顯示問題標籤 顯示所有問題

Lost firefox data

Can anyone help me, so recently i reset my PC and all my Firefox data was gone and i really need it because I don't remember a lot of my passwords and I was wandering why… (閱讀更多)

Can anyone help me, so recently i reset my PC and all my Firefox data was gone and i really need it because I don't remember a lot of my passwords and I was wandering why my data didn't sync and it turns out somehow my Firefox account was refreshed is there anyway i can revert that because I don't have access to my old Firefox data to get my logins back so if there are any Firefox administration or anything that can help me revert the account back to the old one and get all of my logins back or if there is anyone that has had tis issue in the past and manged to fix it please help.

blurryface 於 4 小時前 詢問

jscher2000 最近回覆 於 3 小時前

Secondary email

Can someone delete my old firefox account. I believe the email I was to use is stuck as a secondary or backup email on an account that I no longer have access to and the… (閱讀更多)

Can someone delete my old firefox account. I believe the email I was to use is stuck as a secondary or backup email on an account that I no longer have access to and the primary on that was deleted years ago so I cant even do a password reset to get into that account to remove the secondary. I just want to create a new account with the email address I want to use.

justin.herrman 於 3 小時前 詢問

link firefox account with google authenticator

hello there i was linked my email with google authenticate app and i lost my iPhone so i lost my apps on it now i need to log in with fire fox account it require two wa… (閱讀更多)

hello there i was linked my email with google authenticate app and i lost my iPhone so i lost my apps on it now i need to log in with fire fox account it require two way verification what can i do now ?

a7med.sniper1991 於 6 小時前 詢問

cor-el 最近回覆 於 6 小時前

import logins

I exported logins (to .csv) before re-installing win 10 but now there does'nt seem to be any way of importing them back into Firefox. I must be missing something obvious… (閱讀更多)

I exported logins (to .csv) before re-installing win 10 but now there does'nt seem to be any way of importing them back into Firefox. I must be missing something obvious?

roger.drew8 於 10 小時前 詢問

jscher2000 最近回覆 於 9 小時前

Delete Data Held On Firefox Sync Server

I have some problematic settings that are continually syncing back to devices when signing in - I would like to understand how to wipe all my data from the sync servers t… (閱讀更多)

I have some problematic settings that are continually syncing back to devices when signing in - I would like to understand how to wipe all my data from the sync servers to essentially start fresh and push new data to the server from one device to then sync this to my other devices using Firefox.

Is it possible to remove ALL data synced from Firefox to the sync server?

Steven66 於 1 天前 詢問

FredMcD 最近回覆 於 1 天前

server to authorize to use synchronization

Hello, I want to use browser synchronization. Our network is very limited. What are the domains and/or IP addresses that we need to allow? Thank you very much for your he… (閱讀更多)

Hello,

I want to use browser synchronization. Our network is very limited. What are the domains and/or IP addresses that we need to allow? Thank you very much for your help!

abva03 於 1 天前 詢問

Logging into different accounts are merging information for everyone

I'm not sure if this is a question or not. But when I had a friend log out of my account on my PC Firefox browser and sign in to hers, it merged her personal data to my l… (閱讀更多)

I'm not sure if this is a question or not. But when I had a friend log out of my account on my PC Firefox browser and sign in to hers, it merged her personal data to my local PC and then merged with my own account after I logged into mine. There's an option to delete it, but if you accidentally don't check it, it stays there. She tried logging in and logging out and checking the delete local files, but her information is still stored on my PC and account. Funnily enough, later that day, I logged into her PC and browser and it's the same thing there. We only realized this just now. Is there a way to fix this all at once?

It'd be much preferable if Firefox accounts were instanced by default, and all personal data is exclusively with that account. With options to merge or download information longer term.

ded5833 於 2 天前 詢問

ded5833 最近回覆 於 2 天前

How to create a recovery key without my password?

