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Every day half of my bookmarks disappear and I have to restore them

I am running Win 10 with Firefox v58.0.1 Every day, at least once per day, I loose about half of my bookmarks. Most often it happens overnight, when I come back to my des… (閱讀更多)

I am running Win 10 with Firefox v58.0.1

Every day, at least once per day, I loose about half of my bookmarks. Most often it happens overnight, when I come back to my desktop in the morning. I rarely shutdown at night, just leave everything up and running. When this happens, I have to go to "import and backup"/restore/then pick a restore date and reinstall the bookmarks. I always get a message afterwards saying "Unable to process the backup file", but the bookmarks are restored.

Today, I must have lost my bookmarks at least four times. What can I do to stop this from happening? It is a time waster and annoying.

George777 於 2 年前 詢問

George777 於 2 年前 解答

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Bookmarks and backups disappeared. Worked fine at last shutdown, next startup gone, no updates. How do I fix?

Turned on my computer, loaded Firefox and bookmarks gone. Backup gone. No updates or changes. Worked fine and all there prior to shutdown last use. Restarting compute… (閱讀更多)

Turned on my computer, loaded Firefox and bookmarks gone. Backup gone. No updates or changes. Worked fine and all there prior to shutdown last use. Restarting computer - no change. Scanned - no viruses/malware. Other user, my wife still has hers, just mine are gone.

Where are they and how do I get them back? Why are they gone?

zelo 於 2 年前 詢問

zelo 於 2 年前 解答

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How do I contact Mozilla Firefox to ask if I'm able to get my profile backup off their cloud server?

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server? Windows 10 would not update so I contacted Microsoft Support an… (閱讀更多)

How do I contact Mozilla Firefox to ask if I'm able to access to my Firefox profile on their cloud server?

Windows 10 would not update so I contacted Microsoft Support and a technician spent two days trying to various methods to get the updates installed on my computer. After several failed attempts it was determined a Windows "reset" was needed. The reset stated it would uninstall apps but save user data. However, it appears the reset uninstalled and wiped my profile off the computer.

I've already asked a previous question using the Mozilla Firefox support section and verified the profile is in fact gone. No backups are available to rollback using Firefox and the backup profiles in the "Windows.old" and "Windows.old(1)" both contain saved profiles from after the reset.

It sounds like my last option is contacting Mozilla directly to verify my account information and see if they can access my profile on their cloud server?

So how does someone do that? Thanks

AlatorreInWA 於 1 個月前 詢問

AlatorreInWA 於 1 個月前 解答

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Some bookmarks are suddenly gone

Mac 10.12.6 Firefox 59.0.2 Periodically some of my bookmarks are missing. I am able to use my profile file from a back-up to get them back. How do I find out the reason… (閱讀更多)

Mac 10.12.6 Firefox 59.0.2

Periodically some of my bookmarks are missing. I am able to use my profile file from a back-up to get them back.

How do I find out the reason and solve this problem

jeakmc 於 2 年前 詢問

cor-el 於 2 年前 解答

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Unable to recover bookmarks after update on MAC, nothing has worked!

My history is not showing, my auto entry is not showing, and my bookmarks are all not loading. I have tried importing and exporting as well. Export is blank(nothing is ha… (閱讀更多)

My history is not showing, my auto entry is not showing, and my bookmarks are all not loading. I have tried importing and exporting as well. Export is blank(nothing is happening), When I try to import from the Auto-Backups (I did not make manual saves), it says Unable To Recover File.

I have looked in the browser for profiles, and it shows only the one currently in use, no old profiles show.

Any help would be appreciated!

Rupi 於 1 年前 詢問

cor-el 於 1 年前 解答

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Does Firefox store "All Bookmarks" or autosaves to C:? What's the filenames? Dave

My VISTA computer's motherboard died, and thus the computer, but the hard drive was saved. It's now an external drive to a Win 10 laptop. When I go to C:\Program Files (x… (閱讀更多)

My VISTA computer's motherboard died, and thus the computer, but the hard drive was saved. It's now an external drive to a Win 10 laptop. When I go to C:\Program Files (x86)\Mozilla Firefox the directory is dated 5/23, the day before the crash, so something got updated, but the most recent date on files in the directory is 5/10, including the file firefox..application..505kb. When I double-click it and go Bookmarks>All Bookmarks>Import and Backup>Restore there's no file dates in May except the one created yesterday when I was trying to find a way to get a missing bookmark directory and its contents recovered. Thus: How can I get my missing bookmarks back? Are they on the rescued C: (as some kind of "Favorites" file), or "in the cloud" somewhere? Is the firefox file I mention above the correct file to double-click? All help is immensely appreciated. Thanks, Dave

DistressedasHeck 於 2 年前 詢問

cor-el 於 2 年前 解答

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Firefox Sync Lost Bookmarks

After signing in to my Firefox account the history is still present but all my bookmarks from the account are gone. I tried on both Windows and Android and none of my sav… (閱讀更多)

After signing in to my Firefox account the history is still present but all my bookmarks from the account are gone. I tried on both Windows and Android and none of my saved bookmarks are showing.

coolprash 於 2 年前 詢問

Shadow110 於 2 年前 解答

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Firefox update 63.0.1 is "super" slow. Nothing in the fix suggestions works.

