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Daily Crash Reports Continued...

Did Firefox Support Forum go back to its previous version within the last few hours, or did it just happen to me? This can be deleted once I get an answer, but I'm askin… (閱讀更多)

Did Firefox Support Forum go back to its previous version within the last few hours, or did it just happen to me? This can be deleted once I get an answer, but I'm asking, because I had a long-running thread on the other forum and need to know if I need to repost my problem I was working on. For instance, this was my most recent crash:

bp-912166d8-b038-40e3-8f8a-9b8860170419

FireFoxFan1 於 3 年前 詢問

cor-el 最近回覆 於 3 年前

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UNABLE TO LOG ON TO MACYS WEBSITE

Lately, when I click on Macys website, I do not get pictures to look at the merchandise. What I do get is a list of all their departments on the left side of my screen. … (閱讀更多)

Lately, when I click on Macys website, I do not get pictures to look at the merchandise. What I do get is a list of all their departments on the left side of my screen. I do not know what happened. Even if I click on a certain item on their "list" it doesn't do any good.....nothing pops up on the screen.

ChaCha 於 2 年前 詢問

Happy112 最近回覆 於 2 年前

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Site does not display properly in Firefox, It is OK in IE, Opera, Chrome, and Safari for Windows

Example: https://www.stuftpizzabarandgrill.com/catering/ AND MANY OTHERS Pages do not display properly and are difficult or impossible to read only in FF. This is a reg… (閱讀更多)

Example: https://www.stuftpizzabarandgrill.com/catering/ AND MANY OTHERS

Pages do not display properly and are difficult or impossible to read only in FF. This is a regular problem on many sites, not just this one.

In this particular page, FF displays black text on a very dark gray background. I just checked it in IE, Chrome, Opera, and Safari for Windows and they all show white text, making it readable.

This is obviously a problem with the way FF displays pages and ONLY FF.

Using Vista but that should not be an issue. All the other browsers checked show the page properly.

waynec444 於 3 年前 詢問

cor-el 最近回覆 於 3 年前

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How can i listen to http://www.ckoi.com/webradio/ it don't work anymore

to reach me .... removed by a Mod. Note if you follow threads by email that email will be sent to the address you used when registering with this support site -J99 … (閱讀更多)

to reach me .... removed by a Mod. Note if you follow threads by email that email will be sent to the address you used when registering with this support site -J99

electro5 於 3 年前 詢問

cor-el 最近回覆 於 3 年前

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can not play youtube videos

Can not play youtube videoss in Firefox, Chrome or any browser except Tor. If I download the video it will play. But, I can not play a live cam unless I use Tor. I have … (閱讀更多)

Can not play youtube videoss in Firefox, Chrome or any browser except Tor.

If I download the video it will play. But, I can not play a live cam unless I use Tor.

I have had this problem for 3 years and no one can seem to figure it out.

Error is: Failed to find video url.

Thanks, Rob

Rob1911 於 3 年前 詢問

Rob1911 最近回覆 於 3 年前

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Why is Firefox ESR 52.4.1 using 100% of my CPU even when nothing is loading? This is the worst I've seen in years.

Even on this page, Firefox freezes and stalls. When I check, it uses all my CPU. The problem is worse than even, even with a new install. Yes, this an old computer runnin… (閱讀更多)

Even on this page, Firefox freezes and stalls. When I check, it uses all my CPU. The problem is worse than even, even with a new install. Yes, this an old computer running Windows XP, but I'm not seeing the issue with any other software or browser. I would hate to switch browsers until I can afford a new computer.

Nothing in any of the support topics has helped or mitigated the problem.

DrStrange10150 於 2 年前 詢問

DrStrange10150 最近回覆 於 2 年前

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Cookies not listed in Firefox Settings but visible to CCleaner

I see several cookies in the CCleaner cookies windows that I can't find anywhere else. These cookies do not appear in the cookies list under Firefox Settings, and Firefox… (閱讀更多)

I see several cookies in the CCleaner cookies windows that I can't find anywhere else. These cookies do not appear in the cookies list under Firefox Settings, and Firefox is the only browser I use.

