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Other Bookmarks popped up in Toolbar

On 1/5/21 at about 1200 PST, Other Bookmarks popped up in my Toolbar. I am trying to remove it but have had no success. I deleted the one website that was in Other Book… (閱讀更多)

On 1/5/21 at about 1200 PST, Other Bookmarks popped up in my Toolbar. I am trying to remove it but have had no success. I deleted the one website that was in Other Bookmarks but it is still in my Toolbar. How do I remove, Other Bookmarks from my Toolbar?

BigMetalWally 於 1 年前 詢問

cor-el 於 1 年前 解答

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Problem loading Google Drive

Hi there, We use GMail/ Calendar/ Drive for our business. On the official account, I am seeing a continuous - multi-day - situation where my Google Drive won't load when… (閱讀更多)

Hi there,

We use GMail/ Calendar/ Drive for our business. On the official account, I am seeing a continuous - multi-day - situation where my Google Drive won't load when I point my browser to it unless I do at least one refresh after getting to Drive and waiting for my list of folders and documents to show up.

In the mean time, the following error shows upon on the bottom left of my screen - "The server encountered an error. Please try again later." - this has persisted for over 2 weeks when I restarted using Fiefox earlier this month. I do not get this error when using Chrome or Safari.

Today, I am also not able to see the user who last modified a document or a folder last, as you can see in the image below.

Please tell me what I can do to fix this issue.

Thanks, Mahesh

Mahesh Singh 於 9 個月前 詢問

cor-el 於 9 個月前 解答

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default search engine problem

In order to use my preferred browser, MetaGer, I have to change the default search engine every time I open Firefox. After setting the default search engine, Firefox reve… (閱讀更多)

In order to use my preferred browser, MetaGer, I have to change the default search engine every time I open Firefox. After setting the default search engine, Firefox reverts to Google after relaunch. How do I fix this? I'm using Firefox 85 with OS 10.13.6 High Sierra. Thanks

garyjc7 於 11 個月前 詢問

garyjc7 於 11 個月前 解答

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Every time I start firefox the address bar pops out and asks if I want to search or enter address How do I stop this crap?

Starting Firefox the address bar pops out and asks if I want to search or enter an address. How do I stop it? I have looked everywhere toggled everything and this will … (閱讀更多)

Starting Firefox the address bar pops out and asks if I want to search or enter an address. How do I stop it? I have looked everywhere toggled everything and this will not stop. I just want it t stop, please can some one tell me how to put an end to this garbage?

mrbeta 於 1 年前 詢問

Yinmin 於 1 年前 解答

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lost bookmarks etc after updating firefox

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant s… (閱讀更多)

i have lost everything and struggling to get all my bookmarks back after a update from firefox- HELP! Is there a number where someone can talk me through this as I cant seem to sort it from the support pages

pantelisgeorgiou 於 1 年前 詢問

FredMcD 於 1 年前 解答

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Firefox crashing when opening most Russian websites!

I am on Mac OS High Sierra Since about a week literally any Russian website I open just crashes Firefox immediately. I have tried to restart in Safe Mode and clear histo… (閱讀更多)

I am on Mac OS High Sierra Since about a week literally any Russian website I open just crashes Firefox immediately. I have tried to restart in Safe Mode and clear history - it didn't help. What is happening?! Using Chrome in the meantime (no crash there)

Danas 於 9 個月前 詢問

cor-el 於 9 個月前 解答

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Huge Firefox issue. I am significantly scared.

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link … (閱讀更多)

Yesterday I went to my history to locate a prior site I had visited. There was only 1 site in history, which of course surprised me, and it was to CapitalOne.com/link accounts. This is my credit card company. I removed Firefox from my Macbook and then re-downloaded Firefox and installed. Nothing has changed. My settings are correct, meaning that I should be able to have sites visited in history, yet only the one site populates, and I've been to a lot of sites today....the credit card/link accounts site is the only site that is in history. You can imagine how nervous I am right now about doing anything on line. I sure hope that someone will help out here.

chefjeff 於 3 個月前 詢問

jscher2000 於 3 個月前 解答

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Why are double windows opening in Firefox when clicking on a link?

