顯示問題標籤 顯示所有問題
  • 封存

Fonts blurry with hardware acceleration on (until you click on the blurry text), YouTube videos horizontal lines with hardware acceleration off

This is really noticeable on some forums. The edge of text font turns slightly blurry (so the text camouflages a bit into the background), and when you click on the text,… (閱讀更多)

This is really noticeable on some forums. The edge of text font turns slightly blurry (so the text camouflages a bit into the background), and when you click on the text, it disappears magically?

If I disable hardware aceleration to fix it, YouTube videos have horizontal lines in dark content, so it's not a solution.

Leopardi 於 1 年前 詢問

jscher2000 最近回覆 於 1 年前

  • 封存

Firefox crashes

Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all … (閱讀更多)

Hi. The crash is always reproduced when we are trying to start video capture using getUserMedia() and requesting the camera access. It crashed with our code and with all of official webrtc samples as well

There are two links to similar issues marked as resolved in our crash report mentioned at Bugzilla tab. Could you please let me know which version of Firefox will come with the fix for the issue

Crash id is: 955ac854-0b6e-49fa-b6ac-6c6c20190221

AntonKryloc 於 1 年前 詢問

TyDraniu 最近回覆 於 1 年前

  • 封存

Latest version of Firefox keeps disabling my themes.

I have been using custom themes in Firefox for quite some time with no problems, it is one of the things that I really like about Firefox. I use different themes for eac… (閱讀更多)

I have been using custom themes in Firefox for quite some time with no problems, it is one of the things that I really like about Firefox. I use different themes for each device I run Firefox on (animated themes on my faster computer, non-animated on my slower machine).

As of the last update to Firefox (or possibly the one before that) my themes constantly get disabled automatically. I am currently using Firefox Quantum 66.0.2 (64-bit). On one machine I am running Windows 10 and another I'm running Windows 7.

I've been trying to determine the circumstances that cause the theme to be disabled, but I'm not certain yet. I can close Firefox and re-open it and it still works sometimes (sometimes not). I have seen the theme disable while I was using Firefox, as it it just switched off. One possible cause that I am still testing out is whether it is tied to the different themes on different devices. Both devices end up getting their theme disabled, but possibly the trigger for the disable comes when I enable a different theme on a different device. I'll report back when I have tested more. I specifically have turned off sync'ing settings so that I can have different themes (and home pages), and that has worked fine for quite some time. Maybe the themes are now sync'ing regardless of this setting?

I did see a response to this issue elsewhere, and it was mentioned that this can happen if there is a problem with the extensions.json file or the prefs.js file in the profile folder. I don't that this is happening here because I looked at those files and don't see any problem with them (what should we look for to determine a problem with those files?). Plus the fact that this is occurring on multiple machines makes it unlikely that they both have file corruption.

Thanks for any help.

rlnoonan 於 1 年前 詢問

rlnoonan 最近回覆 於 1 年前

  • 已解決
  • 封存

Asian characters showing up on Google searches.

Enclosing a screen shot. When I do a search Foxfire goes to Google and the results often show up with lots of Chinese or Japanese characters. This is annoying - how do I … (閱讀更多)

Enclosing a screen shot. When I do a search Foxfire goes to Google and the results often show up with lots of Chinese or Japanese characters. This is annoying - how do I get rid of this?

LabRet 於 1 年前 詢問

jscher2000 於 1 年前 解答

  • 封存

When trying to backup bookmarks the file is never written (neither json nor html) - the last backup file is dated 12 March, after that nothing.

I continually backup my bookmarks since they have been lost far too many times. Mostly FF reverts to an older version - with no clear indication which one that will be. S… (閱讀更多)

I continually backup my bookmarks since they have been lost far too many times. Mostly FF reverts to an older version - with no clear indication which one that will be. Since 12 March I have bookmarked several times but the system reverted to 12 March every time an update or similar occured. Checking the bookmarksbackup and bookmarks folders I find the newer sets of bookmarks have never been stored. So when I try to backup and check the folder the backup should be in (tried a variety of options just to see what happens) the file has NOT been written. I do not want to lose the current set and will therefore not force a new import by deleting locals.sqlite. So I need a fix to be able to store the bookmarks I have now. HTML does not work either, by the way.

