顯示下列標籤的問題: 顯示所有問題

Firefox tabs keep crashing

Every couple of days, I have a day when Firefox tabs keep crashing. Today, for instance! Here's my latest collection of crash reports: bp-fcc4cd08-d5c2-457b-a71a-1c3b702… (閱讀更多)

Every couple of days, I have a day when Firefox tabs keep crashing. Today, for instance! Here's my latest collection of crash reports:

bp-fcc4cd08-d5c2-457b-a71a-1c3b70251123 bp-fcc4cd08-d5c2-457b-a71a-1c3b70251123 bp-992abd92-98f7-4371-85b2-2692d0251123 bp-992abd92-98f7-4371-85b2-2692d0251123 bp-a46d51fe-b360-449b-8b38-897eb0251123 bp-a46d51fe-b360-449b-8b38-897eb0251123 bp-762aaca2-94ea-4522-862e-a37000251123 bp-762aaca2-94ea-4522-862e-a37000251123 bp-63c6b36b-4a65-463a-8ac4-4a6840251123 bp-63c6b36b-4a65-463a-8ac4-4a6840251123

Help me, Obi-Wan

curtin.me 於 2 週前 詢問

Firefox reliably crashing after updating to version 128

Hi everyone, we have a web application with different web pages generated by Vaadin. Since our client updated to Firefox version 128, Firefox reliably crashes on one sp… (閱讀更多)

Hi everyone,

we have a web application with different web pages generated by Vaadin. Since our client updated to Firefox version 128, Firefox reliably crashes on one specific web page. Previous firefox version was 102.

Crash message: Gah. your tab just crashed

This is what we have done so far but without success: - Checked on different customer terminals (all showing same issue) - Raised RAM - Changed to troubleshoot (safe) mode - Disabled hardware acceleration - Cleared windows font cache - Checked crash reports


Here are some crash reports: Crash report f9c8a13e-d991-484a-b773-8f6650251113 Crash report b963d596-ebcb-4a1a-8934-fcc660251113 https://crash-stats.mozilla.org/report/index/4515ddeb-2d08-4337-9c3a-95d740251114

Currently there is no option to update firefox to a newer version.

I'm really grateful for your help, and looking forward to your reply!

murat.goek 於 2 週前 詢問

FIREFOX BUG CHECK-WINDOWS 11,FIREFOX V145.0.1

Bugcheck Analysis * * … (閱讀更多)

Bugcheck Analysis *

  • *

IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 0000000000000030, memory referenced Arg2: 0000000000000002, IRQL Arg3: 0000000000000000, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: fffff806b9225392, address which referenced memory

Debugging Details:



