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New install over an outdated version of Firefox,

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The … (閱讀更多)

I have three devices, a desk top, a laptop and an iPad. The desktop is running a very outdated version of Firefox which means it is not compatable just to update it. The forum tried to help me with this a while back, but it was deemed not to be possible, and the best way would have been to do a fresh new install, but there was noway to save log-ins/passwords bookmarks. My devices all have the Firefox sync and that is so far working well. My question is, if I dragged my PC's Firefox into the present by performing a fresh new install, would my synced items install ok....after invoking the Sync feature on the new install. Logic tells me this should be so, as it worked ok with the new iPad, but I know from experience that logic doesn't always come into play. (Windows7) Many thanks

Fozzie777 於 11 個月前 詢問

cor-el 最近回覆 於 10 個月前

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Unable to log into Firefox Sync

I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-… (閱讀更多)

I recently got all new devices and traded in my previous ones and when trying to login to Firefox Sync, I can sign in successfully but then I’m required to provide the 6-digit code that is sent to my email. I am unable to login to my email because the password in stored in my Firefox Sync saved passwords.

Attempted to reset my email password (Gmail) but I need to enter the last password that I used, which I have no idea since I’ve always used Firefox Sync and all I get from Google is “we are unable to verify this account belongs to you”. So not much traction on gaining access to my email account.

In my mind, I assumed that by utilizing Firefox Sync as a form of a password manager, I wouldn’t be in this situation as long as I knew my Firefox Sync password. I have since learned otherwise. I can sign-in on accounts.firefox.com but of course making any change requires that I put in the code that was sent via email.

I attempted to download Lockwise and again prompted to enter the code sent via email.

So at this point, I’m just wondering if I’m out of luck and although I know my password to my Firefox account that I’ll be unable to regain access to it or my email because I can’t access the 6-digit code being sent to that email.

Any additional support or suggestions are appreciated but I feel like I’m unfortunately at the end of the line here on what else could be done.

Corey W 於 10 個月前 詢問

jscher2000 - Support Volunteer 於 10 個月前 解答

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Firefox logins & passwords

Hey, All of the saved logins and passwords are gone while the bookmarks remain. I noticed that logins and passwords disappeared after the computer turned off unexpectedly… (閱讀更多)

Hey, All of the saved logins and passwords are gone while the bookmarks remain.

I noticed that logins and passwords disappeared after the computer turned off unexpectedly due to low battery and unstable power connection couple times in a few minute interval.

How do I get back logins and passwords?

hoops1 於 8 個月前 詢問

FredMcD 最近回覆 於 8 個月前

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Lost Bookmarks

My PC (running Windows 10) crashed and when I restarted I'd lost all of my bookmarks plus I was prompted to create a new user profile. I'm running Firefox 89.0.1 I've tri… (閱讀更多)

My PC (running Windows 10) crashed and when I restarted I'd lost all of my bookmarks plus I was prompted to create a new user profile. I'm running Firefox 89.0.1 I've tried following the information to find and restore my bookmarks but when I try this all Firefox prompts me is to import from another browser platform (which I don't use). Any ideas?

gppoulton 於 1 年前 詢問

FredMcD 最近回覆 於 1 年前

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Videos do not load in Firefox

MAC OS Monterey Verrsion 12.0.1 but problem preceded this update Tried all suggestions listed but the problem persists. All videos function in Safari. eg: https://www.msn… (閱讀更多)

MAC OS Monterey Verrsion 12.0.1 but problem preceded this update

Tried all suggestions listed but the problem persists. All videos function in Safari.

eg: https://www.msn.com/en-ca/video/topvideos/alarm-clock-goat-wakes-owner-with-terrifying-scream/vi-AAQ7Khx

beck.art 於 9 個月前 詢問

FredMcD 最近回覆 於 9 個月前

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firefox keeps rolling back to homepage

firefox keeps rolling back to homepage. It also opens new widows automatically. Please find a solutiion for this, all work is lost because of this. Windows 10, Firefox 94… (閱讀更多)

firefox keeps rolling back to homepage. It also opens new widows automatically. Please find a solutiion for this, all work is lost because of this. Windows 10, Firefox 94.0.2 (64-bit)

sunoj1 於 8 個月前 詢問

sunoj1 最近回覆 於 8 個月前

Places.sqlite gets. corrupted every time Firefox is closed

Hello, Every time I restart Firefox or it crashes or power cuts or anything, place.sqlite file gets corrupted and I have to replace the new file with the .corrupt file. T… (閱讀更多)

Hello, Every time I restart Firefox or it crashes or power cuts or anything, place.sqlite file gets corrupted and I have to replace the new file with the .corrupt file. This has been happening for over a year now, but my computer is always on and I turn it off maybe once every 4-5 months unless I'm forced to restart by a software or by power cuts or stuff. Lately I have been having issues with my Windows and I have to restart my computer quite often and it is very annoying. This happens whether I close Firefox with the X or using the Exit button or even if I keep it open and restart the computer. My places file is 75MBs. I have the same one since 2014. I'm using Windows 10 and latest Firefox edition. Any ideas?

exclusive01 於 3 個月前 詢問

FredMcD 最近回覆 於 3 個月前

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Profile Missing, nothing works!