This has been an ongoing problem that started, first with update 63.0, and continues with update 63.0.1. I have tried multiple fix suggestions, including the very disappo… (閱讀更多)

This has been an ongoing problem that started, first with update 63.0, and continues with update 63.0.1.

I have tried multiple fix suggestions, including the very disappointing "refresh Firefox" option. While that did nothing to cure the problem, it did wipe out every saved password. That, to be blunt, really ticked me off. It says this fix solution will keep our saved information, with no mention of erasing passwords.

Second, I changed the Network Settings as directed, from Use system proxy settings to auto-detect proxy settings for this network. I have been cautioned NOT to use the no proxy option, because it has a chance of rendering some websites unavailable. Not interested in messing up my browsing experience any worse than these recent Firefox updates have accomplished by themselves.

All these problems aside, my biggest disappointment is in the total lack of communication from Mozilla. While I value the Firefox ideology and the mission to provide a more private internet browsing experience, all this is worthless to me if my pages load at something akin to dial-up speeds.

At this juncture I have no choice but to use Google Chrome until someone can provide me with a workable solution, a solution that doesn't send me back to square one with all my saved Firefox information. If that is the only remedy, I might as well switch my default browser now and begin to re-acclimate myself to the changes.

Thanks.

ProfessorCNut 於 2 年前 詢問

ProfessorCNut 於 2 年前 解答

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Bookmark lost

Suddenly one day, I found that many of my bookmarks on the same website are lost. These bookmarks are in one (default name) folder under a folder. I guess it was caused b… (閱讀更多)

Suddenly one day, I found that many of my bookmarks on the same website are lost. These bookmarks are in one (default name) folder under a folder. I guess it was caused by a firefox upgrade.

aeouxy 於 1 年前 詢問

jscher2000 於 1 年前 解答

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Firefox updating itself and I lost all my history and bookmarks!!

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session … (閱讀更多)

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session or find any bookmarks! I am very very sad.... can anyone help me recover these things?

jennyleis 於 4 個月前 詢問

FredMcD 於 4 個月前 解答

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cannot export of backup bookmarks

I recently had a power failure, which meant that Firefox didn't close down properly when the PC powered down. When I restarted, Firefox had lost all of my previous settin… (閱讀更多)

I recently had a power failure, which meant that Firefox didn't close down properly when the PC powered down. When I restarted, Firefox had lost all of my previous settings, ie bookmarks, passwords etc, so I have tried to recreate a profile which contains all of the previous elements. However, there is clearly something wrong & although I have deleted the places files & run the "Refresh Firefox" utility, these continue. My main bugbear at present is that I cannot either backup my bookmarks file, or export it in HTML format, in order to even consider creating a brand new profile. I have also noticed that my new profile has a bookmarksbackup folder, but is never getting populated with any content. I do have an old profile which I have used to recreate the profile that I am using now, but I am beginning to wonder whether there is some sort of corruption in the files contained, which means that I am simply recreating the problems, over again. I have a number of other quirks & eccentricities, ie the clear downloads button doesn't always work & all of the small icons on my bookmarks have disappeared & show no sign of refreshing, even though a week has elapsed since the original "crash". So, are there other files that I need to delete / recreate in my profile, in order to get back to normal functionality ?? As I say, my biggest current problem is not being able to backup or export my current bookmarks file - it says that it is being done, but no files are actually created. Oh, and I can create new bookmarks, but once again, the small icons which use to be created, no longer appear. Many thanks for any assistance out there.

intarest 於 3 年前 詢問

intarest 於 3 年前 解答

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Lost all data after regular update

My laptop just started up and Mozilla updated automatically to newer version 58.0.2 (64-bit). All bookmarks and previous data is missing. Just checked files under the pro… (閱讀更多)

My laptop just started up and Mozilla updated automatically to newer version 58.0.2 (64-bit). All bookmarks and previous data is missing. Just checked files under the program's folder and all previous data is gone from there too. I want to retrieve my previous data, so please any advice is welcome

puchu6 於 2 年前 詢問

puchu6 於 2 年前 解答

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My bookmarks are duplicating exponentially. I added 2 new bookmarks and now they are 100s.... How can I cancel them and restore the original bookmarks?

After saving two some new bookmark, I found out on my other 2 pcs (synchronized with a third one) that the bookmarks I've added were just multiplied X times, where X stan… (閱讀更多)

After saving two some new bookmark, I found out on my other 2 pcs (synchronized with a third one) that the bookmarks I've added were just multiplied X times, where X stands for hundreds..... How can I restore my bookmark menu? What is the problem? Is it possible to delete more bookmarks at a time?

