Firefox 技術支援討論區

After the recent update to FireFox 99.0 my google sheets changed the menu language to Russian. The google docs account is set to English. This happened immediately after the latest firefox update. Where does google docs get the language from? Seems it gets it from Firefox because it changed after the update. Appreciate any insight to this.

Thank you,

Wm

i enter addresses in private window and all of a sudden these addresses are showing up in my regular window addresses . I tried clearing all history and all these addresses are still appearing. clear history is also not working

I've been through the usual listed issues, refresh, disable add ons (only one), disabled AV, clear all history, passwords, etc. Checked that the latest update is installed. Have done malware and virus scans with no ill reports. This can't be normal. What else can I try to resolve it b efore moving on?

The option "always open similar files" is not shown in the downloaded file context menu. This occurs on 2 machines running Windows 7 64 bit. A third machine also running Windows 7 64 bit shows it correctly. All three machines have Firefox 98.0.1 installed.

Please advise how to resolve this.

I recently installed a theme that I really like, but the search bar by default is a blinding white color and it contrasts heavily with the dark blue colors in the theme I picked.

Is there a way for me to edit the background color and text color of the search bar to be a different color? I've tried looking at different solutions and most of them make reference to userchrome or something else I have absolutely no idea how to work. Can someone explain to me, in the most simple and hard to get wrong terms as humanly possible, how to change the background and text color in the search bar? Is this something I edit the theme itself for? How do I do that?

Thanks in advance. Attached image shows the part of the browser I'm talking about if it somehow wasn't clear enough. I'd like to turn the white color into, say, dark blue or gray, and change the text color to a light blue or white.

I have used Firefox to access a site for an online bank, Synchrony. I was able to establish an account at this site and access my information. Now I sometimes can use the site but more often receive an error message, "Access Denied You don't have permission to access "http://auth.synchronybank.com/account/login" on this server. Reference #18.d4eb7068.1649606742.54b71ed."

When I spoke with someone in the Tech Support group for the bank she said the problem was with Firefox and not something they could address. I am able to get to my account using Microsoft Edge, as I have to to get to another site, Shockwave.com.

I much prefer using Firefox than switching browsers for certain sites. I would appreciate if someone at Mozilla investigate these anomalies and determine the appropriate fox within the app. I don't know what changes were made in Firefox when it was updated to my current version, 99.0 64-bit.

Thank you.

bold text

When I open an email attachment it appears that it is opening in Foxfire. If so is the file saved? How do I delete it after I read the attachment? Thanks

Hello,

Every time I use google search I get this empty white space at the bottom of the page (look at the pic). It started happening today. I tried many things to fix it but nothing worked. Can you help me?

PS: This happens only if I'm logged in to google with my google account. If I'm not then I don't have this problem.

Thanks in advance.

all of a sudden i click on private window and it will not open as private a regular window opens please help i do not understand why all of a sudden everything is changing

If I have Mozilla Firefox open for a period of time, if posting a link, or refreshing it's as if there is no internet connection.

Web links in other tabs have no problem, only Tumblr.

Closing out the tab which Tumblr is in and opening a new tab and inserting the link produces the same result as if there's no internet connection.

The only way so far to rectify the problem is to close out Firefox, then restart. There also seems to be a delay in Firefox closing. When I click on the Firefox icon to open it, a pop-up appears that Firefox is already running, would you like to close it?

What happened to my "recently bookmarked" category? It has disappeared and when I save a book mark, no where to be found??? Clicking on "tags" shows empty as well.

Help me restore the generic "recently bookmarked" item again. Thank you.

Wayne in Colorado

Javascript appears not to be working in my FF -- V 98.0.2 (32-bit). Running on Win-7 (last updates before support ended!!) In particular, the comments for Washington Post articles will not display [first detected problem]. After research, no Javascript will output. FF shows enabled, and it remains enabled. It just doesn't seem to work. The Chrome browser on the same Dell laptop works correctly and displays comments. But I prefer FF to Chrome. The fact that Chrome works suggests to me that the issue is with FF. I'm suspecting that version 98 isn't compatible with Win-7...

The problem was not occurring a year ago. Covid restricted my travel and thus use of the laptop. When I refreshed the laptop with the latest antivirus [Norton] and FF, it no longer worked., I don't remember what version of FF I was using back when it worked.. I know Windows hasn't changed, and I ran without Norton or plugins and the problem persisted...