KEY_VALUES_STRING: 1

   Key  : Analysis.CPU.mSec
   Value: 1234
   Key  : Analysis.Elapsed.mSec
   Value: 7391
   Key  : Analysis.IO.Other.Mb
   Value: 0
   Key  : Analysis.IO.Read.Mb
   Value: 1
   Key  : Analysis.IO.Write.Mb
   Value: 26
   Key  : Analysis.Init.CPU.mSec
   Value: 1453
   Key  : Analysis.Init.Elapsed.mSec
   Value: 38843
   Key  : Analysis.Memory.CommitPeak.Mb
   Value: 111
   Key  : Analysis.Version.DbgEng
   Value: 10.0.29457.1000
   Key  : Analysis.Version.Description
   Value: 10.2506.23.01 amd64fre
   Key  : Analysis.Version.Ext
   Value: 1.2506.23.1
   Key  : Bugcheck.Code.LegacyAPI
   Value: 0xa
   Key  : Bugcheck.Code.TargetModel
   Value: 0xa
   Key  : Dump.Attributes.AsUlong
   Value: 0x21808
   Key  : Dump.Attributes.DiagDataWrittenToHeader
   Value: 1
   Key  : Dump.Attributes.ErrorCode
   Value: 0x0
   Key  : Dump.Attributes.KernelGeneratedTriageDump
   Value: 1
   Key  : Dump.Attributes.LastLine
   Value: Dump completed successfully.
   Key  : Dump.Attributes.ProgressPercentage
   Value: 0
   Key  : Failure.Bucket
   Value: AV_nt!MiQueryAddressState
   Key  : Failure.Exception.IP.Address
   Value: 0xfffff806b9225392
   Key  : Failure.Exception.IP.Module
   Value: nt
   Key  : Failure.Exception.IP.Offset
   Value: 0x225392
   Key  : Failure.Hash
   Value: {48ac8bd5-3c4d-0c8d-617e-6e5fdec9028e}
   Key  : Hypervisor.Enlightenments.ValueHex
   Value: 0x7417df84
   Key  : Hypervisor.Flags.AnyHypervisorPresent
   Value: 1
   Key  : Hypervisor.Flags.ApicEnlightened
   Value: 0
   Key  : Hypervisor.Flags.ApicVirtualizationAvailable
   Value: 1
   Key  : Hypervisor.Flags.AsyncMemoryHint
   Value: 0
   Key  : Hypervisor.Flags.CoreSchedulerRequested
   Value: 0
   Key  : Hypervisor.Flags.CpuManager
   Value: 1
   Key  : Hypervisor.Flags.DeprecateAutoEoi
   Value: 1
   Key  : Hypervisor.Flags.DynamicCpuDisabled
   Value: 1
   Key  : Hypervisor.Flags.Epf
   Value: 0
   Key  : Hypervisor.Flags.ExtendedProcessorMasks
   Value: 1
   Key  : Hypervisor.Flags.HardwareMbecAvailable
   Value: 1
   Key  : Hypervisor.Flags.MaxBankNumber
   Value: 0
   Key  : Hypervisor.Flags.MemoryZeroingControl
   Value: 0
   Key  : Hypervisor.Flags.NoExtendedRangeFlush
   Value: 0
   Key  : Hypervisor.Flags.NoNonArchCoreSharing
   Value: 1
   Key  : Hypervisor.Flags.Phase0InitDone
   Value: 1
   Key  : Hypervisor.Flags.PowerSchedulerQos
   Value: 0
   Key  : Hypervisor.Flags.RootScheduler
   Value: 0
   Key  : Hypervisor.Flags.SynicAvailable
   Value: 1
   Key  : Hypervisor.Flags.UseQpcBias
   Value: 0
   Key  : Hypervisor.Flags.Value
   Value: 55185662
   Key  : Hypervisor.Flags.ValueHex
   Value: 0x34a10fe
   Key  : Hypervisor.Flags.VpAssistPage
   Value: 1
   Key  : Hypervisor.Flags.VsmAvailable
   Value: 1
   Key  : Hypervisor.RootFlags.AccessStats
   Value: 1
   Key  : Hypervisor.RootFlags.CrashdumpEnlightened
   Value: 1
   Key  : Hypervisor.RootFlags.CreateVirtualProcessor
   Value: 1
   Key  : Hypervisor.RootFlags.DisableHyperthreading
   Value: 0
   Key  : Hypervisor.RootFlags.HostTimelineSync
   Value: 1
   Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
   Value: 0
   Key  : Hypervisor.RootFlags.IsHyperV
   Value: 1
   Key  : Hypervisor.RootFlags.LivedumpEnlightened
   Value: 1
   Key  : Hypervisor.RootFlags.MapDeviceInterrupt
   Value: 1
   Key  : Hypervisor.RootFlags.MceEnlightened
   Value: 1
   Key  : Hypervisor.RootFlags.Nested
   Value: 0
   Key  : Hypervisor.RootFlags.StartLogicalProcessor
   Value: 1
   Key  : Hypervisor.RootFlags.Value
   Value: 1015
   Key  : Hypervisor.RootFlags.ValueHex
   Value: 0x3f7
   Key  : WER.System.BIOSRevision
   Value: 7.11.0.0


BUGCHECK_CODE: a

BUGCHECK_P1: 30

BUGCHECK_P2: 2

BUGCHECK_P3: 0

BUGCHECK_P4: fffff806b9225392

FILE_IN_CAB: 112125-25031-01.dmp

TAG_NOT_DEFINED_202b: *** Unknown TAG in analysis list 202b


DUMP_FILE_ATTRIBUTES: 0x21808

 Kernel Generated Triage Dump

FAULTING_THREAD: ffff808c14a040c0

READ_ADDRESS: fffff806b9fc44c0: Unable to get MiVisibleState Unable to get NonPagedPoolStart Unable to get NonPagedPoolEnd Unable to get PagedPoolStart Unable to get PagedPoolEnd unable to get nt!MmSpecialPagesInUse

0000000000000030 

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1 (!blackboxwinlogon)


CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: **** FIREFOX.EXE ***

STACK_TEXT: ffff9106`c01ff268 fffff806`b96b2be9  : 00000000`0000000a 00000000`00000030 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx ffff9106`c01ff270 fffff806`b96adea8  : ffff9106`c01ff600 ffffb65b`00000004 fffff806`b92266cb ffff9106`00000001 : nt!KiBugCheckDispatch+0x69 ffff9106`c01ff3b0 fffff806`b9225392  : 04000001`ddeed005 ffff9106`c01ff540 ffffb63f`fdb363f8 ffff9106`c01ff640 : nt!KiPageFault+0x468 ffff9106`c01ff540 fffff806`b9399bda  : 00007ffb`66c00000 ffffb63f`fdb537b0 ffff808c`21a6e400 ffff808c`1fb86c20 : nt!MiQueryAddressState+0x232 ffff9106`c01ff710 fffff806`b99c8d16  : 00000000`00000000 ffff9106`c01f0000 00000000`00000003 ffff808c`00000000 : nt!MiQueryAddressSpan+0x152 ffff9106`c01ff7c0 fffff806`b99c8625  : 00000000`00000000 00000000`00000000 00000000`00000000 ffff808c`21a6edd0 : nt!MmQueryVirtualMemory+0x6d6 ffff9106`c01ff960 fffff806`b96b2255  : 00000088`35103300 00000000`00000000 ffff9106`c01ffaa0 00000000`00000000 : nt!NtQueryVirtualMemory+0x25 ffff9106`c01ff9b0 00007ffb`d8742124  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25 00000088`35102798 00000000`00000000  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`d8742124


