Firefox 技術支援討論區

I am trying to sync my desktop Firefox data to my Android phone, a Samsung Galaxy S21+. In every help topic I read, it says to click the three dots on Android, go to settings and click "Sync and save data," then click "Ready to scan" and scan the QR code provided from my desktop account. The issue I am running into is that the "Sync and save data" option does not exist on my Firefox Android app. If I click on my profile on the phone, I can click "Sync" but it doesn't do anything. It does not work if I try to scan the QR code through the phone camera instead. I am at a loss for how to sync my Mozilla account on these two devices. My Firefox app is up to date. If anyone can help me I would appreciate it.

After the latest update (Monday) my Lastpass extension icon disappeared from the extension toolbar. It was still listed in the Add-ons and themes page. How do I get it visible again? I've tried to right click the Lasspass icon but "pin it" does not appear. I've deleted the extension, rebooted and reinstalled with no difference.

Hello, while using Waterfox, recently, while on Facebook, the time a post was made on any given page stopped being shown except for the most recent - newest - one. Per the attached screenshots, the newest post shows that it was put up 26 mins before I got the screenshot, the post prior to that one does not show how long it's been since it was made. This is only in Waterfox. Not a problem with Firefox, Chrome or Edge. Waterfox is my browser of choice for all social media, so this is particularly problematic. Thanks for any help in resolving this.

~ Bruce in Hawai'i

Hello,

I've been experiencing a great deal of crashes recently, mostly just with individual tabs, but occasionally the Firefox window itself goes down as well. I've tried reinstalling and refreshing Firefox, and I've been doing checks to see if my RAM or other hardware are faulty with no results so far.

I've mostly experienced the issue when playing videos on YouTube, but I've had crashes just casually browsing other sites as well.

Any insight would be greatly appreciated, and thank you in advance.

bp-3e6bcd10-d991-4eb3-b46b-2fca70240516 bp-2f551d4d-717e-44aa-8b9b-b0a090240516 bp-6dfd6f07-f3fa-4199-b2d7-c87710240516 bp-ef69ad81-946d-4543-8e2f-163bc0240516 bp-a0313c91-5bf5-496e-915b-b5b0e0240516

Hello when i am on facebook,and i want to do a video chat or a call chat it now tells me that video or voice calling is not supported by this browser,yet it was all working fine about a week ago and i went to do a video call two days ago and now i can't,i have no idea what has happened regards mark

I am migrating to a new laptop. The new laptop keeps asking me for a primary password. I have never set one up. This issue doesn't happen on the old machine, only the new one. It also won't let me disable the pop-up that asks for the primary password. Please advise.

Hi All,

Is there a way to make the Nav Bar flush with the left and right margins of the browser?

The way it is now, the margins are a bit too much inward, not reaching the ends of the browser window, which makes the buttons on the ends (Back and Hamburger) too wide, as can be seen by the wide highlight when hovering over them. This makes the end buttons rectangular instead of square.

In FF 88, these buttons were flush with the left and right margins of the window, making all buttons on the Nav Bar square.

I'd like all the Nav Bar buttons to be perfectly square and symmetrical. This apparently requires adjusting the left & right margins of the Nav Bar... or is the Nav Bar just too short causing it to stretch itself to the ends of the window? I'm not sure.

Please see attached 2 images.

Thanks!

I have tried multiple Firefox Extensions for saving images instead of using the default Right-click "Image Save as" function, so reduce steps. All of the extensions have the same issue. When the filename already exists, there is no failure but instead a (1) is appended to the end of the file name. No message/prompt either to skip/cancel. It just silently appends. And (2) (3) and so on.

Is this a limitation of the Firefox WebExtensions API? Is it not possible to return a verbose failure for existing filenames?

Hi,

My Mozilla Firefox Web developer tool keeps autonomously toggling on/off in any Firefox window/tab..

Its as-if I'm repeatedly hitting Ctrl-Shft-I (which brings up the web developer tool in the bottom 1/4 of the browser).

I've checked all Setting, turned off all hardware acceleration as suggested for similar flickering problem (which wasn't on anyway).

I use Norton 360 Security Software but have Norton Safe Web disabled. The only active Extensions are Firefox Multi-Container and Firefox Sideview.

Its not doing it at the moment, but I'm not sure exactly what triggers it and expect it to happen again.

Last time it happened I was browsing Amazon. Hitting Ctrl-Shift-I only makes is turn off until start scrolling again, etc.

