is Firefox 81.0.2 under Ubuntu 20.04 The problem only started today. I've used Facebook with Firefox for years without problem.

David Shochat 於 11 個月前 詢問

jscher2000 於 11 個月前 解答

  • 封存

My web app is broken since Firefox 81.0.2 (64-bit)

The width parameter in no longer honoured in my web app that calls a new window. Still working as expected in Google Chrome 86.0.4240.75 , Internet Explorer 11.572 myWind… (閱讀更多)

The width parameter in no longer honoured in my web app that calls a new window.

Still working as expected in Google Chrome 86.0.4240.75 , Internet Explorer 11.572

myWindow = window.open('newed.html?nid='+id,'_blank','top=50, left=50, width=1000,height=800,toolbar=no,location=no,directories=no,status=no,menubar=no,scrollbars=no', myWindow);'

raymond15 於 11 個月前 詢問

jscher2000 最近回覆 於 11 個月前

  • 封存

Wow! Super, super slow.

Wow! I only had to go through a hundred and eleventy-seven pages to get to this point. You know, there's actually pro forum software out there. I think I'll fix my proble… (閱讀更多)

Wow! I only had to go through a hundred and eleventy-seven pages to get to this point. You know, there's actually pro forum software out there.

I think I'll fix my problem by deleting the Firefox virus from my computer.

Artie 於 11 個月前 詢問

Artie 最近回覆 於 10 個月前

  • 已解決
  • 封存

firefox lagging due to high cpu usage

Hi all, I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for… (閱讀更多)

Hi all,

I've been having problems with firefox lagging constantly. General browsing around feels laggy - and opening new tabs pretty much causes my computer to freeze for a few seconds. During this time firefox causes the CPU to spike to 100% usage.

I've been using firefox for years on this computer with no issues. Hardware is pretty good (i7 5820k, 64GB of ram and an SSD).

So far I have tried:

  • Running in safe mode
  • Using a different profile
  • Downgrading to an older firefox
  • Changing allowed CPU cores from 8, to 4
  • Updated graphic card drivers to latest version

None of these work, and I'm getting a bit tired of the constant slow downs. Chrome works flawlessly, as does all my other software...

Any ideas?

Thanks!

agouranga 於 1 年前 詢問

agouranga 於 1 年前 解答

  • 已解決
  • 封存

download not possible when checkmark removed in options

In Firefox 81 removing the checkmark under Tools/Options/General/Tabs in the checkbox for "open links in tabs instead of new windows" disables the downloading on certain … (閱讀更多)

In Firefox 81 removing the checkmark under Tools/Options/General/Tabs in the checkbox for "open links in tabs instead of new windows" disables the downloading on certain sites (i.e. ASUS). The browser just blinks and that is it.. This started with rel 79.

For those that want to reproduce the problem: 1. Go to Asus.com 2. Select "English" as language 3. On the drop-down menu click on "Consumer" 4. Under the line "Select a Product" chose "Networking" 5. Under "Select your Product" click on "Product Series" 6. On the drop-down menu select "Wireless Routers" 7. Then click on "Product Model" 8. On the drop-down menu select i.e. "RT-AC66U" 9. Then next to the router picture click on "Driver & Tools" 10. Under "Driver & Tools" select "BIOS & FIRMWARE" 11. Then click on "DOWNLOAD" button in the "Firmware" box 12. The browser will then do a short and quick "blink" and not download anything 13. You will also see a little line above the "DOWNLOAD" button saying "2020/10/08 Downloaded" with a little downward arrow in a circle right next to it 14. Check everything and you will that nothing was downloaded. 15. Try it with and without a check mark in the Firefox options as described above.

This started with firefox rel/ver 79.

I wonder how long it is going to take, till a developer reacts and confirms this "serious" problem. ASUS says it is a Firefox problem. I would really appreciate a reaction, since I am not using firefox anymore because of this.

give-me-a-chance 於 11 個月前 詢問

jscher2000 於 11 個月前 解答

  • 已解決
  • 封存

Unable to logon to Texas Workforce Commission

I AM ALMOST DONE WITH MOZILLA THEY UPDATE MORE THAN BILL GATES AND MICROSOFT AND I AM SICK OF IT. I AM RUNNING ON VERSION 81 AND NOW IN THE LAST MONTH AND HALF I HAVE NOT… (閱讀更多)

I AM ALMOST DONE WITH MOZILLA THEY UPDATE MORE THAN BILL GATES AND MICROSOFT AND I AM SICK OF IT.

I AM RUNNING ON VERSION 81 AND NOW IN THE LAST MONTH AND HALF I HAVE NOT BEEN ABLE TO LOGON AND I AM GETTING TIRED OF THIS CRAP TO TEXAS WORKFORCE COMMISSION

SO I WOULD LIKE TO KNOW WHAT TO DO ABOUT IT, AND BEFORE YOU ANSWER I CAN GET ON GOOGLE NO PROBLEM WITH THEM BUT I CAN'T STAND GOOGLE IN ANY FORM OR FASHION BUT I AM BEGINNING TO HAT MOZILLA AND THEIR CRAP.

CAN ANYONE TELL ME WHAT IS GOING ON WITH FIREFOX THAT I CAN NO LONGER LOG INTO TEXAS WORKFORCE COMMISSION I WOULD REALLY APPRECIATE IT.

LAST COMPLAINT I AM SICK OF THESE BIG TECH COMPANIES NOT HAVING A SUPPORT LINE OR PHONE LINE TO CALL FOR HELP MOZILLA GET YOUR ACT TOGETHER

robynjones 於 11 個月前 詢問

cor-el 於 11 個月前 解答