Every time I click a link, Firefox opens two (2) windows. One with the URL link and one just with my FF home page. And fixes with easy to follow steps? Happens with both … (閱讀更多)

Every time I click a link, Firefox opens two (2) windows. One with the URL link and one just with my FF home page. And fixes with easy to follow steps? Happens with both my MacBook Air, the old one and the new one. Both are running OS Catalina V10.15.2

Thank you!

time2sit 於 2 年前 詢問

time2sit 於 1 年前 解答

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Cookies for websites setup for ALLOW (replacement for post that "disappeared")

As captured in the long thread "What's the difference between ALLOW and ALLOW for a SESSION?”, with a lot of handholding from jscher2000, I managed to set custom choices… (閱讀更多)

As captured in the long thread "What's the difference between ALLOW and ALLOW for a SESSION?”, with a lot of handholding from jscher2000, I managed to set custom choices for privacy and security the way I wanted on my mac computer (blocking all cookies in all windows, with exceptions saved for ALLOW, ALLOW for SESSION and some for BLOCK). To accomplish this, required enabling deletion of cookies when Firefox closes.

My assumption based on information I got in the above mentioned thread, was that even when deletion of cookies is checked for when Firefox is closed, cookies for websites identified as exceptions with ALLOWED, are not deleted.

However, this is not what happens. A specific example is tripcheck.com, which stores custom itineraries for cameras in cookies. I setup quite a few of these custom itineraries and saved them and they were OK until I closed Firefox, when they were deleted, as the cookie was deleted. This website is setup as ALLOW in the Exceptions list.

As explained in the above mentioned thread:

"(2) Scenario Two

[X] Delete cookies and site data when Firefox is closed (checked)

Firefox shortens cookie expiration to session only unless the site has an ALLOW permission in the exceptions list. “.

I am more confused than ever, the settings do not appear to be working the way they are meant to work, not only for session cookies but also for what should be "permanent".

Am I doing something incorrectly or am I misunderstanding how setting should work?

If cookies of websites setup for ALLOW are deleted when Firefox is closed, the setting is defeating what I am trying to accomplish: saving cookies for websites that I use and save data in cookies (such as recognizing the computer, what’s needed for 2 step authentication, etc.).

Thanks.

Sue 於 12 個月前 詢問

jscher2000 於 12 個月前 解答

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Tracking down a line or object height issue

The attached images say it all. I'm working with a week-old install of 78.0.2 on my MacBook Pro, and even when I restart with add-ons disabled I'm having this issue on el… (閱讀更多)

The attached images say it all. I'm working with a week-old install of 78.0.2 on my MacBook Pro, and even when I restart with add-ons disabled I'm having this issue on elements of just about webpage I visit, including the dropdown menu here.Why is Firefox doing this?

jamesaltemus 於 1 年前 詢問

jamesaltemus 於 1 年前 解答

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Google Maps immediately crashing in Firefox browser.

Firefox V80.0.1. Mac OS High Sierra 10.13.6 Everytime I open Google maps (.co.uk or .com) it immediatley crashes. Fine on other browsers (safari, chrome) and all other w… (閱讀更多)

Firefox V80.0.1. Mac OS High Sierra 10.13.6

Everytime I open Google maps (.co.uk or .com) it immediatley crashes. Fine on other browsers (safari, chrome) and all other websites. Just seems to be google maps.

Attached an image for reference.

richardevans193 於 1 年前 詢問

philipp 於 1 年前 解答

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Repeated crash on quit

iMac macOS 11.5 Firefox 90.0.2 Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting. Restarting… (閱讀更多)

iMac macOS 11.5 Firefox 90.0.2

Firefox pretty much crashed every time I quit. Doesn't matter if I'm looking at a web page or close all windows before quitting.

