Firefox 技術支援討論區

This problem exists ONLY on Firefox. I vary search engines, from DuckDuckGo to Presearch and Startpage depending on the search results I get.

For no apparent reason I will get a "suspended connection" message on Startpage while using the Firefox browser. I have included both the link and a screenshot of the problematic page. The page will open perfectly several times, and then suddenly, in the same session, if I open a new Startpage tab, this message will appear. While the suspended connection message is visible in Firefox / Startpage, I will try Startpage in Edge, Opera, Chrome and Midori, and they all open to the Starpage beautifully.

I am using the Firefox 125.0.3 browser, I have cleared caches and cookies, and run full malware scans, with zero negative results, and yet this problem persists. It is sporadic, and does not occur on a predictable basis. It occurs whether the Mozilla VPN is on or not, and switching from on to off or off to on changes nothing, even after refreshing the page.

I am assuming that this is a Firefox issue, as the problem does not occur on other browsers

I can easily switch browsers and / or search engines, but Firefox in conjuction with Startpage is my preferred combo. I just find it frustrating in that I cannot fix it myself.

So....Ehhhh...what's up doc?

https://www.startpage.com/sp/captcha-block#?bc=US&bi=QuadraNet&be=a2667ecaaf93ae9c091acfff4cebeacc&bds_t=1715638671T77bc1f599823650a2bba749db91bb9c806807a1edc0a34414bf50516dbe0e125&bds_s=dd88ea12048c4efdb6fb4d366c52ae8f&lui=english&cat=web&language=english&t=night&cmd=gen_page

Ever since Firefox browser updated, my Home (specifically Shortcuts) has been glitching.

They do not show up, no matter how many rows I add or subtract. Web search and Recent activity still works (to an extent) but Shortcuts? Never again. Please fix it ASAP.

Native manifests describe where native messaging browser extensions can be found, as described here:

https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Native_manifests#native_messaging_manifests

Specifically on the MSIX version of Firefox available in the Microsoft Store, what directory does Firefox look in for native manifests?

The problem I need to solve is that I need to place a native manifest in a location where Firefox can see it, specifically in the new Windows MSIX installer. This seems to be reasonably straightforward, if I can confirm where that is.

hello firefox support, i recently signed into firefox on desktop but now i cant seem to remeber the account password so after making a new password after clicking on forgot password ,will i lose my bookmarks and ad-ons and all the customized settings? pls help me in this situation i dont want to lose my data pls .

Samsung Galaxy S24 Ultra running latest Android update and latest Firefox update. I set Firefox as my default browser. I have un-installed all updates for Samsung Internet and removed all permissions for it. Disabling it is greyed out. Some apps that I use have links to websites. Too frequently, when I go to one of those links, the intro screen for Samsung Internet opens. Then, when I look at the settings in Firefox it is no longer set as the default. Then I set Firefox to default and go to my phone settings to see that Firefox is selected as the default. If I open the previously mentioned app and choose the web link, Firefox will open. But somewhere along the way, the default changes back to Samsung Internet and it's a vicious circle. I have posted in a Samsung forum but haven't gotten a reply that solved the problem. Please help. Thanks Mike

Hello,

My company recently started using ActivTrak Monitoring software and I need some help configuring the setup for Apple computers. I'm trying to create a custom .mobileconfig to automatically turn on the browser extension and then stop the end users from turning the add-on off. I can successfully install and lock the extension on once installed but need to manually activate the add-on first. What do I need to add to the plist to enable the extension automatically?

Thank you!

When accessing my site (in attachment to avoid indexing), Firefox blocks with a "Possible security risk" interstitial. DoH requests to the configured https://dns.google/dns-query service work from an external application on the same machine as the browser, but about:networking#dnslookuptool reports the host being unknown.

slow browser takes long time to change screens & i have hi speed inernet & side skrool bar works half the time &stay loged in dont work makes you log in evertime fix website

Hi, Today I discovered that firefox has logged me out of every site. I checked the cookies and there were cookies.sqlite and cookies.sqlite.bak. When I delete the newly created cookies.sqlite and rename cookies.sqlite.bak to cookies.sqlite, I am logged back in to all sites and everything works fine. I notice that the cookies.sqlite.bak file is created when I go to twitch.tv. Can I check what is causing this problem and fix it somehow? I've already tried deleting the cookies just from the twitch.tv site, but that doesn't help.

OPEN PREVIOUS WINDOWS AND TABS is unchecked but upon startup firefox always tries to do this and I get an error message. Computer crashes, shutoffs, sleep mode and Firefox wants to go to my previous windows and tabs : I HAVE IT UNCHECKED FOR A REASON, I DON'T WANT TO GO TO PREVIOUS TABS.

hi there, nowadays i am suffering a bad moment....because when i am trying to visit a website and trying to view an article the website automatically redirects to other sites,,,, and this is very disappointed..

so now i am asking for a solution to turn off auto redirect..

Hello, How can we disable QUIC with the latest ADMX or via registry entry on Windows 10. I see not settings under ADMX that can assist in doing so. I dont mind implementing a registry entry in GPO as well.

Thanks

I using kubuntu (ubuntu with kde) 22.04 and firefox will not recognize my security key. There is a really good thread on this here. It is now closed.

https://support.mozilla.org/en-US/questions/1412073

One of the solutions is to install firefox from the mozilla server. On other forums, this is referred to removing snap and installing the debs. I haven't tried this.

Reading through the thread however, it seems like the snap version should work. The manufacurers id and product code for my Thetis FIDO2 usb key are present in the etc/udev/rules.d/70-snap.firefox.rules

This answer says to disable apparmor. I tried that, but it didn't work.

I have quoted this answer below.

This isn't actually a firefox problem. KDE Neon uses the firefox package from the Mozilla Team PPA and there's nothing wrong with that package. The problem is that Neon enables app armor on firefox which breaks access to password managers and security keys. sudo aa-disable usr.bin.firefox works around the problem by disabling app armor for firefox. aa-complain was not sufficient in this case.

Is there anything else I can try?

I can add the short cuts I want but if I go someplace new Firefox will add it to my shortcuts without permission. This seems to be a new problem, and I don't like it! Then if I dismiss or delete from history its still not removed! Very annoying and may cause me to ditch Firefox for good!

Hi, I'm using Firefox 125.0.3 64-bit with Linux mint and some of the tiles on the homepage have disappeared I have selected 4 rows in settings but only 2 and a half rows show, I can remove all rows and select 4 rows again but only 2 and a half rows will show all the edit, pin etc, options are there and work and I can rearrange the tiles but if I dismiss a tile it disappears completely, any help much appreciated. please see added image.

This isn't the first time this has happened. After each occurrence, I have to completely uninstall the browser and reinstall it from scratch. This means I have to reopen all my tabs, which is very annoying. In Chrome, I have had a large number of tabs open for many years and it works fine.

With Mozilla, something terrible is happening... I have many tabs open in Mozilla, and there comes a moment when, upon launching the browser and opening two or three tabs, Mozilla starts consuming up to 10 gigabytes of RAM. If I open a few more tabs, the browser crashes. I don't need to open 50 or 100 tabs, just 7-8-10 tabs are enough to make the browser crash. Moreover, if I open a new tab and go to google.com, the browser takes a very long time to load, even if it's the second tab.

This problem has happened before. I don't do anything with the browser, just visit sites like YouTube.

Clearing the cache and other recommended actions do not yield positive results. This is very annoying. Mozilla is my first and favorite browser, which I have been using for almost 20 years. I wouldn't want to uninstall Mozilla.