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Firefox crashing on launch. Clean reinstall doesn't help.

Firefox has started crashing immediately upon launch. The browser window never even opens, and all I see is the Firefox crash reporter. This problem just started today. E… (閱讀更多)

Firefox has started crashing immediately upon launch. The browser window never even opens, and all I see is the Firefox crash reporter. This problem just started today. Everything was working fine previously.

I have tried opening Firefox in troubleshoot mode, but it still crashes. I've also done two clean reinstalls, deleting all Firefox files in between. This has not helped either.

I've attached a screenshot of the detailed crash report. In case it's relevant, I'm running Windows 11 on a Microsoft Surface laptop with Snapdragon X processor. I know the Snapdragon has had some software compatibility issues, but Firefox had worked fine on it until today. I'm totally stumped, and appreciate any ideas!

jglickenhaus 於 2 個月前 詢問

markwarner22 最近回覆於 2 個月前

Firefox weird acting when uses GPU acceleration, and this results in a low frame rate on any GPU-demanding page (bug)

So, i have a laptop, with integrated cpu graphics (Intel UHD) and discrete gpu (RTX 3060), first times when i set in Windows settings to use Firefox powerful gpu, it just… (閱讀更多)

So, i have a laptop, with integrated cpu graphics (Intel UHD) and discrete gpu (RTX 3060), first times when i set in Windows settings to use Firefox powerful gpu, it just won't, i tried restarting browser but i forgot that i have opened private tab, so i not restarted browser. So, on any pages like WebGL Aquarium, i have pretty low fps, in comparison to other browsers (like Microsoft Edge or Google Chrome). Then, after i see that tab, i closed it, and after restart i got my fps, but.. still lower than other browsers, on WebGL Aquarium with 30k fishes, Firefox max fps is around 35, but on Chrome is around 70 (two times faster). I found one page that shows gpu that uses for acceleration, and it shows pretty weird information in Firefox. https://kdashg.github.io/misc/webgl/low-power.html So, in Chrome it says like "Nvidia RTX 3060 Mobile GPU", and when i choose integrated gpu for this browser in windows, it says like "Intel UHD GPU", but, in Firefox, on first tries it said same, but when i got discrete gpu acceleration, it says that i have "Nvidia Geforce GTX 980". I was like, what? Where it did come from? This explains why I have a fps two times lower but who will explain to me why this gpu is here? I tried to change all acceleration settings in browser, but when i just disabled any acceleration, still shows GTX 980 what is more weird than if it just shows like nothing or Intel GPU, cause is disabled but still uses hardware acceleration, but no matters if i let Firefox use recommended performance settings or set to use acceleration when is available, it shows GTX 980. I think it's about a bug, or something? I can't say that's Windows problems, drivers, or any other thing, cause, other browsers don't act like this, and i just don't have GTX 980 in my laptop on side with RTX 3060 and Intel GPU, anyone even know that laptop like this exists? Screenshot don't wanna upload here so i decided to place it on imgur. https://imgur.com/pyMZQr0

j3nnyaid 於 1 個月前 詢問

TyDraniu 最近回覆於 1 個月前

my search ingine is crashing everytime and I have troble accesing website I have added to my favorite.

The image I uploaded is all I am getting. I even got on line one on one with my McAfee and they got on my computer. I need help guys. Is not just browse, I am also having… (閱讀更多)

The image I uploaded is all I am getting. I even got on line one on one with my McAfee and they got on my computer. I need help guys. Is not just browse, I am also having issues accessing the website I know my account has been compromise. All I did different is add 2 adds on that were recommended by Mozilla and I removed them but it looks like the damage was already done.

Ceci Monroe 於 1 個月前 詢問

Eric Robertson 最近回覆於 1 個月前

Firefox on PC running Windows 7 - Firefox Starting up

I am running Firefox in Windows 7 on a PC. When I start up Firefox, in WINDOWS Task Manager there appear between 20 and 30 instances of firefox.exe of different sizes in … (閱讀更多)

I am running Firefox in Windows 7 on a PC. When I start up Firefox, in WINDOWS Task Manager there appear between 20 and 30 instances of firefox.exe of different sizes in the Processes Window. I can End Process on most of them without shutting down Firefox or any of the other instances of firefox.exe. However if I shut down one listed with about 200,000K of Memory (Private Working Set), then Firefox shuts down and all other instances of Firefox disappear. If I open an new tab in Firefox, more instances of firefox.exe appear.

I have never seen this behavior before. I tried uninstalling and reinstalling Firefox, but the same behavior occurred. Is this normal behavior, or should I be concerned?

