Firefox 社群討論區

Hi all,

I have another query ongoing which trying to fix seems to have caused this problem: https://support.mozilla.org/en-US/questions/1581166

I'm logged into Firefox account and have everything synced. I've logged multi-account containers (MAC) into my Firefox to try and sync accounts. However, the containers are not syncing AND I now cannot send tabs to or from this instance of Firefox.

This started either after I refreshed Firefox or after I reinstalled it, I'm not sure which. Before Refresh I definitely had full sync, and I believe containers were synced but I had not changed anything in MAC for a long time, many months maybe years.

To try and fix this, I logged out of my Firefox account for both MAC and the whole browser, then closed Firefox. I then restarted Firefox, logged into my Firefox account and tested that I could send and receive tabs - I could, so that worked. I then logged into my Firefox account with MAC and tried to send a tab, and I couldn't, and nor did the containers sync. So, it seems that the MAC addon breaks sync.

A workaround is just to not depend on containers sync, but I'd prefer to get this back.

Any suggestions on how to fix this, or is this a bug in Firefox or MAC?

Cheers :)

An error occurred during a connection to tpz.sashacare.com. SSL received a record that exceeded the maximum permissible length.

We had a power outage in our area. Afterwards when the power was back on I could no longer get CNBC.com to work properly. It kinda opens but nothing goes live nor do the videos play. If I switch to Chrome everything works, but I like Firefox! Lynn Nichols

I've done recent updates (May 2026) and after having 3 updates in recent months, I still have difficulties with my video programs (both Zoom and "One-click) slowing down during my work which is 100% virtual. How can I revert to an earlier version where this was resolved, please!!??

Firefox runs some sites slows on one of my Windows 10 computers.

I'm running Firefox on 4 Windows PCs and 3 of the 4 work just fine using the same synced profile.

Fidelity.com and Amazon.com are 2 of the sites that are very slow to load. They will eventually load, but clicking on any links causes another slow load.

The same web sites are fast when I use MS Edge.

Troubleshooting steps I've taken (none of which have worked):

• Refreshed Firefox
• Created a new profile
• Uninstalled Firefox leaving my old profile
• Completely uninstalled Firefox and deleted my profile

Any thoughts on troubleshooting steps to take?

This has happened randomly on several different computers, both windows and ubuntu linux. It just now happened on my Win 11 computer. Was viewing the CNN news site and FF suddenly closed, without a "FF crashed..." message.When I clicked the icon to reopen it, it came up with the home page group of tabs instead of reopening the windows and tabs that were opened when it crashed. Worse, none of the previous months of history shows up and recently closed tabs and windows are both greyed out.

Is there a way of recovering the history of what I was working on at the time of the crash and what the hell is causing this? I am close to dumping FF and going with something else as this is highly annoying.

help me restore my open windows. this has also happened a couple times before and its very frustrating when i have tabs open to read/refer to later or am in the process of reading and then i have to try and find them all again.

Randomly my firefix just get loggedout and when i immediately logged it in again using mozilla i cant see my bookmarks my other accounts my profiles and all my groups and other information it was like i had made a fresh account all my data is lost what to do ? PLZ help i really want my data back i have been trying to get my data. Working on it for last hour.

Hello! I can't login to my x.com account from Firefox 115.35.2esr on Windows 7 SP1. I'd was stay logged in many years before I accidentally clear my cookies. And now I can't login. It just reloaded input form when I type my login and press "Next"button. I tryed login from Private mode, I tryed to disable all addons. Nothing helped. But I still can login/logout from Firefox 140.10.2 on Windows 11.

In Firefox console I see

errors [ {…} ] 0 Object { code: 399, message: "Could not log you in now. Please try again later. g;177706962260066684:-1778241640627:geToqptptoIvemMOHotwS0TF:1" } code 399 message "Could not log you in now. Please try again later. g;177706962260066684:-1778241640627:geToqptptoIvemMOHotwS0TF:1"

and

Corporate Policy: Skip unsupported function name "identity-credentials-get"

Can anyone help me to fix it?

Hello, I have Windows 7 and I use Firefox ESR as my browser. It has work correctly for years now, but since a couple of days it has problems with downloading the latest updates. It asks me download the update but as I go into the settings page, the download is stuck at 0 kB. I also get a message box that FF is not able to download the update and it sends me to a Mozilla Firefox ESR download page and when I want to download the ESR version, FF cannot open the page with the installation file. Also many other links on the Mozilla page do not open or do not open correctly. Also it doesn't open this support page, I am writing this messages through my phone. Also it doesn't open the website bol.com. So what can I do. I have already tried clearing the cache and cookies. It doesn't help. I hope you can help.

I tried to remove the new 'profile'. I don't want it. now ALL my data, settings & bookmarks are GONE ! Help me revert to & restore the previous account settings !!!!!

Halfway through today I'm unableto access three sites which I use regularly.using a VPN: 1337X.TO EZTVX.TO THEPIRATEBAY.ORG

Getting the error message:

An error occurred during a connection to thepiratebay.org. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the web site owners to inform them of this problem.

I am able to access THEPIRATEBAY.ORG with Opera <ptooh> so the site itself obviously doesn't have a problem.

I've tried changng my VPN location from the UK to Amsterdam, NL and to Washington, USA but none of those locations have helped.

My wife needsher daily fix of American soaps and Police dramas which never get to us here in the UK

How can I get around this, I really don't want to go down the TOR route unless I absolutely have to.

Moderator note: This question has been edited to correct the formatting.

Recently passkey function stopped working for Roboform which requires entering password for each login event. Roboform support indicates the issue is being caused be Firefox function. Please advise on this issue. Thanks,

I use Firefox frequently as it is the most useful browser I have. I want to keep a clean desktop and do not have icons on my desktop. Every time Firefox updates, it places an icon on my desktop. I do not want it there and delete it. It is very, very annoying to have to delete every time there is an update. How can I keep that from putting it on my desktop? If the thinking is that if it gets put there, I will use it, that will be what keeps me from using it. If I cannot find a way to stop it, I will remove the program altogether and figure out a way to do the things I currently do with Firefox. Please let me know how to accomplish keeping my desktop clean.

video downloadhelper is not saving the videos to vdhelper folder any longer. how do I change the folder location for only the video downloadhelper. its going straight to download folder.

thank you for your assistance.

Hi whenever I use my Google account to sign into websites (Google, ebay, YouTube, & anyother sites,) Firefox will become unresponsive, the window containing the tab i was using becomes unresponsive, sort of. - I can't click any open Firefox Tabs, - the red 'Close' radio button is greyed-out, so I can't close any tabs or the window - right-click is unresponsive, so i can't close tabs that way, but Command-W closes the tabs normally, but the others are still unresponsive.

- i can open a new Firefox window (with &/or without Tabs,) which works normally.

- & unrelated, but earlier, Firefox was running really slowly, Youtube videos were slowed down, but audio was normal, and scrolling was slow.