Some examples are connect.facebook.net, cdnjs.cloudfare.com, and login.wikimedia.org, and these cookies keep coming back after cleaning them up even though I haven't visited those sites and have 3rd-party cookies blocked in Firefox except from visited sites. Notice in the attached image that these cookies are listed in CCleaner, but they aren't listed in Firefox Settings.

Can anyone tell me where these cookies are stored and why I can't see them in Firefox Settings?

Jon9 於 2 年前 詢問

jscher2000 最近回覆 於 2 年前

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Google search engine doesn't work anymore with newest Firefox version

The same issue has already been discussed here: https://support.mozilla.org/de/questions/1209898 Since this week I use Windows 10 (replacing Vista) and after a short wh… (閱讀更多)

The same issue has already been discussed here: https://support.mozilla.org/de/questions/1209898

Since this week I use Windows 10 (replacing Vista) and after a short while I could google anything through my Firefox browser. I just get a blank screen. So I've looked for solutions and I've followed the description below (...it even seemed to work until the next update):

"Try to rename/remove search.json.mozlz4 in the Firefox profile folder with Firefox closed. You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page. • Help -> Troubleshooting Information -> Profile Directory: Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder • http://kb.mozillazine.org/Profile_folder_-_Firefox Boot the computer in Windows Safe mode with network support to see if that has effect in case security software (Avira) is causing problems. • http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/http://www.7tutorials.com/4-ways-boot-safe-mode-windows-10"


Well, after the most recent update today, it is now obvious that this solution is of little use because the same problem has returned and "search.json.mozlz4 " has been reinstalled back in its place again.

I don't think it is a good practice if one has to remove the file again after every update.

So, what can be really done about this?

Thanks!

sehnsuchtshfafen_fox 於 2 年前 詢問

sehnsuchtshfafen_fox 最近回覆 於 1 年前

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recatpath not working

hi i cant fix my problem with google recatpath ewry time i try to register on site https://www.cdkeys.com/customer/account/create/ ther is no catpath i cant register he… (閱讀更多)

hi i cant fix my problem with google recatpath ewry time i try to register on site https://www.cdkeys.com/customer/account/create/ ther is no catpath i cant register hear i need help i think google need to fix this

dasasdas 於 3 年前 詢問

Happy112 最近回覆 於 3 年前

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No success with firewall exceptions so how do I allow download link from unknown publisher

Trying to allow a manufacturers' system scan after suffering longstanding desktop issues but before this can happen I have to download their support assist launcher. So… (閱讀更多)

Trying to allow a manufacturers' system scan after suffering longstanding desktop issues but before this can happen I have to download their support assist launcher. So the problem is, the download is blocked after the run/save window with another saying unknown publisher and so refuses to start downloading. The manufacturer says check internet connection. It's fine Now I've allowed the name of the support launcher in firewall via exceptions but it still won't load. Even tried it with firewall turned off. The download Icon TzsetupSfx, is shown in the downloads folder along with its file version 1.2.0.715 and name of publisher. So what can I do to get the download accepted by Firefox. I'm running 52.7 in win XP 3 pro. The manufacturers' URL is a www.

donedo 於 2 年前 詢問

donedo 於 2 年前 解答

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how do I email Firefox customer service.

I keep getting Firefox request to remember login details and want this pop-up to stop ! All I want is an email address for Firefox to ask they stop asking me to remember … (閱讀更多)

I keep getting Firefox request to remember login details and want this pop-up to stop ! All I want is an email address for Firefox to ask they stop asking me to remember my info. Thank You

fahgettaboutit 於 2 年前 詢問

Happy112 最近回覆 於 2 年前

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Is it possible to turn off Firefox errors?

Is there a way to disable the "a website is making your browser run slow" message, and any other messages that Firefox finds "worthy" to pop up? "But why do you want to d… (閱讀更多)

Is there a way to disable the "a website is making your browser run slow" message, and any other messages that Firefox finds "worthy" to pop up?

"But why do you want to disable this?" It keeps popping up and actually causing my browser to slow down. None of the sites I'm on are even doing anything (no AJAX, no refreshing, etc. Static content). This happens on a BLANK page/no URL. If I close it, it just slides back down.