Restarting in Trouble Shoot mode doesn't help either.

The cause seems to be synchronisation - if I sign out of my account and no longer synchronise, the problem goes away and I can quit without Firefox crashing.

UKLarry 於 5 個月前 詢問

UKLarry 於 5 個月前 解答

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Stripe.com crashing Firefox

Hi guys! Stripe.com crashes FF. The site only displays about halfway down its homepage, then crashes FF. I've cleared cookies, all history, removed and reloaded FF, turne… (閱讀更多)

Hi guys! Stripe.com crashes FF. The site only displays about halfway down its homepage, then crashes FF. I've cleared cookies, all history, removed and reloaded FF, turned off tracking protection for Stripe at the address bar, lowered tracking settings to standard in FF, turned off hardware acceleration, and contacted Stripe directly. But they can't help with browser specific issues accept to offer standard solutions, which I already tried. Also, Stripe works fine in Chrome.

I'm using 1password extension, and for plugins: OpenH264 Video Codec provided by Cisco Systems, Inc. and Widevine Content Decryption Module provided by Google Inc. I deactivated both those plugins but no use. Ideas? Thanks! Ken

kenjensen990 於 2 個月前 詢問

jscher2000 於 2 個月前 解答

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Potential security risk message incorrect

From my public IP of 104.158.49.18 FF ses the web site https://www.publicmobile.ca/ as a potential security risk. FF is reporting this incorrectly as other web browsers s… (閱讀更多)

From my public IP of 104.158.49.18 FF ses the web site https://www.publicmobile.ca/ as a potential security risk. FF is reporting this incorrectly as other web browsers show this site as valid. I have included the certificate values.

what is the reason for the error meesage? Someone could be trying to impersonate the site and you should not continue.

Websites prove their identity via certificates. Firefox does not trust www.publicmobile.ca because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates.

Error code: SEC_ERROR_UNKNOWN_ISSUER

Mace2 於 2 年前 詢問

crankygoat 於 1 年前 解答

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Cut & Paste not working - OSX High Sierra iMac

Cut & Paste is not working either within Firefox or when trying to cut/paste to/from Firefox to/from external file or document. There is no problem with other browse… (閱讀更多)

Cut & Paste is not working either within Firefox or when trying to cut/paste to/from Firefox to/from external file or document. There is no problem with other browsers.

D_M_R 於 1 年前 詢問

D_M_R 於 1 年前 解答

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Where is the button for exporting bookmarks to html file? Instructions say "Library Window" but that is not enough hint.

My eyesight is limited. Unfortunately, I am unable to determine where in the toolbar of the library window the button for exporting bookmarks to an html file can be foun… (閱讀更多)

My eyesight is limited. Unfortunately, I am unable to determine where in the toolbar of the library window the button for exporting bookmarks to an html file can be found. The attached image provides an idea of what I am looking at.

IMAGE: https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-05-18-05-49-03-6c245b.png

The reason I am looking in the toolbar of the library window is the Firefox documentation for version 76 on a mac corresponds to the Firefox version I have and the computer I am running it on states:

From the toolbar on the Library window, click BUTTON ICON (PLEASE REFER TO ATTACHED SKETCH) Import and Backup and choose Export Bookmarks to HTML...

I looked across the toolbar, then the entire Window marked "Library". I wrote a program to search the Library window for an image that could conceivably be the button indicated in the documentation. Sadly, the results of these efforts is I am here requesting assistance. It is not that I do not love each and every one of you, but my preference is not to have to take the time for putting together a question to post here. It does not take long, but when we live at internet speed, every microsecond counts, I know you agree with this very important principle, particularly in light of the visit currently taking place where Covid and his entourage have all of us ridiculously locked up. We have flattened the curve and also found out the numbers Fauci and Birx showed the President to justify this lockdown have been proven, not correct, more like wildly wrong. So while we wait for the lockdown to be cancelled, my preference due to how my parents raised me is to be able to find the button described in the documentaiton, but NOOOOOOOOOOOOOOOOOOOOOOOOOOO, button not there... unless maybe you can see it and I am missing it.. My hopes is you will refer to the image at this link in order to enhance the likelihood of success in my quest of the moment, i.e., making my quesiton understandable to anyone who might be interested or/and able to persist in pointing out the location of the great button of the bookmark export.

