Firefox 技術支援討論區

Firefox was hanging up. I got frustrated and I ended the session using task manager. On restart my windows came back, but the tabs were missing the page information. I ended the firefox session again, and did a restart of windows for good measure, hoping to get everything restored.

Then, when windows restarted, I restarted firefox, and I was presented two options - SAFE MODE, or REFRESH. I did SAFE MODE. Things looked ok, so I ended that session, and tried restarting again, hoping to restart normally, without SAFE MODE on. I got the same two options again - SAFE MODE or REFRESH. So, I thought REFRESH would get me back to my prior session. Nope. That reloaded a bunch of things, like bookmarks, etc. and gave me a new session.

So, I looked under the three line menu. No ability to RESTORE PREVIOUS SESSION!

I also looked in my profile as found in ABOUT:SUPPORT - PROFILE FOLDER, and in my SESSIONSTORE-BACKUPS folder in my profile folder my RECOVERY.baklz4, and my RECOVERY.jsonlz4 have todays date as DATE MODIFIED, but only are 33kb each - way to small for the hundreds of tabs I had open in multiple windows - I believe.

So, do I have any other recovery session folders available that I might be able to use?

I've been using Firefox to store logins and passwords and manage bookmarks on one computer for 10 years+. I always just opened a browser, clicked "tools" then went to my saved passwords. Today I got a new computer and wanted to sync with my Firefox from the old computer. The old computer is asking for a Firefox password, which I don't have (I've tried everything I can think of but I set it 10 years ago). I searched for help online and tried setting a "Master Password." Now, despite entering the EXACT password I selected, it is saying it's wrong and I'm locked out of all of my saved logins on the original computer as well.

I have a secondary email but nothing seems to generate a recovery email (yes, I am stupid and didn't enable recovery key and now I cannot do it because I don't have the password). Is there any way for me to get back into my saved logins? I am using the old computer to work from home and cannot complete any work now. The company sent me a brand new laptop, but all of my logins and passwords are on the old computer tha now wants a master password.

My hide tab bar with one tab code has broken with 76. The tabs themselves remain collapsed, but the bar remains. Here's my userChrome file:

/* Modify to change window drag space width */
:root[tabsintitlebar="true"] #nav-bar{ --window-drag-space-width: 24px }

.titlebar-buttonbox-container{
  position: fixed;
  display:block !important;
  top:0;
  right:0;
  height: 40px;
}
#toolbar-menubar[inactive] > .titlebar-buttonbox-container{ opacity: 0 }

:root[sidemode="maximized"] > #navigator-toolbox{ padding-top: 8px !important; }
:root[sizemode="maximized"] .titlebar-buttonbox-container{ top: 8px }

:root[uidensity="compact"] .titlebar-buttonbox-container{ height: 32px }
.titlebar-buttonbox-container > .titlebar-buttonbox{ height: 100%; }
#titlebar{
 -moz-box-ordinal-group: 2;
  -moz-appearance: none !important;
}
:root[tabsintitlebar="true"] #nav-bar{
  padding-right: calc(138px + var(--window-drag-space-width,0px));
  padding-left: var(--window-drag-space-width,0px)
}
.titlebar-placeholder,
#TabsToolbar .titlebar-spacer{ display: none; }
/* Also hide the toolbox bottom border which isn't at bottom with this setup */
#navigator-toolbox::after{ display: none !important; }

/* Menubar on top patch - use with Fx65_tabs_on_bottom.css */
/* Only really useful if menubar is ALWAYS visible */

#navigator-toolbox{ margin-top: 22px }
#toolbar-menubar{
  position: fixed;
  display:block !important;
  top: 0px;
  height: 22px;
  margin-top:1px;
  width: 100%;
  overflow: hidden;
}

#toolbar-menubar .titlebar-buttonbox-container{ height: 22px; }
#toolbar-menubar .titlebar-button{ padding: 2px 17px !important;  }

/* This will allow you to MAYBE put some items to the menubar */
#toolbar-menubar > *{ float: left }
#toolbar-menubar .toolbarbutton-1 { --toolbarbutton-inner-padding: 3px }

/* Makes tabs toolbar items zero-height initially and sets enlarge them to fill up space equal to tab-min-height set on tabs */
/* Firefox 65+ only */
/* !!USER!! -  REMOVE ALL BUTTONS you can from the tabs toolbar */

