Firefox 技術支援討論區

I searched in Google and this website for instructions for how to delete specific cookies for a website. Many instructions are probably for older versions of Firefox.

I used to be able to login as of this morning to Wizzair.com. Then suddenly, regardless what I do, I can no longer use Firefox to login. I used the Preferences/Privacy & Security/Cookies & Site data/Manage Data for Wizzair.com to remove the cookies for the website, but it didn't help. I changed the password, it didn't help.

Their chat support sent me to their Privacy statement. There, there is custom list of cookies that they use. I was told to try to delete them individually... I have no idea how to do that and I could not find a method that works.

I can login the website using Safari. Any suggestions for what to do to be able to use again Firefox to login into this website? Thanks in advance.

Every time I use Google Meet, Firefox show me a tiny orange controller over al my desktops in Fedora Linux. It is a bit annoying an distracting. Maybe could be great this icons appear in the os panel in linux.

i installed the latest version from the website, and it only opens for a split second before it crashes. no error message, it just closes before its even fully open. same thing in troubleshoot mode: the troubleshoot mode popup only appears for a second, i dont even have time to read it before it closes. no error message. i tried a clean reinstall and nothing changed. i opened it in safe mode and it worked with no problems. i read that there are sometimes issues with avast, which i used to have, so i deleted the residual files i found in AppData and Program Files. still nothing. now the only antivirus/firewall software i have is windows defender (and i know that because windows defender keeps telling me haha), and i tried adjusting the windows firewall- still nothing. i would love to include a crash report ID, but there are no crash reports in the folder (photo attached), even though ive tried to open the app half a dozen times since reinstalling.

not sure if its relevant, but just in case- when i couldnt open the version from the website, i tried installing it from the microsoft store, and it actually worked fine at first. but shortly after i finished setting it up (it was probably open for less than an hour), it crashed and then it was the same- crashing immediately upon startup. i have since uninstalled it, in case they were interacting in a weird way, so now i only have the version from the website. i also have the mobile app on my phone and it works like a charm.

i consider myself pretty good at troubleshooting, but im completely stumped here. sorry for the long post, any guidance would be greatly appreciated

Usually Firefox keep the login info for almost all sites that we need to login! I have a site that i have to login periodically and it requires 3 fields to login! A user name A subscription key (password) and a third which is my VAT number! My Vat number i remember it and that's not a problem! But the other 2 fields i would like Firefox to remember them! I manually registered a login entry for that site but firefox gives me nothing when i enter the site? Any ideas why and how can i solve this problem? Thank you!

Is there some way to recommend an extension that's available in the Chrome Web Store but not available for Firefox? It's the only one I've found anywhere that does this, particular job.

Beanote will allow a sticky note to be made *anywhere* on a web page -- not in a sidebar -- and it will stay right where you want it. Or you can move it. Also, if there are tabs within a portion of that webpage, it will bleed through transparently to all of them. If you want to add it to another of these tabs, you just click on it and you can move it anywhere you'd like; again, it will stay there.

I have a new laptop so needed to install an adblock. The search results page gave many choices. However, no matter which one I clicked on it said this page is not available in your region. Now how is that possible seeing as on my previous laptop and in the same region I could install the add on? I have had to use a VPN to install the adblocker. Please explain how regions prevent the installation and why it happens. Firefox is universal or so I thought.

scroll bars cover website-widgets (check boxes) (110.0.1 64-Bit)!! e.g., when trying to activate a checkbox at the right edge (Amazon, marking an item to cancel an order) that is not possible because the firefox scrollbar (right side) covers the Amazon checkbox, so it is impossible to mark it, and so the order cannot be cancelled!

This is an unacceptable malfunction!!

(OTOH, on MSEdge, the scrollbar sits to the right of the checkboxes without ever covering them, so it's obvious that this is specific Firefox malfunction!!!)

I have the plasma browser integration extension and the corresponding package for my distro. But it doesn't work and I get the "failed to connect to native host" message. Am I doing something wrong? I use: KDE neon 5.27 KDE plasma version: 5.27.3 Firefox edition 111.0, Mozilla Firefox for Ubuntu Thanks in advance!

"Open previous windows and tabs on startup" doesn't seem to work for me - I check off the right box in Settings. (see attached file) but it doesn't work. I use Firefox as a dedicated app for one project, so would like it to open right at the four pages I always use.

Odd, because this USED to work, but has stopped doing so in the last week.

Laptop using Windows 11 64.

I downloaded the newest version, also signed in and out, but no help.

Thanks.

Hi. Just a couple of days ago, Firefox lost the ability to load the website "ebay.com.au". The UK ebay website loads fine. As does the USA ebay website. I have tried running Firefox in troubleshooter mode disabling all extensions, no fix. I have been able to test this problem on one other Desktop PC, whom also is unable to load (ebay.com.au). Both PC's are 64-bit Windows 10 and have separate router and Internet connections. Both PC's are using the latest Desktop Firefox (111.0.1). I have tested disabling the software (BitDefender) Firewall on the PC, did not fix.