I'm getting Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible. I don't have a caches folder I can remove the contents of the appli… (閱讀更多)

I'm getting Profile Missing: Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I don't have a caches folder I can remove the contents of the application support folder and nothing changes.

When I go to open the profile manager I get:

MyName$ /Applications/Firefox.app/Contents/MacOS/firefox-bin -P Error: Access was denied while trying to open files in your profile directory.

      1. !!! [Parent][RunMessage] Error: Channel closing: too late to send/recv, messages will be lost

I tried running Disk Utility but it froze the machine as it's a time machine disk and that slows it down immeasurably.

What's my next option?

matthewaudio 於 1 年前 詢問

matthewaudio 於 1 年前 解答

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I lost all my tabs

So my browser pages weren't loading so I went to my windows 10 settings app and went to "Apps" and then I clicked on FireFox to uninstall it but it gave me an option to "… (閱讀更多)

So my browser pages weren't loading so I went to my windows 10 settings app and went to "Apps" and then I clicked on FireFox to uninstall it but it gave me an option to "Refresh" it and so I did that and it fixed the issue I was having but ALL my tabs are gone and I NEED them back. Please tell me there's a way to get them back. I think I even had important ones to. ;-; ;'(

jillv46 於 7 個月前 詢問

FredMcD 最近回覆 於 7 個月前

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All saved passwords associated with my accounts are removed

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what… (閱讀更多)

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what needs to be done.

navneet.nigam82 於 6 個月前 詢問

FredMcD 最近回覆 於 6 個月前

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Private Browsing data still in memory while Crash Reporter is open?

Just had a session crash on me, still got the Crash Reporter open. It was a session with a Private Window open, in which I was doing most of my work. Six months, that is,… (閱讀更多)

Just had a session crash on me, still got the Crash Reporter open. It was a session with a Private Window open, in which I was doing most of my work. Six months, that is, of work and reading. I'm aware of the general irretrievability of private browsing sessions, but it seems a good idea to be very certain and exhaust the possibilities before I unpause my meltdown.

Like I said, the Crash Reporter is still open. Looking at it now. With the language suggesting to me that as long as I leave it open, Firefox hasn't quit or restarted in "full", to my understanding—that the session is still extant in some way. With the checkbox 'Include the address of the page I was on' too... Well, the page I was on was in a Private Window all right. Unless there's a loophole not noted in the Reporter that it can't/doesn't retrieve addresses from private browsing, or that it automatically substitutes the last non-private address, etc.... Then this means the information still exists, doesn't it? Crash be damned? Right now, at least as long as the reporter is open... The implication to me is at least that one bit of information is not completely lost. And if that's not lost, then maybe the other pages in the tab aren't lost yet either. Or all the other tabs in the window. Or the copious notes I'd been maintaining in the address bar's history.

Not that I think there's somehow a quick fix/retrieval possible, but if there's anything at all possible here, I'll try and do it. Regardless if it goes far beyond what can managed through Firefox normally. Private Browsing data is stored in memory, right? So if my surmise that the data has not actually been flushed from memory yet is correct, isn't there something radical I can do to freeze or dump the current state of my memory? Maybe the entire state of my system even, such that the data can be analyzed/retrieved at a later time? Whether it requires a technical touch and mastery leaps and bounds above my current literacy, or if it would need to undergo some drawn-out, folding@home-esque process to be decompiled and analyzable... Literally, if something is possible in this situation where I at least think the data still exists and is calling back or accessible to the Firefox application in some form, I need to consider it.

I'm running Windows 10 and Firefox 74 (again, tells you how long it's been since I restared Firefox). Anyone who can potentially assist or help guide me through this little Armageddon, you have no idea how much your help would be appreciated. Conversely, if you know for a fact that the tiny shred of hope I'm clinging to per my conjecture about the Crash Reporter and the current state of my Firefox is wrong... Then fire away, it's a bullet I guess I'll be biting.

OMT 於 1 年前 詢問

OMT 最近回覆 於 1 年前

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Old history

Hi, This evening I rebooted my laptop and when I came to use Firefox again it decided to install the new version, wiping all my data in the process. Luckily, I had backed… (閱讀更多)

Hi,

This evening I rebooted my laptop and when I came to use Firefox again it decided to install the new version, wiping all my data in the process.

Luckily, I had backed up my bookmarks earlier in the day but unfortunately not my history.

Is there any way to get it back?

