Firefox 技術支援討論區

My "PRIMARY" email address is WRONG -- cannot log in, cannot access Firefox Account, cannot do all the things offered by Mozilla. HOW DOES A LONG TIME CUSTOMER -- any customer -- GET HELP TO FIX THE PRIMARY ACCOUNT???????

CANNOT DO ANYTHING BECAUSE FIREFOX AND I DO NOT AGREE ON THE PRIMARY ACCOUNT. NO WAY TO ACCESS MY ACCOUNT. FEELING LIKE TOTALLY REMOVING ALL FIREFOX INFO, PROGRAMS, ETC AND DUMPING THIS WHOLE MOZILLA MESS.

I really do not understand how Firefox has survived so long with NO CUSTOMER SERVICE!!!

CANNOT ACCESS ACCOUNT. CANNOT CHANGE ANYTHING. CANNOT SPEAK TO ANYONE AT MOZILLA TO FIND OUT HOW TO ACCESS MY ACCOUNT.

DAMNED GOOD THING I AM NOT NOT NOT PAYING ANYTHING FOR THIS CURRENT PIECE OF CRAP!

Maybe a gun to the computer would be the best way to eliminate the Firefox problems -- seems that way. Then on my new computer I can STAY AWAY FROM EVERYTHING FIREFOX OR MOZILLA. STUPID WAY TO TAKE CARE OF YOUR CUSTOMERS -- Oh, maybe that's my problem. I am NOT A CUSTOMER cause I don't pay you.

We are all just stupid flunkies to stay with such a dumb set up for so long (like the beginning of time).

GOOD BYE, FAREWELL, GOODNIGHT.

Now I have another question -- how does one get rid of a pc shot dead to eradicate Firefox?

Anyone? Huh, No? Then I guess I am 100% correct in shooting the damned thing and going off the grid to never deal with Mozilla again. Hope you all get fire-ants in your pants!

I have an older version of FF (V. 55) and am trying to find a way to transfer all my windows/tabs that I accumulated using the old "Tab Groups". Any help on this one also greatly appreciated.

None of the screens that I see re. "Strict Tracking"in the support pages work when I try them on my version. I want to change my tracking to "strict", but cannot find out how. Also, I see hundreds of trackers esp. every time when I have to use Google since that is the only one w/ which a few sites can deal. I am attaching a screenshot of the daily Adaware tracking cookie search that I schedule. If I had gone to Google, the difference would be that there would be hundreds, even from a short single visit w/ Google in the file name.

Any help re. either of these these two matters would be greatly appreciated. Wolfgang

Stopped receiving daily Washington Post newsletters yesterday, and they question if Firefox changed something? Is there something new preventing receiving them? If yes, how can I change it to allow the Washington Post e-mails? Thank you!

Unable to log in to Quora from GMail notifications on Firefox. While I can log in directly to Quora from Firefox, when I click on notification received on G Mail, I inevitably get the message, "something went wrong. Try again later" I need to get to Quora directly from G Mail. Please help.

What has happened to all of my Task Bar / Tool Bar? As of today, Sunday Nov. 26th, everything is gone. In addition the browser itself looks "different" some how.

Ok, I've resolved this in the past, several version of Firefox ago, under windows. Firefox crashes silently, open it again and no tabs are restored. Open firefox again and look in recently closed windows and the one with my tabs is not there, only little utility windows that are popped up when I log in at the coffee shop, so my recently closed windows are overwritten with windows with no tabs.

So I go to my profile sessionstore-backups folder and copy it to the desktop. I have 6 files, previous.jsonlz4, recovery.baklz4, and recovery.jsonlz4 at around 8 megs in size. I copied each to the folder one level up and renamed them sessionstore.jsonlz4, and each time restarted firefox. All that opens is a blank tabbed firefox window.

There was never an existing sessionstore.jsonlz4 file anywhere I could find, even with firefox closed, this file never appears anywhere I could find it. Searching files with Windows was also unsuccessful.

I feel like I have captured the files with my tabs, based on the date modified, several were from before the crash. Why can't I find a working tutorial on how to restore my tabs? Nothing I've found on the support site works though I follow the directions exactly.

Thanks

I recently installed firefox on a new computer and it will not access the internet. Any access request gets the message "Hmmm. We're having trouble finding that site." We cannot connect to the server.... It says to check that fiefox has permission to access the web, but I do not know how to do that. How can I get Firefox to access the web? I do not want to have to use different browser, but will switch unless this is resolved.

like a dick i tried to sort it out myself and i no nothing aboout computers i deleted loads of stuff thinking its old i dont need it from downloads...i was having truble with vids not playing just the spin thing or it does start but slow or judery ... now mozilla cant update ...as theres nothing there

Windows Edge has taken over as my browser. How do I get firefox to be my browser by default? I have tried many times but the box to delete windows edge is greyed out. Please help

i get 'server not found' and 'try again' window when trying to access sites and even within sites if i manage to get on - after several 'try again' clicks

could this be related to recently installed fibre optics or do i have a virus - my anti-virus protection is bitdefenders

Have a problem to use Mozilla / Firefox as my main browser for all email and web browsing or all activities. Tried to go into "setting" to "recall the browser" but unsuccessful

On Windows 10 with Fire Fox i like to use the right click to show the drop down menue 1 Save image 2 save page to pocket - and 3 - select all ,. And the next one in the drop down list is Take A Screen Shot .And this is what is not working for me anymore . Changed the Exrtension .screen.shot .dowmload ----to false with no change still the Take Screen Shot fails to work Thank you . Trevor