Firefox 技術支援討論區

I have updated Firefox on my Windows system (windows 7) and now the browser will not open. When I click on the Firefox browser, I can see two Firefox processes start up in the process manages, but after a few seconds those processes exit. No error message is displayed any where I can find.

Is there anything I can do to get Firefox working again?

About 2 updates back a strange problem started occurring; when I open firefox my homepage no longer loads https://yahoo.com, instead i'm greeted with a blank / empty page. Here are some detailed observations about this problem, other than it being super annoying.

- open firefox just as I have for years to see yahoo, nope, it's a blank screen - If I manually click the Home button, yahoo loads fine at that point. - If I open a 2nd firefox browser window, yahoo loads fine. - If I close firefox and open a fresh window again, blank screen.

I've started with add-ons disable - no change I've refreshed firefox - no change I've uninstalled and re-installed - no change

Interesting though if I open Privacy -> Cookies and Site Data -> Manage Data... and delete my yahoo cookie, the homepage loads ok ONCE the first time only. if I close and re-open, I again get the blank screen. The cookie is back. If I "Manage Permissions..." and block yahoo from creating a cookie, it consistently loads on first run, but then I'm constantly hit with yahoo first run banners, etc. that do nothing because each time it loads it has no cookie.

I'm really interested if this is a firefox issue, or a yahoo issue. This problem never happened until firefox pushed an update a month or two ago, I can use any other browser and load yahoo.com with no problem whatsoever.

Can someone please tell me what is happening????????????????? It's a homepage. Really it can't be that difficult to solve.

Hi, I'm on an updated Arch Linux system.

Something went wrong (maybe testing audio settings with JACK and PulseAudio alternative 'apulse') and Firefox hanged and had to be killed (probably '$ killall -s SIGINT firefox' or something similar).

From that moment I couldn't start again Firefox with my profile. But any other profile works fine.

