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Lost everything after refreshing Firefox

Hi, I was having problem with Firefox last night and the AOL mail and decided to do a Refresh. That messed up everything and all of my settings were gone.Then I did a Re… (閱讀更多)

Hi, I was having problem with Firefox last night and the AOL mail and decided to do a Refresh. That messed up everything and all of my settings were gone.Then I did a Restore in my computer hoping to bring the old Firefox back. Instead I lost all of my bookmarks, downloads and saved passwords just like I just started from day one with Firefox. I use my books marks and passwords all of the time and need them back as soon as possible. I somehow technically inclined but please do not give me complicated solutions I cannot follow. I am desperate.PLEASE HELP!!!!!!!

Thank you,

Amy

Asked by Amylogamy 5 年前

Last reply by Amylogamy 5 年前

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Firefox stops working after some time

i have windows 7 64 bit machine and having firefox 36.0.1 and firebug , i did fresh installation 2/3 times but of now use. here are the issues i am facing . if i restart… (閱讀更多)

i have windows 7 64 bit machine and having firefox 36.0.1 and firebug , i did fresh installation 2/3 times but of now use.

here are the issues i am facing .

if i restart my machine firefox works for some time later its opened tab or newly open tabs keeps rolling nothing happens no site gets loaded ,even my web application (localhost) page doesn't open up if i close the firefox the page gets closed but firefox.exe keeps running which doesn't allow me to open new instance of firefox if i do so i get error message old process is already running and later comes your profile is missing or inaccessible i try to kill that process but nothing happens to it i did installation on other drive as well but nothing is working for me i created new profiles but that is also didn't work

i am really frustrated this is happening since last two days i can't work without firefox as i need it to debug my scripts using firebug

i have submitted crash report as well ... what should i do ???

Asked by r_avo 5 年前

Answered by FredMcD 5 年前

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firefox crashes and process won't terminate, deleting profile won't fix

a few days ago my firefox started acting weird. after random time, usually about 30 - 100 minutes after using it, it would crash. in fact, it doesnt "crash", but actually… (閱讀更多)

a few days ago my firefox started acting weird. after random time, usually about 30 - 100 minutes after using it, it would crash. in fact, it doesnt "crash", but actually just stops loading pages. when i then close it, the firefox process keeps going in the background. and nothing i do, not even terminating it will kill it completely. it just stays.

on this website it says you can try deleting the profile.ini file. so i did that, and it does infact kill the process and let me start firefox again. BUT! this time, it instantly crashes again. on the first page i try to load it dies and doesnt load it, and when i then check the task manager, there is TWO firefox processes (the first one reappears, out of nowhere it seems).

i also tried reinstalling it COMPLETELY (deleting every firefox folder i could find on this pc) and am up to date with the versions. i did the same to java and adobe, just in case. doesnt fix.

there are of course many other things to try on this website, and i think by now i tried all of them. they do work for the moment. they will untangle firefox and let me start it once more, but with not much success as it will create another process and crash right again.

i've also tried safe mode with network, and it actually works there. interestingly, if i then restart the pc again, it will work just one more time without a crash - well, until i shut down the pc and start it a second time, where the problem will reappear.

yesterday the same thing happened to skype! when i started it there then were two skype icons in the task bar, one of them being completely dead (you couldnt even click on it, and right clicking it would open a small, empty box) and the other one being the actual skype, but just not working because no matter how hard you tried, you couldnt log in. however, this was fixed by disabling uPnP in the skype menu. could it have something to do with uPnP? does firefox use it too?

im currently using google chrome while firefox isnt working, and i would love to return to firefox soon. please help! im all out of ideas.

Asked by thepimpcane 5 年前

Last reply by madmaxxc 4 年前

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drm wrecking firefox

since the last firefox update, I have noted that DRM has wrecked my viewing video experience. Most players malfunction by freezing, blacking out screen, video not playing… (閱讀更多)

since the last firefox update, I have noted that DRM has wrecked my viewing video experience. Most players malfunction by freezing, blacking out screen, video not playing, while sound can be heard, etc. Display downloads is also malfunctioning and will not display, when downloading free videos. Also I have noted that video play has been sluggish and pausing a LOT in middle of streaming.

Its bad enough dealing with ISP and the like but DRM just plain kills the experience and is causing me to seriously look for a browser that actively circumvents DRM all together.

I been a big fan of mozilla for many years and its been my go to workhourse of a browser.

