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Unable to check Plugins since updating to 35.0

When I go to "Tools" then click on "Add-Ons" then click "Plug-Ins" and then click on "Check To see If Plug-Ins Are Up To Date" it goes to Mozilla Check Your Plug in Page … (閱讀更多)

When I go to "Tools" then click on "Add-Ons" then click "Plug-Ins" and then click on "Check To see If Plug-Ins Are Up To Date" it goes to Mozilla Check Your Plug in Page all it does is sit and spin at the "Checking with Mozilla on the status of your plugins." I am using Win7 Pro and just downloaded Firefox update to 35.0.

Asked by new_aged2perfection 5 年前

Answered by new_aged2perfection 5 年前

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Adobe Flash Player Making Firefox Crash/Hang

So, I've been having this issue for sometime now. I went through all the help pages, read through all the different ones on Mozilla support and Adobe's official forums, a… (閱讀更多)

So, I've been having this issue for sometime now. I went through all the help pages, read through all the different ones on Mozilla support and Adobe's official forums, and I haven't been able to stop it from crashing.

It started around a month ago, and I've just been trying to deal with it, but it has gotten to a ridiculous level of hanging. It almost never crashes, but it hangs indefinitely making me have to end it in the process area of the Windows Task Manager. It hangs when I open a new tab, when I'm mid-video, when I just leave it for too long, and randomly whenever it feels like it. And each time it looks different.

I also have some of my most recent crashes here if they are helpful:

bp-c108d7aa-e837-44f0-a5a6-b5cf52150224 2/23/2015

0508ff2b-b5b0-4c70-b73b-934819e6e224 2/23/2015

c90683a9-2287-4a19-a619-e1efdef4c747 2/22/2015

b0fb5635-f384-4997-956c-94e1856fa53e 2/21/2015

dacfbdc8-1265-43cd-930e-8c6097c191cd 2/19/2015

EDIT: Here are the 5 newest ones since he said 7-10 this will make a total of 10 now.

d6d9738e-2bc0-44d1-8ada-23e8b622961f 2/25/2015

ce931c1e-6fd1-4967-9db2-086a44616c20 2/25/2015

d40a05b6-1639-42ca-9cb0-c883d649f1a8 2/24/2015

1c8fd87a-89c4-414f-b828-f9f346e36a45 2/24/2015

bp-d3ce79cb-c45e-44ca-8d7e-0f96c2150224 2/23/2015

Asked by Chazzen 5 年前

Last reply by jscher2000 4 年前

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YouTube functions not working properly!

So in the past 2-3 weeks Firefox has been really been frustrating to deal with on YouTube. These are the issues I am having: - When in "My Subscriptions" and trying to hi… (閱讀更多)

So in the past 2-3 weeks Firefox has been really been frustrating to deal with on YouTube.

These are the issues I am having: - When in "My Subscriptions" and trying to hide videos from clicking the arrow in the top right corner, nothing happens. - Using the "Watch Later" button that appears in the lower right corner of the thumbnail does not work. - When in "Watch Later" list cannot rearrange videos by dragging on the three dots on the left of the video tab. - When in "Watch Later" list cannot remove videos by clicking the x in the top right corner of the video tab.

Yesterday only it worked for like a few minutes and then it was back to not working. Is anybody else experiencing these issues? In Chrome it works without a problem. I've been even considering moving to Chrome cause of this which I would hate to do. I thought the new update that came out today would fix this but nope, still nothing.

And on the side note: When will Firefox implement 60 FPS video playing on YouTube? Come on now Mozilla, you're slacking.

Asked by rade155 5 年前

Answered by cor-el 5 年前

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I am unable to connect to my Verizon Fios home page from Firefox. Never had this problem before

As of today, February 9, 2015 I am unable to connect to my Verizon Fios home page. When I click on the Firefox icon to open the browser, my bookmarks appear, etc. bit i… (閱讀更多)

As of today, February 9, 2015 I am unable to connect to my Verizon Fios home page. When I click on the Firefox icon to open the browser, my bookmarks appear, etc. bit it will not connect to My Verizon home page. I am able to go to all the web sites that I want to but I cannot connect to Verizon. I called Verizon but they weren't able to help me, unfortunately. I hope that someone here will be able explain how to resolve this.

I tried using Google Chrome and was able to connect to Verizon's Email and News, therefore, I presume that this is a problem with Mozilla Firefox.

Thank you.

carol

Asked by Carol101 5 年前

Last reply by guigs 5 年前

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Firefox keeps me logged IN until I restart it, even after website log off. Why ?

Hello, I use Firefox 35.0.1. I set up the options to never keep the cookies. The issue : I log on an Exchange webmail. I read my emails. I log off from the Exchange webm… (閱讀更多)

Hello,

I use Firefox 35.0.1. I set up the options to never keep the cookies.