As of last week, I have been unable to log into the PNC.com website (exact URL: https://www.pnc.com/en/personal-banking.html)

I am not sure exactly what the problem is but I have no trouble logging in if I use Microsoft EDGE. My belief is that the problem is specific to the FIREFOX browser.

Laptop System: OS: Windows 10 pro (64 bit) OS Version: - 22H2 OS Build - 19045.2728

Firefox version - 111.0 (64-bit)

1st scenario - Go to URL - https://www.pnc.com/en/personal-banking.html

• attempt to sign in with appropriate username and Password
• receive error message on screen

1. 1. It looks like you're experiencing problems logging in.
   2. You can try to fix this a few different ways.
   3. Log in through the PNC Mobile app
   4. Use a different browser or device
   5. Enable popups on your browser
   6. Don't use a VPN when you visit PNC websites
   7. Type in your User ID and password
   8. Clear your browser's cache or cookies
   9. If you still have trouble after taking these steps, please call the Customer Care center at 1-800-762-2035, and give this error code: CODE 18 - 104.231.43.48.

• I have attempted to clear my cache but it does not seem to have any affect on being able to log in.

Cache cleared by Clicking Tools>Settings > Privacy & Security > History > placed check mark in all boxes (Browsing & Download history, Active Logins, Form & Search history, Cookies, Cache) Data (Offline webite data)

If I then use the troubleshooting mode of Firefox, I am successful in being able to log on but only for this instance. To access Troubleshooting mode HELP > troubleshoot mode > I then receive a message "Your extensions, themes, and custom settings will be temporarily disabled." Do you wish to proceed? yes or no.

I have attempted to go into my setting on Firefox and "add" PNC as an allowable site

• Tools > Settings > Privacy & Security > Enhanced tracking protection > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > Cookies and Site data > Manage exceptions > added https://PNC.com
• Tools > Settings > Privacy & Security > HTTPS-Only Mode > this is set to "Don’t enable HTTPS-Only Mode"

Can anyone offer some advice on what might be occuring and what setting I can change to allow PNC once again to be accessible?

Thanks for any advice or suggestions in advance.

Prior to updating to Firefox 111.0.1, I had NO issues going to chase.com. Now, it no longer works in Firefox. It does work in Chrome browser. When I go to chase.com, I get the below error message. I'm using a FF private window with no extensions. Yes, I cleared cache and cookies.

We don't support this browser version anymore. Using an updated version will help protect your accounts and provide a better experience.

I am trying to install Firefox on a new computer but I keep getting stuck on the confirmation code that is supposed to be sent to my email address. I have not received the code after several attempts. I have been waiting for about 30 minutes. I have checked my spam folder and I have added accounts@firefox.com as a safe sender. I have to get this installed soon so I need help right away. Thanks

I am hosting a test website on a test domain which does not support HTTPS. In Chrome/Chromium, it is possible to forcefully "trust" an insecure (HTTP) domain name and temporarily allow it access to webcam, microphone, etc. It does not appear to be possible in Firefox. I've searched the about:config and even tried editing the configuration files directly to try and whitelist my test domain. I am not able to setup SSL or TLS on the server it is hosted on, and I need to be able to access the page on other devices. It does seem to allowlist "localhost" since I guess it's trusted by default. If there is any way to temporarily or permanently allowlist an HTTP website, I will be able to use my website on Firefox instead of Chromium, which would be much preferred.

You know when you grab a tab, drag it out, and make another window? For some reason it's never worked when dragging to another monitor. When I let go, it doesn't do anything, and the tab stays in the original window.

Would you mind adding bookmarks setting ,such as bookmarked site can be stored in ascending or descending order (automate this accord to date they add) according to user requirement's.This would be very helpful for professional and students . Thank you Mozilla team and Developer for your time.

I’m trying to load firefox(free) on my Mac.

The apple app store

List the following options. purchase, Open Link Pro, OLW,Openly A Link. Is fire fox not free on Apple Mac systems. If it is how do I get it. Rudy Gnekow

I just realized that I have been using Zoom Control in Firefox to control items in Outlook. The first thing I log into is Firefox, after that, I log into Outlook 2019 and I use Zoom for Outlook since I have both Taskbars available. Some of it works and some of it doesn't. For example, I cannot change the size of messages I receive and send out. I am not referring to the text size I'm referring to the whole page of Outlook. The Zoom will zoom in or out on other parts of the page in Outlook but not the message section.

If anyone understands this I would appreciate some help. I'm already working with MS Outlook on this as well.

Thanks Rhonda

Previously, I raised an issue in this post https://support.mozilla.org/tn/questions/1390310 and unfortunately, it's still persisting. I usually keep three Firefox windows open, and my downloads are primarily done in the second window. However, when I click the download button, nothing happens. The download button works perfectly fine in windows 1 and 3. This issue has been causing me frustration for some time now, and I have included all the details in the other post. Kindly check it out.