Firefox 社群討論區

I’m currently facing a very frustrating issue with Firefox. I have been using Firefox for many years, and it is my favorite and most comfortable web browser for my day-to-day work. I rely on it heavily as all my bookmarks and other important details are saved there.

However, over the past few weeks, Firefox has been crashing more than 10 times a day. I have already tried all the troubleshooting steps available in the forums and through AI support, but none of them have resolved the issue. I also tried installing and using the Firefox Beta version, but the problem still persists.

In our environment, other users and devices are not experiencing this issue, so it does not appear to be related to internal firewall or antivirus restrictions.

Could you please help me troubleshoot this issue? I am attaching the error screen that appears after the crash along with the crash report for you

Would it be possible to extend the "Delete cookies and site data when Firefox is closed" to not delete cookies from any domain stored in a bookmark? (I don't want to delete those as I'll get logged out/lose my preferences etc)

Hello,

I have disabled AI according to the instructions given by Mozilla, under settings and AI controls. When I search, I still get the first result as an AI generated result. I want to disable that. I don't need AI's help to understand what I am looking for. I want an old school search without AI.

Is this possible? If not, could you please make it possible?

Thanks.

My system was hacked and I had to factory restore it. I didn't write down my login/passwords because I was informed that as long as I had my sign in for FireFox I could restore them on my system.

Alas, I cannot figure out how to do this. I do not have a passkey, a profile or anything other than the email address for my system.

Can you help me? I put all of my important documents in Dropbox and now I can;t access that either.

Anything you can do is appreciated.

Thea Giardina [edited email from public community support forum]

I successfully imported the book marks and see multiple bookmarks folders in library. At least one of them really has the bookmarks. But when I enable show bookmarks, they are nowhere to be seen

Why do I have to sign-in to Gmail AGAIN each time I start Fire Fox?

• This even happens when I simply close and restart Firefox. (Not Windows restart)
• Using Windows 11 and FireFox Version 148.0 (64-bit) is up-to-date.
• Using Privacy Badger extension
• Using Malwarebytes Privacy Guard extension.

I previously had a Firefox account registered with my original email address. Recently, I changed the account’s primary email by adding a secondary email address, switching it to become the primary email, and then removing the secondary email address.

After completing this change, I attempted to create a new Firefox account using the original email address that was previously associated with my account. However, during the sign-up process, I receive the error message: "Primary account email required for sign-in."

It appears that the original email address may still be linked to the previous account in some way, preventing it from being used to register a new account. I would like to understand why this is happening and how I can free the email address so it can be used to create a new Firefox account.

Hey friends, n00b questions - how do I allow pop ups on a website again?

I accidentally clicked too fast and clicked to not allow pop ups again on a site I need a window to pop up.

I went to settings to make an exception for the website, but it still does not work.

Any help please?

Firefox detected a potential security threat and did not continue to apps.ngte-welfaretrust.gov.bd because this website requires a secure connection.

What can you do about it?

apps.ngte-welfaretrust.gov.bd has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Is anyone monitoring this community? Has it been abandoned?

I've been having an ongoing problem. I fixed it myself, because after posting here, I had zero responses and didn't know what to do, so I messed around and tried things on my own, which seemed to fix it. But apparently, it is not fixed, and I still don't know what to do. A Firefox expert I am not.

Very simply, I use two different computers, each 2000+ miles apart. Each time, and this has worked for well over 3 years now, the entire computer is copied to a backup. The backup data is restored, the current Firefox profile, as well as the Firefox program. To repeat, this has worked for well over 3 years now.

In order to get the extensions working, that requires disabling and then reenabling each one. (Otherwise, Firefox will not access the internet.)

This time, the extensions were disabled and enabled, and everything appeared to be working fine, but nope, not a single extension works. Even choosing a different extension that is normally disabled doesn't work.

I used to use Adaware, which is on the disabled list, so I disabled the non-working Ublock Origin and enabled Adaware, and it doesn't do anything. The ads roam freely all over the page. They pop up and dance around.

Not one extension will work. New, old, enabled, disabled, whatever. Nothing.

Does it bear repeating that I am not a Firefox expert? Without an answer from someone who knows what they're doing, I may as well switch to crap, inferior Edge with the zillions of dancing, pop-up ads. And I hate Edge.

I'm begging for an expert to help here.

hello team, I currently locate in China. days ago i have tried a vpn called "Veee". since then i could not log in many websites. i have asked Veee team but they say they dont know. it really sucks. i also asked AI tool but none of the method works. i think the vpn has changed some settings of my Firfox. because i can actually log in those websites with Edge. but i only want to use firefox. the errors either "cant connect" or something like refusing my access. please help. i love you guys.