SYMBOL_NAME: nt!MiQueryAddressState+232

MODULE_NAME: nt

IMAGE_VERSION: 10.0.26100.7171

STACK_COMMAND: .process /r /p 0xffff808c21a6e0c0; .thread 0xffff808c14a040c0 ; kb

IMAGE_NAME: ntkrnlmp.exe

BUCKET_ID_FUNC_OFFSET: 232

FAILURE_BUCKET_ID: AV_nt!MiQueryAddressState

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {48ac8bd5-3c4d-0c8d-617e-6e5fdec9028e}

Followup: MachineOwner


8: kd> .thread /r /p ffff808c14a040c0 Implicit thread is now ffff808c`14a040c0 Implicit process is now ffff808c`21a6e0c0 Loading User Symbols PEB is paged out (Peb.Ldr = 00000088`34990018). Type ".hh dbgerr001" for details 8: kd> .process /r /p 0xffff808c21a6e0c0; .thread 0xffff808c14a040c0 ; kb Implicit process is now ffff808c`21a6e0c0 Loading User Symbols PEB is paged out (Peb.Ldr = 00000088`34990018). Type ".hh dbgerr001" for details Implicit thread is now ffff808c`14a040c0

 *** Stack trace for last set context - .thread/.cxr resets it
# RetAddr               : Args to Child                                                           : Call Site

00 fffff806`b96b2be9  : 00000000`0000000a 00000000`00000030 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx 01 fffff806`b96adea8  : ffff9106`c01ff600 ffffb65b`00000004 fffff806`b92266cb ffff9106`00000001 : nt!KiBugCheckDispatch+0x69 02 fffff806`b9225392  : 04000001`ddeed005 ffff9106`c01ff540 ffffb63f`fdb363f8 ffff9106`c01ff640 : nt!KiPageFault+0x468 03 fffff806`b9399bda  : 00007ffb`66c00000 ffffb63f`fdb537b0 ffff808c`21a6e400 ffff808c`1fb86c20 : nt!MiQueryAddressState+0x232 04 fffff806`b99c8d16  : 00000000`00000000 ffff9106`c01f0000 00000000`00000003 ffff808c`00000000 : nt!MiQueryAddressSpan+0x152 05 fffff806`b99c8625  : 00000000`00000000 00000000`00000000 00000000`00000000 ffff808c`21a6edd0 : nt!MmQueryVirtualMemory+0x6d6 06 fffff806`b96b2255  : 00000088`35103300 00000000`00000000 ffff9106`c01ffaa0 00000000`00000000 : nt!NtQueryVirtualMemory+0x25 07 00007ffb`d8742124  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25 08 00000000`00000000  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`d8742124 8: kd> .process /r /p 0xffff808c21a6e0c0; .thread 0xffff808c14a040c0 ; kb Implicit process is now ffff808c`21a6e0c0 Loading User Symbols PEB is paged out (Peb.Ldr = 00000088`34990018). Type ".hh dbgerr001" for details Implicit thread is now ffff808c`14a040c0

 *** Stack trace for last set context - .thread/.cxr resets it
# RetAddr               : Args to Child                                                           : Call Site

00 fffff806`b96b2be9  : 00000000`0000000a 00000000`00000030 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx 01 fffff806`b96adea8  : ffff9106`c01ff600 ffffb65b`00000004 fffff806`b92266cb ffff9106`00000001 : nt!KiBugCheckDispatch+0x69 02 fffff806`b9225392  : 04000001`ddeed005 ffff9106`c01ff540 ffffb63f`fdb363f8 ffff9106`c01ff640 : nt!KiPageFault+0x468 03 fffff806`b9399bda  : 00007ffb`66c00000 ffffb63f`fdb537b0 ffff808c`21a6e400 ffff808c`1fb86c20 : nt!MiQueryAddressState+0x232 04 fffff806`b99c8d16  : 00000000`00000000 ffff9106`c01f0000 00000000`00000003 ffff808c`00000000 : nt!MiQueryAddressSpan+0x152 05 fffff806`b99c8625  : 00000000`00000000 00000000`00000000 00000000`00000000 ffff808c`21a6edd0 : nt!MmQueryVirtualMemory+0x6d6 06 fffff806`b96b2255  : 00000088`35103300 00000000`00000000 ffff9106`c01ffaa0 00000000`00000000 : nt!NtQueryVirtualMemory+0x25 07 00007ffb`d8742124  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25 08 00000000`00000000  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`d8742124 8: kd> .process /r /p 0xffff808c21a6e0c0; .thread 0xffff808c14a040c0 ; kb Implicit process is now ffff808c`21a6e0c0 Loading User Symbols PEB is paged out (Peb.Ldr = 00000088`34990018). Type ".hh dbgerr001" for details Implicit thread is now ffff808c`14a040c0