BP1992 於 1 年前 詢問

BP1992 最近回覆 於 1 年前

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Restore the profile and than no pwd saving avaiable

Hi folks, the user deleted his firefox completely. But he had saved his profile folder. So I installed the latest version of firefox and loaded all the content from the s… (閱讀更多)

Hi folks, the user deleted his firefox completely. But he had saved his profile folder. So I installed the latest version of firefox and loaded all the content from the saved profile folder into the new profile folder - and he got his old ff back again. But all his pwds where gone - but that's okay, I made a printout of it all. Now he comes back to me with the problem, that none of the pwds enterd new will be stored. I was via teamvier on his pc - and he was right. I enterd a pwd, press the save button, get into the page, quit the page, call the page again - no pwd appeared. I compared all the setup parameter with mine, where everything works fine - there was no difference. So what can I do ? Is it a lockwise problem ? Thanks for any answer Michael

makdiver 於 11 個月前 詢問

cor-el 最近回覆 於 11 個月前

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Log ins and passwords lost

Hi, I have recently upgraded to the latest version of Firefox and when I tried to access my saved passwords they have disappeared. I presume they were deleted in the upgr… (閱讀更多)

Hi, I have recently upgraded to the latest version of Firefox and when I tried to access my saved passwords they have disappeared. I presume they were deleted in the upgrade. Is it possible to retrieve them? If not, this is a disaster as there are many that I use rarely and have no record of what they are/were. Any help gratefully received.

chris431 於 9 個月前 詢問

chris431 最近回覆 於 9 個月前

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Reinstating bookmarks and Reading List from Firefox v92 to Firefox v94

Today I was forced to erase my hard disk and reinstate / reinstall the entire operating system on my MacBook Pro [from my back-up] ... in doing so I was upgraded to Firef… (閱讀更多)

Today I was forced to erase my hard disk and reinstate / reinstall the entire operating system on my MacBook Pro [from my back-up] ... in doing so I was upgraded to Firefox v94 [from Firefox v92] and all my bookmarks and folders and my reading list were lost ... btw I had no option, no alternative was offered ...

Is there some way of salvaging the bookmarks, folders and reading list from v92 and importing them to v94?

I thank you kindly in advance for your advice

PilgrimHikerGal 於 8 個月前 詢問

FredMcD 最近回覆 於 8 個月前

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Firefox loses passwords every time the program closes

I decided to clean up my password file and get rid of hundreds of logins that were no longer active. I exported the passwords to logins.csv and Removed all passwords fr… (閱讀更多)

I decided to clean up my password file and get rid of hundreds of logins that were no longer active.

I exported the passwords to logins.csv and Removed all passwords from Lockwise. Then I imported the CSV file into a spreadsheet and edited the file, and exported a new copy of logins.csv.

Since FF Lockwise would not allow import from csv files, I imported the csv file into Chrome, then I opened FF and Imported passwords from Chrome. This was successful, with a total of 592 passwords imported.

But every time I close FF the next time I open it, all passwords are gone. The logins.json file and the logins-backup.json file are in the profiles folder C:\Users\Jerry\AppData\Roaming\Mozilla\Firefox\Profiles\04bmixuw.default.

I turned off SYNC but this didn't help; I turned SYNC back ON but it didn't help either.

This is now driving me crazy. Can anyone explain how to stop this insanity?

FYI I tried to upload images but the Upload Image feature never worked. Little circle kept spinning.

jburg1254 於 7 個月前 詢問

cor-el 最近回覆 於 7 個月前

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Unable to process the backup file

Hello I have a problem when restoring the file from one computer to another, when I want to restore it it gives this error "Unable to process the backup file". I have bee… (閱讀更多)

Hello

I have a problem when restoring the file from one computer to another, when I want to restore it it gives this error "Unable to process the backup file". I have been looking for some program that allows me to unzip or remove the data or repair.

I have consulted many forums and videos and I cannot know if the failure is irreparable or is there any way to get the information I have consulted this page but it does not finish working https://www.jeffersonscher.com/ffu/bookbackreader.html

"File name: bookmarks-2020-07-24_1163_gm8tLHmdNSoVAHsxUPQZAg==.jsonlz4; Size: 137303; last modified 24/7/2020 9:46:12 (failed JSON parsing: SyntaxError: JSON.parse: unexpected character at line 1 column 1 of the JSON data)"

Can anybody help me?

thanks,

sdiaz.anunzia 於 1 年前 詢問

cor-el 最近回覆 於 1 年前

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Firefox missing ALL passwords and logins

This is really odd. For some reason all of my previous passwords and logins are missing from Firefox. I don't even know if I updated the browser at all for this to happen… (閱讀更多)

This is really odd. For some reason all of my previous passwords and logins are missing from Firefox. I don't even know if I updated the browser at all for this to happen.

What I do know is that the passwords are gone and there is no logins.json.corrupted so I can't follow the steps from what happened to try and get them back. What happpened? I need these passwords. I'm on version 79.0 on Windows 10

mohamedzv3 於 1 年前 詢問

mohamedzv3 最近回覆 於 1 年前