KNResident 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

  • 已解決
  • 封存

Sending laptop in for warranty, question about backing up Firefox

Hello, I have an Acer laptop that I'm about to send in for a warranty repair for several different issues. I was told by Acer that it will likely be reset/reformatted up… (閱讀更多)

Hello,

I have an Acer laptop that I'm about to send in for a warranty repair for several different issues. I was told by Acer that it will likely be reset/reformatted upon arrival. Also, I was informed that the laptop may be replaced with a completely different unit at their discretion.

I would like to obviously keep all of my Firefox info, history, bookmarks, etc. and be able to restore them to the computer when it is returned to me, be it the same laptop or a new one.

Can someone please instruct me on the proper way to do this?

Is it as simple as copying my Profile folder to another drive, and then reinstalling it after I reinstall Firefox back on the laptop (be it my original one or a new one) when it has been returned to me?

Do I need to use the Profile Manager?

I bought a used Lenovo to use while my Acer is in for repairs. Today, I think that I successfully synced the two of them. (I have a Windows phone and thus no Firefox app for my phone, and could not enter a phone number to "complete" the sync as instructed) but it seems to have worked.

Will the bookmarks, history, tabs, etc from my Acer disappear from showing up on the Lenovo when the Acer laptop is reset by the factory?

(Or should I even delete Firefox from that Acer that I am sending in just out of privacy/security concerns?)

Thank to any and all who can assist me with doing this correctly. I apologize for any ignorance on my part, I've just never had to send in a unit for repair before.

Thanks, Chris

goatchay 於 1 年前 詢問

jscher2000 於 1 年前 解答

  • 封存

FF help says 'click on the key icon at the left side of the address bar' to activate the Save PW function. The latest FF has no key icon. What do you do?

I am running Firefox 66.0.2 (64-bit) on a Windows 10 machine, up to date at 1 April 2019. (No this is not an April Fool's joke!) Some time ago, Firefox (and Thunderbird) … (閱讀更多)

I am running Firefox 66.0.2 (64-bit) on a Windows 10 machine, up to date at 1 April 2019. (No this is not an April Fool's joke!)

Some time ago, Firefox (and Thunderbird) stopped saving logins and passwords and as I had better things to do, I just put up with it. Now I would like to sort the problem out, but can find nothing specific on this problem. The closest advice is at: https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-and-import#w_make-firefox-remember-usernames-and-passwords

On this page the advice is all about clicking an a key icon. Problem is: the latest version of Firefox has no key icon.

When I check under Options-> Privacy & Security->Logins & Passwords the box to tick for "Ask to save logins and passwords for websites" is faded out and does not work.

I have tried to attach screen shots of the instructions described, but they will not load.

I have looked all over Firefox Help but all the answers direct you back to the about instruction about clicking the key icon which is simply not present on my screen.

Other thoughts:-

Could Avast Free Antivirus have given me a 'free trial' that has upset the system?

Could Duckduckgo be in conflict with Firefox about privacy, i.e. password management?

Any suggestions?

ePaulo

epaulo 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

  • 封存

Firefox is running when I startup my computer, sometimes.

This has happened twice in about the last 2 months. It's not set to run on startup and I've closed the browser before my previous shutdown. Today it happened and I've bee… (閱讀更多)

This has happened twice in about the last 2 months. It's not set to run on startup and I've closed the browser before my previous shutdown. Today it happened and I've been having a little issue with my computer recently. Yesterday, I couldn't adjust the brightness and had to shutdown, then put it to sleep, then restart and finally it would work. Last week I couldn't get it to shutdown, it just kept coming back to the lock screen. So, now I'm concerned that these 3 issues could be related.

dezmey10 於 1 年前 詢問

dezmey10 最近回覆 於 1 年前

  • 封存

Firefox keeps saying previous instance of Firefox not closed when it is before opening new instance.