Is there any way to turn these messages off permanently? It's becoming a terrible user experience with Firefox popping up all sorts of things randomly. And whoever thought it was a smart idea to remove functional menus and require silly URL's to access configuration parameters really missed the mark on that.

annoyedff 於 2 年前 詢問

McCoy 於 2 年前 解答

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Videos stuck on "Loading ad"

Firefox does not play online videos that are "powered by JW Player 7.11.1". They get stuck on a "Loading ad" screen that goes on forever. Examples: http://www.spiegel.de/… (閱讀更多)

Firefox does not play online videos that are "powered by JW Player 7.11.1". They get stuck on a "Loading ad" screen that goes on forever. Examples: http://www.spiegel.de/video/donald-trump-ist-in-saudi-arabien-gelandet-video-1768050.html http://www.sueddeutsche.de/politik/russland-affaere-ueberschattet-trumps-erste-auslandsreise-1.3514809 Happens in Firefox, including in Safe Mode and with all plugins deactivated. Doesn't happen in IE. No adblocker installed. And yes, I am in Germany, so the content should be accessible to me. All other web video content that is not "powered by JW Player 7.11.1" (BBC, CNN, ABC, YouTube, ...) works fine. Any help will be appreciated. Thank you!

worldworm 於 3 年前 詢問

Timwiz 最近回覆 於 3 年前

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bookmarks in quantum in Windows 10 keep disappearing

Ever since Firefox Quantum, bookmarks keep disappearing after I import from html file. They stick for about a day or so, then disappear. Problem occurs weather sync is on… (閱讀更多)

Ever since Firefox Quantum, bookmarks keep disappearing after I import from html file. They stick for about a day or so, then disappear. Problem occurs weather sync is on or off. This problem does not occur on my Ubuntu devices, just Windows ! Also, this was not a problem on prior Firefox versions, just Quantum.

slenda 於 2 年前 詢問

slenda 最近回覆 於 2 年前

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Thanks for no longer supporting Java, now no one using Firefox can use my WordPress blog, which REQUIRES Java. Good job. Opera is now my default browser.

Thanks for all the great work over the years, FireFox was truly the best around. It still would be if you hadn't stopped supporting Java, which is probably used on a few … (閱讀更多)

Thanks for all the great work over the years, FireFox was truly the best around. It still would be if you hadn't stopped supporting Java, which is probably used on a few billion pages. By dropping Java you've rendered Firefox almost irrelevant and, while not useless, close to it. So I can either start going back and forth between FireFox and Opera now, or save myself all that hassle, as most are going to do, and just get used to Opera and stay there.

But... if you ever make FireFox fully functional again, I'll be back. I hope you do before I get too used to Opera to want to make the switch again.

BlackSheep123. 於 3 年前 詢問

BlackSheep123. 於 3 年前 解答

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How do I change the toolbar font?

A few years ago, when I first installed Mozilla FireFox on my Windows Vista machine, the first thing I noticed was how tiny the url and toolbar font was. No other applica… (閱讀更多)

A few years ago, when I first installed Mozilla FireFox on my Windows Vista machine, the first thing I noticed was how tiny the url and toolbar font was. No other application I've ever used on my laptop ever had text so small - it was barely legible. I googled the problem and found a simple way to fix this issue - install "Theme font and size changer" - sorted - until TODAY!! - "Theme font and size changer" is no longer supported and so I'm back to having to use a magnifying glass to read to read the toolbar. I thought never mind, there must be an equally simple way to make the text bigger. Having trawled the web, I've found many people with the same issue but no fix other than "Theme font and size changer" - which no longer works with the latest version of Firefox. So my question is quite simple - how the heck do I increase the text size, NOT of the web page - which is fine, but the top TOOLBAR/URL (and dropdown) menu. It has to be easy - but HOW ???!!!

Thankyou ;-)

loftboy 於 2 年前 詢問

loftboy 最近回覆 於 2 年前

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firefox-52.8.*esr keeps crashing

I build/run a LFS system. My latest build, with gcc-7.3 by the way, of ff-52.8.0esr & ff-52.8.1esr "keeps" crashing, depending on the website--hasn't crashed right h… (閱讀更多)

I build/run a LFS system. My latest build, with gcc-7.3 by the way, of ff-52.8.0esr & ff-52.8.1esr "keeps" crashing, depending on the website--hasn't crashed right here yet . LFS doesn't use the crash-reporter option, but I have this: Jun 11 10:01:42 myhost kernel: Web Content[19060]: segfault at fffe8 ip 00007f063c961de1 sp 00007ffd4e33eab0 error 4 in libxul.so[7f0639f1e000+3e80000] Jun 11 10:03:42 myhost kernel: Web Content[26699]: segfault at fffe8 ip 00007f67f1fe7de1 sp 00007ffc9785a920 error 4 in libxul.so[7f67ef5a4000+3e80000] I've seen similar reports using gcc-[89]*, only 7.3 here. One expects esrs to be stable. Does this help?