The issue : I log on an Exchange webmail. I read my emails. I log off from the Exchange webmail. I go back to the mail page of the webmail, and I am logged in !

Other test : I log on an Exchange webmail. I read my emails. I log off from the Exchange webmail. I close Firefox. I re open firefox, I go back to the mail page of the webmail, and I have to enter my credentials (that is normal)

Other test : I log on an Exchange webmail. I read my emails. I log off from the Exchange webmail. I force Firefox to remove the cookies, but I keep Firefox opened. I go back to the mail page of the webmail, and I have to enter my credentials (that is normal)


Other test : I tried to reproduce the issue with another Internet Browser (the "e" one). I log on an Exchange webmail. I read my emails. I log off from the Exchange webmail. I go back to the mail page of the webmail, and I have to enter my credentials.

So, it seems not to be a webmail configuration, as another browser behaves normally.

Is there something that i have not thought about ?

Thank you for your help

Asked by whiser 5 年前

Answered by whiser 5 年前

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Firefox 36 lags on certain pages

This morning I updated to Firefox 36. All seems well on certain pages, but I am noticing periodic long lags as some of my own websites load. I have done the "reset firefo… (閱讀更多)

This morning I updated to Firefox 36. All seems well on certain pages, but I am noticing periodic long lags as some of my own websites load. I have done the "reset firefox" and went through the whole process retaining only my permissions.sqlite and cookies.sqlite. Then I began the re-adding of the three extensions I have:

Expire History By Days

Firebug

Places Maintenance

When I had "rebuilt" everything I tried the same trying again and kept finding the same lag. I do delete cache (only) on exit. I have no malware or viruses on my box (it is also a server). With 35.01 I did not have this problem, but with 36 it remains. So I believe I have done everything necessary to make 36 correct, however the problem remains. On was with a YaBB bulletin board which loads in about a second in 35.01 but spins for several seconds before loading on 36. The other is a simple site for one of my clients which should load fast. I ran speed tests on both of these sites and they did not show anything unusual.

The Uri's in question are: http://www.wisearch.com/wcwcwboard/YaBB.pl (speed test a shows 891 microseconds) For me it "spun" for about 5+ seconds. and http://www.glytek.com/ (speed test shows 276 microseconds) Same Lag as above.

I got tired of this and did a reversion via windows restore on the two application data folders and the main program files Mozilla Firefox. Essentially, I am now back on 35.01 and unless something enlightening occurs I guess I am off the "update" boat.

It's too bad...I had been waiting for 36 and was downloading it before it was even showing up on the Mozilla Release Notes page (it is now showing up): https://www.mozilla.org/en-US/firefox/releases/

Any ideas?

Regards,

Axis

Asked by Axis 5 年前

Answered by Axis 5 年前

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just downloaded the latest Mozilla and my bookmarks are gone.help!

I just downloaded the latest version of Mozilla and all of my bookmarks are gone! This has never ever happened to me before when I would update Mozilla. Where are my book… (閱讀更多)

I just downloaded the latest version of Mozilla and all of my bookmarks are gone! This has never ever happened to me before when I would update Mozilla. Where are my bookmarks? I am not happy with the deletion of my bookmarks. Am I tough out of luck or is there some magical way to restore the bookmarks that the update removed? Help!!! Thank you, Nadine

Asked by nadinespr 5 年前

Last reply by cor-el 5 年前

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Firefox 35.0 not playing flash when set to activate

Since upgrade Firefox to 35.0, some sites like plus.google.com and http://player.radio.com/listen/station/995-wycd/ will not give me the Allow to run "Adobe Flash"? at th… (閱讀更多)

Since upgrade Firefox to 35.0, some sites like plus.google.com and http://player.radio.com/listen/station/995-wycd/ will not give me the Allow to run "Adobe Flash"? at the top of the browser. Therefore cannot run Flash on thes sites. If I set to Flash to Always Active it will run.

Asked by brianbrodsky 5 年前

Answered by brianbrodsky 5 年前

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Screenr does not work in Firefox

I have Windows 8.1 and the latest version of Firefox and Java installed. When I try to use the screen recording feature of www.screenr.com/recording the screen loads and… (閱讀更多)

I have Windows 8.1 and the latest version of Firefox and Java installed. When I try to use the screen recording feature of www.screenr.com/recording the screen loads and looks great until I try to resize the recording window. If I try to do that then the recording controls disappear and the screen recording window does not resize. I tried to attach images, but Firefox would not upload them. It just sat there loading and loading and .....