Dear community, I forgot my password for my firefox account. To sync my new laptop I need it... So I found the article, which says, I can create a recovery key and use it… (閱讀更多)

Dear community, I forgot my password for my firefox account. To sync my new laptop I need it... So I found the article, which says, I can create a recovery key and use it to keep all my settings after I changed my password. But to create a recovery key, the system asks me to fill in my old password. So I can not create a recovery key. Maybe I make a mistake somewhere on the way... Is there anybody, who can help me? Thank you very much! Petra

P. Koch 於 3 天前 詢問

cor-el 最近回覆 於 3 天前

automatic firefox login doesnt work

Hey guys, as described in the headline my firefox browser isnt saving my firefox account after i restart my computer. I have to login manually to get acces to my personal… (閱讀更多)

Hey guys,

as described in the headline my firefox browser isnt saving my firefox account after i restart my computer. I have to login manually to get acces to my personal savings etc. I checked the cookies. It allows ff to save the necessary informations. Any idea how I can fix it?

christian_wi 於 3 天前 詢問

History of synced devices

Hello, I would like to know is it possible to see/check the history of synced devices on Firefox. In other words, is it possible to check whether somebody synced my Firef… (閱讀更多)

Hello, I would like to know is it possible to see/check the history of synced devices on Firefox. In other words, is it possible to check whether somebody synced my Firefox with theirs without me knowing it or being aware that happening. In this specific case I know it happened 100% and I just need somehow to prove it ... Thank you!

Anne_Polster 於 4 週前 詢問

Anne_Polster 最近回覆 於 4 天前

Sorry. We’ve locked your account.

I'm getting below error when I'm trying to login firefox sync account. All problems started When I changed my laptop and instaled new firefox. Nothing else has changed. … (閱讀更多)

I'm getting below error when I'm trying to login firefox sync account. All problems started When I changed my laptop and instaled new firefox. Nothing else has changed.


The confirmation email we sent to nibu@nXXXXopfXXXliX.com was returned and we’ve locked your account to protect your Firefox data.

If this is a valid email address, let us know and we can help unlock your account.


is someone can you please help me?, Thanks

nekin 於 4 天前 詢問

Notes Missing?

I opened Notes in Firefox to find that they weren't there any more, just the page explaining how to use Notes. I had some valuable information in there any can't find a w… (閱讀更多)

I opened Notes in Firefox to find that they weren't there any more, just the page explaining how to use Notes.

I had some valuable information in there any can't find a way to get the notes back.

Maybe you know how to?

Richard49 於 4 天前 詢問

TyDraniu 最近回覆 於 4 天前

Firefox account problem

All PC's mentioned below are on the same router and LAN, and all are using Firefox 86 x64 on Windows 10. I have been a Firefox user for many, many years (I started using … (閱讀更多)

All PC's mentioned below are on the same router and LAN, and all are using Firefox 86 x64 on Windows 10.

I have been a Firefox user for many, many years (I started using browsers in the 90's, 'nuff said). But having recently reinstalled a PC, I found myself unable to initiate sync on the new Firefox install there. I kept getting the error "NetworkError when attempting to fetch resource." in a red box when I entered my password. Perplexed, I tried creating a support ticket on another of my PC's (let's call it #2) - same error there when trying to sign in to Firefox support! I then tried to use that browser to access my account by going to Account Settings -> Manage Account. I was met with a circle animation - and a completely blank webpage.

This post is being created from my third PC, where, for some odd reason, the Manage Account function actually works, and where I was also able to sign into support. I made a change to my bookmarks on PC/Firefox #2, to see if sync was still working - and it did come through to PC #3. After that, I was finally able to start a sync on PC #1 (the newly installed one).

But I am still unable to do anything with my account on PC #2. Can't sign in to support, can't access Manage Account. And this cannot be purely about the profile or installation, as the issue was affecting PC #1 as well.

It seems like Mozilla's account management is really wobbly, and my prime suspect is the shift to "Firefox Accounts" on the support pages recently. But I'm open to being proved wrong.

Just hoping someone out there can tell me what this issue is, and how I fix it. The fact that I was unable to sign in to my Firefox Account from a completely new Firefox install makes me very uncomfortable. And my primary PC (#2) is still unable to manage that account, or sign in to the support pages.

Thanks in advance.

Fedtsten 於 5 天前 詢問