Application Basics


Name: Firefox Version: 52.8.1 Build ID: 20180611082546 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Firefox/52.0 OS: Linux 4.14.39-SMP Multiprocess Windows: 1/1 (Enabled by default) Safe Mode: true

Extensions


Name: Application Update Service Helper Version: 2.0 Enabled: true ID: aushelper@mozilla.org

Name: Multi-process staged rollout Version: 1.10 Enabled: true ID: e10srollout@mozilla.org

Name: Pocket Version: 1.0.5 Enabled: true ID: firefox@getpocket.com

Name: Web Compat Version: 1.0 Enabled: true ID: webcompat@mozilla.org

Graphics


Features Compositing: Basic Asynchronous Pan/Zoom: wheel input enabled; touch input enabled WebGL Renderer: WebGL is currently disabled. WebGL2 Renderer: WebGL is currently disabled. Hardware H264 Decoding: No Audio Backend: alsa GPU #1 Active: Yes Description: VMware, Inc. -- Gallium 0.4 on llvmpipe (LLVM 4.0, 128 bits) Vendor ID: VMware, Inc. Device ID: Gallium 0.4 on llvmpipe (LLVM 4.0, 128 bits) Driver Version: 3.0 Mesa 17.1.6

Diagnostics AzureCanvasAccelerated: 0 AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: none CairoUseXRender: 0 Decision Log HW_COMPOSITING: blocked by default: Acceleration blocked by platform blocked by runtime: Acceleration blocked by safe-mode OPENGL_COMPOSITING: unavailable by default: Hardware compositing is disabled



Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 35840 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.enabled: false browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.download.importedFromSqlite: true browser.download.useDownloadDir: false browser.places.smartBookmarksVersion: 8 browser.search.suggest.enabled: false browser.search.update: false browser.sessionstore.upgradeBackup.latestBuildID: 20180611082546 browser.startup.homepage_override.buildID: 20180611082546 browser.startup.homepage_override.mstone: 52.8.1 browser.tabs.remote.autostart.2: true browser.urlbar.autocomplete.enabled: false browser.urlbar.suggest.bookmark: false browser.urlbar.suggest.history: false browser.urlbar.suggest.openpage: false extensions.lastAppVersion: 52.8.1 media.gmp-gmpopenh264.abi: x86_64-gcc3 media.gmp-gmpopenh264.lastUpdate: 1527573251 media.gmp-gmpopenh264.version: 1.6 media.gmp-manager.buildID: 20180611082546 media.gmp-manager.lastCheck: 1528736272 media.gmp.storage.version.observed: 1 network.cookie.cookieBehavior: 1 network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1527699721 places.history.expiration.transient_current_max_pages: 122334 plugin.disable_full_page_plugin_for_types: application/pdf services.sync.declinedEngines: storage.vacuum.last.index: 0 storage.vacuum.last.places.sqlite: 1527699721

Important Locked Preferences


Places Database


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.16 Version in use: 4.16

NSS Expected minimum version: 3.32 Version in use: 3.32

NSSSMIME Expected minimum version: 3.32 Version in use: 3.32

NSSSSL Expected minimum version: 3.32 Version in use: 3.32

NSSUTIL Expected minimum version: 3.32 Version in use: 3.32

Experimental Features


Sandbox


Seccomp-BPF (System Call Filtering): true Seccomp Thread Synchronization: true User Namespaces: false Media Plugin Sandboxing: true

paulrogers 於 2 年前 詢問

paulrogers 最近回覆 於 2 年前

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I can't access a (poor) site, Ff states: Warning: Unresponsive script and so on... I guess I have to overstep Adobe Flash Player. Can you help?