If I open a website with Firefox then close browser and go to open another site on my desktop, Firefox says " Firefox is already running, but is not responding. The old F… (閱讀更多)

If I open a website with Firefox then close browser and go to open another site on my desktop, Firefox says " Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window". If I hit the close tab, the new site opens. I cannot find any other instances of Firefox running when it says this. Other browsers, Chrome etc. do not exhibit this behaviour. Any ideas ?

ribbonmicsrus 於 1 年前 詢問

dwpruitt 最近回覆 於 1 年前

  • 已解決
  • 封存

"one click search", how to disable?

When I start to type an address in the URL bar, I get a drop down box directly below the url/address bar. The dropdown, which is as wide as my firefox window, contains a … (閱讀更多)

When I start to type an address in the URL bar, I get a drop down box directly below the url/address bar. The dropdown, which is as wide as my firefox window, contains a little magnifying glass icon and the text "Search with Yahoo" where Yahoo is my default, and only, search engine. I don't want this drop down box at all but I can't seem to disable it.

Issue previously raised, but not answered: https://support.mozilla.org/en-US/questions/1174880

mrpassey 於 1 年前 詢問

jscher2000 於 1 年前 解答

  • 封存

How can I make bookmarks auto-fill above advertisments for sites FireFox wants me to visit?

I can't access any of my old questions and they haven't changed. Can I block the address bar auto-fill ads? Is it a hidden setting? FF is set to never save any history… (閱讀更多)

I can't access any of my old questions and they haven't changed. Can I block the address bar auto-fill ads? Is it a hidden setting? FF is set to never save any history, I've cleared history manually, and FF clears it upon exit. Many suggestions are for websites I've never visited, which makes me think they are advertisements. I have turned off all suggestions and "helpful" settings to no avail. I just really miss being able to type the first 1-3 letters of a common bookmark and hit enter, now I have to scroll down through a list, starting with FF 62 if I remember correctly. Still hasn't been fixed by updates, wondering if anyone has a workaround that isn't a more user-friendly browser.

MyArrowKeysStink 於 1 年前 詢問

MyArrowKeysStink 最近回覆 於 1 年前

  • 封存

Is there no place to get answers? Or to submit a problem?

I've used Firefox for over 10+ years and never had a problem, now nothing but problems. I had to reinstall Firefox and I lost all my bookmarks, I want them back. The book… (閱讀更多)

I've used Firefox for over 10+ years and never had a problem, now nothing but problems. I had to reinstall Firefox and I lost all my bookmarks, I want them back. The bookmark tool bar doesn't work, can't load and keep my yahoo.com showing. I play a game on Facebook, can't play, it freezes up and the only way to get out of it is cntrl/alt/delete. Are there any solutions? I've tried everything that has been on the Firefox website and nothing has worked.

smchristie 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

  • 封存

Kaspersky now gone after I uninstalled and re-installed Firefox

I have been using Firefox Quantum 66.0.2 (64 bit) with Kaspersky for years but today Firefox kept having problems so I uninstalled and then re-installed it. Now the KIS U… (閱讀更多)

I have been using Firefox Quantum 66.0.2 (64 bit) with Kaspersky for years but today Firefox kept having problems so I uninstalled and then re-installed it. Now the KIS URL Advisors show up when I do a Google search using Firefox, but it does not show up at the top of Firefox, where the Ad Blocker still does

Before I uninstalled Firefox today, Kaspersky WAS showing as an enabled add-on, but now is not on the Firefox list of allowed add-ons. I tried adding Kaspersky Protection directly from the download file, and then again from a NEWLY downloaded file, but both times Firefox wrote that the file was "corrupted". BOTH new and old?

Even System Restore to several earlier dates now won't show Kaspersky Protection in Firefox!

But it is still in Chrome, which is only used as an emergency backup, as I use Firefox as my browser!