I have enclosed screen shots from the Task Manager. I also have a Dump File of a couple of the firefox.exe instances, including the large one, if that would be helpful.

Thank you.

woodwarw 於 1 個月前 詢問

jeff-g 最近回覆於 1 個月前

FF will not open any sites, just hangs there

When I open FF 137 on my iMac running OS 12.7.6, it just keep trying and trying with no link. When I try and quit it needs to be forced quick to stop running. There are n… (閱讀更多)

When I open FF 137 on my iMac running OS 12.7.6, it just keep trying and trying with no link. When I try and quit it needs to be forced quick to stop running. There are no fire walls and it worked yesterday 4-5-25 just fine, but no go today. I tried replacing FF and still no luck, what do I try now, [email removed]@yahoo.com

tucsonmac1 於 1 個月前 詢問

Mutaz Awad 最近回覆於 1 個月前

Pages won’t load after restarting

I restarted Firefox on my Mac earlier, which I think updated it from 136 to 137. After reopening it, web pages won’t load anymore. They either time out or just load indef… (閱讀更多)

I restarted Firefox on my Mac earlier, which I think updated it from 136 to 137. After reopening it, web pages won’t load anymore. They either time out or just load indefinitely without doing anything. I went through the troubleshooting page and tried reinstalling it, which didn’t help. My computer’s firewall is off as well. I’ve tried refreshing it multiple times, and I get a message that Firefox has crashed before it actually refreshes. After that, pages will load normally for a very short amount of time (about 30 seconds) before stopping again. Pages are still loading normally on Chrome and Safari, so it’s only Firefox that’s having an issue. Does anyone have any solutions for what this could be/ways to fix it?

Sylvie Thomas 於 1 個月前 詢問

Dorothy 最近回覆於 1 個月前

I have observed that Firefox has a problem with incomplete rendering.

I have observed that firefox has a coloring problem. When firefox is minimized to the toolbar, after a while, maybe a few minutes, when it is opened, there is always blac… (閱讀更多)

I have observed that firefox has a coloring problem. When firefox is minimized to the toolbar, after a while, maybe a few minutes, when it is opened, there is always black uncolored content at the bottom of the screen, occupying about 1/3 of the height.

Attached are two screenshots.

SNCHUN LIN 於 4 週前 詢問

markwarner22 最近回覆於 4 週前

Unable to get to any website afterrupdating to Firefox version 137.

I recently updated my Firefox browser from version 136. to version 137. and after the update I was unable to get online to any website I tried and Firefox would freeze an… (閱讀更多)

I recently updated my Firefox browser from version 136. to version 137. and after the update I was unable to get online to any website I tried and Firefox would freeze and crash, generating a crash report that Mozilla probably didn't get because firefox couldn't send it. Safari was working, as was Chrome, so I know it wasn't a network issue. I cleared the cache and tried again and still nothing. I then uninstalled Firefox and reinstalled it from the Mozilla website, (had to use Safarii to get the Mozilla website) and still could not get to any websites. I'm on a Mac runnning OS 15.3.2 and I have a bootable backup of my machine that still had a copy of Firefox v 136 which i reinstalled on my mac and it works. What can I do to update to 137?

sfsherman 於 3 週前 詢問

jscher2000 - Support Volunteer 最近回覆於 3 週前

Unable to move different pages or have different tabs on my Mac Air laptop screen.

From the last two Firefox updates, I no longer can move sites screens around on my Mac Air laptop. Only one page at a time shows up and consumes the screen. I am no lon… (閱讀更多)

From the last two Firefox updates, I no longer can move sites screens around on my Mac Air laptop. Only one page at a time shows up and consumes the screen. I am no longer able to copy and past and move info to another screen. A couple of weeks agom I cleared my cache but not sure that had anything to do with it. Please suggest solutions. Is there an add on or something that needs adjusting?

Thank you.

Claudia MacLeod 於 5 天前 詢問

jscher2000 - Support Volunteer 最近回覆於 5 天前

Graphic glitches with v.135.0.1

Since updating to version 135.0.1 last night, all kinds of interactive maps have been loading like the pictured attached below. Even maps in pdf aren't properly loading, … (閱讀更多)

Since updating to version 135.0.1 last night, all kinds of interactive maps have been loading like the pictured attached below. Even maps in pdf aren't properly loading, loading black pages. Everything works completely fine in all my other browsers.

FireFoxFan1 於 2 個月前 詢問

TyDraniu 最近回覆於 2 個月前