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Firefox recovery key no good

The recovery key for Firefox I saved a year ago won't work today. The Mozilla record of my secondary email address is corrupted and won't display, but when I try to add i… (閱讀更多)

The recovery key for Firefox I saved a year ago won't work today. The Mozilla record of my secondary email address is corrupted and won't display, but when I try to add it the error is that the email address already exists. But it doesn't exist anywhere in the online account record data available to me! I need to enter new email addresses for both my primary and secondary firefox accounts. I'm almost 85 and feel resentful regarding the befuddlement of self service tech support that wastes so many hours on uncertain guessing about tech stuff I don't understand or know where to turn for resolution.

由 Kaleopono 於 1 天前 詢問

由 Paul 最近回覆於 1 天前

continuous passward rejection

Tried to sign in two days ago and my formerly used password was rejected. Entered new password. Today, two days later the new password was rejected! What is the proble… (閱讀更多)

Tried to sign in two days ago and my formerly used password was rejected. Entered new password. Today, two days later the new password was rejected! What is the problem? How to fix it? I am really weary of not being able to contact a technical support person! If someone responds to this I don't know if I will be able to respond.

由 Wrangler53 於 2 週前 詢問

Expected "Export Passwords" to also export password for mozilla account. It did not.

I expected "export passwords" to also export the password to my mozilla account, but it did not. I'm now locked out of my account. I signed into this form with google, is… (閱讀更多)

I expected "export passwords" to also export the password to my mozilla account, but it did not. I'm now locked out of my account. I signed into this form with google, is there something similar I can do to get my mozilla account back? The drive I had firefox on is wiped.

由 MeltedLawnFlamingo 於 2 週前 詢問

'Forgot password' not working

Hi, The 'Forgot password' option is not working in Firefox. I tried it multiple times and it doesn't send me a temp password/recovery link to my email. It just says 'Inv… (閱讀更多)

Hi,

The 'Forgot password' option is not working in Firefox. I tried it multiple times and it doesn't send me a temp password/recovery link to my email. It just says 'Invalid account'. Please take a look.

My email - *censored by mod*

Thanks

由 sree lekha 於 2 週前 詢問

由 Kiki 最近回覆於 2 週前