Please help ....


attachements:

1. KIS URL Advisor icon used to be to the right of the History clock icon in Firefox (up till a few hours ago!)

2. KIS URL Advisor icon is STILL working in Chrome!

3. KIS URL Advisor icon is working and showing in Firefox Google search!

airider 於 1 年前 詢問

airider 最近回覆 於 1 年前

  • 封存

Firefox 66.0.2: left-mouse button selects don't work on www.jetblue.com webpage

Everything works in IE and Explorer. In Firefox 66.0.2, when I LMB click to select "One-way" trip, it doesn't accept input. Same goes for any other webpage button. No err… (閱讀更多)

Everything works in IE and Explorer. In Firefox 66.0.2, when I LMB click to select "One-way" trip, it doesn't accept input. Same goes for any other webpage button. No error messages are reported. I've tried disabling all Add-ons and running in safe mode: nothing helps. www.jetblue.com webpage is now completely unusable in Firefox 66.0.2.

Ed_Ouellette 於 1 年前 詢問

Ed_Ouellette 最近回覆 於 1 年前

  • 已解決
  • 封存

Version 66 - WILL NOT stop autoplaying!

I've done everything suggested and this is HUGELY annoying and hello = a bandwidth user?? (Yikes what about people who are limited on data?? HELLO Mozilla!) STUPID stupi… (閱讀更多)

I've done everything suggested and this is HUGELY annoying and hello = a bandwidth user?? (Yikes what about people who are limited on data?? HELLO Mozilla!)

STUPID stupid changes need to be fixed.

PLEASE give us the ability to STOP videos from autoplaying, NOT Just sound but ALSO the videos! It's RIDICULOUS.

Yes, I'm very frustrated. It makes pages take longer to load... it's annoying.... it adds to our cache... people DO have data limits.... and some of us just DO NOT want to see videos automatically start, whether sound is on or not.

Here's my settings:

media.autoplay.default;1 media.autoplay.enabled;false media.autoplay.enabled.user-gestures-needed;false media.block-autoplay-until-in-foreground;true

And yes, in my settings: Block websites from automatically playing sound is CHECKED

But that does NOT stop the autoplay of the videos themselves.

This is an urgent and annoying issue. Google it - people are looking all over the place for this fix.

(and someone suggested in another post to change it to 2 - that doesn't work).

PLEASE either FIX this bug, or let us stop it in autoconfig, or - better - give people an open and up front HONEST OPTION to NOT autoplay videos, just like you have the ability to block from auto playing sound.

Videos MUST be in there too.

aljw 於 1 年前 詢問

McCoy 於 1 年前 解答

  • 封存

I need to uninstall Firefox, and then reinstall it, and I know how to import my bookmarks to the new Firefox, but am not clear on how to save my Saved Logins??

I have a Macbook Pro laptop, and I use Firefox as my main browser, but have found some problems with it that require me to uninstall it, and do a compete reinstall.... I … (閱讀更多)

I have a Macbook Pro laptop, and I use Firefox as my main browser, but have found some problems with it that require me to uninstall it, and do a compete reinstall.... I have saved my bookmarks already, and am ready to import them to the newer install, but I would also like to transfer my existing Saved Logins over to the new install. Can anyone tel me how to save these, and transfer them please?? I do not want to have to go through and reset all of my online logins again, after the reinstall, if I can avoid it. Thanks in advance!!

zlloyd1 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

  • 已解決
  • 封存

Can't login with new password, continues after multiple times trying

Problem getting into firefox with username and password. I selected to reset password and I created a password and confirmed the new password but when I try to log in it … (閱讀更多)

Problem getting into firefox with username and password. I selected to reset password and I created a password and confirmed the new password but when I try to log in it still will not let me.

Ken Todd 於 1 年前 詢問

jscher2000 於 1 年前 解答

  • 已解決
  • 封存

firfox shows bad ssl certificate where other browsers don't

We use Chrome and IE, Edge and have no issues with the SSL certificate and it shows green and valid. When we use the Firefox browser it thinks the certificate is invalid … (閱讀更多)

We use Chrome and IE, Edge and have no issues with the SSL certificate and it shows green and valid. When we use the Firefox browser it thinks the certificate is invalid when it is not.

https://cpmas-uccxdc01.cintas.com:8445/desktop/container/landing.jsp?locale=en_US

This is a site on our LAN at our corporation and we use a PKI Certificate environment on our network that has all the root and intermediate certificates added to the appropriate stores on the PC's and Laptop's.

wilder1993 於 1 年前 詢問

Wesley Branton 於 1 年前 解答