 *** Stack trace for last set context - .thread/.cxr resets it
# RetAddr               : Args to Child                                                           : Call Site

00 fffff806`b96b2be9  : 00000000`0000000a 00000000`00000030 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx 01 fffff806`b96adea8  : ffff9106`c01ff600 ffffb65b`00000004 fffff806`b92266cb ffff9106`00000001 : nt!KiBugCheckDispatch+0x69 02 fffff806`b9225392  : 04000001`ddeed005 ffff9106`c01ff540 ffffb63f`fdb363f8 ffff9106`c01ff640 : nt!KiPageFault+0x468 03 fffff806`b9399bda  : 00007ffb`66c00000 ffffb63f`fdb537b0 ffff808c`21a6e400 ffff808c`1fb86c20 : nt!MiQueryAddressState+0x232 04 fffff806`b99c8d16  : 00000000`00000000 ffff9106`c01f0000 00000000`00000003 ffff808c`00000000 : nt!MiQueryAddressSpan+0x152 05 fffff806`b99c8625  : 00000000`00000000 00000000`00000000 00000000`00000000 ffff808c`21a6edd0 : nt!MmQueryVirtualMemory+0x6d6 06 fffff806`b96b2255  : 00000088`35103300 00000000`00000000 ffff9106`c01ffaa0 00000000`00000000 : nt!NtQueryVirtualMemory+0x25 07 00007ffb`d8742124  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x25 08 00000000`00000000  : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x00007ffb`d8742124

glee018b1 於 2 週前 詢問

Firefox 145.0.1 keeps crashing on Arch Linux

I keep getting sporadic crashes, and sometimes a tab crash (particularly on maps.google.com). I have the latest updates to all my software. What can I do to help prevent … (閱讀更多)

