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Need to talk to a tech person

I have gone around and around on this site trying to fix the fact that everything hangs up constantly. It's been one day and it's so far been a miserable experience. Wh… (閱讀更多)

I have gone around and around on this site trying to fix the fact that everything hangs up constantly. It's been one day and it's so far been a miserable experience. Why can't you speak with anyone. Not all of us are that tech savvy it's horrible.

Asked by sakuragifts 3 年前

Last reply by James 3 年前

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When I click on tab or next page wrong start page runs.

The initial opening of of Firefox goes to the proper home page. When I go to the next tab it goes to an address and page that is not the same as the one I have built. It … (閱讀更多)

The initial opening of of Firefox goes to the proper home page. When I go to the next tab it goes to an address and page that is not the same as the one I have built. It goes to a Package Tracking page. Probably phishing.

How do I solve this problem.

Asked by rory1440 3 年前

Answered by jscher2000 3 年前

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The sent folder is not visible

The sent folder is not visible but I still can click on the line and the message still can be read in the message pane. But, the message cannot be open if I double click … (閱讀更多)

The sent folder is not visible but I still can click on the line and the message still can be read in the message pane. But, the message cannot be open if I double click on the message.

Asked by chaiphin 3 年前

Last reply by user1378671 3 年前

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when i open firefox on MAC, i have roboform open up automatically. How to rid of this tab opening up automatically, even after i have gone to preferen

I have a MAC and purchased Roboform as a software. I have removed the software and every time I open Firefox, the home page for Roboform opens and not to the home page i… (閱讀更多)

I have a MAC and purchased Roboform as a software. I have removed the software and every time I open Firefox, the home page for Roboform opens and not to the home page i have selected in my preferences. I need to know how to change this.

Asked by pudge1020 3 年前

Last reply by cor-el 3 年前

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Search preference not responding

I have changed my search options at least ten times, restarted the computer, yet "Radiocasa" continues to show up. I hate that search engine. This is why I will not be u… (閱讀更多)

I have changed my search options at least ten times, restarted the computer, yet "Radiocasa" continues to show up. I hate that search engine. This is why I will not be using Firefox as my browser.

Asked by icpipa 3 年前

Last reply by FredMcD 3 年前

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Why is firefox.exe sending my information to IP: 136.243.15.152 Port: 65203 ?

Why is web site queehmonsterparent.net trying to get me to install java script to firefox (see attached Clip1.bmp)? Also, see other attachments. … (閱讀更多)

Why is web site queehmonsterparent.net trying to get me to install java script to firefox (see attached Clip1.bmp)?

Also, see other attachments.

Asked by FWO-BOH 3 年前

Last reply by FredMcD 3 年前

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How do I copy text from a page and drop it in an editor

Other users offer script to perform a task. I can view the text online but I can't save it to an editor and save it as an executable text file. I use linux and gvim for m… (閱讀更多)

Other users offer script to perform a task. I can view the text online but I can't save it to an editor and save it as an executable text file. I use linux and gvim for my editor.

Asked by wexpress 2 年前

Last reply by cor-el 2 年前

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at startup firefox opens a second blank window

since the last upgrade a couple of days ago, each time I open firefox it presents me with a window which has an address resource://support-at-lastpass-dot-com-Mozilla Fir… (閱讀更多)

since the last upgrade a couple of days ago, each time I open firefox it presents me with a window which has an address resource://support-at-lastpass-dot-com-Mozilla Firefox in the header and is otherwise blank. Ive recently picked up the latest upgrade for the last pass extension to version 4.1.46a

Asked by rannsaicher 3 年前

Last reply by cor-el 3 年前

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Firefox scrolling and video laggy when maximized at 4K on KDE Plasma Archlinux

I'm currently using KDE Plasma on Archlinux and Firefox windows are very laggy when maximized. I have a 4K screen and running Firefox at full 4K causes scrolling to be ve… (閱讀更多)

I'm currently using KDE Plasma on Archlinux and Firefox windows are very laggy when maximized. I have a 4K screen and running Firefox at full 4K causes scrolling to be very choppy and makes YouTube almost unresponsive. If I make the window smaller (about a quarter of the screen or the size of typical 1080p), it speeds up and works normally. I've tried the nightly build, Icecat, and Waterfox and none of them have made any difference.

I use a AMD Radeon R9 Fury X GPU and have the latest version of xf86-video-amdgpu installed and have hardware acceleration enabled in Firefox settings.

EDIT: I've now tried Firefox in Cinnamon Desktop as well as KDE Plasma and they are both equally laggy.

Asked by Isvvc 3 年前

Answered by Isvvc 3 年前

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Firefox periodically freezes after prolonged usage.

Ok, this has been happening for over a year now. I have tried resetting Firefox, reinstalling it, running it 100% clean without any add-ons and whatsoever. None of these … (閱讀更多)

Ok, this has been happening for over a year now. I have tried resetting Firefox, reinstalling it, running it 100% clean without any add-ons and whatsoever. None of these fixed my issue. Whenever I find myself using Firefox for more than a day or so, without closing it, the problems start to occur. First hours of the problem occurring, it starts to freeze from time to time for 1-2 secs, after that it freezes 1-2 times for 10+ secs and finally it just hangs until I force close it. I think it is caused by videos mostly, because whenever the crash happens, I'm browsing a website with a video. Around 80% of the final unending hang happens whenever I play a video. Whenever I go to force-close the browser, I always find it at 30+ CPU usage. Since I am unable to create a Firefox log or some sort of detailed information, I am uploading an image and list (https://pastebin.com/KpVAYjhD) of firefox handles (because GetHandleVerifier function seemed most suspicious and could be related) that I think might help you with debugging the issue.

Asked by Nik- 3 年前

Last reply by Nik- 3 年前

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how to get rid of bing

When I search for something on the internet using Firefox, Bing most times comes up as the search engine and I'm trying to get rid of Bing as a search engine. I have cha… (閱讀更多)

When I search for something on the internet using Firefox, Bing most times comes up as the search engine and I'm trying to get rid of Bing as a search engine. I have changed the 'Search' preferences in Firefox but Bing still shows up?

Asked by pilotgolf 3 年前

Answered by jscher2000 3 年前

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I receive the following message "A web page is slowing down your browser. What would you like us to do - Stop it/ Wait. The message reappears after respondin

The warning message is appearing more frequently and seriously affects my use of the computer. Clicking on 'Stop it or Wait' removes the message but it comes back someti… (閱讀更多)

The warning message is appearing more frequently and seriously affects my use of the computer. Clicking on 'Stop it or Wait' removes the message but it comes back sometimes in only a few seonds.

Asked by RuthMStevens 3 年前

Last reply by jscher2000 3 年前