I don't think its virus related, because I use Norton 360, and Task manager "Performance Tab" show the computer is generally very mellow.

Please help, as I love Firefox, but this problem can drive one crazy.

Thanks Larry Zdanis

Is there any way to make Firefox iOS browser Dark Mode a little darker by avoiding the moments when it is loading or reloading a page and the screen is fully bright white?

I have a PC that cannot access the Internet. Using a thumb drive, I was going to download Firefox then load it onto the PC. Do you think this will work and if so, how do I put Firefox on the thumb drive (be specific - step by step). Thank you

I Can no longer have a direct access to my SFR mailbox and my Gmail. I must reauthentify myself each Time ID and password. I called SFR technical services, they told me they couldn't do anything. Firefox is an old browser, I should try to log myself with edge or chrome. How Can I continue have a direct access to my mail boxes with firefox?

There are some pop-ups I cannot stop.

Naturally, I have clicked “stop pop-ups” in the Privacy and Security section of Firefox Settings. That has worked but not quite. I keep getting some “via l-itineraire.com”. That’s a website I used during a recent holiday in France.

So I installed Block Site.

That has an option called “Block a new host name”. I entered “l-itineraire.com.” and clicked Add. This has had no effect. The pop-ups still arrive from them.

I know there’s an option to open the website and get into the Firefox toolbar, but that’s defeated me. Yes I managed to get to click Menu, but not beyond. Anyway, that should not be necessary – after all I’ve clicked no pop-ups.

once every week or two, private browsing shows up in history. it is not cleared when i close all private windows. the rest of the time it works as it's supposed to. any suggestions are welcome. thank you. running 125.0.3 on mac ventura 13.6.6

Hello Forum,

I keep my shift schedule as a bookmark on my toolbar for quick reference. It's rather small 554x670.

Is there a url modifier to make it load at the %200 i usually look at it at?

http://page.com/image.jpeg:zoomx or something like that?

Thanks Community.

Clenahan

I'm considering switching to Firefox for my primary browser BUT once I log in to AOL to check my mail, the print is tiny and cut off top and bottom of each letter. This is not a new problem, but I'm using Firefox more now and still have to use another browser OR another device to read my email. I am attaching a screen capture of what it looks like.

Hi, not sure the best place to ask, but it's been an ongoing issue since 2022. I kind of believe a shift in Intel has caused some of these issues, but probably not important (and I've already contacted them and did not get anywhere) at the moment.

Essentially, having Firefox running crashes the Intel UHD Graphics system, typically it is the UHD 620, but I believe I have some systems with a UHD 630. On Windows, I get a blank screen for 1.5 seconds, on macOS it crashes the entire Mac. I...I have a hard time wrapping my head around the fact I'm the only one with the issue and has occurred on multiple computers over a period of 18 months. The systems in question include the following:

Dell Optiplex 5040 MT - Fixed by putting a GTX 1650 in its 16x slot. Dell Optiplex 5060 MFF Dell Latitude 7290 Dell Latitude 7490 MSI GF63 (9th generation revision) MacBook Air 2020 w/ Intel i3 under macOS.

The thing is, with the exception of the MacBook, PCs don't report any issues apart from a "Hardware Failure" within the Reliability Monitor and the aforementioned screen shutoff. With World of Warcraft I'm able to reproduce the issue consistently under both DX11 and DX9, but Firefox not so much. I do see it occurring only on YouTube videos on the MacBook and is more common to occur on PC, but I have also had it happen on normal browsing.

I can turn off hardware acceleration and have done so, but I do wonder how much of an impact it will make on power efficiency on say, battery power. Would be something that should be fixed and I would like to put effort into getting it resolved, but I have no idea where to start. All drivers are up to date, Intel Boost is disabled (and I wonder if having it set as so causes this, though the MSI has no such BIOS setting) and it only occurs on Windows PCs with Windows 11.

Thanks for reading.

I don’t understand what Firefox is doing. For example, I used to start typing the first few letters of “weather.com”, which I visit pretty much daily, and it would auto fill “weather.com”. Now it auto fills every time with http://www.weatherbase.com/. I don’t know where that came from. Similarly, I used to type the first few letters of “duckduckgo.com” and it would bring up “duckduckgo.com”. Now it brings up a magnifying glass below the url with “Search with duckduckgo”. I am thinking it might be best if I can start over, i.e. clear out any information it’s saved about where it thinks I want to go, and start remembering the sites I am entering now.