/* Configurable window drag space  */
:root[sizemode="normal"] #nav-bar{ --window-drag-space-width: 20px }

#titlebar{ -moz-appearance: none !important; }
#tabbrowser-tabs, #tabbrowser-tabs > .tabbrowser-arrowscrollbox{ min-height: 0 !important; }
:root:not([customizing]) #tabbrowser-tabs .tabs-newtab-button,
:root:not([customizing]) #TabsToolbar .titlebar-button{
  -moz-appearance: none !important;
  height: 0px;
  padding-top: 0px !important;
  padding-bottom: 0px !important;
  -moz-box-align: stretch;
  margin: 0 !important;
}
#tabbrowser-tabs .tabbrowser-tab{ height: var(--tab-min-height) }
#tabbrowser-tabs .tabbrowser-tab[first-visible-tab="true"][last-visible-tab="true"]{
  visibility: collapse !important;
}

/* Button re-styling */
#tabbrowser-tabs .tabs-newtab-button:hover{ background-color: var(--toolbarbutton-hover-background) }
#tabbrowser-tabs .tabs-newtab-button > .toolbarbutton-icon{
  padding: 0 !important;
  transform: scale(0.6);
  background-color: transparent !important;
}
/* Extra top padding  in maximized window */
:root[sizemode="maximized"] > #navigator-toolbox{ padding-top:7px !important; }
/* Fix window controls not being clickable */
#toolbar-menubar:hover{
  min-height: calc(var(--tab-min-height) + var(--space-above-tabbar) - 1px) !important;
  height: calc(var(--tab-min-height) + var(--space-above-tabbar) - 1px) !important;
  -moz-appearance: initial !important;
}
#nav-bar{ padding: 0 var(--window-drag-space-width,0px) }

/* Hide blue stripe on active tab */
.tab-line[selected="true"] {
  opacity: 0 !important;
}

 #toolbar-menubar, #menubar-items, #main-menubar {
 background-color: #F8F8FB !important;
 background-image: none !important;
}
 #TabsToolbar, #menubar-items, #main-menubar {
 background-color: #F8F8FB !important;
 background-image: none !important;
}

/* Change Color of Active tab */

/* Change Color of Normal Tabs */
tab:not([selected=”true”]) 
{
	background-color: rgb(240,240,245) !important;
	color: black !important;
}

/* Hide solo tab */
#tabbrowser-tabs tab[first-visible-tab="true"][last-visible-tab="true"] {
  visibility: collapse;
}
/* Hide New Tab Button immediately next to solo tab */
#tabbrowser-tabs tab[first-visible-tab="true"][last-visible-tab="true"] + toolbarbutton {
  visibility: collapse;
}

Any help is appreciated.

Since reinstalling Windows, I can no longer change my bookmarks in the order I want. Every time I try to put the bookmarks in order, the links jump back to a different position. However, not in an alphabetical order, but according to my own rules, completely confused. So I have to look for everything now. What can trigger something like that?

I try to add the two-step-authentication to my account, but when I scan the QR-code and enter the generated security code I get the error message "two-step-authentication required"; so it tells me I have to enable two-step-authentication before I can enable two-step-authentication?

When I right click and select from menu or tap on a drop-down menu and choose what I want, browser freezes for about 10-15 seconds before resuming the action.

This has been going on for several weeks and I cannot figure out why.

Super annoying

As of yesterday my forms with HTML are not working properly. It is not carrying the hidden ! parameter. No problem with chrome. If i display the parameter there is nothing there. HELP! thank you

YouTube studio features; adding subtitles and blurring does not work in firefox. While uploading subtitles, I select the subtitle from the computer, but when I say upload, it does not. The same screen remains. The problem with blurring is that the selection tool does not appear when the blurring screen is opened. These features work in chrome

I have no master password. When I switch the same profile from Fx 75 to Fx 76 beta, not only am I required to "verify your identity to reveal the saved password", but the account username and password, the same I use for the sync login, is not accepted.

I had Firefox opened in a main windows with maybe 50 tabs of tabs I wanted to look at (documentaries, stand-up shows, stuff from work etc). I opened a second window and while navigating in the second window I mistakenly close the main. As one does, I hit Open recently closed window. Guess what? Firefox opens a window from yesterday and a few more empty ones, but not the one I just closed. Can someone help me with this?