I keep getting sporadic crashes, and sometimes a tab crash (particularly on maps.google.com). I have the latest updates to all my software. What can I do to help prevent these crashes? Here is my latest crash report: AdapterDeviceID: 0x2786 AdapterDriverVendor: mesa/zink AdapterDriverVersion: 25.2.7.0 AdapterVendorID: 0x10de AvailablePageFile: 8801103872 AvailablePhysicalMemory: 19833294848 AvailableSwapMemory: 4294963200 AvailableVirtualMemory: 28575019008 BackgroundTaskMode: 0 BuildID: 20251118134602 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 6 CrashTime: 1763533596 DOMFissionEnabled: 1 DOMIPCEnabled: 1 DesktopEnvironment: kde EMCheckCompatibility: true EventLoopNestingLevel: 1 GpuSandboxLevel: 0 GraphicsNumActiveRenderers: 2 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1763527586 IsWayland: 1 LastInteractionDuration: 11 LastStartupWasCrash: 0 LinuxMemoryPSI: 0,0,0,6,0,0,0,6 LinuxUnderMemoryPressure: 0 NimbusEnrollments: 1-callout-contextual-chatbot-suggestion-treatment-a-tab-switching-copy-rollout:treatment-a-tab-switching-copy,account-adoption-callout-passwords-global-rollout:treatment-e,account-adoption-pxi-menu-rollout-v2:treatment-a,address-autofill-desktop-pref-release-rollout:enable-address-autofill,ai-chatbot-page-summarization-mvp-treatment-a-callout-badge-rollout-v2:treatment-a-callout-badge,context-id-rotation-every-3-days:control,deprecate-ipaddrany-rollout-for-release:control,desktop-release-rollout-show-relay-to-all-browsers-next-sign-up-modal-cta:next-sign-up-modal-cta,disable-enrollment-status-telemetry-for-firefox-desktop-via-nimbustelemetry:control,downsample-uptakeremotecontent-events:control,enable-newtab-telemetry-by-time-zone-offset:branch,enable-nimbus-unenrollment-synchronization:control,encrypted-client-hello-fallback-mechanism:control,enforce-crlite-results-and-limit-use-of-ocsp-rollout:enforce,etp-strict-message-release:control,fast-udp-for-firefox-treatment-fast-udp-release-rollout:treatment-fast-udp,fox-doodle-multi-action-cta-2025-rollout:treatment-a,fx-accounts-ping-release-rollout-2:control,link-previews-all-channel-rollout-with-onboarding:long-press-preview,link-previews-all-channel-rollout-without-onboarding:long-press-preview,long-term-holdback-2025h1-growth-desktop:delivery,mozilla-vpn-in-private-browsing-treatment-d-rollout-en-only:treatment-d,multiple-profile-switching-rollout-v2:treatment-a-multi-profiles,new-tab-145120251009134757-to-release:rollout,ohttp-merino-content-recs-rollout:enable-ohttp,pdf-annotations-highlight-treatment-b-rollout:treatment-b,pin-frequently-used-websites-143-promo-rollout-all-locales:rollout-branch,product-insight-telemetry-via-server-knobs-rollout-release:control-rollout,refactor-new-tab-telemetry-rollout:treatment,relay-integration-into-firefox-118-release-for-all-fxa-and-autofill-users:enable-relay-integration,roll-out-expanded-sign-in-pxi-toolbar-button-wcallout-signed-out:sign-in-with-call-out,sections-rollout-us:sections,smart-tab-groups-rollout-beta:smart-tab-groups,store-new-tab-content-interactions-locally:store-events,unified-api-for-spocs-and-top-sites-controlled-rollout-for-release-133:control,visual-card-updates:updated,visual-search-rollout:google-lens-rollout,windows-ui-automation-release-rollout:rollout Notes: Arch LinuxFP(D10-L1000-W0000000-T01) WR? WR+ EGL? EGL- GL Context? GL Context+ WebGL? WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox RDDProcessStatus: Running ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 7563 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1763527808 SubmittedFrom: Client TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20251118134602","version":"145.0.1","vendor":"Mozilla","displayVersion":"145.0.1","platformVersion":"145.0.1","xpcomAbi":"x86_64-gcc3","updaterAvailable":false},"partner":{"distributionId":"archlinux","distributionVersion":"1.0","partnerId":null,"distributor":"archlinux","distributorChannel":"firefox","partnerNames":["archlinux"]},"system":{"memoryMB":31850,"virtualMaxMB":null,"cpu":{"count":20,"cores":12,"pcount":12,"mcount":0,"ecount":0,"vendor":"GenuineIntel","name":"12th Gen Intel(R) Core(TM) i7-12700K","family":6,"model":151,"stepping":2,"l2cacheKB":1280,"l3cacheKB":25600,"speedMHz":4900,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Linux","version":"6.17.8-arch1-1","locale":"en-US","distro":"Arch","distroVersion":"rolling"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"TargetFrameRate":60,"textScaleFactor":1,"adapters":[{"description":"zink Vulkan 1.4(NVIDIA GeForce RTX 4070 (NVK AD104) (MESA_NVK))","vendorID":"0x10de","deviceID":"0x2786","subsysID":null,"RAM":0,"driver":null,"driverVendor":"mesa/zink","driverVersion":"25.2.7.0","driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"defaultCSSScaleFactor":1,"contentsScaleFactor":1}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"webrender":{"status":"available"},"wrCompositor":{"status":"blocklisted:FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":null,"hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":false,"autoDownload":false,"background":false},"userPrefs":{"browser.newtabpage.enabled":false,"browser.search.region":"US","browser.startup.homepage":"<user-set>","browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"media.gmp-gmpopenh264.lastInstallStart":1763354920,"media.gmp-gmpopenh264.lastDownload":1763354920,"media.gmp-gmpopenh264.lastUpdate":1763354920,"media.gmp-widevinecdm.lastInstallStart":1763363440,"media.gmp-widevinecdm.lastDownload":1763363441,"media.gmp-widevinecdm.lastUpdate":1763363441,"media.gmp-manager.lastCheck":1763527774,"media.gmp-manager.lastEmptyCheck":1763527774,"network.http.microsoft-entra-sso.enabled":false,"network.trr.strict_native_fallback":false,"privacy.donottrackheader.enabled":true,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"ddg","defaultSearchEngineData":{"loadPath":"[app]ddg","name":"DuckDuckGo","submissionURL":"https://duckduckgo.com/?t=ffab&q="}},"profile":{"creationDate":20409,"firstUseDate":20409},"addons":{"activeAddons":{"webcompat@mozilla.org":{"version":"146.9.20251107.171218","scope":1,"type":"extension","updateDay":20409,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20409,"signedState":3,"signedTypes":"[2,1]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"uBlock0@raymondhill.net":{"version":"1.67.0","scope":1,"type":"extension","updateDay":20409,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Finally, an efficient blocker. Easy on CPU and memory.","name":"uBlock Origin","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20409,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"addon@darkreader.org":{"version":"4.9.113","scope":1,"type":"extension","updateDay":20409,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Dark mode for every website. Take care of your eyes, use dark theme for night and daily browsing.","name":"Dark Reader","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20409,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"{aecec67f-0d10-4fa7-b7c7-609a2db280cf}":{"version":"2.31.0","scope":1,"type":"extension","updateDay":20409,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"An