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-05-18-05-49-03-6c245b.png


Any assistance you can provide would be much appreciated.

Thank you.

Carla Rogers 於 1 年前 詢問

cor-el 於 1 年前 解答

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Enable/disable automatic redirect.

So I was having some trouble a few days ago with a website that automatically re-directed as soon as I landed on it to another page. So I happily went off in the settings… (閱讀更多)

So I was having some trouble a few days ago with a website that automatically re-directed as soon as I landed on it to another page. So I happily went off in the settings and disable the automatic redirect. Now a week or two later I'm sitting here going I can't find the setting anymore? I can't even search for it and have absolutely no results you would think searching for "redirect" in the settings pain would bring it up. it's probably something that got buried in developer tools that I would never be able to turn off/toggle again unless I get lucky with the right extremely memorable and easily accessible incantation in the about : config because that's just all so well documented. Is it a "1" is it a "0" is it a "5" which one disabled / enabled what is the other options do?

iMark77 於 10 個月前 詢問

cor-el 於 10 個月前 解答

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Zapamiętywanie zakładek przed zamknięciem przeglądarki

cześć, Posiadam OS Big Sur Mac Mini i mam pytanie, dlaczego na tym komputerze nie działa zapamiętywanie otwartych kart (przywracanie sesji)? Zaznaczyłam w opcjach: przyw… (閱讀更多)

cześć, Posiadam OS Big Sur Mac Mini i mam pytanie, dlaczego na tym komputerze nie działa zapamiętywanie otwartych kart (przywracanie sesji)? Zaznaczyłam w opcjach: przywracanie poprzednich sesji, ale to nie działa. Nie rozumiem tego. Jak miałam Windowsa, to nigdy nie było z tym problemu. A pracuje przy kilkudziesięciu otwartych kartach i nie wyobrażam sobie, żebym miała je za każdym razem otwierać pojedynczo... Z jednej grupy wsparcia Apple dostałam informacje, że Mac ma swoją przeglądarkę: Safarii i żebym jej zaczęłam używać. Ale ja nie chcę innej przeglądarki. Mam za dużo zapamiętanych kart, żeby je przenosić i nie chcę uczyć się kolejnej aplikacji. Dodatkowo powiedziano mi, że Mac nie lubi innych oprogramowań niż swoje. Idąc tym torem, nie można by używać Photoshopa, Adobe PDF, i wiele wiele innych aplikacji, bo Mac ich nie wyprodukował... To jakiś absurd! Proszę o pomoc, jak otwierać przeglądarkę z kartami z poprzedniej sesji?

Martyna

martyna.kondratowicz 於 9 個月前 詢問

cor-el 於 9 個月前 解答

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Constant Crashing on Mac OS – Little hope for solution

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I … (閱讀更多)

This is the 3rd time I've posted here about crashing in the last month or so. I really do apologize for having to post again but I simply haven’t gotten to a solution. I really need to continue using Firefox as all the other browsers are significantly slower in my experience and I'm in the browser around-the-clock. I’d be willing to pay for customer support from Mozilla but they do not provide any type of support directly as most of you probably know.

Please review this link here to see all the steps I have already taken to troubleshoot the crashes.

I really thought that the crash reports I had would help me pinpoint the issue but it appears as though they’re not very helpful for those who can interpret them. If that’s not the case, I greatly appreciate it if anybody can dig through them to uncover some insights related to why I may be having frequent crashes (I'm willing to pay).

Crash ID from a recent crash: bp-058c91cd-4b9c-46d1-bd12-640ba0210928

Thank you so much for any help.

stephenp1394 於 3 個月前 詢問

cor-el 於 3 個月前 解答