Any suggestions? Any way to restore an old -- over 1 year -- version of FF so I can try that?

PS:: I'm running FF 99.0.1 (64-bit) on a Dell desktop right next to me and the W-7 laptop at the moment. I works fine. No issue with jS or any other FF function.

Updated to 98.0.2 last night or this morning, and now videos that are attached to or included in emails do NOT open/do not play. They worked fine before. Happening in both gmail and Yahoo! mail (sbcglobal.net). [I don't use Chrome nor Edge] I checked the download file; nada. Message from FF is "failed" Other MP4, WAV files etc. open an play fine - but Not if they are in an email

UPDATE 3/27/22 1913HRS. Just returned from my other residence; my wife's PC is still using 98.0 or 98.0.1 and it played the videos just fine. Only difference between our PC's is her's uses an 990x mobo and a GTX 960/4GB video card.

UPDATE 3/28/22 1047a.m. pst. Cannot download anything using Firefox 98.0.2. Just tried to download a short clip; Failed. Video drivers from NV website; Failed. A couple other things earlier but don't remember what nor where they were. Edge downloaded the video drivers just fine (again, had to dl to disc enable to use them.) jonzn4SUSE - did you get my email and have you had any luck ( or the time to do it) finding the problem/solution???

3/30/22, I just did a refresh of Firefox, it did not correct the problem. IS there any "easy way" to roll-back to version 98.0.1 4/10/22: I found the solution on my own after several hours of searching. Open "about:config", click "Accept the risk and continue" button; at the top click/select "show all". Find highlighted "browser.download.improvements_to_download_panel". Change setting to false'bold text' Thank you to the web site Techdows; solution was published on 3/4/2022. https://techdows.com/2022/01/firefox-97-download-flow-changes.html

Up until about a month ago, I could send files (photos, etc.) to as many people as I wanted to. All of a sudden, I can't send any kind of attachment to multiple contacts. I can send it one contact at a time, but not several. Does anyone have an idea what my problem is? Any help would be appreciated. My friends are saying they miss my jokes and cartoons!

With this new FF version it's now taking 2+ minutes to load FF. Yes, 2 minutes to load this thing. A problem I didn't have with the previous version. I've read the support forum for this problem and tried everything noted. I've removed and reinstalled FF twice now, restarted the PC multiple times. I have 4GB of memory which is the same PC configuration for this PC for the last 4 yrs. No new programs, no issues with anything else on this PC so this is a FF issue. Note that once FF has loaded it functions fine - no slowness at all.

Nothing helps with loading this FF version. This is disappointing and it's become enough of an issue to find a different browser to work with, which I hate to do but my patience has run the full gambit with the version of FF. And yes Google Chrome, MS Edge and Opera open within a few seconds, which Firefox used to.

Hi,

I want to setup a number of addons via command line on a completely fresh Firefox ESR installation on Linux (i.e. while Firefox hasn't been opened yet for the first time by the user). To do this, I first need a default profile directory, but the .mozilla folder is missing from the home path when I install Firefox (it is only created when I run the browser for the first time).

So I tried to create a profile immediately after installing FF:

firefox -createprofile default-esr

This creates the .mozilla folder containing a XXXXXXXX.default-esr directory and the profiles.ini file with the following contents:

[Profile0] Name=default-esr IsRelative=1 Path=XXXXXXXX.default-esr

[General] StartWithLastProfile=1 Version=2

However when I run FF for the first time later on, it completely skips this profile and instead generates a new default one, YYYYYYYY.default-esr-1, and profiles.ini is edited with the following contents:

[Profile1] Name=default-esr-1 IsRelative=1 Path=YYYYYYYY.default-esr-1

[Profile0] Name=default-esr IsRelative=1 Path=XXXXXXXX.default-esr Default=1

[General] StartWithLastProfile=1 Version=2

[Install3B6073811A6ABF12] Default=YYYYYYYY.default-esr-1 Locked=1

I can revert to the profile that I explicitly created by going to about:profiles and setting it again as the default, but this defeats the purpose because I want to prepare my profile via the command line without having to open FF to change a setting. Is this possible?