open source userscript manager that supports a lot of browsers","name":"Violentmonkey","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20409,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"forget-me-not@lusito.info":{"version":"2.2.8","scope":1,"type":"extension","updateDay":20409,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Make the browser forget website data, except for the data you want to keep.","name":"Forget Me Not - Forget cookies & other data","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20409,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"{41f9e51d-35e4-4b29-af66-422ff81c8b41}":{"version":"2.3.2resigned1","scope":1,"type":"extension","updateDay":20409,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Adds the ability to disable JavaScript on specific sites.","name":"Disable JavaScript","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20409,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"jid1-xUfzOsOFlzSOXg@jetpack":{"version":"5.24.8","scope":1,"type":"extension","updateDay":20409,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"A suite of modules that enhance your Reddit browsing experience","name":"Reddit Enhancement Suite","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20409,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"plasma-browser-integration@kde.org":{"version":"2.1","scope":1,"type":"extension","updateDay":20410,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Provides better integration with the KDE Plasma desktop.","name":"Plasma Integration","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20410,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"data-leak-blocker@mozilla.com":{"version":"144.0.0","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"","name":"Data Leak Blocker","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"formautofill@mozilla.org":{"version":"1.0.1","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"ipp-activator@mozilla.com":{"version":"0.1","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"A system add-on to activate IPP in 143","name":"IPP Activator","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"newtab@mozilla.org":{"version":"145.2.0","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"","name":"New Tab","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"addons-search-detection@mozilla.com":{"version":"3.0.0","scope":4,"type":"extension","updateDay":0,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"","name":"Add-ons Search Detection","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":0,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.4.2","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":20409,"updateDay":20409},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.6.0","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2891.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"long-term-holdback-2025h1-growth-desktop":{"branch":"delivery","type":"nimbus-nimbus"},"1-callout-contextual-chatbot-suggestion-treatment-a-tab-switching-copy-rollout":{"branch":"treatment-a-tab-switching-copy","type":"nimbus-rollout"},"account-adoption-callout-passwords-global-rollout":{"branch":"treatment-e","type":"nimbus-rollout"},"account-adoption-pxi-menu-rollout-v2":{"branch":"treatment-a","type":"nimbus-rollout"},"address-autofill-desktop-pref-release-rollout":{"branch":"enable-address-autofill","type":"nimbus-rollout"},"ai-chatbot-page-summarization-mvp-treatment-a-callout-badge-rollout-v2":{"branch":"treatment-a-callout-badge","type":"nimbus-rollout"},"context-id-rotation-every-3-days":{"branch":"control","type":"nimbus-rollout"},"deprecate-ipaddrany-rollout-for-release":{"branch":"control","type":"nimbus-rollout"},"desktop-release-rollout-show-relay-to-all-browsers-next-sign-up-modal-cta":{"branch":"next-sign-up-modal-cta","type":"nimbus-rollout"},"disable-enrollment-status-telemetry-for-firefox-desktop-via-nimbustelemetry":{"branch":"control","type":"nimbus-rollout"},"downsample-uptakeremotecontent-events":{"branch":"control","type":"nimbus-rollout"},"enable-newtab-telemetry-by-time-zone-offset":{"branch":"branch","type":"nimbus-rollout"},"enable-nimbus-unenrollment-synchronization":{"branch":"control","type":"nimbus-rollout"},"encrypted-client-hello-fallback-mechanism":{"branch":"control","type":"nimbus-rollout"},"enforce-crlite-results-and-limit-use-of-ocsp-rollout":{"branch":"enforce","type":"nimbus-rollout"},"etp-strict-message-release":{"branch":"control","type":"nimbus-rollout"},"fast-udp-for-firefox-treatment-fast-udp-release-rollout":{"branch":"treatment-fast-udp","type":"nimbus-rollout"},"fox-doodle-multi-action-cta-2025-rollout":{"branch":"treatment-a","type":"nimbus-rollout"},"fx-accounts-ping-release-rollout-2":{"branch":"control","type":"nimbus-rollout"},"link-previews-all-channel-rollout-with-onboarding":{"branch":"long-press-preview","type":"nimbus-rollout"},"link-previews-all-channel-rollout-without-onboarding":{"branch":"long-press-preview","type":"nimbus-rollout"},"mozilla-vpn-in-private-browsing-treatment-d-rollout-en-only":{"branch":"treatment-d","type":"nimbus-rollout"},"multiple-profile-switching-rollout-v2":{"branch":"treatment-a-multi-profiles","type":"nimbus-rollout"},"new-tab-145120251009134757-to-release":{"branch":"rollout","type":"nimbus-rollout"},"ohttp-merino-content-recs-rollout":{"branch":"enable-ohttp","type":"nimbus-rollout"},"pdf-annotations-highlight-treatment-b-rollout":{"branch":"treatment-b","type":"nimbus-rollout"},"pin-frequently-used-websites-143-promo-rollout-all-locales":{"branch":"rollout-branch","type":"nimbus-rollout"},"product-insight-telemetry-via-server-knobs-rollout-release":{"branch":"control-rollout","type":"nimbus-rollout"},"refactor-new-tab-telemetry-rollout":{"branch":"treatment","type":"nimbus-rollout"},"relay-integration-into-firefox-118-release-for-all-fxa-and-autofill-users":{"branch":"enable-relay-integration","type":"nimbus-rollout"},"roll-out-expanded-sign-in-pxi-toolbar-button-wcallout-signed-out":{"branch":"sign-in-with-call-out","type":"nimbus-rollout"},"sections-rollout-us":{"branch":"sections","type":"nimbus-rollout"},"smart-tab-groups-rollout-beta":{"branch":"smart-tab-groups","type":"nimbus-rollout"},"store-new-tab-content-interactions-locally":{"branch":"store-events","type":"nimbus-rollout"},"unified-api-for-spocs-and-top-sites-controlled-rollout-for-release-133":{"branch":"control","type":"nimbus-rollout"},"visual-card-updates":{"branch":"updated","type":"nimbus-rollout"},"visual-search-rollout":{"branch":"google-lens-rollout","type":"nimbus-rollout"},"windows-ui-automation-release-rollout":{"branch":"rollout","type":"nimbus-rollout"}},"services":{"accountEnabled":true,"syncEnabled":true}} Throttleable: 1 TotalPageFile: 37691719680 TotalPhysicalMemory: 33396756480 URL: https://www.youtube.com/watch?v=MUVLHRaYilU UptimeTS: 5788.34422208 UtilityProcessStatus: Running Vendor: Mozilla Version: 145.0.1 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