Since downloading 76.0.1 on my mac laptop Firefox freezes every few minutes and somtimes jumbles up web pages showing black boxes flickering and jumping around. It is quiet alarming. I've gone through the recommended fixes three times now but the problems persist. I've also reinstalled Adobe Flash Player and Duckduckgo as well as Firefox. I thought the problem could be flash because the freezing occurs most often when I am playing a word game. I tried taking a screen shot but the mouse is frozen while firefox is hung up. The jumbled pages can be anything but it seems that it's mostly pages with images. The problem occurs in safe mode, too. I am not having similar issue with Safari.

Hello!

Firefox crashes mostly when opening a new tab but also sometimes randomly when nothing special is happening. It never did it in safe mode so far. I use the default theme so no problem on this side. I tried while my extensions where disabled, it still happened (but way less often and after a while). I then tried with the hardware acceleration disabled and it also still happened (but same after a while and less).

Any ideas?

Thanks!

Sometimes when closing Firefox, something has opened a new browser session that i didn't know about, and I close it too, and since it only has one tab open, it becomes the save session with only that open tab, thus i lose all my tabs from the first session, how do i recover all my tabs them from the first session? Sometimes, if Firefox has crashed, it asks if you want to recover your previous tabs, but only if it crashed! I would like an option to force that same recovery when you open Firefox and all your previous tabs are gone and replaced by one stupid tab you really didn't even want in the first place and not have to find every previous tab one at a time. If there was a recent history of sessions or at least the previous 2 sessions we could recover all the lost tabs from that first session! This has happened many, many times to me and if very frustrating to loose all my open tabs and have to start opening all my old tabs that i use all the time!

Fixyourlan

Again ff is frustrating me to the bone. An update to 76.0 f* up everything again.

My colors changed. Tabs are now suddenly black. I don;t want black tabs. Why did this change?.

My add-ons don;t work anymore. No matter where or what I try, mousegestures (is ON), doe snot work.

My profiles have changed. Whenever I try to start FF from "outside" (mail) I get a f* popup demanding I select a profile. I HAVE a profile. It does (hm: did) what I wanted it to do. Now I MUST select a default-profile to get a browser. And that default profile is NOT my profile. Plus it takes 5 seconds to start the browser after I click a link (in mail)

WHY? WHY does mozilla constantly do this? I have a working browser, and you screw up my settings :( :( :(

About 36 hours ago when I went to Youtube, the list of recommended videos loaded, but none of them had a thumbnail image. Mousing over individual clips resulted in the brief preview as usual. Going to individual subscribed channels, the first few rows of clips had thumbs, the others didn't. Removing addons did not improve this situation, nor did refreshing FF. The issue also occurs on MS Edge, but not on Chrome or Brave. dL

Hey there,

i recently upgraded from a mid-2010 macbook pro to a mid-2017 one, migrating all my data from a time machine backup. everything seemed to work seamlessly, but then i figured out that firefox doesn't show some pages, for example the video-streaming platform "chili", instead only blank pages show up. i already tried safe, which doesn't help. when i try to delete all my history and empty the cashe etc. firefox crashes continuously.

i figured out two things so far: first i changed my macbook user account and tried the same website in firefox on my guest account. here it worked. then i went back to my normal admin account, i deleted my firefox profiles folder and reinstalled firefox. now it also worked here. unfortunately this would make me lose all my settings and data, which i don't want, so i put a backup of my old profiles folder back in place to keep all my stuff, but the blank pages error remains.

if anyone could help me, i'd be super grateful!

thanks so much :) Miro

I've just switched to Firefox as Chrome keeps lagging. I'm running Fedora 31 and the latest version of Firefox 76.0.1.

When I use the 2 fingered scrolling and take my fingers off the touchpad, the page keeps scrolling until it slowly slows down and eventually stops or hits the end of the page. It doesn't then stop when I place my fingers back on the touchpad, so it just carries on regardless to another part of the page. It's ludicrous as it just goes past whatever I'm trying to look at! If I keep my fingers on the touchpad it stays put but as soon as I take them off, it's off on it's jollies again.

Is there anyway to disable this? I've unchecked smooth scrolling and autoscrolling. I've never had Firefox behave like this before on any Linux distro.