Firefox 社群討論區

I've got constant crashes jn last update Firefox 148.0.2 (Desktop). Often it happens when Google Meets launched in browser and i started switch between tabs or another applications. In Widows logs i found this error: Имя сбойного приложения: firefox.exe, версия: 0.0.0.0, метка времени: 0x00000000 Имя сбойного модуля: unknown, версия: 0.0.0.0, метка времени: 0x00000000 Код исключения: 0xc00000fd Смещение ошибки: 0x00007ffce9d07286 Идентификатор сбойного процесса: 0x0x3F64 Время запуска сбойного приложения: 0x0x1DCB6A7BAE6121F Путь сбойного приложения: C:\Program Files\Mozilla Firefox\firefox.exe Путь сбойного модуля: unknown Идентификатор отчета: 1a851f87-1b94-4270-8d86-a6850200a62b Полное имя сбойного пакета: Код приложения, связанного со сбойным пакетом:

Installed system Windows 11

Hi my firefox just updated to version 153.0.1 on all 5 family computers some running win 11 and some win 10 and 2 win 11 pro. now we all experience firefox crashing and not loading pages. When we go to settings and select contact support it says the system crashed. Is there a way to roll back to a version that works without crashing without have to revert to goggle chrome or edge? regards Mal

- However I think it may be to do with a recent bookmark entry stored in the bookmarks bar?? The website is a national UK hardware store and it seems to open OK. I cannot be sure but I think the problem started after I added this bookmark. It is a real nuisance and I have had to switch to Edge. Please advise how I might fix the problem.

bookmark https://www.radiatoroutlet.co.uk/?gad_source=1&gad_campaignid=1488717521&gclid=EAIaIQobChMIlO36_NLelQMVopdQBh0cygqfEAAYASAAEgL9EPD_BwE

URL at time of crash. https://mail.yahoo.com/d/folders/1

Can get very little done in my eMail for www.att.net. Yahoo.com does also crash occasionally.

I've tried reloading my software for ATT.net, Norton.com, Dell.com and others as I went. Reload went okay, Tried several reboots. Still no luck.

Just got my repaired laptop back. Windows Home 23H2 build 22631.6199. Installed Firefox, synched my account. Firefox or a firefox tab have crashed 19 times in the last 3 days since the fresh install.

5 most recent submitted

Report ID Date Submitted bp-d5cc4d87-e2dd-4149-93ec-d91000260401 4/1/2026, 10:39 AM View bp-09b6f228-0b9e-4827-85e7-108df0260401 3/31/2026, 7:43 PM View bp-2edc9f85-37b3-4a37-8a1b-ed6390260331 3/31/2026, 11:03 AM View bp-df98c40c-38d4-4d41-ad0a-104430260331 3/31/2026, 10:59 AM View bp-5a3b7f96-699e-4096-98c4-411ab0260402 4/2/2026, 9:51 AM

Actually crashed while preparing this message. What to do?

my firefox keep crashing when i join google meet and i need to do multitask so i open another firefox windows(private or not) it always crash few second after, i have tried the trouble shoot mode its still crashing, even the new windows from SSO request do trigger my firefox to crash. when the browser crash it does offer me to restore my session

Hello,

I would like to report a potential bug in Mozilla Firefox related to recent updates.

After downloading a PDF file and opening it directly in the browser, the tab crashes. Following this crash, it becomes impossible to open any files (regardless of file type) within the browser — every attempt results in another tab crash. The crash report cannot be reviewed, as the tab fails immediately and can only be closed.

As a temporary workaround, changing the default PDF handler to an external application prevents the issue. However, this is not a viable solution for us, since some of our internal systems require PDFs to open directly in the browser after download.

We have verified that this issue does NOT occur in version 148.0.2 — everything works correctly there. However, after updating to version 149.0, the problem reappears consistently. Firefox also automatically updates after synchronization, making it difficult to remain on a stable version.

According to the release notes, there were changes in PDF handling in recent updates, so this may be related to a technical regression.

Could you please investigate this issue or advise on a proper fix or workaround?

Best regards, Daniel Mazur VanityStyle IT Specialist

why does my fire fox keep crashing the screen goes black i get tab just crashed already updated and cleaned my ram and did everything i could think of and still crashing am still crashing on troubleshooting mode

The dialogue box says "The application is exiting and cannot service this request"

Nonetheless Firefox seem to be functioning as I would expect apart from the irritating appearance of the dialogue box that I have described.

I attached a scan of the dialogue box - how do I prevent it appearing and/or is it signifying anything important,

Windows 11 Home Version 25H2

Hello, I’ve been increasingly frustrated over the past few weeks with your browser, which I prefer over all the others, because it keeps crashing constantly. I’ve tried several small fixes suggested by IT professionals, such as clearing the cache, running an antivirus scan, and deleting my browsing history, but the issue persists with no improvement. At this point, my last option seems to be uninstalling and reinstalling the application, but I’m concerned about losing my bookmarks. Could you please advise me on how to resolve this issue? M. BEDIRIAN

I have asked several times, and received no responses that helped. I am continuously hammered with GAH! I've tried everything I've found both from Mozilla, and Google AI, but have had no solutions. What am I missing? If I have to uninstall, then reinstall Firefox, I'm going back to one of the better versions, like 98, or 99, or earlier, which I've got on old HDD's that still function. Thanks to anybody who can offer a real solution.

I don't want to spend any more on my PC. It was the largest amount of money I had ever seen when I first bought it. Even if I have way more resources now, I don't believe that a few faulty locations in my memory should be causing so many problems for myself and for developers who have no clue why their users keep crashing.

It is either my RAM or VRAM. Disabling XMP on my RAM dampened these issues but couldn't fully solve them.

It's exactly as I said. Normal programs just crash. Kernel-level programs or anti-cheats can entirely blue screen my PC. It all has to do with where these programs are writing to in my hardware. It's only a few locations that I have faulty. Most programs work fine. Most games work fine. Most crashes are very transient.

Firefox is a transient and common crasher for me. It's so painful to be scrolling a page and have the page crash, just for the previous page to load instead of the newer one that I was on, and on top of that I could also be losing work or effort.

I know this isn't exactly a dev support page, but this problem is so recurring that I don't know what to think anymore. There has to be a way to check which memory locations are fried without causing a bluescreen or crashing the program. Maybe it's a Windows issue and devs could easily fix it, if it weren't for Windows bottlenecks like labelling the faulty locations as "protected". I've seen at least 1 crash where the output said something like "Error: tried writing to protected location" blah blah blah then it spit out some hexcode or exact location and blahblahblah. And that was the entire error message.

Since the latest Firefox latest update yesterday (02/24/2026), each time I try to open a new tab in Firefox it crashes. I get a "gah, your tab has crashed" message but when I hit the "restore" link nothing happens. How do I fix this at my end? Thank you.