BUT the caving into DRM, rather than say to users that - hay because of DRM, we are unable to supply you with DRM content. we do not believe is forcing a flawed system onto you, which leaves you scratching your head as to why your unable to view content or impose DRM that deliberately breaks your hardware without informing you of the fact the DRM just broke your hardware.

your enabling bad behavior and awarding bad behavior by the content provider.

your actively screwing the end-user, because most end user has NO IDEA that its the DRM that is breaking their computer or wrecking their internet experience . Most if not all instances that DRM engages it fails to inform the end user that that is the reason that what they are tempting to do is being blocked by DRM.

I am actively using no-script blocker, ABP, and ghostery, private browsing, grease monkey

Asked by frugal 5 年前

Last reply by user633449 5 年前

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I open a new tab but the boxes have gone and comes with 'The address isn't valid'

I open up a new tab and it used to show up my recent history in about 12 boxes but now I get this: 'The address isn't valid The URL is not valid and cannot be loaded. … (閱讀更多)

I open up a new tab and it used to show up my recent history in about 12 boxes but now I get this:

'The address isn't valid

The URL is not valid and cannot be loaded.

Asked by Claire Louise Bell 5 年前

Answered by Bradforth 5 年前

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Black bar covering upper right window controls

Ever since I "refreshed" Firefox 36, a small black bar has appeared in the extreme upper right corner of the Firefox screen that exactly covers the Minimize/Resize/Exit b… (閱讀更多)

Ever since I "refreshed" Firefox 36, a small black bar has appeared in the extreme upper right corner of the Firefox screen that exactly covers the Minimize/Resize/Exit buttons. Although the controls work properly when I click in the left/center/right area of the black bar, why is the bar there, in that exact spot, in the first place? And how do I get rid of it?

Asked by corockymtnhi 5 年前

Answered by ldq1997 4 年前

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Firefox stops loading pages and won't close

This started to happen two days ago. I'm using Firefox 36.0.1 on my brother's laptop, always using private browsing, and things seem to work fine for 5-10 minutes. After … (閱讀更多)

This started to happen two days ago. I'm using Firefox 36.0.1 on my brother's laptop, always using private browsing, and things seem to work fine for 5-10 minutes. After that, the browser won't load or refresh any website at all, it just shows the spinning wheel and/or a white page, with no error messages.

After trying to close and open process again, I receive a dialog saying that Firefox is running already. I can see the process running but I can't close it with task manager. Have to reboot and manually delete the parent.lock file on my profile folder.

Once I can open it, after 5 minutes, it happens again.

What I've tried: Deleted cache, cookies and history. Disabled extensions. Disabled Javascript. Went to normal browsing. Went Into safe mode. Made a new profile. Refreshed Firefox. Uninstalled and reinstalled.

Last seemed to work, installed Adblock and managed to recover my bookmarks. Worked for 1 hour, then it happened again.

Checked for my firewall, there was an exception already. Checked my antivirus, my brother's laptop uses Avast, disabled webshield. No need to check for proxys, don't use them. Everything was working fine till two days ago.


Posting from my desktop computer. My current browser has more plugins and extensions installed. This one works fine. So I'm putting my brother's specs.

Version: 36.0.1 Extensions: only Adblock Plus and Download Helper Plugins: Shockwave Flash and Java all up-to-date. OS: Win 8 64bit Sys Specs (don't know if this is relevant): Intel I7 3,5GHz 8GB RAM

Asked by Cubito 5 年前

Last reply by guigs 5 年前

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web page music loads in IE but not Firefox. Have downloaded Windows Media Player Firefox plug in but still nothing. Any other suggestions?

Can't get any sound when I open one webpage in Firefox but sound works in Internet Explorer. sound files are .wmv and mp3 format. I have Windows Media Player Firefox Plu… (閱讀更多)

Can't get any sound when I open one webpage in Firefox but sound works in Internet Explorer. sound files are .wmv and mp3 format. I have Windows Media Player Firefox Plug in installed and set to always activiate. Also have Quicktime & Shockwave activated. Any suggestions. Operating system is Windows 7. Thanks

Asked by rmrail 5 年前

Last reply by cor-el 5 年前

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dead slow loading pages. 12 packets/sec; CPU utilization cycles from 20% to well over 100% . 5-15 seconds to close a tab.

This is happening since the last software update. On sites whitelisted by NoScript. And when I adjust NoScript to allow the whole site. DSLReports test apps say my DSL … (閱讀更多)

This is happening since the last software update. On sites whitelisted by NoScript. And when I adjust NoScript to allow the whole site.

DSLReports test apps say my DSL download speed is fine, and the Tweak says my settings are at 97% efficiency.