I've got this:

``` $ killall -s SIGINT firefox $ Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. [GFX1-]: Receive IPC close with reason=AbnormalShutdown Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error.

$ firefox ExceptionHandler::GenerateDump cloned child 2087 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... ```

Already tried --safe-mode but without success. Keeps crashing.

Any ideas?

Thanks a lot!

After updating this morning (I'm not sure if firefox was upgraded at this point) and restarting my computer firefox now exhibits a strange behavior. Every page I open it automatically scrolls through every scroll bar on the page. Thankfully most pages have only the one, down. However, if I get on a page with lots of iframes it will automatically scroll through each one of them in turn as well as scroll to the bottom of the page. I can't seem to interrupt this process until it's completed. Once it's done I can scroll back to the top, or correct any horizontal/vertical iframes and continue on as normal.

I've followed the instructions at https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems to no avail. I've opened firefox in windows as well and it doesn't seem to have this behavior. I've started in safe mode and it still does it. I manually turned off each plugin as well one by one and still, this problem persists.

For reference: Kernel version: 5.7.7-arch1-1 application.architecture: x86-64 application.buildid: 20200701193652 application.version: 78.0.1

Error message: E:\Users\Sarah\AppData\Local\Temp\xxxxx.xxx.part could not be saved, because the source file could not be read. Try again later, or contact the server administrator.

I do want to mention upfront that this issue is also affecting Chrome and IE. It's not solely a Firefox issue, but I'm hoping someone here can help me anyways.

• This happens for any filetype, from any source.
• It started happening about a month ago.
• Prior to that, I installed a new motherboard, RAM and processor. I'm fairly certain there was a period between these events in which it worked fine, but I am mentioning it just in case it's relevant.
• If it's a small file and I try repeatedly, it sometimes will eventually download.
• Even if a large file successfully starts downloading, it will eventually fail. It usually fails immediately though.
• I sometimes have success downloading the same file in Chrome, but it also often fails. IE as well.

I have tried the following:

• Used Refresh Firefox
• Cleared download history
• Changed download location
• Reset browser.download values
• Disabled firewalls and antivirus/spyware
• Reinstalled Firefox using Run as Admin (first uninstalled previous version and deleted all program files that I could find, including profiles)
• Cleared cookies and cache
• Ran in safe mode
• Verified Temp folder filepath was valid
• Verified the PART file was created in that path -- it exists until I hit OK on the error message, then it disappears
• Ran Firefox as admin

I think these are outdated methods I only found on non-official sources, but will mention them just in case:

• I found some sources that said to delete Compreg.dat; I could not find this file in the place listed, nor could I find it with a search of the entire drive
• Verified places.sqlite was not set to read-only
• Removed read-only from entire profile folder and subfolders

In Options > Security: 'Block dangerous & deceptive content': true, 'Block dangerous downloads': false

Internet speed test: 58.96 Mbps download; 148.04 Mbps upload. No connection loss.

This problem is absolutely maddening. I'll be so grateful if anyone can help me out!! :( Thank you in advance, I know this was a long read!

(Edited for readability)

I changed my local timezone, but the browser didn't detect the latest one. On clearing cache and data, couldn't see the changed timezone. But on closing the browser and opening again, I found a changed time zone reflecting on the browser.

Is there any way, without closing the Mozilla browser, the browser can detect changed timezone?

Search bars do not activate. I have been unable to search by themes, words or phrases since this morning. Nothing has changed on my computer since yesterday. I'm with Mac, 10.11.6 system. What to do? Sorry for my English, I am French-speaking.

Hi there, yesterday I update on 2 different PCs (also different Windows) Firefox. Since then, ebay does not work any longer :-( (It still works with edge.) Need help! THX

Pictures are not rendering when I click on news links in Yahoo. I'm on a MacBook Pro, so I opened Safari browser to see if I had the same problem - I do not. Safari renders pictures... I also tried the fix I read about to go into blank:config, and double click on Domain.next_gen to make it false.... didn't work... what else can I try?

Thanks for any suggestions...

Hi

I have Firefox browser running on macOS Catalina, and I noticed that I do not get any desktop notifications (e.g. new Telegram messages) when I watch youtube or netflix on fullscreen. Is there a setting or extension I need in order to enable this?

I have tried this on all other browsers, and only Firefox has this issue.

I searched the forums, but was not able to find anyone who has encountered the same issue as me.

Thanks

I have been watching football on one or two Sky Sports websites through Virgin Media which redirects me to the Sky Sports log on which I do as a Virgin Media Customer. This has been running smoothly for well over a year. Suddenly it has stopped with the error message "Secure Connection Failed". I have tried adding Sky Sports to the allowed web-sites on my security (Kaspersky and Malwarebytes) and clearing the caches as instructed by Mozilla but to no avail. What do I need to do to enable me to continue watching Sky Sports on my laptop. I'm afraid Virgin Media support told me to go back to the shop from which I bought the laptop, now 3-4 years ago.

Hello. Firefox has recently been crashing when I visit Yahoo Finance page. The crash does not create a crash report. I am running Windows 10 with latest updates and Firefox version 78.0.2. What I am seeing is attached. I've tried using Firefox in safe mode but with same results. And when I use the Restore This Tab button I get same results.

Thanks.

When I post links from Twitter, Instagram and Imgbb.com to a discussion forum that I belong to, the images are blocked when I am using Firefox for Windows. This is a very recent problem (just the past week or so). I have no problem seeing the images using Firefox for Android on my phone or Microsoft Edge.

I recall there being an update a week or so ago, so I am wondering if it has something to do with that. Did it change one of my settings?

Thank you,

Jodi

On a substantial portion of the pages I try to load I get the "The connection has timed out" page. Sometimes as many as 30% or more of the pages I try to load. I can't say this happens all the time, but I've noticed in a lot of cases there is no activity in that bottom status line about a site being contacted or some google ad page is loading or whatever Just nothing at all

I suspect my ISP (verizon DSL) has been restricting my bandwidth -- the situation wasn't this bad a few years ago When I called to ask about it, the call center agent said that I had signed up for a slow connection -- the only thing I signed up for was DSL -- and there was nothing she could do about it

I check www.dailylocal.com for old hometown news, but it's been timing out every time for a couple weeks I'm pretty sure that they're not a first-class operation, but I'm also wondering if Verizon could be keeping a blacklist of sites since some of these sites keep timing out while others sail through

I'm not at all asseting Fireforx is an issue The sites won't load with Edge either But I trust Firefox folks more than most others Any info you can provide, I'd appreciate I'd love to know how I can monitor real time the bandwidth Verizon is providing me

Thanks

Hi there!

I migrated to a new Computer (win 10 x64) where I installed firefox 78.0.1. But it keeps crashing whenever an "explorer" window is open within firefox. i.e. most of the time when a download is started and absolutely every time when I open an integrated explorer windows (e.g. when I try to export/import the bookmarks to html).

I already tried cleaning the installation (with built-in function) as well as deleting all add ons with no result. I even completely re-installed firefox (whilst deleting ALL firefox-data in the %appdata% directories. No result, it still crashes I then made a new "fresh" profile - still it crashes

BTW: there is never any "crash log" generated, it just stops working and firefox "disappears"

I already searched this database and found 2 similar problems, but one was solved by upgrading to windows 10 (which I already have) and one was solve by uninstalling a specific security software (which I don't have).

So I really don't know how to fix this - any ideas?

Thank you and kind regards