Firefox 技術支援討論區

How can I get rid of add-on HP Wolf Security Extension. It came with the "regular" HP updates (HP Sure Click included) and it has seriously messed up my PC yesterday, Virus attacks included. Windows 10. HP service not available weekends.

So far I have managed to uninstall HP Sure Click and HP Wolf Security (at least most of these pests) with all regular and special methods (was very difficult as the regular uninstall process did not remove these pests). I have uninstalled various Apps: Chrome, Zoom, Skype, Firefox. cleaned my PC, run windows troubleshooter and maintenance and of course Bitdefender various times. Restarted PC uncountable times and....reinstalled fresh ones and yet:

....Add on HP Wolf is there again in Firefox. It can not be removed with any of the regular methods (have tried them all, see forums and available manuals etc.) ....I have managed to get rid of it in Chrome. One little success story at least. ....HP Sure Click is silent now, even so I expect it to loom around somewhere in my PC. Some files could not be deleted (not even manually with power deinstallation)

I have not yet deinstalled HP Sure or the HP client Security Manager and I do not have the IT skills to work in Bios - directly in the boot sector.

I have not reset windows which I try to avoid - very very very.....last option.

HP Wolf Security and HP Sure Click are real pests. They hooked themselves onto my PC without my permission on Friday evening as part of the regular HP updates. When browsing on the internet I was flooded with ad pop ups and spam AND virus / trojan attacks. It even tried to shut down my virus programme Bitdefender, which I managed to stop and it fortunately worked very well and could contain more damage.

I will call HP tomorrow in their office hours and give them a hard time.

I would greatly appreciate your help and your ideas. Hopefully one of you had the same experience and managed to get rid of this pest.

Thanks in advance for your help and ideas and please dont install these pests!!!

Hi,

So when I go to upload a picture to the website EBAY, it shows just lines, yet when i open EDGE and do exactlly the same thing, it shows the picture.

Any help as to why this is happenign on your platform with the latest update.

Many thanks#

Jeff

When I click on a link to a PDF in a website, expecting it to open, it does not open. Instead, I am asked to save it to a file on my computer (apparently more or less selected at random). To open it and read it I have to navigate to that file. Not a terrible problem, but bothersome. I imagine I must have inadvertently told Firefox to behave this way.

Hi, I love my recommended by pocket on my new tab or when firefox opens. Yesterday Firefox asked me if I'd like to try a new setting disabling all cookies, I did opt in. After that my recommended by pocket disappeared. I opted out of disabling all cookies, but it hasn't reappeared. I checked about:config and the setting for recommendations is true. Please help!

Trying to create a new account with CRA for tax purposes, after 20 questions got a message that I need to adjust my setting regarding Java Script Function. Don't have a clue what that means

When on Newegg.com a New page on ALWAYS jumps to bottom--ANNOYING !! This action happens EVERY time !! It's because, at the bottom of EVERY page there is an entry to enter my email address for advertising -- and Firefox AUTOMATICALLY jumps down to the bottom of that page FORCING ATTENTION to make me enter my email address which I have done many times !!!

BUT, on the suggestion from Newegg, I tried Chrome (browser) and went to Newegg and clicked around many new pages and this problem (of the focus and page dropping down to the MORE .. Enter Email Address [near the bottom]) did NOT happen --- This problem only happens EVERY TIME on Firefox ver 99.0.1 64-bit !!!!!!!!!!!!!!!!!!!

Guys, Really, This is ANNOYING.  Believe me.

P.S. This problem happens on both my laptops, a $3,000 ASUS and a $2,800 Gigabyte when on a Newegg webpage.

As of last week, I am unable to reply in the reply sidebar in a Slack thread. When I click the reply icon associated with a comment, the sidebar opens and a loading icon is displayed for a second but then nothing happens; all I get is a white sidebar. I have updated to 99, shutdown and rebooted, opened Slack in an new window and nothing allows replys. I am running Windows 10 Pro, build 1903, 64 bit, i5 processor, 16 GB RAM. Suggestions?

Hi. On dictionary.com when I type in a word in the search bar and press enter, it works fine, but when I am on a definition page on dictionary.com (not the homepage) and I type a word in the search bar and press enter, it does not work. The page does not respond.

Also when I am on biblehub.com and I type in a reference (like Genesis 1:1) in the search bar at the top and press enter, I get directed to a blank page: https://biblemenus.com/topmain/send.php?q=undefined

In the search bar at the top of biblehub.com I must click the magnifying glass icon in order for it to work, which is annoying.

Note that a while ago (I don´t know how long ago) these things used to work correctly. I don´t know whether a Firefox update caused the problem or whether it was a change to the coding on the webpages. I am on the latest version of Firefox. Neither of these problems happen on Chrome.

Let me know what can be done to fix it. Thank you.

OneDrive links recently stopped opening (browser tab shows the OneDrive icon but the page shows no content); Edge continues to open the links. I am running Firefox 99.0.1 (64 bit desktop).

When I try to access MediaFire it doesn't load and get errors etc. And other sites are slow etc. Is there anything I can do to fix it? Also how do I contact FireFox email official support? I don't like asking on the forums since I want a legit agent ;p

Hi there, I have not been able to log into my school account from my firefox browser which is my preferred browser. I thought it was something with my school account, but i discovered i can open it on any other browser out there. Any suggestions? I have cleared all cookies from this site. Thank you in advance,

Linda R.

Firefox recently stopped playing embedded youtube videos on my phpBB forum site?

i keep the latest firefox and only recently showed up embedded videos play fine on Chrome and others

here's a link to my forum which includes an embedded Youtube video demonstrating the issue, does it play on your browser? (ONLY firefox has an issue on my computer, chrome, etc. work fine)

https://www.mchenrysoftware.com/board/viewtopic.php?t=2045

thanks for any tests/insight into what might be causing the issue

brian

ADDITIONAL COMMENT: why don't you include a date on these posting? a lot of wasted time on old posts? and also need a 'Preview' on these before posting?

Logged into https://www.expedia.com/ the home page tries to open but a second or two later I see a blank, white screen. I "Turned Enhanced protect off" Expedia page still blank I open GOOGLE and Expedia works perfectly

Amazon.com works on Firefox on my second desktop computer and on my iPhone. It does not work properly on my primary desktop, this one It does work on my desktop using Edge. Everything in Amazon.com works on this desktop except I cannot view my previous orders, the link in the upper right corner ""returns and orders." It begins to load but the orders do not load. I cannot see any of them.

I uninstalled Firefox, ran Ccleaner to clean the registry, then it's Health feature, I probably should have restarted after doing that.

I installed a new download of Firefox twice; it fails.

From time to time I get an Error Overflow message in Firefox. Sometimes I enter the website directly in the address line and other times I click a link in an email and it tries to open in Firefox as it is my default browser. If I copy the address line to Chrome it loads correctly.

This is mildly irritating as it puzzles me each time it happens.

I have attached a screen snip showing the error.