Hello Techies, First meet my system... Linux 32bits (Lubuntu), provided with: Lightspark, an SWF player, and all what Linux comes with. Firefox ESR 52.4.0 (very old machi… (閱讀更多)

Hello Techies, First meet my system... Linux 32bits (Lubuntu), provided with: Lightspark, an SWF player, and all what Linux comes with.

Firefox ESR 52.4.0 (very old machine, its CPU doesn't have the SSE2 extension) provided with: HTTPS Everywhere, Ubuntu Modifications, YesScript OpenH264 Video Codec, Shockwave Flash, Widevine content Decryption module

I try to connect to a site, a radio station one, and Ff tells me a web page is slowing down the load process. Wait? Stop? Waiting is useless because the page never loads. Stopping leads to the site (simple http, without "s") but many parts of it do not respond. In other parts of the site Adobe Flash Player is mandatory to access the content. As you can imagine my system is not provided with Adobe and I guess this is why Ff warns me and can't access the site. I'm not installing Adobe, I don't even know if it is possible, and safe! How can I fix this? To me I should overstep Adobe, installing to the system something similar that the site can "like". Any suggestion? If you need it I can give the exact URL of the site. Many thanks for your educated answer!

Alberto67 於 3 年前 詢問

James 於 2 年前 解答

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Font Enworsening

I hate the Firefox's copyrighted proprietary stupid feature bug, which is officially called "Font Enworsening". It involves ruining the beauty of fonts, with modifying. M… (閱讀更多)

I hate the Firefox's copyrighted proprietary stupid feature bug, which is officially called "Font Enworsening". It involves ruining the beauty of fonts, with modifying.

Many font modifications are made by Firefox, and in some fonts such as Custom Font, they are even illegal. These include: 1. changing the font height, causing incorrect font ratio and gaps in selection 2. changing the space width, ruining the monospace beauty 3. rendering characters high or low in small size when HTML superscript or subscript is used 4. inconsistent character squishing in PDF files, ruining the monospace beauty and thickness 5. modifying the font spacing, causing incorrect font ratio 6. in case of bitmap fonts (supported on XP but not 10) the text is shifted pixel left, which may be cut off and is not synced with selection and current character guide line

What Firefox should do? (the numbers correspond to the numbers above) 1. preserve font height 2. preserve character width 3. allow customization of this and/or use the Unicode superscript/subscript font characters depending on character availability 4. preserve character width and stretch 5. preserve character width 6. preserve character phase 7. allow bitmap fonts in all Windows versions, just like Notepad does so with no problem 8. to compensate for fonts which have characters mapped to wrong characters due to 256 character limit on .fon fonts, allow a character replacement table (including superscripts/subscripts) 9. allow formatting replacement table (for example red text color instead of bold, etc.) 10. allow a size replacement table, in case a font looks ugly on some/most sizes 11. allow color customization more than ever (like grayed out text being red instead of darkened) 12. fix the bug where text and background color override doesn't work properly on high contrast, instead using your favorite color scheme regardless of settings 13. allow a "Red Detection" feature, which detects a red text color (not link color) set in webpage and allows you to choose a custom color for it 14. allow a "Magnifying Glass" feature, which allows you to see a small area without color or font overrides (with a hotkey)

PiotrGrochowski 於 2 年前 詢問

PiotrGrochowski 最近回覆 於 2 年前

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Firefox ESR 52.5.2 (32-bit) on Windows XP SP3 prevents Adblock Plus 3.0.2 from updating its Filter lists.

Firefox ESR 52.5.2 (32-bit) on Windows XP SP3 prevents Adblock Plus 3.0.2 from updating its Filter lists. Or, Adblock Plus 3.0.2 won't update its Filter lists on Firefox … (閱讀更多)

Firefox ESR 52.5.2 (32-bit) on Windows XP SP3 prevents Adblock Plus 3.0.2 from updating its Filter lists.

Or, Adblock Plus 3.0.2 won't update its Filter lists on Firefox ESR 52.5.2 (32-bit) on Windows XP SP3.

When you click on Update filter, it appears there is not even an attempt to connect. This clearly began right after the ESR 52.5.2 update -- on three computers.

Alan75 於 2 年前 詢問

Alan75 最近回覆 於 2 年前