Firefox 技術支援討論區

I'm running v95.02 (64bit) on a Dell G5-5500 with 16GB RAM and an NVIDIA RTX 2070 with 6GB RAM with Windows 11 (v10.0.22000)

On many occasions (several times a day) Firefox simply goes away without warning... sometimes after several minutes on a page. Sometimes in GMail, sometimes Facebook, sometimes other sites... there does not seem to be a particular pattern.

Is there a hidden log somewhere that I can send to you to help resolve this issue?

Thx!

Al

I bought a new computer, I have windows 11 on it. now, every time i open the browser I have to reenter my google and Firefox accounts. even though I check the V on 'remember me' . Cookies are deleted when Firefox is closing. but i have youtube on ignore . what can i to prevent it? thank you

YouTube (for example) video begins to stutter and ultimately stop playing when i switch the focus to another app (on my second monitor) however the audio continues perfectly. I tested this and it doesnt happen with Edge. I have seen other articles reporting simlar problems on different platforms that say to edit the network.http.throttle.enable and version. Mine are already set to the suggested settings but i am still having the problem. Any thoughts?

I have a bookmark for nascar. Now it defaults to 2020 how do I update it to show 2022? It shows a edit but nothing happens and the save bookmark does not show so I can't just redo it.

An external partner is embedding one of our websites and has been experiencing the following strange behaviour since FF v97.0:

[See image attached] You can't click any buttons within the iframe when you place the mouse on the button itself. But if you move the mouse ~2cm below the button (red arrow) it acts like it's hovering over the button and you can click it.

There were no code changes on our side and for FF v96.0.3 everything still works as expected. I thought the issue would perhaps be solved in this bug (https://bugzilla.mozilla.org/show_bug.cgi?id=1758664) but I tried with version 98.0.2 and it's not fixed there. I'm however hesitant to report a bug in Bugzilla since I can't provide clear reproduction steps (company data).

Thank you for your help!

When downloading, FireFox forces me to save attached files (MS Office, Adobe, etc.) instead let me to select. It is useless that, in Tools - Settings, I selected "Always ask". I have Windows 11.

hello

i have a laptop by hardware cpu i5 reg 7 and ram 12 g this laptop when firefox open is my laptop frize this problem just firefox mozilla and do not by other browsers ...

thanks

why do i get this,(We're experiencing technical difficulties.) on all pch.com and spectrum.pch.com

Firefox on Windows 11 now runs at 100% and a stack of ram. Obviously this slows down my PC and this is only on the home page with nothing to look at. This makes it unuseable. Tried help pages - no use at all. Why am I asking an unknown instead of Mozilla? To big for their boots?

Firefox recently upgraded on my desktop. I ONLY use Firefox - do not want Google, Edge, Etc. I can get into all of my on-line accounts with the exception of my Bank Account. I do not get a message about browser - but if I click SIGN-IN, it just sits there. I called my Bank...told me I have to use Google, Chrome or Edge - DO NOT WANT TO USE ANY OF THOSE. I had no issue signing in until it upgraded. PLEASE tell me how to fix this - I have cleared my Cache and History, etc. Nothing works. Please HELP!!! Do not want to use another browser to access this account - do not feel safe with any of them - why I use Firefox. Thank you.

I'm trying to take a proctored test with PearsonVue. It keeps saying on the system test that Firefox is still running. I've tried shutting down through Task Manager. I've tried rebooting and just using Chrome to access the test page. It still says it's running. Next step is to uninstall...surely there's another solution!?

This is scaring me. Why do I have to surrender so much control to use. I keep getting a popup which says, "Take control of your person data!......Block most trackers as you browse.....Add DuckduckGo to firefox.

AND THEN it looks as if you want to take total control of my computer!

 https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions?as=u&utm_source=inproduct#w_access-your-data-for-all-websites

Why do you want so much control over my computer??

Please explain.

The new update destroyed Firefox. I have to open settings to open a new tab. there is a down arrow in the middle of the browser screen that will not go away. when i click on it, it says access denied. it no longer allows me to set the security settings they are all set to the lowest setting. there are websites i used to visit that I no longer can visit it tells me to use a different browser. Firefox's security is to open making you vulnerable to attacks. we suggest you use Chrome or Edge to visit this website. then when i tried to find the last browser before this one it tells me Mozilla no longer allows users to go back to an older version. I do not want to use anther browser but with it like this its forcing me to leave and find another browser this new version is a total train wreck.

I am about to drop Firefox for another browser. I have added Total AdBlocker yet popups still creep through. Now with MSN.com my home page, some of the Video Boxes are blank but if I go to Chrome they show complete.