If I just try to record as is then when I click on "Record" nothing happens. I have tried uninstalling and reinstalling Java, and installing earlier versions. I checked "about:config" to see if "true" was listed under "java-enabled" and it was. My son has the same setup as me and it works fine on his computer. My wife has Windows 7 Ultimate, but everything else is the same and it works on hers. I tried running www.screenr.com on Chrome and IE, and it does not work in either of those browsers either, so I am really confused.

I have gone into the settings of Firefox and added java.com, and screenr.com to the "Exceptions" box. I have clicked on the green lock in the address bar to see if "install add-ons" feature was set to allow for screer.com and it was. I have opened the Java Configure console and also added screenr.com to the whitelist and still no luck.

Can you help?

Thanks

Asked by rpittser 5 年前

Last reply by John99 5 年前

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Health report bookmark count wrong, always 3333

Running 35.0.1 on XP sp2 I run the Firefox Health Report. Most of the results seem about right except for the bookmark count which always show 3333. Based on that (and I… (閱讀更多)

Running 35.0.1 on XP sp2 I run the Firefox Health Report. Most of the results seem about right except for the bookmark count which always show 3333. Based on that (and I do have a lot of bookmarks but not that many I think) I started deleting the ones with invalid/dead links but the count remains at 3333. Any ideas?

Asked by JAXII 5 年前

Last reply by JAXII 5 年前

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FireFox ( tried several versions up to 48) Has a problem with windows 7-64 and Ebay

Hello... when accessing "Ebay" some of the entries will initially be shown , but then the first few will disappear after a second or two. Have tried different FireFox ver… (閱讀更多)

Hello... when accessing "Ebay" some of the entries will initially be shown , but then the first few will disappear after a second or two. Have tried different FireFox versions from # 35 to 48 and a few in between , all are the same ... Have contacted Ebay not sure of what to try next I'm running Windows 7-64 ... Thanks Regards Fred

Asked by JustPlainFred 3 年前

Last reply by FredMcD 3 年前

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Firefox stops connecting to the internet shortly after using the "delete parent.lock" fix.

I recently upgraded to 36 and am running Windows8.0. I opened up Firefox after the update and it worked fine until it suddenly stopped connecting to the internet. It doe… (閱讀更多)

I recently upgraded to 36 and am running Windows8.0.

I opened up Firefox after the update and it worked fine until it suddenly stopped connecting to the internet. It doesn't say that it can't connect to the website, it just sits there with the loading charm circling endlessly.

I can restart my computer and use the "Delete Parent.lock" fix, but it doesn't last for more than about 5 minutes. I also can't untick the box for "Read Only" on the folders for profiles. Rather, I can, but it reverts after hitting "OK" and closing the Properties.

Refreshing Firefox after rebooting my computer worked for about the same length of time, so that fix will not work.

Asked by supermikan 5 年前

Last reply by coupd 5 年前

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Random buffering that never ends [Flash/HTML5]

So, interesting opportunity to learn something new! ;) What is wrong: buffering. At first I thought I have problems with Flash alone, but this isn't true. Any video [be i… (閱讀更多)

So, interesting opportunity to learn something new! ;) What is wrong: buffering. At first I thought I have problems with Flash alone, but this isn't true. Any video [be it on Youtube or Twitch, Flash player or HTML5 player, doesn't matter] randomly will stop. I will see the buffer "icon" and... nothing happens. Ever. I can leave it for as long as I want, it will not budge. On Twitch.tv it's a bit different, it will pause the stream for a solid minute and then "restart" itself.

Cleared cache, session files, updated Flash, used Ccleaner as well. Don't want to go through creating a new profile yet (a bit of a hassle), trying to figure out what might be causing the issue. As I said, it's very random, sometimes happens in short video on Youtube, sometimes I can watch long videos without much problem. And no, my internet is not the issue, double checked on that.

Any ideas?

Asked by br0k3n 5 年前

Answered by br0k3n 5 年前

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Which plugins to I need to watch online movie streams?

I can watch Youtube videos as well as streams such as Twitch. However, when I try to watch an online movie stream it doesn't work anymore. The loading wheel just keeps sp… (閱讀更多)

I can watch Youtube videos as well as streams such as Twitch. However, when I try to watch an online movie stream it doesn't work anymore. The loading wheel just keeps spinning, but no error message comes up that says that there is a plugin missing. I installed and updated the flash player and shockwave player, so which plugins do I need more? Java or silverlight maybe? Thank you

Asked by GSicKz 5 年前

Last reply by guigs 5 年前

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eWallet crashing when using Firefox on 64 bit Windows 8.1

Hi there, Since I upgraded my laptop recently to a 64-bit HP Envy running Windows 8.1, I’ve been having trouble with eWallet (a digital wallet for passwords) using Firefo… (閱讀更多)

Hi there,

Since I upgraded my laptop recently to a 64-bit HP Envy running Windows 8.1, I’ve been having trouble with eWallet (a digital wallet for passwords) using Firefox V35.0.1.