And I have not changed any AddOns etc since the new FF update, so things should still work fine.

I think this is an issue mishandling the cache, since when I re-open the page, SOMETIMES it fixes the problem. But clearing the cache does not seem to fix the problem until I close the tap

Problem on this Mozilla site, as well as Amazon.com

Asked by VerizonSucks 5 年前

Last reply by FredMcD 5 年前

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Why can't I or my clients view my own website on FireFox?

Hello everyone, I am going to share a video here with you on what is going on to better explain it. Please watch carefully. https://youtu.be/ryPPctB8iJg For those unable … (閱讀更多)

Hello everyone, I am going to share a video here with you on what is going on to better explain it. Please watch carefully.

https://youtu.be/ryPPctB8iJg

For those unable to view, in basic, even with all add-ons disabled, I am still unable to log in or view websites that I created. This list of websites please visit: http://wgu.tactivelearning.com/

Do so to find out if you too are having the same problem.

Asked by Nekomata 5 年前

Answered by Nekomata 5 年前

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Can no longer find sessionstore.js in profile. Have refreshed Firefox. Where is it? Screenshots attached

When Firefox crashes, there are times when, on restart, there is no "restore session" option. It is greyed out in all places, and all of the previous tabs are lost. I sav… (閱讀更多)

When Firefox crashes, there are times when, on restart, there is no "restore session" option. It is greyed out in all places, and all of the previous tabs are lost. I save tabs across many months.

Previously, I have saved a recent sessionstore.js file from the profile. Then, when this occurs, I go to the profile, delete and replace the sessionstore.js file with the saved one, and have a reasonably recent recovery of the tabs.

In this version of Firefox, 36.0.1, there is no sessionstore.js file in the profile (see screenshot 1). So, where is it?

There is a new folder called session-store backups (see screenshot 2). Reasonably, I looked in there.

There is no sessionstore.js file in that folder. There are files called recovery.js and recovery.bak in that folder. Each is dated today--3/6/2015

Is the new idea that if Firefox crashes and the tabs are not recoverable, that you rename the the recovery.js file as sessionstore.js and put it in the profile?

Or is the sessionstore.js file now in a new location?

I would always like to have a recent backup of sessionstore.js, having learned from past crashes that this is a good idea!

As an extra bonus, I have also added a screenshot of the profile folder and location (screenshot 4).

Many thanks.

Dr. Alan J. Lipman Washington, DC

Asked by ApersoninDC 5 年前

Answered by ApersoninDC 5 年前

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its great you all decided to update to a new system but my bookmarks are still stored under the .json file and i would like them back

my computer crashed and i need to restore my bookmarks but it wont recognize the json bookmark file. it is real nice of firefox to update how bookmarks are saved and not … (閱讀更多)

my computer crashed and i need to restore my bookmarks but it wont recognize the json bookmark file. it is real nice of firefox to update how bookmarks are saved and not tell people so they know to change their backups WTF

Asked by emeralddragon 5 年前

Last reply by cor-el 5 年前

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All sites stop loading after Firefox is open for a period of time.

FF 36.0.1, WIndows 7 Pro x64, fresh build and fresh install. After running FF for a period of time (that varies), all sites return a server not found error. Other brow… (閱讀更多)

FF 36.0.1, WIndows 7 Pro x64, fresh build and fresh install.

After running FF for a period of time (that varies), all sites return a server not found error. Other browsers still allow access. The only fix is to close and relaunch.

Asked by attogtech 5 年前

Last reply by attogtech 5 年前

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youtube-nocookie domain has problems in Firefox, but not in Google Chrome

THis problem just started a few days ago. This problem shows up in embedded videos that have been working for months, at least. I use YouTube's iframe method of embeddin… (閱讀更多)

THis problem just started a few days ago. This problem shows up in embedded videos that have been working for months, at least.

I use YouTube's iframe method of embedding. When I use youtube-nocookie domain which is an option that YouTube itself offers to me, when I try to play the embedded video I get the message "An error occured, please try again later. <a target="_blank" href="https://support.google.com/youtube/answer/3037019?p=player_error1&rd=1">Learn More</a>".

The Learn More is a link to https://support.google.com/youtube/answer/3037019?p=player_error1&rd=1 This link is of no help.

I am using Firefox 36.0.1. There is no trouble with the same embedded video in Google Chrome. My Google search on this problem never took me to an item on the Mozilla support page, but I think I will look there next.

