Firefox 技術支援討論區

From the last week Firefox started to give me the error "Secure Connection Failed" / SEC_ERROR_INADEQUATE_KEY_USAGE, preventing me to access some intranet sites. The first time I tried the "Refresh Firefox" procedure found at the beginning of the dis-installation function (started through the standard "Add or remove programs" Windows 11 interface). Now this error re-appears only for one of the internal sites from time to time. If I close all the browser windows and re-open Firefox, the error changes to "Warning: Potential Security Risk Ahead" / MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT (which is an error I'm expecting since the intranet site is using an intenal Certification Authority that I've not yet put among the trusted ones) and with this message I can now proceed to the site by selecting "Advanced..." and "Accept the Risk and Continue".

Which is the reason for SEC_ERROR_INADEQUATE_KEY_USAGE error? I cannot find a mention for it inside https://support.mozilla.org/en-US/kb/what-does-your-connection-is-not-secure-mean ... Is there a way to debug it? Or to avoid re-occurring and the need to restart Firefox?

Firefox version is "113.0.2 (64-bit)" on Windows 11 (10.0.22621.1702).

Hello

Noticed in the last few days I cannot change the proxy settings. Use to be able to. I am on the latest version of Firefox as of today. Try to run Firefox as an administrator but still greyed out. Not sure what is causing this. This is on Windows 10 and a 11 device. Do not have any GPO for firefox. Any idea how to find out what is causing it or ho wto fix it?

Hi, since today I have those wird glitches on YouTube videos (attached image). I've tried restarting Firefox, clearing browser cache and cookies, disabling all browser extensions and nothing helped. On other browsers videos works fine so it's not problem with YouTube

Hi all Gurus,

I have been trying and searching but I could not find a suitable answer. Figured I try asking the question here.

Is there anyway or what is the policy that I can configure to disable the "New Tab Ctrl+T" function on the menu please? Attached image.

On the operating system of windows where the Mozilla browser is installed, we desire to disable user access to all settings so that they can't be accessed. I already generated a working policies.json file but user can still access settings.

Then I put the file local-settings.js in the "firefox_application_folder/defaults/prefs/" with the following text // pref("general.config.obscure_value", 0); // only needed if you do not want to obscure the content with ROT-13 pref("general.config.filename", "mozilla.cfg");

Then I put the file mozilla.cfg in the firefox application folder with the following text // lockPref(); // lock pref, disallow changes

Firefox (v. 113.0.2) returns the following error message: Netscape.cfg/AutoConfig failed. Please contact system administrator. Error: lockPref failed: [Exception... "Component returned failure code 0x80070057] (NS_ERROR_ILLEGALVALUE) [nslPrefBranch.preflsLocked]" nsresult: "0x80070057 (NS_ERROR_ILLEGALVALUE)" location: "JS frame :: prefcalls.js :: lockPref ::line 61" data:no]

See also: http://kb.mozillazine.org/Locking_preferences

var options = {

                   audioBitsPerSecond : 128000,
                   videoBitsPerSecond : 2500000,
                   mimeType : mime
               }

There is a bug when I try to make a video (Twitch, Youtube, ...) go full screen. I click in the full screen button and the video does not expand to the edges of the screen (the screen is shrunk slightly). There is a fix, but it requires the user to put the Firefox window in full screen and then put the video in full screen.

The other web browsers on my mac does not have this issue.

I searched for this issue and found one other reporting about this several years ago when quantum was first released - supposedly it was fixed. But it's still present here.

Firefox 113.0.2, MacOS Ventura 13.4

Network Protocol Error

An error occurred during a connection to www.facebook.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem. I get this often

Hi,

I am using Windows7 64bit. I have never had this problem before. Suddenly I am having this issue that whenever I paste some text in the address bar, or use Paste and go option, for example I am looking up a difficult word in a web page, I would copy it and Paste it or Paste and go in the address bar, Firefox crashes. It crashes even in troubleshooting mode. I have refreshed Firefox twice but no luck. Uninstalling and reinstalling helped for some time, but the problem is back. I have latest version of Firefox.

HI Support team,

when iam using <input type="datetime-local" name="myTime" id="myTime"> tag its not populating time in firefox which is 113.0.2 (64-bit) version iam using and its working other browsers can you please help to fix this one. please let me know more details.

thanks & Regards, Giri

When I log in, refresh, or just open up the website, I'm met with an error message attached below. I use a HP Pavillion Laptop, Windows 11, and am on version 113.0.2 (64-bit). I've tried the following: - Make sure spotify is up to date - Restart my router - Make sure 'Widewine Content Decryption Module provided by Google Inc.' is enabled. - Allow Firefox to play DRM controlled content - Disabled my plugins - Tested this on other browsers (they work) - Made sure I'm not using a VPN. Oddly enough, Spotify's web player seems to function alright in Private mode and the app is fine too. I will try any all solutions presented, please.

I just installed Firefox 2 days ago on a new computer and have no problems till today. I was watching a movie when suddenly all tabs crashed. I have tried uninstalling and reinstalling, checking for malware, making sure firefox was up to date, clearing cache data and history, disabling plugins running troubleshooting mode and restarting my PC. Please help I cannot use Firefox at all.

I wrote this on 13 June 2022: ...I am signed into a Firefox account. I have used this account on at least three different computers. I have downloaded the application anew at least a dozen times.

Firefox randomly, from where I sit, opens things in French rather than English. How can I keep it in English unless otherwise specified (I occasionally want German or Japanese)?

Thank you...

None of the suggestions worked. I reported that, but the thread was archived rather than answered.

How can I get all the info out of my account and try to start another that speaks English reliably?

Thank you.

Hello:

I'm getting older and my vision is deteriorating. I'm at a stage where I'm having significant difficulty getting past the captcha challenges in more and more websites. When I complain to the websites, they're telling me that they don't control the captcha but that's its hosted and run by my browser.

I need to disable the visual tik-tak-toe picture captcha challenge in my FireFox browser... and replace it with anything else. If I'm not able to stop or replace these captcha's coming up in FireFox way too frequently now... I'm going to have to stop using the browser and switch over to another brand that's handling these security challenges differently.

Can you help me stay on the FireFox browser at this time?

Thanks your your attention & help.

Bill B. [email-removed by moderator]

When watching something on Youtube and I click on the coloured download icon, I get to be able to click on the title of the video. A blue 1 appears in the download icon. When I click again, then click on the blue 1 to watch the download. Nothing happens. The window just sits there and states 'downloading', but it does not happen. This happened last year and you managed to fix it; now Youtube seem to have blocked downloading again. Geoffrey D Dean, Australia.

up until yesterday, i was able to 'select all tabs', click on 'bookmark tabs...', create a folder name and then select the 'bookmarks menu' as the location. there would be the folder i created with the bookmarks i selected in that folder

as of yesterday, the bookmarks are saved, but not in the folder i create. they are saved in the general drop down list below 'bookmarks'

So a few months ago I was having issues with Firefox so I deleted it. But today I redownloaded it, and it was working fine, but all of my data is gone my passwords bookmarks my history is there anyway to get this back.