In case you don’t know eWallet, it is possible to store passwords, user-id’s and sign-on web page URLs in a card format. When you click on the URL, it populates the fields in the sign-on page.

I am having the same problem on a 64-bit Dell Inspiron laptop my wife uses

eWallet works seamlessly on 32-bit Win XP.

eWallet works on both the 64-bit machines using Internet Explorer and Chrome, but not Firefox.

After many emails back and forth, several complete removals (using Revo Uninstaller) and re-installs of both eWallet and Firefox, this is the conclusion of eWallet Support….

It looks to me like the Firefox installation still isn't quite right on your PC. If you look at the text file you sent me, you'll see on line 43[of the registry dump I sent them] that firefox is referenced under the "Program Files" folder -- but in other places in the file, it's referenced under "Program Files (x86)". My guess is that eWallet is trying to launch firefox using the path Windows is giving it (C:\Program Files\Mozilla Firefox\firefox.exe), and firefox is not actually there. Please note that this area of the registry is Microsoft's, not ours -- we don't change anything in it, we merely use this area for its intended purpose: getting the path to the appropriate browser. I can't explain why Firefox isn't installing properly, but it's outside the scope of eWallet to be able to resolve that particular problem.

My understanding of what they are saying is that Firefox is not installing correctly for some reason.

I have also tried starting Firefox without any extensions or plug-ins, again no success.

Plugins and Extensions installed: Extensions

  Block site 1.1.8
  Classic Theme Restorer 1.2.9.3 
  Download YouTube Videos as MP4 1.7.31
  Ghostery 5.4.1
  Lightbeam 1.2.1
  SSL Version Control 0.4

Plugins

  Open H264 1.3
  Citrix Online Web Deployment Plugin 1.0.0.104
  Foxit Reader Plugin for Mozilla 2.2.4.903
  Google Earth Plugin 7.1.2.2041
  Google Update 1.3.26.9
  Intel Identity Protection Technology 4.0.5.0
  iTunes Application Detector 1.0.1.1
  Microsoft Office 2010 14.0.4730.1010
  Picasa 3.0.0.0
  Shockwave Flash 16.0.0.305
  Shockwave for Director 12.1.6.156
  Silverlight Plug-In 5.1.30514.0
  VLC Web Plugin 2.1.3.0

Could you please provide me with some guidance that may help me in resolving this problem?

Thanks and regards, Steve

Asked by SJG50 5 年前

Last reply by cor-el 5 年前

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Firefox is crashing even after a clean reinstall and after running in safe mode as well

My FF was crashing so I ran it in safe mode it still kept crashing, so I did a full uninstall and reinstalled it and it is crashing again. The new installation is fresh, … (閱讀更多)

My FF was crashing so I ran it in safe mode it still kept crashing, so I did a full uninstall and reinstalled it and it is crashing again. The new installation is fresh, did it a few minutes back and the FF has crashed twice already in last minutes. Some help would be appreciated. Extremely depressing. Here is the crash report... Submitted Crash Reports Report ID Date Submitted bp-84f387ee-c576-449a-b00c-d0ccc2150215 2/15/2015 12:56 PM bp-fc5c2d5b-1d26-4131-8e55-3865c2150215 2/15/2015 12:55 PM

Asked by phatak.sujit 5 年前

Last reply by guigs 5 年前

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Firefox using too much RAM

When starting (or restarting Firefox) everything is fine - even with loads of tabs open. Slowly, even if I'm not using it the RAM usage increases 500M and up. I'm runn… (閱讀更多)

When starting (or restarting Firefox) everything is fine - even with loads of tabs open. Slowly, even if I'm not using it the RAM usage increases 500M and up.

I'm running 35.0.1, but the problem existed with earlier versions too. Reading various threads looks like I'm not the only one, but none of the threads come up with a solution.

I have however tried all the things suggested, disabled hardware acceleration, running in safe mode, etc. Makes no difference. The problem remains. The only thing that works is closing Firefox and reopening it, say every 30 minutes - that's a pain.

As I say this has been going on for a long time in various version (certainly a year or two) and on various PCs. On 64 bit machines with loads of RAM it's a nuisance, but I have some applications which will only run in a true 32 bit environment, and in on those machines Firefox is to all intents and purposes unusable.

The other thing that works is using explorer, but I've been a Thunderbird user almost since day 1 - back in the days when real mozilla techs gave real technical support - so I really don't want to have to do that.

Would be good, as a starting point if someone could say how much RAM Firefox should use running in safe mode with only one tab open. That would at least put a stake in the ground.

Asked by samarang 5 年前

Last reply by John99 5 年前