brandyn.gabel 於 3 週前 詢問

jonzn4SUSE 最近回覆於 3 週前

Incessant Crashes

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome. What happens is that Firefox freezes, and I… (閱讀更多)

Firefox repeatedly crashes on my, multiple times a day. I'dc really like to NOT have to change my default browser to Chrome.

What happens is that Firefox freezes, and I get a white bar at the top telling me so. I get a popup box asking if I want to close Firefox or wait for it to respond. Waiting doesn't work, so I always have to close Firefox. When I reopen it, fortunately all m,y open tabs are retained, but it crashes again within minutes or seconds as soon as I click on anything.

There only thing that seems to work is a reboot of my PC. But the respite is short before Firefox crashes again.

I've disabled most plugins, but that hasn't helped. Is there a way to create an event log within Firefox that I can share with someone at Mozilla to help e debug the issue? It's got to be something local rather than Firefox itself; I can't imagine this is happening to most users.

BillTreloar 於 2 個月前 詢問

Jordan Cote 最近回覆於 3 週前

Constant Crashing

No matter what I try to read or go to, Firefox crashes repeatedly. I literally cannot use it at all. I keep getting: Gah. Your tab just crashed. We can help! Choose Re… (閱讀更多)

No matter what I try to read or go to, Firefox crashes repeatedly. I literally cannot use it at all. I keep getting: Gah. Your tab just crashed. We can help! Choose Restore This Tab or Restore All Crashed Tabs to reload the page/pages.

Clicking those options fixes nothing! How do I go back to the previous version, please?

rose.treasure 於 4 週前 詢問

gmabentley 最近回覆於 3 週前

  • 已解決

Frequent page crashes

Hi -- I'm getting quite a few page crashes that seem mostly tied to YouTube, although not exclusively. I only recently swapped over to Firefox from Chrome because I was h… (閱讀更多)

Hi -- I'm getting quite a few page crashes that seem mostly tied to YouTube, although not exclusively. I only recently swapped over to Firefox from Chrome because I was having similar crashing issues with that browser as well. This is after a fresh install of Windows 11 Pro and a number of different benchmark tests (no known issues with CPU, GPU, or RAM).

Since there are so many reports that all seem different, could someone help troubleshoot? I really can't tell if it's a browser problem, maybe something with my MOBO or PSU or other hardware.

bp-8849827b-dbff-4f56-ab32-a00e50251111 11/10/2025, 7:04 PM bp-b9b83d66-9ac5-4eae-9676-367000251111 11/10/2025, 7:04 PM bp-4b8e92c0-0a15-45ef-b8e1-567920251111 11/10/2025, 7:02 PM bp-4c1a61f1-674e-4da0-8921-156f50251110 11/10/2025, 12:21 PM bp-659dc04a-4933-4a3b-919b-3c1c50251110 11/10/2025, 12:21 PM bp-9387464a-bc4e-4217-995a-f457f0251110 11/10/2025, 12:21 PM bp-97bc77f5-3fa3-4623-b48b-d94e90251110 11/10/2025, 12:21 PM bp-47d723e7-4eab-41d1-b97b-410ef0251110 11/10/2025, 12:21 PM bp-58abdc4e-d959-41c9-bf0a-469280251110 11/10/2025, 12:21 PM bp-b593054f-5a6c-4693-82c8-79d410251109 11/9/2025, 6:47 PM bp-13f555f8-c219-4995-b09f-b15440251109 11/9/2025, 2:11 PM bp-91cbf8ab-d793-4781-ba28-0fd030251109 11/9/2025, 2:11 PM bp-5e7db47b-6114-4cc6-a1ac-daaca0251109 11/9/2025, 2:11 PM bp-ef240795-bedf-4c26-91f2-386ba0251109 11/9/2025, 2:11 PM bp-51ec26ab-03f0-4e0b-b199-b2f600251109 11/9/2025, 2:11 PM bp-aef18aaf-1b2e-410e-9170-99fd50251109 11/9/2025, 2:11 PM bp-e5bc73e3-293e-4b3a-8974-e088c0251107 11/7/2025, 1:38 PM bp-85a1ba73-0df8-484b-b9bb-945cc0251107 11/7/2025, 10:59 AM bp-26c84615-670b-49e8-88aa-c26ac0251107 11/7/2025, 10:59

andrewr 於 1 個月前 詢問

andrewr 於 3 週前 解答

Firefox keeps crashing and won't reset even with "restore"

