Firefox 技術支援討論區

Hello I've been having many tad crashes, almost 20 in half an hour I've submitted all the crashes reports I'd creashes before but no so many in so short time. I was trying to join a zoom meeting I hope you can help me Miriam

whenever i boot up my computer, firefox automatically starts atleast 9 tasks in background that end up eating half of my ram, and one of them eats an entirety of my processor. Whenever i check my task manager(i use windows 10), it shows that one particular task is taking 100% of my cpu. I have to manually stop the task or it ends up slowing down my laptop. I already have the latest version of firefox and i am having this problem for 2-3 months. What do i do?

I am getting the message "Access Denied You don't have permission to access "http://www4.citizensbankonline.com/efs/servlet/efs/loginnew-wait.jsp" on this server. Reference #18.ad674d68.1618522318.738da43 " when I try to log on to my bank. I'm running Windows 8.1 with Windows Defender and have accessed this site for years. When I called the bank's tech support their response was "Why are you still using Firefox? Everybody uses Chrome now." I do not use Chrome, but Edge will access the web page with no problem. This has been occurring on and off for several weeks and I have tried all suggested solutions I've found here so far (clear cache, history, DNS prefetch.... ). I've also noticed numerous other posts with the same error message. Any ideas??

while other browsers plays them smoothly even at 4K. I have tried disabling Hardware Acceleration, even the h264ify plugin, but both did no work, updating my video driver, the only add-ons/extensions I use are Ublock origin and enhancer for youtube and none of them seems to cause the problem on other browsers. I have attached the picture of my Pc specs as well if they might be helpful in fixing this problem

I've never encountered this problem before... I am using a new computer but have used firefox exclusively for decades.

Every time i try to read a PDF, Firefox recognizes it as a .zip file, which it clearly isn't. I can't even choose acrobat reader as an option to open the files. If i manually go to the downloads tap and click on the file there, it immediately opens as a pdf in reader. What on earth is going on?

Another problem that's started with Firefox for Windows this wee.

Firefox takes a long time to load pages, up to a minute. In the bottom right of the page it says "waiting of fonts.googleapis.com" or something like that.

The other problem of it not displaying graphs still hasn't been resolved.

Neither of these problems exist on Chrome.

I am no longer able to access any Google sites through Firefox.

I get this message:

The connection has timed out

The server at www.google.com is taking too long to respond.

I can access all other sites through Firefox (including other search engines). I have cleared all of the History, caches, cookies etc and that sometimes allows me to access to Google once, but then the problem returns. I have to accept cookies from Google when I do that but sometimes the cookie verification with Google times out. I have tried starting Firefox in safe mode and refreshing Firefox but that has not helped.

I can access Google sites through Chrome.

A virus scan (with Norton and Hitman Pro) reveal no viruses or other malware

All other computers I have can access Google.

I updated to the latest Windows build yesterday, after which the problems started.

How do I restore access?

Firefox is my default browser but it takes FOREVER (5-10 minutes) to come up. I have refreshed several times but it only lasts for one session. Other browsers come up almost immediately. Whats wrong??

I never used to have problems, but about a month or so ago my tabs kept crashing on different sites. I usually sent the report. Recently I did an HP suggested Optimize - which was a BIG mistake, but I say that because I had to have my whole OS reinstalled and added an antivirus program Webroot so I was astonished that the crashing is starting to happen again. Can you please tell me why or fix this problem or I may have to switch to another browser this is annoying! Thanks.

Hi,

i have a problem with deleting a huge FireFox profile folder. After moving them into the recycle bin im not able to delete the folder properly. The size is about 79 GB and i would love to get rid of this huge file...

Unforetunately i cannot since i receive the follwoing messages:

Object "entries" in use "cache2" in use "nrbzc9xm.default-release-1600871876077" in use

Im really lost... Tried to delete in safe mode and after i uninstalled firefox. No chance!

Any advice?

Any help is appreciated.

Best from Germany,

Simon

Hi everyone, Afterpay will now not work for some reason on firefox. Works on edge, no issue. (HATE Edge)

Web opens, I complete the login details, click go or whatever the button is to get to the payment screen, and it loops back to the login screen again, login details are blank........ No error message.

I Contacted Afterpay, they have no idea why it keeps looping with Firefox.

HELP!!!

Thanks Trina

I have more than 100 tabs and more than 1k open in the background (the tab is downloaded from the previous session, but not open). When opening / closing the FF tabs, it gradually uses up to 18-20GB. When this limit is reached, friezes begin, the tabs open slowly. Memory busy FF is released ~2GB, after that it starts to load pages. According to symptoms, it looks like a shortage of RAM. But I have 64GB RAM, reserve (Win) 17GB, free 15GB. And more is 9GB SWOP on SSD, 136GB of free space on SSD and 1TB+ free space on HDD (RAID0), 200+ MB / sec internet . Where and what to change to ff used accessible resources? After all, they exist!

Dear Volunteer. Not "yelling" at you personally, but...

PLEASE discontinue “A web page is slowing down your browser.” It’s useless, and EVERYBODY hates it.

Since this "improvement" was force-fed to us, the opening of almost every site gets hijacked and frozen by a redundant alert.

Please at least give us the option to disable it. Seriously, I see (Not Responding) in the activity windows more than anything else since the idiotic yellow bar made it's unwelcome appearance.

PLEASE kill it. PLEASE, PLEASE, PLEASE, Thanks.

I have used Firefox for many years problem free, it is my default browser. I am now attempting to open the Firefox home page so I can add a trusted address (one that Firefox will not open- I get a similar file not found message) but it will not open. All I get is this message File not found

Firefox can’t find the file at jar:file:///C:/Program Files/Mozilla Firefox/browser/omni.ja!/chrome/en-US/locale/branding/browserconfig.properties.

I have reinstalled Firefox and it is still my default browser, but no change. In all other respects, no problems.

After restarting Firefox, updating, and now Firefox will not start properly. Gives a blank page, no menu bar, no anything other than a Address bar that does not work. Can't refresh. Safe mode does the same. Windows 7