Aaron123 於 2 年前 詢問

Aaron123 於 2 年前 解答

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YouTube History and (video progress bar) is not saved when I use Firefox as browser

Hi! There is a bug. YouTube History is not saved when i use Firefox as browser. So I deleted it and then reinstalled it, logged in to it and played videos from YouTube ag… (閱讀更多)

Hi! There is a bug. YouTube History is not saved when i use Firefox as browser. So I deleted it and then reinstalled it, logged in to it and played videos from YouTube again. Then i checked again the history and saw that it was saving. Later without any changes in Firefox settings (including addons), the problem began starting again. I still don't understand why it is happening. The addons that i have installed are: Kaspersky Protection, Malwarebytes, uBlock Origin and Privacy Pass. This problem doesn't happen when i use Chrome Browser with same extensions.

algent 於 1 年前 詢問

algent 於 1 年前 解答

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every bit of my previous firefox is gone

I shut my computer down for a day and when I came home and started it again and opened firefox it was like a completely new install of firefox. It didn't restore my prev… (閱讀更多)

I shut my computer down for a day and when I came home and started it again and opened firefox it was like a completely new install of firefox. It didn't restore my previous session, all my defaults were gone, all my bookmarks were gone. I have no idea how to restore any of this any why this happened. Did a bad update get pushed or something?

eric_the_red 於 1 年前 詢問

eric_the_red 於 1 年前 解答

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firefox - my profile is missing and nothing works

PLEASE HELP - I DON'T REALLY KNOW WHAT I'M DOING SO ANNOYED AT THIS NOW (day 2) I EVEN THOUGHT ABOUT GOING TO SAFARI !!! (can't though because i use a samsung phone) Got … (閱讀更多)

PLEASE HELP - I DON'T REALLY KNOW WHAT I'M DOING

SO ANNOYED AT THIS NOW (day 2) I EVEN THOUGHT ABOUT GOING TO SAFARI !!! (can't though because i use a samsung phone)

Got a new iMac with i7 processor (old one 2009 with high sierra) I set up the new one, backed up the old one and did the transfer from the external hard drive. Everything transferred even the firefox pages and tabs migrated but the bookmarks did not. A window for firefox quantum appeared for an upgrade which i left alone for now...

2009 imac firefox still works fine so looked up the problem = eventually found out 'my profile is missing', I have backed up latest copy firefox on 2009 imac and have an .html file and a .json file so using an sd card might work


tried these too but no good http://kb.mozillazine.org/Profile_Manager#Accessing_the_Profile_Manager

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox

https://www.youtube.com/watch?v=2xhFmFqeI5k&list=WL&index=2&t=0s

This is where firefox really lets itself down and I am not going to donate.

ANY IDEAS ? THANK YOU

David Lumley 於 1 年前 詢問

cor-el 於 1 年前 解答

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logins.json.corrupt has zero length - opensuse linux

I've been having a reoccurring problem with my passwords disappearing. This is not the common .corrupt problem. All logins.json* files are truncated to zero length, inc… (閱讀更多)

I've been having a reoccurring problem with my passwords disappearing. This is not the common .corrupt problem. All logins.json* files are truncated to zero length, including my backup.

-rw------- 1 david42 users 1151 Oct 5 13:49 logins.json -- this is the newly created file holding my login here and my email account. -rw------- 1 david42 users 0 Sep 30 10:18 logins.json.09302019 -rw------- 1 david42 users 0 Sep 30 14:35 logins.json-1.corrupt -rw------- 1 david42 users 0 Sep 30 14:37 logins.json-2.corrupt -rw------- 1 david42 users 0 Oct 5 13:27 logins.json-3.corrupt -rw------- 1 david42 users 0 Sep 30 11:22 logins.json.corrupt

This is linux so the AVG problem doesn't apply.

NAME="openSUSE Leap" VERSION="15.0" ID="opensuse-leap" ID_LIKE="suse opensuse" VERSION_ID="15.0" PRETTY_NAME="openSUSE Leap 15.0" ANSI_COLOR="0;32" CPE_NAME="cpe:/o:opensuse:leap:15.0" BUG_REPORT_URL="https://bugs.opensuse.org" HOME_URL="https://www.opensuse.org/"

Firefox 60.8.0esr (64-bit)

dvdmaven 於 1 年前 詢問

dvdmaven 於 1 年前 解答

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My firefox updated and I´ve lost all my passwords. No, I don´t use AVG. I need my passwords back.

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost … (閱讀更多)

I opened my Firefox yesterday and it had updated. I don´t use AVG, and this is the only thing I´ve found when I look up the issue. With this new Firefox update I´ve lost ALL OF MY PASSWORDS. I am extremely upset. How do I recover these?

lourdes.santaballa 於 1 年前 詢問

lourdes.santaballa 於 1 年前 解答

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password-problems

Firefox removed all my stored passwords, and this is going to be a huge problem for me.. They were all in Firefox password manager, or whatever its called, and i tried to… (閱讀更多)

Firefox removed all my stored passwords, and this is going to be a huge problem for me.. They were all in Firefox password manager, or whatever its called, and i tried to lookup logins.json in %appdata%, but it only shows the last password in the list (i had only added a new one when i found out all old ones were gone-made an account at a new site before going through old ones).. The logins.json does not show a rollback history(previous versions)..

I think the fonts etc look different now than it did yesterday, so it could have been an update during the night? Either way, how can i restore it??

v54.0.1 -32bit

tomasos 於 3 年前 詢問

tomasos 於 3 年前 解答