Firefox keeps crashing. I tried refresh and am afraid to totally uninstall for fear of losing my tabs and data. Why is this crashing all of a sudden. Also will not pla… (閱讀更多)

Firefox keeps crashing. I tried refresh and am afraid to totally uninstall for fear of losing my tabs and data. Why is this crashing all of a sudden. Also will not play Youtube videos. I have cleared cache and history.

stekra 於 3 週前 詢問

crashes

whenever i stop, backtrack or advance a video as in youtube i can expect it to crash. the same with pages containing videos. also playing music sound clips i can guarante… (閱讀更多)

whenever i stop, backtrack or advance a video as in youtube i can expect it to crash. the same with pages containing videos. also playing music sound clips i can guarantee a crash. this has been a problem for years.

Scot63 於 3 週前 詢問

Paul 最近回覆於 3 週前

  • 已解決

All Tabs Crashed

Installed the latest update and now no tabs will load. Even uninstalled FF and it's still not loading any website!

Wryker 於 3 週前 詢問

Paul 於 3 週前 解答

Firefox shutting down intermently every day, then Outlook Hotmail won't open without resetting password...Help!

Without warning or input from me, Firefox shuts down and upon me reopening firefox, my Outlook Hotmail E-mail account doesn't recognize my set password? I have to keep re… (閱讀更多)

Without warning or input from me, Firefox shuts down and upon me reopening firefox, my Outlook Hotmail E-mail account doesn't recognize my set password? I have to keep resetting my password each time???

Anybody knows if this is a Microsoft issue, or is it Firefox?

Ted

theophile98 於 3 週前 詢問

Firefox issue - Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page.

tried few below steps Remove all Extensions, Reset Browser again if same issue remove the user profile and login with the new profile if same issue try un-installing and … (閱讀更多)

tried few below steps Remove all Extensions, Reset Browser again if same issue remove the user profile and login with the new profile if same issue try un-installing and re-installing browser with the different account did a clean re installation by removing local files from the help of forced uninstaller reinstalled it but the issue still persist also tested by disabling antivirus although the computer worked with mcafee earlier please provide a solution to this computer is running on win 11 with the latest 25H2 update

rfmorioka 於 3 週前 詢問

Unresponsive Firefox. Doesn't appear to access any pages. Won't restore crashed tabs (ALL).

I ran a Windows 11 Update and after I opened Firefox, it shows all the tabs that were there but each tab indicates that it's 'Crashed'. The 'Tab Crash Reporter' doesn't … (閱讀更多)

I ran a Windows 11 Update and after I opened Firefox, it shows all the tabs that were there but each tab indicates that it's 'Crashed'. The 'Tab Crash Reporter' doesn't restore a single tab nor does it react to 'Restore all Tabs'. It looks like Firefox is NOT connecting to the web.

I'm entering this using the Edge browser.

Thanks in advance, Bob

Bob 於 4 週前 詢問

Crashes on windows 11 -cant even access support since upgrade

Since downloading the New upgrade today I cannot access anything! TAb crashes everytime. Wish I could go back as have used firefox for years and will now have to find al… (閱讀更多)

Since downloading the New upgrade today I cannot access anything! TAb crashes everytime. Wish I could go back as have used firefox for years and will now have to find alternative. Have had use the dreaded chrome to post this!

hasamuels1 於 4 週前 詢問

TyDraniu 最近回覆於 4 週前

The 145 update is crashing Firefox!

I have Windows 11 and just installed the latest Firefox update (145). But every time I try to open a site, the page crashes. I seem to be able to work in troubleshooting … (閱讀更多)

I have Windows 11 and just installed the latest Firefox update (145). But every time I try to open a site, the page crashes. I seem to be able to work in troubleshooting mode, but otherwise I'm dead in the water.

Is there any way to roll back to version 144?

Help!

oldhousegeek23 於 4 週前 詢問

Paul 最近回覆於 4 週前

Crashed tabs and new profile creation

On a daily, my tabs crash and won't restore. The only way to fix is to close Firefox and reopen. When I reopen, I'm prompted to create a new profile. This happens daily o… (閱讀更多)

On a daily, my tabs crash and won't restore. The only way to fix is to close Firefox and reopen. When I reopen, I'm prompted to create a new profile. This happens daily on the ESR version. There's no crash reports or anything. It's become very unstable and a pain to deal with. I've reinstalled Firefox from scratch, removed all remnants of all profiles, and it still happens.

nethompson 於 4 週前 詢問