Here is a link to a post where I see the problem.

http://ssgreenberg.name/PoliticsBlog/2015/03/04/sen-warren-to-gop-stop-ambushing-workers-rights/

Even when I use the link with youtube-nocookie directly in the Firefox URL bar, I get a blank page. If I take out the -nocookie from the domain in the address bar, the video plays.

Asked by ssg13565 5 年前

Answered by ssg13565 5 年前

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mozilla crash reporter - many crashes

Hello For last two weeks I always get crash reporter when I run FF 36. When I'm on 35 I have no problems, after update or new install of 36 I get crash reporter again. I … (閱讀更多)

Hello

For last two weeks I always get crash reporter when I run FF 36. When I'm on 35 I have no problems, after update or new install of 36 I get crash reporter again. I also tried version 37 and I also get crash reporter.

I realy do not know what to do. I uninstall in reinstall FF many times, I removed old profile in roaming folder but I still get crash report.

Here are few of my reports:

bp-ff5e26aa-e58c-4707-b825-03ede2150319 bp-e86c86b7-069b-4697-9972-fafd12150319 bp-57ec3001-66a2-4af1-808e-72cae2150318 bp-464d6159-29d8-4464-8778-e9d002150318 bp-1695b3bc-d3a2-43a6-b777-092d72150318 bp-2a5e9004-73a1-49f7-803a-0b03b2150318

Please help me find what is wrong.

Thank you

Kind regards

Asked by gregorv 5 年前

Last reply by gregorv 5 年前

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Firefox crashes

hi, i have been crashing regularly but cannot work out why or what i am doing to cause it. Have reset to safe mode and re-added some extensions with Mozbackup. now i am g… (閱讀更多)

hi, i have been crashing regularly but cannot work out why or what i am doing to cause it. Have reset to safe mode and re-added some extensions with Mozbackup. now i am getting plugincontainer has stopped working rather than firefox crashes but would really like to pin this down and fix it. I have submitted several recent crash reports for analysis. Thank you very much, if you can advise me I would be very happy. Chris

Asked by chip358 5 年前

Last reply by ideato 5 年前

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after emptying cache and cookies firefox mac won't load, then new install of firefox won't load.

On my mac mavericks, after emptying cache and cookies, firefox mac won't load, then new install of firefox won't load either. All I get is a spinning circle and cannot cl… (閱讀更多)

On my mac mavericks, after emptying cache and cookies, firefox mac won't load, then new install of firefox won't load either. All I get is a spinning circle and cannot click on Firefox in the menu bar.

Asked by bjlc 5 年前

Last reply by cor-el 5 年前

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Every launch i get a block download message like at the first time a tryed to download that file

I've tried to download this file some time ago and got message about blocking like on image (quick translation is "blocked, probably contains a virus or a spy program"). … (閱讀更多)

I've tried to download this file some time ago and got message about blocking like on image (quick translation is "blocked, probably contains a virus or a spy program"). After that every launch of Firefox i get the same message. Cleaning cookes does not help. Also i can not upload image here. Or can? At the moment of typing this question upload animation plays infinitely

Asked by Ronolus 5 年前

Answered by Ronolus 5 年前

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display problem after last update

After the most recent update from Firefox my windows version has a white bar that partially hides the firefox tabs and the menu bar will not display (it is checked). No … (閱讀更多)

After the most recent update from Firefox my windows version has a white bar that partially hides the firefox tabs and the menu bar will not display (it is checked). No clue how to fix this but if I click on the white bar it goes to another application (like word) and nothing I do will change that including going full screen

Kevin Meagher

Asked by Kpmeagher 5 年前

Last reply by cor-el 5 年前

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Cannot open google or mozilla sites in firefox ok in other browsers.

I am running Firefox 36 which runs normally except that I cannot open certain websites a few eg.s below: any mozilla sites, cannot open extention site also no Google site… (閱讀更多)

I am running Firefox 36 which runs normally except that I cannot open certain websites a few eg.s below:

any mozilla sites, cannot open extention site also no Google sites

which is very fustrating. The above websites work in IE, Chrome & Opera. I have cleared cache and cookies, reloaded in safe mode, totally

uninstalled firefox and cleaned out any reference to Firefox or Mozilla in my registry and after reinstalling no change. I have even downgraded

to version 34 to no avail. I am using Kaspersky anti virus which I have tried closing down and I cannot see any problems with Windows firewall.

After looking on your webiste I also tried disabling IPv6 & changing DNS Prefetching (about:config).f

This problem first occured approx 5 days ago I am at a loss as to why this is happening, please can you advise.

Asked by Psylocke 5 年前

Answered by Psylocke 5 年前